Intermountainhealthcare Recenzje 

So convenient! I was grateful that I didn’t have to leave my four kids with a sitter and go to instacare when I didn’t feel well. It worked well and I was given the help I needed.

Great experience, I highly recommend it.

Connect Care was very easy to use. I was able to speak with a doctor in a decent amount of time and get the prescription I needed sent over to my local pharmacy. Connect Care was half of the price of a normal visit to my doctor's office.

The convenience of using Connect Care is worth so much in time. Additionally, both times I have used Connect Care I had physicians who are compassionate, knowledgeable, and efficient.

I really loved the providers, they were kind and efficient. I look forward to continued care from them!

IHC is taking 4-6 weeks to send me a refund check from the date they approved it. (This standard was verified by customer service.) This is 1980's turnaround time! (The typical "please allow 6 to 8 weeks for delivery" before the common use of computerized payments or internet.) Here is the story.

My wife went for her annual preventative physical exam (late October 2017), and was incorrectly charged a copay at the office when there should have been no copay. I had to wait for the EOB to come, before the office could check whether I could get a refund. Then after I made a couple of calls, I was told that a refund check would be sent by January 26 (18 days after the 1/8/18 approval call). February 8th I called to follow up on the check not received. The associate checked with her team lead, who said to allow 4 to 6 weeks for payment after the final approval date of 1/12/18. Totally unacceptable! (Not the associate's fault here, but company policy.) That's twice as long as the due date allowance I would have for bills that I receive from IHC! I expect better from a modern health care organization. I'm still awaiting the refund check as of 2/09/18.

PA was great and personable and fixed my issue

We were able to connect with a doctor pretty fast; however, the doctor was unable to treat me because he couldn't make a definitive diagnosis without an in-person examination.

I have told most of my friends, co-workers & family about this experience. I did not have to wait long & had all the time I needed to meet with my Doctor and am so glad I could use this method.
I had tried to get an appointment with a local doctor but was unable to do so unless I waited several weeks which would have be useless.
Thank you

It was good - very convenient. It is obviously limited since you are not actually "seen" by a doc. But for some things I can see it working. It was cheap which is nice. I did end up having to go in to see my normal doc though, since my issue was partially misdiagnosed by the PA in my video chat. But it wasn't really the PA's fault. She was very kind and did her best over the phone... For many things you just need to get in to see an actual person. I think the idea is promising through, especially as new tech. comes into play.

This was the easiest way to see a doctor when I had a sinus infection and really did not feel like leaving my bed. After a few quick questions, he sent in a prescription for an antibiotic medication, and my pharmacy called within 20 minutes to let me know it was ready.
Perfect.

I've been suffering with new onset headache and nausea that was coming back each day no matter what I did (sleep, hydrate, relax). Sometimes Excedrin helped and sometimes it didn't. The person I talked to said that my symptoms were too vague and gave poor suggestions that haven't helped alleviate my symptoms. If you have a headache and nausea without any flu like symptoms, don't waste your time or money here. I now have to make another appointment with someone else.

Loved it! It was so convenient. I had a terrible eye infection and didn't want to go out in public. This was quick and easy. I was able to pick up prescription eye drops the same day and my eye infection was cleared up in just a few days.

Great experience with Connect Care. Little to no wait to talk with a provider. She ordered the labs I needed and gave me options for which lab I could go to the next morning. My prescription was also waiting for me the next morning after getting my labs done.

Very convenient!

When you are feeling terrible, the last thing you want to do is drive to the doctor's office. I had my appointment from my bed. The doctor was friendly and very helpful. I was able to get the treatment I needed without leaving my home.

The Connect Care PA was nice enough and diagnosed my concern the best he could given it was over a cell phone, and then sent a Rx in for me, which worked well enough. I had a physical a week later and the in-person PA indicated concern about the Rx given and that my stated symptoms did not match my (essentially self-) diagnosis and believed that I should have been referred for in-person testing. Huge mixed message--I sure don't feel reassured I'm getting good health care.
Also, do we ever get to see doctors anymore? PAs, although nice people I'm sure, don't go to medical school and have limited training. I feel that with our "new" health care system I'm doing a lot of self-diagnosis and depend on Web MD and NIH.

I have used Connect Care a few times in the last few months. Typically when I have got onto the site I have only had to wait about 10 minutes or less to see a provider. On my most recent time using the service, I had to wait an hour and a half to see a provider. When I got on the site for my most recent visit, it said there was only one provider available and there were 4 people ahead of me in line. I decided to wait because all of the urgent care centers in my area were closed and I was trying to avoid going to the ER. I feel like an hour and a half was way too long to wait to see a provider. I don’t know if the delay was caused because I had to be switched over to the AmWell providers since it was the middle of the night where I live, but it seems unreasonable that with the nationwide resource through AmWell, I’d only have one provider available to me and I had to wat so long to see her. If I had known it would take that long when I initially got on, I would not have waited to see the provider. This experience really turned me off to Connect Care and the AmWell providers.

There was a hiccup getting my credit card information updated, but once that was fixed I was very pleased with my visit. The doctor was clear with his diagnosis and treatment plan and was very nice.

I loved the ease and simplicity of my online experience! Thank you!