Intermountainhealthcare Recenzje 

Pain service is awful, I gave up and went to Mexico for care. Nice professional clean safe doctors in Mexico who actually want patient suffer free, unlike intermountain.

They are constantly trying to get money from you! Even if your insurance covers the procedure! they still want you to pay upfront. Avoid them at all cost! I haven't had a good experience yet!

Impossible to get a hold of to verify insurance. I just want information. They put me on hold and then transfer me to the wrong line

We made a mistake for choosing this group, but we have no choice since this is the closest to our house. They have staff that are kinda clueless and not-so-friendly, even their staff at the laboratory next door. They're like a cheap group with cheap nurses. The doctor we have is not that great either. Their system is kind of a mess. They sent us the wrong result of our annual physical checkup and they sent us a bill like our insurance never cover anything. We are now looking for another medical group, we are ditching this one soon.

What a joke this department is. I signed up for a payment plan and it worked for a month. Paid some extra with it and apparently that changes your plan to have to make that same amount each month. When I call and talk to them about it they say I’m not on a plan but I’m looking at two statements in front of me. Take the payment and shove it!!!!!

Feb 27, 2025
I showed up today for a mammogram that I had scheduled weeks ago. My appointment was for 3:00. My husband and I parked the car at 3:02 and dashed in. When we got to the waiting area there were two gals working the desk. One was on the phone the entire time I was there and the other was chatting with another patient about paperwork. I waited with other patients for over 5 minutes. I was going to go interrupt and say I had an appointment but I thought it might be rude. When it finally came my turn to be helped the gal said she had to call someone. A tech came out and said I would have to reschedule because I was over 10 minutes late! I told her how long I had been waiting and she basically didn't believe me. She said she came out at 3:06 to look for me which I didn't believe. Neither my husband nor I saw her. She insinuated if I didn't see her that I was lying about how long I had been waiting. What a horrible way to treat a patient!! And why didn't the gal on the phone ask to call the person back since she had patients waiting??This is my first time going to SL Clinic for a mammogram. I will never go back. LDS Hospital is always my go to. They are great.

These people are literally evil. I called them with my insurance info and made an appointment with a new primary care physician that I waited a month for. This is to follow up with an ER visit where I had horrific gut issues and they found spots on my lungs. I also have cardiac arrythmias and fatigue, and feel like my days are numbered. I finally get to my appointment only to be told they made a mistake and would not take my insurance. I asked for advise and was told to call the number on the back of my insurance card. This is when I got really upset, I raised my voice and used some choice words I should not have, but did not direct it at anyone, just frustrated with the situation. Their supervisor was a horrible woman who showed no empathy for me whatsoever, her attitude was literally disgusting. I told her she had no idea how big of a deal this was and how much you are harming me, and she said she did, but it was hollow, as she had NO IDEA what I was there for or what I was going through. I was told I needed to leave, which I did immediately. These people have no idea how much harm they have caused me. It was their own mistake and they admitted it, but still would not provide the care they promised unless I paid for it myself. The lack of empathy was so disturbing and horrible I have no words for it, it is impossible to convey how much disgust and hatred I have towards these people right now.

If I can avoid Intermountain, I do. Since our local hospital changed over to Intermountain Healthcare, within a week of having services completed with them, they will contact you every day until you are on a payment plan with them. If you have more than one bill? It doesn’t get rolled into one account—they expect multiple payment plans to cover all. If you don’t get in touch with them within a week of your service (because you’re at work when they call), they threaten to send you to collections. It is apparent that this company does not care about healthcare or helping people make realistic payments for medical bills. They are for profit. Period.

I love my Doc. So I’m going to stay as long as I can stand all the bad that is intermountain health. Their billing is so late and comes in little bits at a time. I often try to wait so I can see if anything else is going to pop up. Don’t wait too long though, or they’ll be contacting you. I swear, the day after I pay my bill, they send one from some other part of the country. The worst one was a bill from 11 months prior.. I don’t go to the doctor very much, but it’s time to go back before I’ve even seen last years bill. Also, if you’re waiting for some specialist to call and make an appointment, sit tight it’ll be a long wait. Don’t call them, they have to call you.

Their billing and payment system is totally FUBAR. It's almost impossible to get a straight answer out of them. You can't get information online, over the phone, or in person. Very frustrating regardless of how you try to do it and I was trying to pay a bill.

I went in to grab a copy of my 2023 ER visit for abdominal pain. My chart says I drink alcohol, 7 days a week over 8 oz of liquor a day...I am very proud for being 10yrs Sober. Its not easy having combat experience and remain sober. How insulting not to mention inaccurate health data.

I am embarrassed to say I work for this company. I watched them treat patients like crap. Billing went after my 16 year old step daughter for a crash she was the victim in and instead of going after the one at fault they put a lien out on her! Sent certified mail for her to sign. 1) illegal as she is a minor 2) she has nothing so it would in turn go after her families vehicles and such. And when you call you get sent on a wild goose chase and no answers.

Again super embarrassed for this company and I sincerely apologize to patients and family of patients for this companies very incompetent behavior. (It comes from the top of the company as a lower caregiver it sucks on the inside too. The pay is low and thats if you get paid. I went one month no pay. Heard every excuse in the book. The payroll is not up to date on how to do a payroll efficiently. They add extra steps to confuse their employees on kronos under excuse of colorado law standards when the other version met Colorado standards its just another way to screw even their staff. They are greedy.

Stroke patients get forgotten or ignored (my grandma one of those who went 24 hours before they even entertained the idea of a stroke told us it was just a seizureand left her to become infantile, another sat for 4 days wothout a nurse checking in on them) I do what I can to stop this from happening to any other person!

Again to go after a kid is wrong and they should be ashamed of themselves. Companies like this is what is wrong with the world today.

Worst billing system I've ever seen. Website doens't work. Can almost never get through via telephone. Finally did and could barely hear the rep because of a poor connection. Confusing and unhelpful.

An appointment for a ct scan was made. On the way to the appointment they called and said they didn't take my insurance so I had to make other arrangements. It took over an hour to set up another appointment for a week later. Who ever set the appointment need to be educated also they did not tell me I had to fast for 4 hours prior to the appointment. I should of been notified before not an hour before. Since I live out in stockton it takes any hour to get there and I already on my way, Very inconvenient

Trust the nearly 100% NEGATIVE REVIEWS of this God-forsaken place. I broke my arm in Deer Valley, Utah, Uber-ed myself to this place in unspeakable pain and had to wait in line to PAY before being seen by a "wanna-be-doctor" (She was a "PA": physician's assistant) who finally took an X-ray, found that it was indeed BROKEN, put me in a $20 splint that I was charged $180 for, and sent me on my way without ANY pain meds because they DON'T PRESCRIBE PAIN MEDS at this place. I was told, "Take some Tylenol when you get back to your condo and follow up with your ortho when you get home" (in FIVE days!) so that was fun. I am STILL getting bills 10 months later...for what?? 'adjustments' to the bill. Thank you very little, "Intermountain ADVERSEhealth".
Avoid this place like the plague.

Please be aware that this organization is religion based, If I had known that I never would have gone here. They do not listen to you, they are robots following protocols and there is no human element to their profit driven care. If you are looking for people who care about you and your health, I would avoid this place.

Trying to get a billing issue resolved. They refused to fix it. I have never talked to someone so cold as the person I spoke to yesterday. She was angry I even asked questions. This problem I had reviewed cost me $2300, instead of none if they had billed it correctly. Do not expect any help from them regardless of your medical condition.

I scheduled 2 weeks in advanced an MRI with sedation. I come in at 6:15am only to find out it’s not scheduled. They canceled it when they called a number I NEVER gave them to confirm. They are irresponsible, have horrible records and waste your time. I will never work with them if I can help it

I have tried 6 times now within the last few months to receive an itemized bill. They have billed me for the same date of service and services, but listed separate providers that I am not familiar with. They then sent one of them to collections, but not the other? And I cannot anyone on the phone or to reply via email. I've tried billing and the doctor's office the bill came from. Nothing. I'm at a total loss.

This is the worst company and customer service I have ever experiences. We have called 7 times since November to resolve a bill and it is still not resolved. Everytime it is a different answer and no one seems to know what is even going on. We actually just called and someone picked up and did not say a word for 5 minutes! I am at my wits end....