I've had myself & my wife covered for funeral expenses with Insuranceline for some time. Sadly, I had to submit a claim for my dear wife recently. One phone call with a very sympathetic employee gave... Zobacz więcej
Reakcja na opinię
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Mum was hospitalised after the news of her dad passing. She was able to submit the insurance claim for my grandfather, from her hospital bed, all she needed to do was email the death cert and identi... Zobacz więcej
Reakcja na opinię
Running the old life insurance scam where once you get above 60, no matter how long you have been with them, your premiums go up exponentially every year. This means by the time you are old enough to... Zobacz więcej
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The thing that I liked about Insuranceline was the fact that they directly said what they offered and then how they delivered it. I found that others who offered funeral insurance that the product wa... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Firma ubezpieczeniowa
- Ubezpieczenia wypadkowe
- Ubezpieczenia od niepełnosprawności
- Ubezpieczenia pogrzebowe
- Ubezpieczenie od utraty dochodu
- Agencja ubezpieczeń na życie
Napisane przez firmę
Insuranceline is proudly Australia's longest standing provider of funeral insurance. We believe in one simple philosophy: everyday Australians should have access to straightforward life insurance they can trust.
Roy Morgan Customer Satisfaction Award Winners - 2018
Napisane przez firmę
Dane kontaktowe
16/363 George Street, 2000, Sydney, Australia
- 13 77 87
- insuranceline.com.au
4,4
Doskonała
629 recenzji
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Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
try to make trading possible
try to make trading possible, explain in detail when asking questions
31 lipca 2023
The young gentleman I was talking with…
The young gentleman I was talking with was very helpful and patient
19 lipca 2023
The person who called me was great
The person who called me was great
Very professional
Very thorough and very quick
A pay rise should go his way
26 czerwca 2023
The guy who I spoke to was awesome and…
The guy who I spoke to was awesome and very helpful
15 czerwca 2023
Very helpful and friendly
1 czerwca 2023
Very helpful and easy to talking to…
Very helpful and easy to talking to straight forward application wonderful to work with
31 maja 2023
Ease of information and professionalism
16 maja 2023
My experience was great Daniel thanks .
My experience was great Daniel was very helpful ,polite ,considerate and explained everything that i needed to know , nice to see that these days. Thanks it was a nice experience to get my Funeral Fund done
8 maja 2023
Odpowiedź od Insuranceline
Hi Katrina, we're glad you found the experience easy. Thank you for sharing your positive experience with us.
It was a easy experience
5 kwietnia 2023
Odpowiedź od Insuranceline
That's so great to hear, Max. Thank you for sharing your positive experience with us.
They were very helpful with everything
31 marca 2023
Odpowiedź od Insuranceline
That's so great to hear, Rachael. Thank you for sharing your positive experience with us.
Good people to deal with
Insurance Line is the company that Australian Seniors Insurance is associated with. The person I spoke with guided me through the whole process, answered all my questions & concerns, was honest, polite & very helpful. The rates are affordable...even on the aged pension. I would recommend Insurance Line to any & everyone
18 marca 2023
Odpowiedź od Insuranceline
Hi Lynette, we're glad you found the experience easy. Thank you for sharing your positive experience with us.
Explained to me in great detail
Explained to me in great detail. He was very patient to listen to my questions and answered every one in plain English, no beating around the bush 👍
21 marca 2023
Odpowiedź od Insuranceline
Hi Nannette, thank you for taking the time to share your experience. We're glad we could help in what can be a confusing industry at times.
Very disappointed. POOR SERVICE.
Very disappointed. I have been paying my income protection for more than 5 years with Insurance Line. And last January, I got my injury and asked for claim. After explaining my situation MORE THAN 5X and completion of all the requirements that they need. They didn't bother to call or update me with the status of the claim. AND AFTER COUPLE OF DAYS WAITING, I CONTACTED THEM AGAIN AND THEY WILL TELL ME THAT MY CLAIM IS NOT APPROVED. SPENT MONEY TO PAY THE DOCTOR FOR THE MEDICAL RECORDS THAT THEY ASKED AND THEN THEY WILL TELL ME THAT ITS DECLINED DUE TO WAITING PERIOD. BASED ON MY POLICY MY WAITING PERIOD WAS 28 DAYS AND I AM OUT OF WORK MORE THAN 28 DAYS. THEN THEY TOLD ME THAT FOR BACK INJURY HAS DIFFRENT WAITING PERIOD WHICH IS 90 DAYS. I WILL NOT RECOMMEND INSURANCE LINE. VERY POOR SERVICE AND RESPONSE TO THEIR CLIENT.
22 marca 2023
Opinia niezależna
Odpowiedź od Insuranceline
Hi Cherryl, I’m sorry to hear about your experience with us. If you're open to discussing your experience further, I will connect you with a senior member of our Customer Care team. If you could please send a direct message to our Facebook page (https://www.facebook.com/insuranceline) with your details I can have someone contact you directly. Thanks, Jess.
Policy was cancelled on me
Policy was cancelled on me, have been paying this for years lost all my money, customer service was not helpful was told there was nothing they could do, would not recommend this company would off been better off placing all the money in a personal account.
13 marca 2023
Opinia niezależna
Odpowiedź od Insuranceline
Hi Mandy, I’m sorry to hear about your experience with us. If you're open to discussing your experience further, I will connect you with a senior member of our Customer Care team. If you could please send a direct message to our Facebook page (https://www.facebook.com/insuranceline) with your details I can have someone contact you directly. Thanks, Jess.
Great customer service
Great customer service, very friendly manner explained everything to me
26 stycznia 2023
Odpowiedź od Insuranceline
That's so great to hear, Kyra. Thank you for sharing your positive experience with us.
So kind and respectful, quick and easy process.
My mum passed away and within 2 days I was paid the insurance money. This made the organising of the funeral so much less stressful. They treated me with such kindness, empathy and respect and even sent me flowers.
27 grudnia 2022
Odpowiedź od Insuranceline
Thank you for your comment and feedback, Rell. We're happy we could help during such a difficult time. We will pass your feedback along to our team. All the best - Jess
Odpowiedź od Insuranceline
Hi Kim, thank you for taking the time to share your experience. We're glad we could help in what can be a confusing industry at times.
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