Charlotte was the caseworker looking after my remortgage, and was brilliant. There was quite a tight timeline to complete the remortgage, switching from residential to BTL, before my fixed period ende... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Had a great experience with Integrar. Seamless process that was aided by the excellent on-line tool. I knew exactly where we were in the process and the team (Matthew) responded promptly to any ques... Zobacz więcej
Very happy with the service provided by Integrar throughout our remortgage. The whole process was handled efficiently and everything was completed smoothly and on time. A special thank you to Jade... Zobacz więcej
Do not use this company!! We were recommended them via Barclays in order to sort a re-mortgage but we ended up cancelling it as their service was shocking. Mistakes, problems accessing their portal an... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Integrar is a market leader in the provision of conveyancing services. Specialising in delivering a commoditised remortgage service for banks and building societies, alongside home-mover services to customers; estate agents and financial advisors. We are committed to providing the best possible services to our clients and have achieved both Lexcel and the Law Society’s Conveyancing Quality scheme approved status.
Dane kontaktowe
10 Wellington Place, LS1 4AP, Leeds, Zjednoczone Królestwo
- 0113 513 5375
- remortgage@integrar.services
- integrar.services
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Jade provided a great service and…
Jade provided a great service and everything was completed with the minimum of effort on my part
Quick response to most things but when…
Quick response to most things but when I emailed my contact I didn't get a direct reply. It does feel a little threatening when you first read that they are there to represent your lender, not you, maybe that could be worded a little better but overall I was quite satisfied when all said & done. So an okay from me to the Barclays team.
Recently completed our re-mortgage…
Recently completed our re-mortgage through Integrar Services and the whole process was smooth from start to finish. Communication was clear, everything was handled professionally, and there were no issues at all along the way. Really happy with the service provided and would definitely recommend them to others looking for mortgage or re-mortgage support.
Dealt with my remortgage (moving…
Dealt with my remortgage (moving mortgage companies)
Absolutely dreadful. Poor communication and completely incompetent. Even tried to charge me for a fee that wasn’t on the agreed list!
Even though they were free as part of my transfer, it was still too expensive for the service provided.
Quick and straightforward process
Quick and straightforward process. The portal is easy to use. We had some changes on our side 2 - 3 weeks before remortgage completion, but it was handled smoothly by the team. Kudos to Yinxiao and Jake. Thank you very much.
It was very difficult to engage as…
It was very difficult to engage as there was no direct interaction with the case officer. Had to send out same emails multiple times to get some sort of response apart from automated emails
They don't actually answer any…
They don't actually answer any questions!
Sticking the name of a case handler on an email means nothing when all the emails are automated and say "This is an automated update. If any item(s) has been sent in the last few days, you should ignore that aspect of this update. You do not need to contact us on receipt of this update. It helps us do our job efficiently if email & telephone enquiries are minimised." But if you try to contact the case handler with questions, you get ignored. It's been 5 months, I get no real updates and questions I asked at the start of the process still haven't been answered!
Outstanding service from start to…
Outstanding service from start to finish. Everything was completed smoothly, with clear communication and a stress‑free process. I’m extremely happy with the final outcome.
Used this company for a remortgage
Used this company for a remortgage, once they had all the correct details they kept us in the loop with an online profile , very happy with the outcome, Yinxiao and Jake provided a smooth and stress free service.
Very pleased with a really efficient…
Very pleased with a really efficient service and quick completion of our remortgage. Thank you Chris and the rest of the team at Integrar
Mixed feelings
I've used Integrar and similar online services before with mixed feelings. In this case Integrar completed my remortgage successfully so I must give them credit for that. However, I found them hard to get in contact with as they often don't reply to emails. The avalanche of, sometimes incorrect, emails that I received from them was also confusing. Regarding costs, this may not be Integrar's issue but the mortgage policy that I signed up for with Barclays was a "no fees" option. By the time the mortgage was in place, it cost me more than £200 in additional costs.
Professional service. Would highly recommend.
Great customer service for a re-mortgaging application that by all means was not an easy task due to the complexity of it as I needed to release some equity as well.
Holly H & Jake, in charge of the application made it less stressful by keeping me updated throughout the process and most importantly made it possible for me to complete the re-mortgage application just in time.
When I called up to ask general questions about the application the call was answered within minutes and everything was explained to me in plain English which was a big help.
Integrar were provided to me
Integrar were provided to me through HSBC to help with my remortgage. Everything went smoothly and I would use them again.
Very easy to and professional and…
Very easy to and professional and Misheel who handled my case gave excellent updates and advice throughout the process.
The service was very professional
The service was very professional. Communication throughout the process.
Faultless from start to finish smooth…
Faultless from start to finish smooth and efficient. Replied to emails very quickly with any queries we had. Would definitely use again.
Good remortgage service
Yinxiao and Jake were quite helpful to reply to any queries we had about the remortgage. The process status was available online for us to check at any time. There was a minor hiccup towards the completion about ERC, that got sorted out with an email. Good service, definitely recommend, thanks
Good service and professional people
Good service and professional people. Thanks to Laurie and Charlotte.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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