Irish Life Recenzje 

I transferred funds from old pension and cant get that in my new irish life pension, there is always some issue, some papers missing or someone didnt do what he was supposed to do.
Now they are looking for a payslip from 20 years ago, joke.
Its like they do everything to delay and hoping that you will forget

The worst health insurance that I had in my life I cannot believe how bad is this company, they do not care at all about you.
Everything that I have requested was refused, they do not care about their customers.
Irish life no words for you, just so disappointed.

First Pension payment - beware. Irish Life will happily use Emergency Tax to remove HALF of your annual pension, without warning you or suggesting you contact Revenue to transfer your tax credits over to your pension. I was told this is the normal process - how utterly incompetent and lazy is that for a pension company. An appalling customer experience - I now need to contact Revenue for a refund.

Worst company I've ever taken out in the last 10years!Ask to change my policy and weren't helpful one bit!Going for a mortgage in 3months and wanted to change a few thing's with policy and wouldn't help!10years with them and didn't even get a cent back!What a bad company.Seriously thinking of bringing them to court now!

I've been a customer for more than a year, now I tried to use it with the online doctor and it's not available so I'm paying for nothing, I'm trying to cancel my policy because they don't meet the conditions we have and I have to pay almost 300€ more for cancelling the policy.... for me in my opinion they're no more than scamers and thieves, also to cancel the policy they had me more than one hour on the phone, the worst health care service I've ever had

Re, health insurance with Irish life. Impossible to speak to anyone if any issues, if you do get someone, they can't help. App does not work. Cannot make any claims. No service. Leaving as soon as my contract is up.

Incredibly bad customer service - make it impossible to stop your auto renewal. I rang to cancel my policy due for renewal next month. They accepted the cancellation, however i kept getting emails saying thank you for renewing so i rang again to confirm cancellation. They said ‘oh sorry there has been an error your cancellation is on file ignore the emails.’ More emails came . I rang again today and they informed me that they see i canceled with them but ‘it never went through’ and now i am being charged the direct debit- so essentially taking money illegally out of my account, and they said it’s too late to stop the DD. They noted they will refund me but at the end of the day I suffer as i have to go without said money for a period.

No trust with services that make it that hard to cancel renewals.
I think this is very unfair- especially if i was elderly or short on money. Any service that makes it this hard to cancel a service ( with no contract in place) is shady in my books

Avoid this Company at all costs. Customer service is horrendous, and if you are dealing with someone all you get is out of office
If you have a genuine question on your pension, or want to add money to it, forget it

Save yourself the hassel research other companies, no wonder the reviews are so bad

in march my wife was on a trolley in tallaght i had a policy with irish life health covering the beacon clinic i rang irish life a requested that she be moved to the beacon clinic they refused as she was receiving treatment in tallaght hospital even though she was on a trolley in the corridoor my wife has since passed away she never did get to the beacon clinic

The process was very simple and the products on offer very comprehensive. I was helped to decide on a pension that suited me best and am happy with what i was provided

It was clear and smooth communication, advisor provided all necessary information before, during and after meetings. I didn’t chase or follow up, all was done right time right place. Underwriter made decisions and feedback within an hours rather than days as I have with other insurance companies.

Quick appointment organised.
Appointment was very suitable and relevant.

zero stars - can't run a bath. They actually caused me so much stress just trying to get a statement for my tax return. They cost me money , time and stress and claim to care about our health! Disgraceful company and absolute attrocious management - you should be ashamed of yourselves. In 7 phone calls not 1 manager would agree to speak to me and each time I was told they've 'put in the request and marked it urgent' 7 days later and no one knows where any of those requests are. I'll be filing a formal complaint as this has cost me 500 euros

The sdvisor reached out to me as a Financial Advisor with Irish Life to provide assistance for clients as they get closer to retirement.
He set a meeting with me but I never got any call from him, after I contacted him he said he was waiting for me in Teams but I was never told anything about Teams, I was expecting a call. I asked him to set another meeting by email and He responded my email saying that he would set another meeting but I never heard from him
No very professional

I deeply regret purchasing health insurance from life insurance. I tried to make a claim, It's not straightforward claim and no contact number. It was very frustrating dealing with them. I canceled my insurance with them at lost

It was very good experience and very informative and helpful.

Very poor customer service. Online accounts not fit for purpose, if you forget password and try and reset it will keep showing error messages. Please do not post a generic reply to this the same as every other poster and actually deal directly with issues and solve them. Very disappointing

I asked them about the poor performance of my pension and struggled to get reponse from Irish Life. When I queried their fees and charges they also stone walled me. I moved my pension to another provider and they fined my c €2k.
Stay clear of Irish Life Pensions for your own financial health!!!

Refuse to cover dental x-ray even if the policy said it is cover at 50%. They are unable to provide a valid reason of not covering the dental x-ray.

Everytime you miss a direct debit on your mortgage protection plan, Irish Life send a letter straight to your bank letting them know. Even though they intend on attempting to try the direct debit a second time. I would have thought they'd give the customer the benefit of the doubt and not snitch on them to the bank until the second or third payment fails? By comparison, the banks don't report you to the credit score agencies until the third missed payment.

Obviously this is written in the terms of service and they're within their right to notify the bank since they own the policy, but it just goes against their consumer-friendly, trustworthy branding that the first opportunity they get, they snitch on you to the bank, without any hesitation.

You're still within cover for a few weeks after that first payment date anyway, so it's not like the plan is at risk until the second or third payment is missed. I'd strongly encourage them to hold off on loudly messaging the plan owner for a few days at least.

Website, customer care staff and price plans are 5*.