Illuminate Skin Clinic Recenzje 

391
•
Wynik TrustScore: 5 na 5

4,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

When it comes to my face, I want to be in the hands of someone highly skilled — no ifs, no buts. Dr. Sophie Shotter is simply the best. She’s incredibly professional, talented, and always puts me... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I would recommend Illuminate Skin Clinic without any hesitation. It’s in a great location with plenty of parking. I felt cared for from the moment I was greeted in reception. The clinic itself is spa... Zobacz więcej

Oceniono na 5 z 5

I have been attending this clinic since 2017 and travel approx 45 mins and for very good reason. I wouldn’t go anywhere else. I have had many treatments, Botox with Dr Shotter, nurse Ashling even ski... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The team at Illuminate are so knowledgeable, helpful and welcoming putting you at ease from the moment you enter the beautiful clinic. I have been a client for a number of years and would not go anywh... Zobacz więcej

Informacje dotyczące firmy

  1. Centrum wellness

Napisane przez firmę

Non-Surgical Aesthetic Treatments | Kent


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

391 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(391)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 5

Napisz recenzję
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Oceniono na 5 z 5

Amazing

I've been here a couple of times now and I've absolutely loved every visit. The clinic is beautiful and clean. Mana and Emma are so lovely and welcoming, which really added to my experience at illuminate. My skin was left looking so healthy and glowing after my hydrafacial. I can't wait for the next one!

25 października 2022
Opinia niezależna
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Odpowiedź od Illuminate Skin Clinic

Ah Maria, this is fabulous feedback, thank you! The team will be so pleased by your comments and that you're enjoying your experience with Illuminate.

We're looking forward to seeing you soon.

Best wishes

Kate, Business Manager

Oceniono na 5 z 5

Treatment are very good and they are so…

Treatment are very good and they are so lovely recommend

3 lutego 2023
Opinia niezależna
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Odpowiedź od Illuminate Skin Clinic

Ladda thank you! Carrie will be thrilled that you're happy with your experience at Illuminate.

We're looking forward to seeing you soon.

Best wishes

Kate, Business Manager

Oceniono na 5 z 5

Excellent service!

27 stycznia 2023
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Odpowiedź od Illuminate Skin Clinic

We love this feedback Claire thank you! Its really appreciated and I'm so pleased you're happy with your experience at Illuminate.

We're looking forward to seeing you soon.

Best wishes

Kate
Business Manager

Oceniono na 5 z 5

Lovely welcoming and professional clinic with excellent hairloss professional

The clinic is lovely, really nice staff, great facilities and it is calm and relaxing. I had scalp micropigmentation at the clinic, and the environment is professional and reassuring. Would highly recommend. The treatment I had was delivered by an incredibly professional hairloss specialist, Kelly, who has returned my self-confidence. Thank you Illuminate and Kelly!

6 stycznia 2023
Opinia niezależna
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Odpowiedź od Illuminate Skin Clinic

This is such good news Donna! Kelly will be so pleased that you feel this way, thank you for taking the time to write your review, we really appreciate it.

Best wishes

Kate
Business Manager, Illuminate Skin Clinic

Oceniono na 5 z 5

Helpful and informative!

The Ladies who I saw explained the treatments clearly, and made you feel very at ease. Both very professional.

4 stycznia 2023
Opinia niezależna
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Odpowiedź od Illuminate Skin Clinic

Kirsty thank you so much for your feedback, really helpful for us and the team will be pleased that you had a good experience.

We look forward to seeing you soon.

Best wishes

Kate
Business Manager, Illuminate Skin Clinic

Oceniono na 5 z 5

A really lovely experience

A really lovely experience. All members of the team I have dealt with have been super friendly and efficient. I would recommend this clinic to anyone interested in the services they provide.

25 listopada 2022
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Odpowiedź od Illuminate Skin Clinic

Such great feedback Louisa, thank you for taking the time to review! Dr Prince and the team will be over the moon that you are happy with your experience.

Looking forward to welcoming you back soon.

Best wishes

Kate
Business Manager, Illuminate Skin Clinic

Oceniono na 5 z 5

Absolutely amazing!!!

20 grudnia 2022
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Odpowiedź od Illuminate Skin Clinic

Mary thank you so much for this lovely feedback!

We wish you a Merry Christmas and look forward to seeing you in the New Year.

Best wishes

Kate
Business Manager, Illuminate Skin Clinic

Oceniono na 5 z 5

Everyone is very polite and genuinely…

Everyone is very polite and genuinely helpful. Also you can trust the products and services they provide

20 grudnia 2022
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Odpowiedź od Illuminate Skin Clinic

Thank you for taking the time to share this feedback Anita and I'm so pleased you've had a good experience.

Have a lovely Christmas,

Best wishes

Kate

Oceniono na 5 z 5

Dr Sophie is an artist

Dr Sophie is an artist. Her work is impeccable. You never feel overdone, just subtle and enough to make you feel refreshed.

14 grudnia 2022
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Odpowiedź od Illuminate Skin Clinic

Eda this is such lovely feedback, thank you! Dr Sophie will be over the moon that you are happy with your treatments.

Merry Christmas and we look forward to seeing you soon.

Best wishes,

Kate
Business Manager, Illuminate Skin Clinic

Oceniono na 5 z 5

Professional and kind

I found Dr Shotter and Illuminate Skin Clinic having done a lot of research on injectables as I wanted to have the safest possible experience. I knew that I needed to be in the hands of someone with extensive experience and anatomical knowledge. After an initial consultation I was confident to try my first injectable treatment which I booked for a month later in the New Malling clinic.
What struck me on the day of treatment was how kind Dr Shotter was to me and how she dealt with my nervousness. I was a little shaky after my treatments which I knew I would be from the Adrenaline of having something brand new done like this (I was having my first needles in my face after all!) , but she made sure I had everything I needed (a warm cup of sugared tea) before I left the clinic.
My nurse was also extremely lovely to have accompanying the treatment as were the reception ladies. I was checked on after my treatment over the following week (phone calls And a video call) and I look forward to going back next month for a follow up.

7 grudnia 2022
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Odpowiedź od Illuminate Skin Clinic

Thank you so much for taking the time to post this feedback, Mrs Bashford, it is really useful and very much appreciated.

Dr Shotter will be thrilled to hear you had a good experience and we look forward to welcoming you back in the New Year.

We wish you a lovely Christmas.

Kate
Business Manager, Illuminate Skin Clinic

Oceniono na 5 z 5

Great expertise and know how of…

Great expertise and know how of trending techniques and advise on how to look and feel your best.

1 grudnia 2022
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Odpowiedź od Illuminate Skin Clinic

These is such great feedback Candice, thank you so much. Carrie will be so pleased you had a good experience with her and the team.

Best wishes

Kate
Business Manager, Illuminate Skin Clinic

Oceniono na 5 z 5

Carrie spent time listening to my…

Carrie spent time listening to my concerns and explained how and why specific treatments would be best suited to optimise my desired outcome.

29 listopada 2022
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Odpowiedź od Illuminate Skin Clinic

This is really good to hear Francesca, thank you for taking the time to give us your feedback. Carrie will be so pleased.

We're looking forward to seeing you again soon.

Best wishes

Kate
Business Manager, Illuminate Skin Clinic

Oceniono na 5 z 5

Sophie is great at what she does.

Sophie has a great eye for what dermal fillers would enhance my look and where to place them. She matches this with her skill and experience. I trust her to do exactly what’s needed and can fully recommend her.

23 listopada 2022
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Odpowiedź od Illuminate Skin Clinic

Thank you for this feedback Janet, Sophie will be thrilled that you're happy with your outcome!
Have a very Merry Christmas and we look forward to seeing you soon.

Best wishes

Kate
Business Manager, Illuminate Skin Clinic

Oceniono na 5 z 5

Always a great experience

I have had many treatments in Illuminate and always had the best possible experience. Dr. Sophie is amazing as are the nurses and all of the practitioners. I trust their recommendations and feel safe in their hands. Had fab results from my treatments. Special mention to the reception team who are super welcoming and the highlight of every visit!

24 listopada 2022
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Odpowiedź od Illuminate Skin Clinic

Iva this is such lovely feedback, thank you! The team will be thrilled.

We look forward to welcoming you back soon.

Best wishes

Kate
Business Manager, Illuminate Skin Clinic

Oceniono na 5 z 5

Professional and friendly

The staff are so friendly and knowledgeable. My appointment was very personalised and I was given all the time I needed.

24 listopada 2022
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Odpowiedź od Illuminate Skin Clinic

Thank you for this feedback Lucy, Carrie and the team will be so pleased that you had a good experience!

Best wishes

Kate,
Business Manager, Illuminate Skin Clinic

Oceniono na 5 z 5

5 Stars

Customer Service was excellent. I had a skin tag removed and the process was fast and effective. Big thanks to the team!

18 listopada 2022
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Odpowiedź od Illuminate Skin Clinic

This is great news Daniel! Thank you so much for your feedback, Dr Prince will be so pleased.

We look forward to seeing you again.

Best wishes

Kate

Oceniono na 5 z 5

My second visit to the clinic

My second visit to the clinic. Honestly just the nicest team. So accommodating, welcoming and the new clinic is just sensational. Incredibly professional team, I have complete trust in their expertise and the end results are fantastic and so natural. Feel revitalised and refreshed! Carrie can't thank you enough.

17 listopada 2022
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Odpowiedź od Illuminate Skin Clinic

Ahh Lisa this is such amazing feedback, Carrie and the Team will be so pleased that you're happy with your clinic experience and results.

Thank you!

Best wishes

Kate

Oceniono na 5 z 5

Relaxing professonal environment and…

Relaxing professonal environment and very clean.
Personal service to meet individual treatments .
No post treatment complications and I am very pleased with my results of mini Botox. Thank you

17 listopada 2022
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Odpowiedź od Illuminate Skin Clinic

Thank you so much for taking the time to share your feedback Gaynor, Carrie will be thrilled that you are happy with your results!

We're looking forward to welcoming you back soon.

Best wishes

Kate

Oceniono na 5 z 5

Amazing

I have been attending this clinic since 2017 and travel approx 45 mins and for very good reason. I wouldn’t go anywhere else. I have had many treatments, Botox with Dr Shotter, nurse Ashling even skin consultations ( which changed my skin for the better ) I have even used the GP Dr Becky Prince who was also fantastic. I always feel welcome by the frontline team Emma and Co who deliver class customer service. Well done illuminate you continue to shine.

8 listopada 2022
Opinia niezależna
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Odpowiedź od Illuminate Skin Clinic

Gemma this is really good to hear and the team will be over the moon with your feedback! Thank you.

Best wishes

Kate

Oceniono na 5 z 5

Very good overall

Very good overall, good treatment with good results, skin looking great since then

30 września 2022
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Odpowiedź od Illuminate Skin Clinic

Thank you so much for taking the time to feedback Maria, Lucy will be so pleased that you found the treatment beneficial.

We look forward to seeing you again soon.

Best Wishes

Kate

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