I've had myself & my wife covered for funeral expenses with Insuranceline for some time. Sadly, I had to submit a claim for my dear wife recently. One phone call with a very sympathetic employee gave... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
I've had myself & my wife covered for funeral expenses with Insuranceline for some time. Sadly, I had to submit a claim for my dear wife recently. One phone call with a very sympathetic employee gave... Zobacz więcej
Reakcja na opinię
Mum was hospitalised after the news of her dad passing. She was able to submit the insurance claim for my grandfather, from her hospital bed, all she needed to do was email the death cert and identi... Zobacz więcej
Reakcja na opinię
Running the old life insurance scam where once you get above 60, no matter how long you have been with them, your premiums go up exponentially every year. This means by the time you are old enough to... Zobacz więcej
Reakcja na opinię
On notifying the company of our mothers passing we received the following day a beautiful bunch of flowers and a condolance card. The claim against her funeral plan was settled within two days. An i... Zobacz więcej
Reakcja na opinię
Insuranceline is proudly Australia's longest standing provider of funeral insurance. We believe in one simple philosophy: everyday Australians should have access to straightforward life insurance they can trust.
Napisane przez firmę

16/363 George Street, 2000, Sydney, Australia
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I had income protection
Because the consultant didn't explain the out of action correctly to me they refused to pay my benefits even though during the phone conversation the consultant said I would be insured and would be paid
They love taking your premiums but when the time comes to pay up they use every excuse not to pay
Wouldn't recommend. My issues started in December 2025
I've been through your dispute team and they can't even admit during the phone call with your consultant in 2019 he has admitted I'm still covered and still get paid
You can call me 0401 025 858

Odpowiedź od Insuranceline
I m happy to find the policy suitable to meet my pocket.

Odpowiedź od Insuranceline
The discussion was so straight forward and easy to understand.

Odpowiedź od Insuranceline
The timing, affordability and ease of use 🤗💞

Odpowiedź od Insuranceline
Easy to speak with some one
Answered all our questions
Extremely friendly .

Odpowiedź od Insuranceline
Yes it was read out really well and was excellent explained about the whole lot and the person was very well spoken

Odpowiedź od Insuranceline
Ash gave me all the information that I needed and was great to deal with

Odpowiedź od Insuranceline
It may me fill complete
My life insurance policy is done for a price I can afford and so easy
I just hope it pays if I pass for I'm over 55 year's of age

Odpowiedź od Insuranceline
So I went through the internal dispute resolution regarding my rejected accidental death claim and of course they came back with the same answer of denied. They know nothing about health conditions. My mum was 76 years old and had type 1 diabetes which she had since she was 2 years old. She tripped and landed on a piece of furniture before hitting the ground. She broke her collarbone and ribs on her right side. The pain was unbearable for her to the point where she had to be sedated. She then wasn’t eating because she couldn’t therefore her diabetes couldn’t be controlled as eating is very important for them. She ended up passing away 19 days later. How can that not be accidental death. Had she not had that fall she would not if passed away when she did. She also had another policy with real insurance and they had no problem with paying out the accidental death claim. They were so understanding and said to me straight out that we can see her accident caused her death. I said to insuranceline that the other insurance had no problem with it and they turned around and said to me well they shouldn’t have. I’ve decided that I’m not going to afca I’m going to the media about this.

Odpowiedź od Insuranceline
I was it tight spot struggling to make ends meet and u come up with a solution that stopped me cancelling my policy.

Odpowiedź od Insuranceline
Running the old life insurance scam where once you get above 60, no matter how long you have been with them, your premiums go up exponentially every year. This means by the time you are old enough to be close to the end, the bi-weekly premium will be more than the payout!
And like all insurance companies, the greater your loss and pain, the more they enjoy cheating you.

Odpowiedź od Insuranceline
Dealing with insuranceline was great they were so helpful and so informative,they explained everything so i could understand it,they are fantastic

Odpowiedź od Insuranceline
The whole process was easy to understand and follow. Previous quotes from other companies was painful

Odpowiedź od Insuranceline
They were very polite and helpful BUT I wasn’t happy that I lost over $3000 because my policy was cancelled, should have had a phone call NOT SMS messages. Where I live we have been having a lot of issues with NBN the internet and our phone lines.

Odpowiedź od Insuranceline
Outstanding service, very patient with us as we made the decision. My wife also has a policy with you, that was the deciding factor.

Odpowiedź od Insuranceline
Most helpful informative agent .respectful of our needs .very patient and jovial to make the experience easy and enjoyable.

Odpowiedź od Insuranceline
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.