Appalling ….abandoned in Dubai after the Middle East war broke out on 28th February, finally having to find my own transport back to UK. Transport twice failed to meet me from airport and ship Nev... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We booked a Singapore to Japan cruise though Infinity with Bobby Dalal the whole experience was 10/10 at every stage. From the the extra nights and destinations we added on to getting us back home whe... Zobacz więcej
Booked the cruise in Feb 23 for December Asia cruise from Bali leaving 4th Jan The flights were good timing through Singapore. The only downside were the rooms in the Bali resort over New Year till jo... Zobacz więcej
Reakcja na opinię
Thank you Eric for all your hard work putting together our Christmas and New Year cruise package. We had a wonderful time and everything went like clockwork. You were so patient when we requested a... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Infinity Cruises is an independent cruise travel agency dedicated to providing exceptional cruise packages to destinations around the world. We specialise in providing you with the most prestigious cruise holidays available at the very best prices. We are not owned by a cruise line or a tour operator, so we will only ever deliver honest and impartial advice, with your wants and needs always in mind, all in an effort to organise a great trip that suits you.
Dane kontaktowe
Eastside, Suite 2.09, N1C 4AX, London, Zjednoczone Królestwo
- +44 (0) 203 725 8804
- customersupport@infinitycruises.co.uk
- infinitycruises.co.uk
3,5
Średnia
699 recenzji
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Mike is amazing so helpful kind always…
Mike is amazing so helpful kind always rings you back amazing price. Use infinity cruises for your cruise package.
12 stycznia 2024
Opinia niezależna
Odpowiedź od Infinity Cruises
Thank you for your 5-star review and sharing your booking experience with us – it is much appreciated. Your compliments will be shared with the consultant.
I am new to cruising.
I am new to cruising and a solo traveller. I gave it three stars at this stage,(have not gone yet). Because after the initial talk with the travel company I haven't had much input as to how everything works. The booking of the trips was easy but haven't book too many as I'm not sure. Am a little confused as to if the whole package Inc stays in seoul/tokyo, flights etc are part of cruise or independent etc I booked in Dec. And don't go til march.Dave the travel guy has been great he got and I'm sure if I have any more he will come up with the answers in touch and has answered most of my questions
20 grudnia 2023
Odpowiedź od Infinity Cruises
Thank You for your review. We have tried to call you to discuss the processes for your cruise line. If you still require assistance following our email, please do not hesitate to call our Customer Support team.
Bobby very helpful as I’m booking from…
Bobby very helpful as I’m booking from Australia ( with relatives) and he had to cope with time difference
10 grudnia 2023
Odpowiedź od Infinity Cruises
Thank you for your 5-star review and sharing your booking experience with us – it is much appreciated. Your compliments will be shared with the consultant.
Definitely recommend
Used infinity cruise the last 3 times and can definitely recommend.
Bobby has been great every time and found the perfect cruise many thanks
24 listopada 2023
Odpowiedź od Infinity Cruises
Thank you for taking the time to provide us with your 5 star review. We are delighted that you were pleased with the service you received from Bobby and look forward to continuing to be of service to you.
Kind Regards
Infinity Cruises
Good service
6 grudnia 2023
Odpowiedź od Infinity Cruises
Thank you for taking the time to provide us with feedback. We are delighted that you were pleased with the service you received.
Kind Regards
Infinity Cruises
Bobby dalal brilliant TA..
Bobby dalal brilliant TA... tailor made holidays, great advice and great deals
6 grudnia 2023
Odpowiedź od Infinity Cruises
Thank you for taking the time to provide us with your 5 star review. We are delighted that you were pleased with the service you received from Bobby and will share your feedback with him.
Kind Regards
Infinity Cruises
Odpowiedź od Infinity Cruises
Thank you for taking the time to provide us with feedback. We are delighted that you were pleased with the service you received from Bobby and will share your feedback with him.
Kind Regards
Infinity Cruises
Celebrity infinity cruise ship
I organized my inaugural cruise aboard the Celebrity Infinity ship, sailing from Spain to Portugal from November 18th to 28th, as a way to dip my toes into the world of cruising. The experience surpassed all my expectations, and I found it thoroughly enjoyable. The positive encounter prompted me to book another cruise, and I have enthusiastically recommended the experience to my family, friends, and colleagues.
I want to express my sincere appreciation for the outstanding customer service, particularly to Milan (from Serbia) from the main dining area. Milan's exceptional kindness stood out, especially when he went above and beyond to arrange a celebration for my birthday. I hope that somebody will inform him about my feedback because these moments have become cherished memories that will last a lifetime. Thank you for contributing to such a memorable and delightful cruise experience.
18 listopada 2023
Opinia niezależna
Odpowiedź od Infinity Cruises
Thank you for taking the time to provide us with feedback. We are delighted that you were pleased with the service you received.
Kind Regards
Infinity Cruises
Professional booking service
Dave very knowledgeable and made sure we got the best flight’s etc. Rang back to discuss further as promised. A straightforward booking process.
3 grudnia 2023
Odpowiedź od Infinity Cruises
Thank you for taking the time to provide us with feedback. We are delighted that you were pleased with the service you received.
Kind Regards
Infinity Cruises
Bobby was amazing..such a good man
Bobby was brilliant, so knowledgeable he listened to what we wanted , advised us and met our requirements spot on.
24 listopada 2023
Odpowiedź od Infinity Cruises
Thank you for your 5-star review and sharing your booking experience with us – it is much appreciated. We are delighted that you were pleased with the service you received. We will share your comments with Bobby.
Kind Regards
Infinity Cruises
Very helpful and in no time boked up…
Very helpful and in no time boked up thanks again to Bobby John
24 listopada 2023
Odpowiedź od Infinity Cruises
Thank you for your 5-star review and sharing your booking experience with us – it is much appreciated. Your compliments will be shared with Bobby.
Kind Regards
Infinity Cruises
Your employee Dave was first class
Your employee Dave was first class. He was very patient and helpful. Called me back multiple times to accommodate me for my upcoming cruise.
23 listopada 2023
Odpowiedź od Infinity Cruises
Thank you for taking the time to provide us with your 5-star review! We are delighted that you were pleased with the service you received. Your compliments will be shared with Dave.
Kind Regards
Infinity Cruises
Mike was absolutely fantastic
Mike was absolutely fantastic, knew his stuff knew where to tweak the booking to make it to suit us was very quick very very professional and all round 10 out of 10 from the first part of the enquiry through the booking to payment absolutely faultless. will definitely use them again
20 listopada 2023
Opinia niezależna
Odpowiedź od Infinity Cruises
Thank you for your 5-star reviews. We pride ourselves on great customer service and will pass your compliments to Mike.
Kind Regards
Infinity Cruises
Mike was very patient and helpful
Mike was very patient and helpful. He found our perfect trip nothing was too much trouble
16 października 2023
Odpowiedź od Infinity Cruises
Thank you for your 5-star review and sharing your booking experience with us – it is much appreciated. We are delighted that you were pleased with the service you received. Your feedback will be shared with Mike.
Kind Regards
Infinity Cruises
Great customer service
Once I had made up my mind about what cruise experience I wanted to book the help I received from the agent made the process extremely fast and easy. I now just need to look forward to my holiday with everything having been taken care of.
4 listopada 2023
Odpowiedź od Infinity Cruises
Thank you for your 5-star reviews. We pride ourselves on great customer service and will pass your compliments to the team.
Kind Regards
Infinity Cruises
Quick and professional service provided…
Quick and professional service provided by Mike. Great price.
7 listopada 2023
Odpowiedź od Infinity Cruises
Thank you for your 5-star reviews. We pride ourselves on great customer service and will pass your compliments to Mike.
Kind Regards
Infinity Cruises
Very knowledgeable and helpful company
We were considering doing a cruise holiday of a lifetime, we spoke to Mike who was incredibly efficient. He certainly knows his stuff and would highly recommend him any day. Holiday all booked. Can’t wait for it.
29 października 2023
Odpowiedź od Infinity Cruises
Thank you for your 5-star review and sharing your booking experience with us – it is much appreciated. Your compliments will be shared with the consultant.
Kind Regards
Infinity Cruises
Bargains with great service.
A great value purchase and handled impeccably by Infinity’s Dave. I shall be keeping an eye out for future bargains!
19 października 2023
Odpowiedź od Infinity Cruises
Thank you for your 5-star review and sharing your booking experience with us – it is much appreciated. Your compliments will be shared with the consultant.
Kind Regards
Infinity Cruises
Excellent customer service
28 października 2023
Odpowiedź od Infinity Cruises
Thank you for your 5-star review – it is much appreciated. We are delighted that you were pleased with the service you received.
Kind Regards
Infinity Cruises
Very professional
Very professional. Would not be embarrassed if you wanted to give us a free upgrade.
31 października 2023
Odpowiedź od Infinity Cruises
Thank you for taking the time to provide us with feedback. We are delighted that you were pleased with the service you received.
Kind Regards
Infinity Cruises
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