Inthestyle Recenzje 11 416

Really starting to panic now over order my bridesmaids dresses off this website no dispatch email no answer from socials no answer from emails also tried calling +44-161-641-4801 and it now doesn’t exist I’ve heard they are gone into administration.. really poor service

Awful service, still waiting for refund. Returned items using the QR code sent to me and received an email confirming that my items had been received and the refund processed back on 24 May. After numerous emails to and from their customer service team, still no resolution. Each email appears to ignore the previous and circles through asking for information already provided. So frustrated and no where nearer to my £270 refund! DO NOT ORDER FROM THIS COMPANY!!

Had to deal with customer service and what an excellent service this is so helpful

I ordered a dress from in the style as a guest and I was struggling to make a return online so I spoke to a lady called Ariana who helped me arrange a return. She so helpful and I was very grateful! Thank you Ariana

Can’t do a return online contact them and no one helps

Returned some items but hadn’t heard anything even though the returns were recorded as delivered a few weeks before. I emailed and someone got back to me to sort the refund.

I am losing the will to live with this company. I ordered some bridesmaid dresses for my best friend's wedding and my return STILL hasn't come back to me & it was submitted in Mid-May. I have been messaging on Instagram & via email and I have no response. PLEASE COME BACK TO ME ASAP. This company is a farce - sort your customers refunds out & STOP taking orders.

Should have all red reviews. The return portal isn’t working and no one responding on customer service. Why is the website still up and functioning if it’s in such a mess? Stop the website and paid ads and close the doors!!! DO NOT ORDER FROM HERE

Ariana emailed me with all the information I needed to return an item. She was extremely helpful and friendly and made the process so easy. Thank you Ariana x

Unfortunately, I bought from them several times their products are ok, and I did not have to return the purchases to them, but I have a week I bought a lot of clothes and tried to return some of them, but I could not return them because of their bad return policy, I tried again and again and I did not succeed, I sent them several emails to help me, and they did not answer me, even the phone they do not have, unfortunately, and the fault of a manufacturer is that they do not have an easy return policy and askUnfortunately, I bought from them several times, their products are ok, and I did not have to return the purchases to them, but I have a week I bought a lot of clothes and tried to return some of them, but I could not return them because of their bad return policy, I tried again and again and I did not succeed, I sent them several emails to help me, and they did not answer me, even the phone they do not have, unfortunately, and the defect of a manufacturer is that they do not have an easy and smooth return policyUnfortunately, I bought from them several times their products are ok, and I did not have to return the purchases to them, but I have a week I bought a lot of clothes and tried to return some of them, but I could not return them because of their bad return policy, I tried again and again and I did not succeed, I sent them several emails to help me, and they did not answer me, even the phone they do not have, unfortunately, and the fault of a manufacturer is that they do not have an easy and smooth return policyUnfortunately, I bought from them several times their products are ok, and I did not have to return the purchases to them, but I have a week I bought a lot of clothes and tried to return some of them, but I could not return them because of their bad return policy, I tried again and again and I did not succeed, I sent them several emails to help me, and they did not answer me, even the phone they do not have, unfortunately, and the fault of a manufacturer is that they do not have an easy and smooth return policyUnfortunately, I bought from them several times their products are ok, and I did not have to return the purchases to them, but I have a week I bought a lot of clothes and tried to return some of them, but I could not return them because of their bad return policy, I tried again and again and I did not succeed, I sent them several emails to help me, and they did not answer me, even the phone they do not have, unfortunately, and the fault of a manufacturer is that they do not have an easy and smooth return policy Unfortunately, I bought from them several times their products are ok, and I did not have to return the purchases to them, but I have a week, I bought a lot of clothes and tried to return some of them, but I could not return them because of their bad return policy. I tried again and again and I did not succeed. I sent them several emails to help me, and they did not answer me. Even the phone they do not have. Unfortunately, and the defect of a manufacturer is that they do not have an easy and smooth return policy forUnfortunately, I bought from them several times, their products are ok, and I did not have to return the purchases to them, but I have a week I bought a lot of clothes and tried to return some of them, but I could not return them because of their bad return policy, I tried again and again and I did not succeed, I sent them several emails to help me, and they did not answer me, even the phone they do not have, unfortunately, and the defect of a manufacturer is that they do not have an easy and smooth return policy forUnfortunately, I bought from them several times, their products are ok, and I did not have to return the purchases to them, but I have a week, I bought a lot of clothes and tried to return some of them, but I could not return them because of their bad return policy, I tried again and again and I did not succeed, I sent them several emails to help me, and they did not answer me, even the phone they do not have, unfortunately, and the defect of a manufacturer is that they do not have an easy and smooth return policyUnfortunately, I bought from them several times, their products are ok, and I did not have to return the purchases to them, but I have a week, I bought a lot of clothes and tried to return some of them, but I could not return them because of their bad return policy. I tried again and again and I did not succeed. I sent them several emails to help me, and they did not answer me, even the phone, they do not have it, unfortunately, and the shame of a manufacturer is that they do not have an easy and smooth return policy For Customers

Returns portal does not work and inthestylr are incredibly difficult to get hold of. Have contacted twice on their website with no response and I need to return an order. Not worth the stress, don't bother ordering.

STILL NO REFUND!
It’s nearing 2 weeks since I returned my order ITSSL-743911 and still no confirmation of the order being received by in the style and no refund! I gave this company benefit of the doubt after reading bad reviews, but wish I’d taken the negative reviews more seriously! I’m £67 down and am wondering if I ever will receive my money back! Appalling customer service! Were very helpful in getting me a returns label as the portal was down but since the items have been returned the company has gone radio silence!

Firstly, thank you to Ariana for issuing my refund efficiently, despite Evri having lost my returns parcel. That one star is for you and you only.
In the style as a whole has been an extremely difficult experience. Firstly, the returns portal does not work, countless correspondence to ITS was unanswered in assisting me with my returns until I opened up a dispute through PayPal (as my chosen payment method at the time of purchase), only then I had a response, slow response but was able to have a returns label emailed to me. Same day delivery done with Evri as there chosen courier, to then have my parcel misplaced, unable to locate its whereabouts. Several frustrating emails later with Evri and ITS it was Araina who took the time to deal with my complaint and assist me with a refund. Thank you

Absolutely shocking customer service returned an item over a month ago ordered through boohoo still waiting for the refund just getting no where with either site I definitely won’t be ordering again!

I returned two dresses and didn't get a refund. Emailed many times and still got no response until I sent another & said I was doing a charge back via my Bank to get my money back! Finally got a response from Dan who processed the refund. I will never order from them again..... So would definitely NOT recommend!
@Megan I was initially told by Dan the refund had been processed, waited another week & still nothing in my account so messaged again & Dan replied yesterday saying an error had occurred whilst processing so he had done it again! Hopefully this will arrive in my account in the next few days…if not I’ll definitely be emailing again! Shocking service!

Dealt with Beth on a returns portal issue I was having with my order. Beth quickly shared a returns label for me so I can send the product back. Quick response and very professional. Thanks Beth!

I really appreciate Arianna’s help in my returns query she was very good and quick with her responses.
However the website for in the style is very poor and very frustrating for the customers who want to make returns this will put me off ordering from the in the style in future as the returns process is not smooth and having to email the team takes long.

3 stars because the returns portal on your website is down and I couldn’t get my return done which was a pain. however Dan at ITS customer service was excellent in fixing it and made me my own returns label without me having to do a think so for that reason, Dan has got ITS another star.

Had a few queries/ issues with my order/ return but Dan was very helpful :)

Great item , Ariana was very helpful at customer services and will definitely use again .