Intermountainhealthcare Recenzje 

762
•
Wynik TrustScore: 1 na 5

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Oceniono na 1 z 5

This company claims to be a nonprofit organization. They charged me $3000.00 for a CT scan that took 30 minutes. I found out later that I could have gotten the same scan elsewhere for around $800.00.... Zobacz więcej

Oceniono na 1 z 5

Wow, and again IHC wins. Had a double hernia surgery that went well. I forked out 4k for my deductible, of my own money. Was called about post op appointment 2 days after surgery and scheduled to come... Zobacz więcej

Oceniono na 1 z 5

Intermountain Health and their new way of doing things is not patient friendly or for the patients best interest. They have a centralized call center answering phone calls and these people have limite... Zobacz więcej

Oceniono na 1 z 5

I went in to grab a copy of my 2023 ER visit for abdominal pain. My chart says I drink alcohol, 7 days a week over 8 oz of liquor a day...I am very proud for being 10yrs Sober. Its not easy having com... Zobacz więcej

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Bardzo słaba

Wynik TrustScore: 1 na 5

762 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Wszystkie recenzje

(762)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 27

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Oceniono na 1 z 5

Don’t care that I’ve been days without food or water

I have been released from the hospital ER without being able to eat or drink for 2 days now. I have a diagnosed medical problem that causes this, but they’d rather retaliate against me. I don’t know how much longer till I collapse but thanks to retaliatory notes on my chart I cannot receive medical care to anything even remotely considered an acceptable level. I cannot physically eat or drink and am forced to cold turkey everything from my all of my meds including a blood thinner but if you experience hopelessness or ask for social services it’s all up to the doctors if you receive it.

I advise anyone to just go in with a recording device for when they lie, not if unless your medical needs fit nicely into all their boxes. They don’t care if you’re bleeding profusely out of your rectum for multiple days while on a blood thinner, their clinics lie about their ability to put you in the hospital and retaliate if you try to make an appointment. Now I’m forced to go days without water so they can tell me I’m not severe enough.

10 grudnia 2022
Opinia niezależna
Oceniono na 1 z 5

HORRIBLE INTERNAL COMMUNICATIONS

Intermountain Healthcare is like a golden toilet. It looks shiny and bright but don't let that fool you, it is still a toilet.

Let me start by saying in the beginning all was well but when my health took a serious turn, things went seriously wrong very quickly.

When you call to book an appointment the phone rings at a central call center. This is the first bad link in the chain of fools. When I went for my appointment the woman working the front desk was new at her job (I confirmed this with my doctor during my appointment) and was clueless about what she was doing. It took more than six weeks to get into a specialist during which time I suffered repeatedly with the same issues and often made unnecessary visits because the doctor failed in giving both the proper medication and enough to get me through to the specialist appointments. I nearly ended up in the hospital twice. I, personally, had to figure out types of medication, how to obtain the medication, and how much to take. It's a good thing I didn't need surgery or I would have had to figure out how to do that too.

In the end, I discovered regardless of what I did or said it didn't matter. So I decided to move to another doctor. Then I tried to get my medical records, which has now turned into yet another battle.

If you are going to deal with Intermountain Healthcare, find a good doctor for the ulcer you're about to get along with a shrink for the mental anguish you'll be suffering from.

9 października 2022
Opinia niezależna
Oceniono na 1 z 5

1 Star Rating is way too much for this Money grabber!

I'm going to fall into the category of wishing there was a 0 Star, as Intermountain doesn't deserve the 1 Star in this review. We had a family member receive an "authorized" treatment, which included an email confirming the approval, a voice recording approving the treatment, and a phone call with a staff member in the department confirming that the treatment was "authorized". They then charged us for out-of-network billing. We went through their juggernaut of a process to appeal the decision, including the above mentioned emails and voice messages; only to have them deny the appeal. They then promptly sent us to collections.
How is it that the normal consumer, does their due diligence to make sure that they follow both the provider and insurance guidelines for a needed treatment, but have Intermountain Healthcare play the 1,000 pound Gorilla role, push their weight around, stonewall the appeal process, and then close the door on us?? I'm sure this was just a minor cog in the their machine of "rinse and repeat" with customers in the Utah Valley area.
Makes me sick to see them money grab like this. I will be sending this review on as many platforms as I can. Intermountain, you should look at your check & balance systems and own up to mistakes rather than sticking it to the working class members of your community!

12 września 2022
Opinia niezależna
Oceniono na 1 z 5

Horrible place to work managers suck

Horrible place to work managers suck, CEO is selfish and greedy. When you are a part time employee you work full time because they can't find anyone to work for them and then they make you pay higher insurance payments. I worked here for 16 years and saw the same crap go down year after year. IM SO GLAD IM DONE WITH YOU. AND I work for an awesome company now.

28 lipca 2022
Opinia niezależna
Oceniono na 3 z 5

Wanted to get a covid test today

Wanted to get a covid test today, called my doctor's office, at IHC first, after 10 minutes on hold the receptionist said just go to Insta Care at the hospital. Get there and call phone number for more information. Another 8 minutes of waiting for someone to answer, to be told pick up a test and go spit in the tube. No one up to this point says anything about an 11 digit code, so after I figure it out that one is needed.Go to said website can't easy connect, forgot password, etc, can't get site to respond to resetting it.Call the Insta Care number again and after 25 minutes on hold the receptionist was of less help than before. So now after 1 1/2 hours out in my vehicle on a very warm July day I call technical support, not much wait time, explain the problems and I'm helped through them. Finally the 11 digit code is supposed to be on it's way after a few minutes I ask if the tech can just read it to me, which he graciously does, and I'm on my way home. Now 3 hours later, I receive the magic digits in a text, not the tech's fault I'm sure. Ok my suggestions, keep your website straight, simple, to the point, and not much fuff. Have your receptionist suggest people get the 11digit before they leave home. When you are filling like crap any help is appreciated and the simpler the better, if your head is spinning. Thanks Again to Tech Support! 5 stars to them.

12 lipca 2022
Opinia niezależna
Oceniono na 1 z 5

Avoid this hospital at all costs

As you can see from their overall poor star ratings this is a lousy hospital to work with. It’s worse than dealing with a crooked used car dealership. Very greedy and they have no accountability, they will not own up to their mistakes and errors. Horrible service doesn’t even begin to explain this pitiful hospital giant.

15 kwietnia 2022
Opinia niezależna
Oceniono na 1 z 5

I was locked up here

I was locked up here, many times, as a kid. I dont think the staff expected that I would fight for my freedom. As they strapped me to that bed, the experience became even MORE violent. my experience here, has affected my adult life. I am always ready for someone to hurt me. I trust nobody. Needless to say, all of my relationships have failed. I am 39 now.

13 kwietnia 2022
Opinia niezależna
Oceniono na 1 z 5

Review for Dr John L Clayton

Review for Dr. John L Clayton: On 2-4-22 my wife Lucinda Banks Ellis had implant surgery on both breasts. it seemed to go fine until Sunday 2-6-22 when she hemorrhaged, and had to be taken for emergency surgery (by ambulance). we are both in our seventy's, and this was extremely eventful, and stressful! follow-up appointments have been as bad. Over three appointments we have waited over one and a half hours. First apt 25 min-second apt 40 min-third today was 30min. very unprofessional. and would not recommend this Doctor to anyone. The entire experience has been a nightmare!

6 kwietnia 2022
Opinia niezależna
Oceniono na 1 z 5

IHC BILLING IS A JOKE!!

I had a surgery at an IHC facility, the bill was too large for me to pay all at once, so I set up a "payment plan" over the phone. Two months later, I noticed that the automatic payment was not being made, and I get a notice from a debt collection agency for that bill. I call IHC, they get the bill back, inform me that I never signed a "promisory note" and I set up another "payment plan". I never received ANY promisory note to sign, in the mailbox or email. I ended up trying to get a "payment plan" 3 times!! It would never work. I was again sent to collections and now have tried to fix it again. IHC said they cannot work with me. I have to work through the collection agency. I will NEVER do ANY business with IHC EVER AGAIN!! WHAT A JOKE THEY'VE BECOME. I only gave one star because my surgery was good.

1 kwietnia 2022
Opinia niezależna
Oceniono na 1 z 5

IHC wants your money at all cost

I just receive a bill from IHC for $257.00 . I knew this was an error, I looked for a contact number on the bill there was none. The only information on the bill s a link so you could make a payment. I wonder how many other 68 year old covered by Medicare received a bill like me. Very deceiving. Look out people, we have predetors that want your money.

29 marca 2022
Opinia niezależna
Oceniono na 1 z 5

Intermountain Healthcare demanded injections of IT staff that works from home

Intermountain Healthcare demanded that all workers, including IT staff that works from home full time, get an infinite number of experimental injections or be fired. They made this demand even though a US appeals court had put on hold an order by Biden that companies with 100 workers or more require COVID-19 shots. The appeals court called his vaccine and testing requirements for private businesses “fatally flawed” and “staggeringly overbroad,” arguing that the requirements likely exceed the authority of the federal government and raise “serious constitutional concerns.”

Yet Intermountain used this as an excuse to coerce employees and contractors into risky under-tested medical procedures. They were eager to be the vaccination police for government tyrants. This authoritarian alliance demanded subjugation, while denying human rights and medical autonomy.

Intermountain Healthcare treats workers like office supplies. Shame on them.

Ultimately the US Supreme Court shot down Biden's attempt to force companies with100 workers or more to mandate shots. Since that landmark decision the covid agenda has been quickly unraveling. But the damage was done by Biden's allies in the corporate world, who exceeded and abused their authority.

Intermountain Healthcare and the managers who abused their authority should apologize publicly to everyone they damaged: people (like me) forced to quit rather than acquiesce, and people forced to acquiesce rather than quit.

8 marca 2022
Opinia niezależna
Oceniono na 1 z 5

IHC has a horrible billing department

IHC has a horrible billing department, they are not very knowledgeable on how the billing works. That I find amazing as big as they are, get the final bill in writing because the bill will increase off their Prior Authorization amount.

16 lutego 2022
Opinia niezależna
Oceniono na 1 z 5

Why Is Intermountain Healthcare so difficult to deal with

Why don't you - Intermountain Healthcare - stay in Salt Lake City - Las Vegas doesn't need or want the kind of service that you provide (or don't provide). I can no longer talk to someone in my local doctor's office, nor can Humana Insurance get a response from the office in order to refill a prescription. I need you to provide me with valium every time I try to do something through you. It is easier for me to get in my car and drive over to the office to give the a message than it is to deal with you. Go Back To Utah!

27 stycznia 2022
Opinia niezależna
Oceniono na 1 z 5

Completely Ineffective, they cant even set me up with a simple CPAP machine!

I went to Intermountain home care for a cpap machine my doctor prescribed. They gave me a very nice modern machine, beautiful. BUT they only let me take one mask with me, I tried to take at least one more because I knew I was going to have trouble with the mask. They said "You can only take one mask" So I did and it didn't work so I waited a month to go in so I can wait in line 30 minutes to get a new mask. The new mask didn't work so now I have a worthless machine. I will be returning it. INTERMOUNTAIN HOME CARE is completely ineffective at what they do! They CANT even successfully set me up with a SIMPLE CPAP machine!

They should all all new patients to take home 3 masks until they find the one that works.

HORRIBLE, RIDICULOUS, WHAT A WASTE OF TIME AND EFFORT!

17 stycznia 2022
Opinia niezależna
Oceniono na 1 z 5

Dysfunctional Apathetic Organization!

It's absolutely amazing that this dysfunctional business is still around since all they care about IS GETTING PAID AND NOTHING ELSE. It's like you're dealing with a robot!

This company does not care nor will anything ever change!

7 stycznia 2022
Opinia niezależna
Oceniono na 1 z 5

Warning do not sign up for the patient…

Warning do not sign up for the patient portal. In the patient porthole they will simply cancel your appointment you will not receive an explanation why your appointment was cancelled it will simply be cancelled you will receive an email that says your appointment has been changed. Yes that is all the email will say from there you would have to log onto the patient portal find the messaging section and they would simply say appointment cancelled!

28 grudnia 2021
Opinia niezależna
Oceniono na 1 z 5

The individual staff and doctors are…

The individual staff and doctors are good. The business practice and monopolistic nature of the business are highly unethical! I moved from another part of the country using a health share (not insurance), which IHC wouldn’t accept, and not give me a self-pay discount. I ended up paying for the cost out-of-pocket, being denied self-pay rates, left a little man mowed down by the large corporation. In the area I live I would prefer to use another hospital, but they are the only players in town. I cannot recommend them!

17 listopada 2021
Opinia niezależna
Oceniono na 1 z 5

Crooks

I have had many experiences with IHC over the years, most of them have been negative to be honest. All five of my kids have been born at IHC in Provo. When my oldest was born the doctor told my wife she needed to induce her because the baby was large and would cause problems if it got larger. My wife was induced and complications lead to an emergency C-section. My daughter was born 5 pounds 11 oz. and sent to the NICU because she was struggling to breath. Of course they charged us for the whole thing. When my youngest son was born it was through C-Section and he was taken to a small room next to where the surgery had taken place. This was the fifth C-Section I had seen and every other time they used suction to remove fluids. During vaginal birth these fluids are squeezed out but when a C-section is performed these fluids must be removed manually. The nurse was on her phone for about a minute, finishing a text or something, while my son laid choking on the fluids she was suppose to remove. He flat lined, she hit the panic button, and an emergency team rushed in and revived him. Off to NICU again due to their negligence, but their negligence didn't stop them from billing us. I complained right then and their response was to have a doctor come and tell tell me that protocols had changed they no longer remove those fluids, which is a lie by the way. My son is five and has a mild disability, and I wonder if it is from their negligence when the nurse was texting and posting instead of doing her job. I noticed the nurses were always on their phones and extremely slow to respond. IHC is lazy, they lie all the time to cover their own ass, they over charge and you have to fight like hell for fair billing. Check your bill. In short they are lazy, they are crooks, and you best have somebody with you to call them on their non sense.

12 listopada 2021
Opinia niezależna

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