Illuminate Skin Clinic Recenzje 

391
•
Wynik TrustScore: 5 na 5

4,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

When it comes to my face, I want to be in the hands of someone highly skilled — no ifs, no buts. Dr. Sophie Shotter is simply the best. She’s incredibly professional, talented, and always puts me... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I would recommend Illuminate Skin Clinic without any hesitation. It’s in a great location with plenty of parking. I felt cared for from the moment I was greeted in reception. The clinic itself is spa... Zobacz więcej

Oceniono na 5 z 5

I have been attending this clinic since 2017 and travel approx 45 mins and for very good reason. I wouldn’t go anywhere else. I have had many treatments, Botox with Dr Shotter, nurse Ashling even ski... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The team at Illuminate are so knowledgeable, helpful and welcoming putting you at ease from the moment you enter the beautiful clinic. I have been a client for a number of years and would not go anywh... Zobacz więcej

Informacje dotyczące firmy

  1. Centrum wellness

Napisane przez firmę

Non-Surgical Aesthetic Treatments | Kent


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

391 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(391)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 5

Napisz recenzję
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Oceniono na 5 z 5

Usual excellent service

I visited as part of my ongoing treatment for leg thread veins. The Reception staff member was welcoming and helpful. I saw Lucy and Carrie who, as always were friendly efficient and professional. Their combined treatments continue to be successful and I am happy with the results. I would highly recommend Illuminate

12 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Second to none

The team at Illuminate are so knowledgeable, helpful and welcoming putting you at ease from the moment you enter the beautiful clinic. I have been a client for a number of years and would not go anywhere else. Keep doing what you do Illuminate!

12 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Brilliant experience with Lucy.

I would recommend Illuminate Skin Clinic without any hesitation. It’s in a great location with plenty of parking. I felt cared for from the moment I was greeted in reception. The clinic itself is spacious, and beautifully presented. I was seen by Lucy for a laser treatment and she couldn’t have been more knowledgeable & reassuring. She advised me of her experience, recommended a treatment option for my condition & spent time explaining both the treatment & expected outcome. She did a patch test and I returned several days later for the full treatment. Lucy’s enthusiasm for her profession shone through, I never felt rushed, and was confident I was in good hands. I was told it would take 3-4 weeks for the results to be fully evident but I am already very happy with the outcome.

13 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Dr Aneka is just the best

Dr Aneka is just the best! Thoughtful and really made me relax and enjoy the process! I went in for help with my hyperpigmentation and am really seeing the prescribed medicines helping already!

8 września 2025
Opinia niezależna
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Odpowiedź od Illuminate Skin Clinic

Ahhh this is fabulous, thank you for this feedback! Dr Aneka will be thrilled that you've had a good experience with her.
We're looking forward to seeing you again soon.

Kate
Business Manager, Illuminate Skin Clinic

Oceniono na 5 z 5

When it comes to my face, only the best will do!

When it comes to my face, I want to be in the hands of someone highly skilled — no ifs, no buts. Dr. Sophie Shotter is simply the best. She’s incredibly professional, talented, and always puts me at ease.

I always feel so welcome at Illuminate Skin Clinic, and the ladies at reception are absolutely fabulous.

Kudos as well to Nurse Ashley, who is super professional and always lovely. Highly recommend!

12 listopada 2025
Opinia niezależna
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Odpowiedź od Illuminate Skin Clinic

Liz this is such fabulous feedback, thank you so much for taking the time to review your experience with Dr Sophie and the team.... they will be over the moon!

Ashley will appreciate the Kudos :)

Thanks again and we're looking forward to seeing you soon.

Best wishes

Kate

Oceniono na 5 z 5

Exceptional Service and Care from Melissa and Ashley

From the moment I walk through the door, I am always greeted by Melissa on the front of desk with such warmth and kindness. She is incredibly welcoming and instantly puts me at ease every time I arrive. Her friendly manner and professionalism makes the whole experience start on a positive note.

Ashley, who provides my skin treatments, is equally wonderful. She is attentive, knowledgeable, and always takes the time to make sure I am comfortable and happy with every step of my treatment. Both Melissa and Ashley truly go above and beyond to make me feel valued and cared for.

I can't thank them enough for their consistent kindness and the excellent service they provide. They are a real credit to the team and make every visit such a pleasant experience.

Highly recommended!!

5 listopada 2025
Opinia niezależna
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Odpowiedź od Illuminate Skin Clinic

Thank you for this fabulous feedback, we're so incredibly pleased that you've had this experience at Illuminate! Melissa and Ashley will be thrilled to hear this, they love what they do and this feedback makes it so rewarding.
Thank you again.

Best wishes

Kate
Business Manager

Oceniono na 5 z 5

I would recommend this company.

They made you feel welcome and they were very professional.
Relaxed environment and I couldn’t be happier with the experience.

5 września 2025
Opinia niezależna
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Odpowiedź od Illuminate Skin Clinic

Thank you for such great feedback Rob! Dr Ru and the team will be really pleased that you've had a good experience with them.

We're looking forward to seeing you again.

Best wishes

Kate, Business Manager

Oceniono na 5 z 5

Emface and Emaella

Very helpful and warm reception

28 lipca 2025
Opinia niezależna
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Odpowiedź od Illuminate Skin Clinic

Thank you Penny, the team will really appreciate your feedback and I'm so pleased you've had a good experience in the clinic.

Best wishes

Kate, Business Manager

Oceniono na 5 z 5

Dr Aneka is amazing

Dr Aneka is amazing!
She’s warm, professional, and has an incredible eye for natural results.
Her precision and attention to detail during the procedure were remarkable. I felt confident I was in the hands of someone who truly cares about both the artistry and safety of aesthetic work.
The outcome is flawless — fresh, subtle, and exactly what I wanted, I couldn't be happier with the results.
I would also like to mention how helpful and friendly all the staff at the clinic are, they make you feel so welcome from the moment you arrive.
I highly recommend Illuminate Clinic.

1 sierpnia 2025
Opinia niezależna
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Odpowiedź od Illuminate Skin Clinic

Tracey this is such fabulous feedback, thank you!
Dr Aneka and the team at Illuminate will be so incredibly pleased that you've had this experience with them and you're happy with the results.
We're looking forward to seeing you soon, enjoy your summer!

Best wishes

Kate, Business Manager

Oceniono na 5 z 5

Highly recommend Ash - Light Eyes service

Excellent service from Illuminate with their "Light Eyes" treatment. A noticeable difference to the bags and colour under my eyes, before my wedding in September. Both my partner and I have been and have one more return treatment before the wedding itself.

17 lipca 2025
Opinia niezależna
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Odpowiedź od Illuminate Skin Clinic

Dan this is such great feedback! Ash and the team will be absolutely over the moon to hear it, thank you.
Congratulations on your forthcoming wedding!
We're looking forward to seeing you soon.

Best wishes

Kate
Business Manager, Illuminate Skin Clinic

Oceniono na 5 z 5

Take your skincare to the next level

Take your skincare to the next level. In the hands of experts, experience and energy. I can see how my face is firmer, brighter, even toned. Thank you Sophie and all the team. Looking forward to seeing Lucy 👏🏾🙌🏾

22 maja 2025
Opinia niezależna
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Odpowiedź od Illuminate Skin Clinic

Thank you so much for this wonderful feedback Mrs Kaur, Sophie and the team will be thrilled you can see and feel the benefits of your treatment!

We're looking forward to seeing you for your next appointment with Lucy.

Best wishes

Kate,
Business Manager, Illuminate Skin Clinic

Oceniono na 4 z 5

very professional

19 maja 2025
Opinia niezależna
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Odpowiedź od Illuminate Skin Clinic

Thank you for your feedback, Albert. Nurse Ashley and the team will be grateful and I know they'll make it their mission to gain another * from you :)

Thank you again and we look forward to seeing you in the clinic soon.

Best wishes

Kate
Business Manager, Illuminate Skin Clinic

Oceniono na 5 z 5

Totally recommend!


I cannot thank Dr. Ru enough for the incredible care and support I've received throughout my health journey. From the very beginning, her approach has been both professional and deeply compassionate. The use of Mounjaro injections has made a significant difference in both my physical and mental wellbeing, and I truly believe the success I've experienced is down to being under the care of a skilled medical professional.

With so many people now offering this service - many of whom lack proper medical training - it was absolutely vital for me to be guided by someone with the right expertise. Dr. Ru took the time to carry out a thorough face-to-face consultation, ensuring that the treatment was safe and appropriate for me. Her ongoing check-ups, guidance, and support have been second to none, and I've always felt fully informed and reassured every step of the way.

If you're considering Mounjaro or any similar treatment, I couldn't recommend this clinic more highly. The level of care, professionalism, and genuine concern for patient wellbeing you receive with Dr. Ru is exactly why I would choose her again and again.

24 lutego 2025
Opinia niezależna
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Odpowiedź od Illuminate Skin Clinic

Laura thank you for taking the time to post this feedback, Dr Ru will be so happy that you've had this experience with her and that the treatment journey is a positive one for you.

You've highlighted such important issues, and your review will give others considering treatment some crucial guidance.

We looking forward to seeing you soon.

Best wishes

Kate
Business Manager, Illuminate Skin Clinic

Oceniono na 5 z 5

Lucy is very attentive

Lucy is very attentive

24 kwietnia 2025
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Odpowiedź od Illuminate Skin Clinic

Ahhh Helen, Lucy will be so pleased to hear this, thank you! She does take a lot of pride in her work and I'm glad this comes across.

We're looking forward to seeing you again soon.

Best wishes

Kate

Oceniono na 5 z 5

Thank you!

Very happy with my recent visit to Illuminate. The team are very friendly and professional. And of course Dr Sophie always produces brilliant results, leaving me feeling rejuvenated. I don’t know how she does it!

16 kwietnia 2025
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Odpowiedź od Illuminate Skin Clinic

I don't know how she does it Louise either :) but Dr Sophie will be absolutely thrilled to hear that you've had a great experience with her and the team at Illuminate.
Thank you so much for taking the time to feedback, we're looking forward to seeing you again soon.

Best wishes

Kate

Oceniono na 5 z 5

very happy with the very prompt service…

very happy with the very prompt service my wife phoned in the morning they got me in same day to treat my Hay fever and the next day the Hayfever was gone.

17 kwietnia 2025
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Odpowiedź od Illuminate Skin Clinic

David this is fabulous news! Thank you for your feedback, the team will be over the moon!
Hope to see you soon.

Kate

Oceniono na 5 z 5

Friendly efficient service

This was my fourth visit to Illuminate as part of ongoing treatment for leg thread veins. As always, I was made to feel welcome by reception Staff. Lucy who provided my treatment this visit was lovely, professional, reassuring and efficient. I was also able to see Carrie who had provided previous treatments as a review / part of my ongoing care. I would highly recommend Illuminate Skin Clinic for the professional service they provide.

15 kwietnia 2025
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Odpowiedź od Illuminate Skin Clinic

Helen, I'm so pleased to hear that you've had a great experience with the team at Illuminate, thank you for this fabulous feedback! Lucy, Carrie and the team will be absolutely thrilled. We're looking forward to seeing you in the clinic soon.

Best wishes

Kate

Oceniono na 5 z 5

Very pleasant experience overall.

Very pleasant experience overall.
Friendly welcoming staff in calming, agreeable surroundings together with a thoroughly professional approach made the experinece very pleasant.

12 kwietnia 2025
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Odpowiedź od Illuminate Skin Clinic

This is really welcomed feedback Darren, thank you. I'm so pleased you had a good experience at Illuminate and I know Dr Aneka will be thrilled to hear it.

I hope the treatment helps with your hay fever symptoms and we look forward to seeing you again soon.

Best wishes

Kate
Business Manager

Oceniono na 5 z 5

Lovely and professional place

Friendly staff, welcoming experiencing and relaxing vibe.

9 kwietnia 2025
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Odpowiedź od Illuminate Skin Clinic

Ahh Rachel, that's fabulous to hear, thank you for your feedback! Lucy will be so pleased that you enjoyed your experience with her.

We look forward to seeing you soon.

Best wishes

Kate
Business Manager

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