Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Product is great, instructions for fitting are pretty and it didn’t take long to install, although ever so slightly fiddly trying to hold the spacers in place whilst tightening up app the screws. I’d... Zobacz więcej

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Oceniono na 5 z 5

The most helpful customer service I have ever come across. Nothing was too much trouble and it was all sorted whilst they were on holiday Cannot fault this company

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Oceniono na 5 z 5

Really easy to install, good instructions, arrived quickly. Such a god send using it and keeping stuff out of the rain when you’re not home. Just takes delivery people a while to figure out how to ope... Zobacz więcej

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Oceniono na 5 z 5

Where do I start 🤔 like many people that work it’s a real ball ache to chase deliveries around your county, even leaving polite notices to delivery drivers to leave goods in a safe place doesn’t work... Zobacz więcej

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Informacje dotyczące firmy

  1. Dostawca skrzynek pocztowych
  2. Automatyka domowa

Napisane przez firmę

Do you get fed up with missed parcel deliveries? iParcelBox is the smart, secure and simple at-home parcel delivery solution you control from your smartphone.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

215 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent product with innovative funktion

Excellent product with innovative function and good workmanship. The service is also excellent, very fast, competent and friendly.
I can recommend the IParcelBox!

8 września 2021
Logo iParcelBox

Odpowiedź od iParcelBox

Many thanks for your review Stephan, we’re glad you like it.

Oceniono na 3 z 5

Prachtig concept, maar sommige accessoires stuk bij levering

Ook hier waren de voedingsadapter én kabel stuk. Eigen materiaal moeten gebruiken om op te starten…
Graag nieuwe accessoires, aub.
Ik moet trouwens even uitzoeken hoe het komt dat de meldingen na 1 dag al niet meer binnen komen op de smartphone (iPhone)…
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Oké, ik neem contact op. Langs welke weg doe ik dit best?
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Oké, doe ik. Bedankt!

5 września 2021
Opinia niezależna
Logo iParcelBox

Odpowiedź od iParcelBox

Sorry to hear that the power supply has an issue - please contact us via any of our support channels and we can organise that for you, and also resolve any issues with notifications not working - support@iparcelbox.com.

Het spijt ons te horen dat er een probleem is met de voeding. Neem contact met ons op via een van onze ondersteuningskanalen en we kunnen dat voor u regelen en ook eventuele problemen oplossen met meldingen die niet werken - support@iparcelbox.com

Oceniono na 5 z 5

Quickly resolved issue.

I bought the battery operated version of this box and it arrived promptly and well packaged. During the setup I encountered a problem, that the box would not unlock. I contacted the company via online chat at approx 7pm and got a prompt reply from Paul. Sadly this did not solve the issue so I called the company the following morning. Again despite Paul running through various diagnostics it was still not possible to resolve the problem. By this stage I was pressed for time as I live abroad. It was decided to send a replacement box and collect to problem one. This was done the next day with no further issue. Paul later dropped me an email to let me know the faulty box had arrived an is was a hardware problem. Overall, despite the problem, excellent customer service with prompt action. I have no problems in recommending this product and company. Thanks again Paul.

5 września 2021
Opinia niezależna
Logo iParcelBox

Odpowiedź od iParcelBox

Thanks Russ. Sorry your original iParcelBox had a problem, but I’m very glad that we could get it promptly resolved for you before you travelled overseas, and that the replacement is working as it should!

Oceniono na 5 z 5

First class

Item ordered arrived extremely well packaged with clear setup instructions. I encountered a human error issue (on my part) and reached out for support. The response via their chat service was very quick, professional and resolved my issue very quickly. Product is very well built, sturdy and secure. Maybe a little overkill on the box signage but I understand the need for it.

4 września 2021
Logo iParcelBox

Odpowiedź od iParcelBox

Many thanks for your great review (though we were a little worried when we read your screen name 😂). Some of the signage can be carefully removed it you want to, just don’t use anything sharp to avoid scratching the paintwork.

Oceniono na 5 z 5

Absolutely delighted!

Brilliant product and exceptional customer service!
I went for the battery-operated version with the solar panel which all works perfectly and performs exactly as described and with versatility through the well designed App. Add to this that it’s a British business and it’s made in Britain and you have it all!
I had some queries which were instantly addressed by Paul with real commitment and enthusiasm.
One thing though is that the accessories weren’t securely packed in the box, including the antenna which had become wedged under the top rim during transit. I thought it was missing so do a thorough search before assuming the worst!
I wish I’d discovered this business and this product earlier!

7 sierpnia 2021
Logo iParcelBox

Odpowiedź od iParcelBox

Thanks Lawrence for your lovely review. Feedback on the accessories is helpful, we'll look into ways to make them more secure during transit in future!

Oceniono na 4 z 5

Alles was perfect alleen de adapter was…

Alles was perfect alleen de adapter was stuk heb ik zelf nieuwe moeten kopen

23 lipca 2021
Logo iParcelBox

Odpowiedź od iParcelBox

Hartelijk dank voor uw beoordeling. Het spijt me te horen dat de adapter defect is. Kunt u contact opnemen met ons ondersteuningsteam om verder te overleggen?

Oceniono na 5 z 5

iParcelBox - amazing product, better service!

I bought an iParcebox a couple of weeks ago to receive work-related deliveries at home into a secure drop box. The box is a good size, very robust and clearly labelled to explain to delivery agents what to do. It is also “smart” - controllable by my iPhone via a very simple app, and overseen by an excellent security camera (bought separately but integrated in the app) that doubles as a video door camera.
More importantly, the customer service is amazing - I had a problem with installation and Paul (the owner) came out on a Sunday morning to help! It’s functioning perfectly and I can’t recommend the product and the company highly enough.

20 lipca 2021
Opinia niezależna
Logo iParcelBox

Odpowiedź od iParcelBox

Thanks David, we were glad to be able to help and are delighted you’re pleased with your iParcelBox.

Oceniono na 5 z 5

The electronic parcel post box is…

The electronic parcel post box is proving very useful in not only receiving parcels when I am out but also for leaving packages for either friends or family to collect from me when I am out or don't want to be disturbed.

12 lipca 2021
Logo iParcelBox

Odpowiedź od iParcelBox

That's great to hear! Thanks for your review.

Oceniono na 5 z 5

Practical and effective: highly recommended!

This is an excellent idea. Simple and effective. There's nothing more annoying that missing a delivery because you are in a call and can’t get to the door in time. With the iParcelBox the deliverer can leave the package without you being there.

11 lipca 2021
Logo iParcelBox

Odpowiedź od iParcelBox

Thanks David. That’s exactly why we created iParcelBox! Glad you like it.

Oceniono na 5 z 5

Excelent customer service

Thank you so much Paul . Amazing customer service .
I really recommending this I Parcelbox.

6 lipca 2021
Logo iParcelBox

Odpowiedź od iParcelBox

Pawel, we are very sorry that you initially had a missing antenna in your iParcelBox which was our error and should not have happened, but we're delighted we were quickly able to resolve the issue and that you hare happy with your iParcelBox.

Oceniono na 5 z 5

Brilliant product and amazing customer service!

Brilliant product and amazing customer service.

I was looking for something to hold my parcels at home for when I go back into the office, as don’t want to disturb my neighbours. It had to be big enough also for Hellofresh box deliveries.

I found iparcelbox through Google and it’s the only one I could find that had the smart app integration which I wanted.

I used the chat facility on the iparcelbox website and Paul responded quickly and helped me with exact internal measurements and photos.

I made the order for the battery operated box and the solar charger. Delivery was quick. Installation was straightforward following the manual and YouTube videos online.

Highly recommend this product and company. Many thanks!

2 lipca 2021
Opinia niezależna
Logo iParcelBox

Odpowiedź od iParcelBox

Many thanks for your great review Robert. We're delighted that you're pleased with your iParcelBox, and happy that your HelloFresh box deliveries will fit perfectly inside!

Oceniono na 5 z 5

Best parcelbox i've tested so far !

I have already tested several parcelboxes and I have to say that Iparcelbox is my favorite, simply because of the simple to use and the app that is simple and easy to use.
Also support is first class, you have questions / comments you get an answer very quickly via the chat on their site! Keep it up and i hope to see the bigger boxes soon with internal battery !

25 czerwca 2021
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Odpowiedź od iParcelBox

Many thanks for your great feedback Jeffrey. Watch this space!

Oceniono na 5 z 5

The customer service has done an excellent job

The customer service has done an excellent job in guiding me through the ordering procedure for the Netherlands after BREXIT. The product arrived in 1,5 weeks with no issues at all.

The iParcelbox itself works like a charm, only issue was slight leakage after a massive thunderstorm. This was solved by adding some extra tape to to the box which was promptly sent to me by iParcel customer service.

22 czerwca 2021
Logo iParcelBox

Odpowiedź od iParcelBox

Thanks Leo for your kind review! We’re delighted your iParcelBox is working well for you!

Oceniono na 4 z 5

Oké, Super!

Oké, Heel goed werkt perfect!

6 czerwca 2021
Logo iParcelBox

Odpowiedź od iParcelBox

Bedankt Pascal! Laat het ons weten als we iets kunnen doen om er een 5* review van te maken!

Oceniono na 5 z 5

The iparcel box is great the biggest…

The iparcel box is great the biggest problem is getting your courier drivers / postie to use it especially if its not in same area as post box / letter box.

bit of training and pointers and it be comes the norm to them 😁

1 czerwca 2021
Logo iParcelBox

Odpowiedź od iParcelBox

Thanks Wayne - we've found that as soon as they work out what it is / how it works they love it too!

Oceniono na 5 z 5

Great customer service and fantastic product

After having some initial problems with the installation of my iParcelbox, I cannot fault the immediate and excellent customer service I received from Paul.

He knew I had a fault before I did, via the app, and went out of his way to solve it for me immediately.

The iParcelbox is a great product that has already proved itself to be invaluable.

Thanks again Paul

26 maja 2021
Logo iParcelBox

Odpowiedź od iParcelBox

Thanks John, glad we could rapidly get your iParcelBox fully up and running correctly for you!

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

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