Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Appalling ….abandoned in Dubai after the Middle East war broke out on 28th February, finally having to find my own transport back to UK. Transport twice failed to meet me from airport and ship Nev... Zobacz więcej

Oceniono na 5 z 5

We booked a Singapore to Japan cruise though Infinity with Bobby Dalal the whole experience was 10/10 at every stage. From the the extra nights and destinations we added on to getting us back home whe... Zobacz więcej

Oceniono na 4 z 5

Booked the cruise in Feb 23 for December Asia cruise from Bali leaving 4th Jan The flights were good timing through Singapore. The only downside were the rooms in the Bali resort over New Year till jo... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Thank you Eric for all your hard work putting together our Christmas and New Year cruise package. We had a wonderful time and everything went like clockwork. You were so patient when we requested a... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Biuro organizujące wycieczki statkiem

Napisane przez firmę

Infinity Cruises is an independent cruise travel agency dedicated to providing exceptional cruise packages to destinations around the world. We specialise in providing you with the most prestigious cruise holidays available at the very best prices. We are not owned by a cruise line or a tour operator, so we will only ever deliver honest and impartial advice, with your wants and needs always in mind, all in an effort to organise a great trip that suits you.


Dane kontaktowe

3,5

Średnia

Wynik TrustScore: 3.5 na 5

699 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Brilliant service from Bobby. Cruise booked!

Absolutely brilliant service from Bobby who assisted with our cruise booking. He was helpful and friendly, gave lots of useful information and suggestions and was patient and accommodating with our indecisiveness. Great communication on the phone & by email. We are really looking forward to our holiday later this year and would definitely use this company again. Thank you!

1 marca 2024
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Odpowiedź od Infinity Cruises

Thank you for your 5-star review and sharing your booking experience with us – it is much appreciated. We are delighted that you were pleased with the service you received.

Oceniono na 4 z 5

Not traveled yet but happy with booking experience

Always returned calls or answered promptly. Better price than booking direct with cruise company. Gave good choice of flights and altered itinerary to suit our needs

11 marca 2024
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Odpowiedź od Infinity Cruises

Thank you for taking the time to provide us with feedback. We are delighted that you were pleased with the service you received.

Oceniono na 5 z 5

Mike was excellent a credit to Infinity…

Mike was excellent a credit to Infinity also the lovely lady I spoke to with some questions
Well done all

5 marca 2024
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Odpowiedź od Infinity Cruises

Thank you for your 5-star review. We pride ourselves on great customer service and will pass your compliments to the team.

Oceniono na 5 z 5

The advertised cruise was not quite…

The advertised cruise was not quite what we wanted but Bobby tailored it to our requirements. The end result was perfect at a great value for money price.

24 lutego 2024
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Odpowiedź od Infinity Cruises

Thank you for your 5-star review. We pride ourselves on great customer service and will pass your compliments to Bobby.

Oceniono na 5 z 5

Five star service for February 2024

Received all necessary info immediately from Infinity Cruises. Answered all my queries promptly. Perfect customer care throughout. Highly recommend them.

10 marca 2024
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Odpowiedź od Infinity Cruises

Thank you for your 5-star review. We pride ourselves on great customer service and will pass your compliments to the team.

Oceniono na 4 z 5

Contact was good

Contact was good, and explained everything

27 lutego 2024
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Odpowiedź od Infinity Cruises

Thank you for taking the time to provide us with feedback. We are delighted that you were pleased with the service you received.

Oceniono na 5 z 5

Efficient

Efficient, courteous service.

4 marca 2024
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Odpowiedź od Infinity Cruises

Thank you for your 5-star review.

Oceniono na 5 z 5

Bobby's an asset to your company

Bobby was a great help, very patient and informative, with nothing too much bother.

29 lutego 2024
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Odpowiedź od Infinity Cruises

Thank you for your 5-star review and sharing your booking experience with us – it is much appreciated. Your compliments will be shared with Bobby.

Oceniono na 5 z 5

Very impressive

Very easy to book. Staff very helpful and very knowledgeable. They help and follow the customer up to the cruise departure for all the different demarches along the way, and there is a lots of them.

15 stycznia 2024
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Odpowiedź od Infinity Cruises

Thank you for your 5-star review. We pride ourselves on great customer service and will pass your compliments to the team.

Oceniono na 4 z 5

All spot on

This is our fourth time in 2 years all Cruise / stay
Flights / Hotels / transport all spot on, USA /MED
Edward Margaret Gallagher

28 lutego 2024
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Odpowiedź od Infinity Cruises

Thank you for your excellent review and continued custom, Its really appreciated.

Oceniono na 5 z 5

looking forward to my holiday

Happy with the actions of the agents. Have not yet been on the holiday so cannot comment

1 marca 2024
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Odpowiedź od Infinity Cruises

Thank you for your 5-star review and sharing your booking experience with us – it is much appreciated. We are delighted that you were pleased with the service you received so far.

Oceniono na 5 z 5

When I booked my holiday the agent …

When I booked my holiday the agent doing the booking went above and beyond to get the best deal for me.I would recommend your company as one of the best to all my friends and family

4 stycznia 2024
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Odpowiedź od Infinity Cruises

Thank you for your 5-star review and sharing your booking experience with us – it is much appreciated. We are delighted that you were pleased with the service you received.

Oceniono na 5 z 5

Cruise

Very helpful and professional

1 lutego 2024
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Odpowiedź od Infinity Cruises

Thank you for your 5-star review and sharing your booking experience with us – it is much appreciated.

Oceniono na 5 z 5

Great service

We always know that when we deal with Eric we will get great service and useful information .

26 lutego 2024
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Odpowiedź od Infinity Cruises

Thank you for your 5-star review and sharing your booking experience with us – it is much appreciated. Your compliments will be shared with Eric.

Oceniono na 5 z 5

Friendly, efficient experience.

Friendly, efficient service. I spoke to the same travel rep Bobby as I had last year to arrange my trip . He was very helpful and remembered me. He felt like an old friend.

15 lutego 2024
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Odpowiedź od Infinity Cruises

Thank you for your excellent review! We really appreciate you taking the time out to share your booking experience with us and count ourselves lucky for customers like you. Our aim is to always exceed our guests' expectations, your compliments will be shared with Bobby.

Oceniono na 5 z 5

Dave is very helpful

Dave is very helpful. He made all the booking process is very easy. Fantastic gentleman.

16 lutego 2024
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Odpowiedź od Infinity Cruises

Thank you for your 5-star review and sharing your booking experience with us – it is much appreciated. We are delighted that you were pleased with the service you received.

Oceniono na 5 z 5

Lovely mature staff out me at my ease…

Lovely mature staff out me at my ease on my last cruise with AZURA, really efficient and friendly, liked so much am cruising with you 2nd March and have booked another cruise with AZURA 15th March I rang your company and spoke to Dave who was extremely helpful and courteous and made the whole experience booking another cruise so very easy. He is a credit to your company as are all your staff. I feel I have had 5* treatment and have to say far better experience than the Cunard line. I travelled in Queen Mary 2 in 2022 and not a good experience with the staff.

1 marca 2024
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Odpowiedź od Infinity Cruises

Thank you for your 5-star review and sharing your booking experience with us – it is much appreciated. Your compliments will be shared with Dave.

Oceniono na 5 z 5

Great

Excellent service and price was very competitive. The transfer’s included was a added bonus.

18 lutego 2024
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Odpowiedź od Infinity Cruises

Thank you so much for your excellent review! We really appreciate you taking the time out to share your booking experience with us. Our aim is to always exceed our guests' expectations, your compliments will be shared with your cruise consultant

Oceniono na 5 z 5

Bobby and Mike been good

We booked with Bobby he gave good info and advice on cruise booked and stays,not gone on cruise as yet as Christmas 2024,been intouch since with various questions which were answered promptly by several different agents on chat and email,paperwork arrived promptly as promised,so far customer service good,will review again after holiday,

30 listopada 2023
Opinia niezależna
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Odpowiedź od Infinity Cruises

Thank you for your 5-star review and sharing your booking experience with us – it is much appreciated. Your compliments will be shared with the team.

Doświadczenie Trustpilot

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