I've had myself & my wife covered for funeral expenses with Insuranceline for some time. Sadly, I had to submit a claim for my dear wife recently. One phone call with a very sympathetic employee gave... Zobacz więcej
Reakcja na opinię
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Mum was hospitalised after the news of her dad passing. She was able to submit the insurance claim for my grandfather, from her hospital bed, all she needed to do was email the death cert and identi... Zobacz więcej
Reakcja na opinię
Running the old life insurance scam where once you get above 60, no matter how long you have been with them, your premiums go up exponentially every year. This means by the time you are old enough to... Zobacz więcej
Reakcja na opinię
The thing that I liked about Insuranceline was the fact that they directly said what they offered and then how they delivered it. I found that others who offered funeral insurance that the product wa... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Firma ubezpieczeniowa
- Ubezpieczenia wypadkowe
- Ubezpieczenia od niepełnosprawności
- Ubezpieczenia pogrzebowe
- Ubezpieczenie od utraty dochodu
- Agencja ubezpieczeń na życie
Napisane przez firmę
Insuranceline is proudly Australia's longest standing provider of funeral insurance. We believe in one simple philosophy: everyday Australians should have access to straightforward life insurance they can trust.
Roy Morgan Customer Satisfaction Award Winners - 2018
Napisane przez firmę
Dane kontaktowe
16/363 George Street, 2000, Sydney, Australia
- 13 77 87
- insuranceline.com.au
4,4
Doskonała
629 recenzji
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Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Scott was absolutely amazing
Scott was absolutely amazing
Easy to talk to and understand
Made the process and experience great
8 lipca 2024
Odpowiedź od Insuranceline
Thank you for taking the time to leave us a positive review, Rose! We're so glad to hear you had a pleasant experience with Scott.
The consultant was quick
The consultant was quick, efficient and explained everything easily.
3 lipca 2024
Odpowiedź od Insuranceline
Thank you for taking the time to leave us a positive review! We're so glad to hear you had a pleasant experience with the team.
Fast and easy!
Knowledgeable and helpful service officers which had made the processing of my insurance application fast and easy.
1 lipca 2024
Odpowiedź od Insuranceline
Thank you for taking the time to leave us a positive review, Joselito! We're so glad to hear you had a pleasant experience with the team.
Everything was explained to me.
1 lipca 2024
Odpowiedź od Insuranceline
Thank you for taking the time to leave us a positive review, Cheryl. We're so glad to hear you had a pleasant experience with the team.
Very concerned about my policy.
To be honest I was very concerned, it took three weeks after my initial contact, with my calling every week, before Monica called me to sort everything out, which she did do in a very kind and patient manner.
11 czerwca 2024
Odpowiedź od Insuranceline
Thanks you for your kind words about Monica, we'll be sure to pass on your positive feedback. We'd like to apologise for the delay in your initial contact and will be sure to inform the team of this too.
Odpowiedź od Insuranceline
Thank you for taking the time to leave us a positive review, Malcolm. We're so glad to hear you had a pleasant experience with the team.
Get it right please
My father has passed away and we are having so much trouble with paperwork.Each time we ring and send the necessary paperwork ,then it’s something else.Communication is terrible.Also a different person each time we ring,telling us a different thing.It had been awful and still going on.
22 maja 2024
Opinia niezależna
Odpowiedź od Insuranceline
Hi Fay, we're so sorry to hear about your experience during such a difficult time, we've sent you a request for more information so we can look into this further. Alternatively, please contact our team directly on 13 77 87.
Odpowiedź od Insuranceline
Thank you for taking the time to leave us a positive review, Karley. We're so glad to hear you had a pleasant experience with the team.
Odpowiedź od Insuranceline
Thank you for your kind words, Dorairaju. We're so glad you have had a positive experience with our team.
Ronan was very helpful and explained…
Ronan was very helpful and explained everything so I could understand what he was offering me
23 kwietnia 2024
Odpowiedź od Insuranceline
Thank you for taking the time to leave us a positive review, Kily! We're so glad to hear you had a pleasant experience with Ronan and will be sure to pass on your kind words.
Online services were very helpful and…
Online services were very helpful and inexpensive
23 kwietnia 2024
Odpowiedź od Insuranceline
Thank you for taking the time to leave us a positive review, Maria. We're so glad to hear you had a pleasant experience with the team.
After applying online the guys called…
After applying online the guys called me the following day everything was explained to me to fine tune my cover to fit my personal preferences.
I have friends that also have income insurance through insurance line.
Thanks guys.👌
19 kwietnia 2024
Odpowiedź od Insuranceline
Thank you for taking the time to leave us a positive review, Waylon. We're so glad to hear you had a pleasant experience with the team.
This is financial elder abuse and would…
This is financial elder abuse and would like to take this further. This needs to be stopped. This insurance company sits on their bottoms behind a desk and steals elderly`s monies without a refund from many years of payments from my elderly mum, with dementia, bank account. The family is contacting A current Affair soon if my mum does not get a refund.
12 kwietnia 2024
Opinia niezależna
Odpowiedź od Insuranceline
We're so sorry to hear about your experience and we've sent you a request for further information so we can look into this further. Alternatively, please contact our team directly on 13 77 87.
I was notified about my insurance very…
I was notified about my insurance very clearly and understandable and was happy with the choice I was given.
15 marca 2024
hi there they were very helpful getting…
hi there they were very helpful getting my needs in order and get my policy organised
thankyou
4 marca 2024
The service was very respectful and…
The service was very respectful and helpful which I appreciate it very much. He called me back when I asked him to and also explained the product very well. Also I used you before and the experience I had when my parents past was great. Appreciate it.
5 marca 2024
The customer representative was…
The customer representative was informative and knowledgeable made us completely comfortable in reaching our decision
28 lutego 2024
Easy online form
The on line form was easy to follow .but the will kit wasn't able to fill in.via email.
27 lutego 2024
I spoke with Ash
I spoke with Ash. Exceptional service and product knowledge. I was happy to decide what I wanted and not him decide .. he ran through the options so someone give this man a pat on the back and a payrise I'd say 🙂
23 lutego 2024
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