Illuminate Skin Clinic Recenzje 

391
•
Wynik TrustScore: 5 na 5

4,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

When it comes to my face, I want to be in the hands of someone highly skilled — no ifs, no buts. Dr. Sophie Shotter is simply the best. She’s incredibly professional, talented, and always puts me... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I would recommend Illuminate Skin Clinic without any hesitation. It’s in a great location with plenty of parking. I felt cared for from the moment I was greeted in reception. The clinic itself is spa... Zobacz więcej

Oceniono na 5 z 5

I have been attending this clinic since 2017 and travel approx 45 mins and for very good reason. I wouldn’t go anywhere else. I have had many treatments, Botox with Dr Shotter, nurse Ashling even ski... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The team at Illuminate are so knowledgeable, helpful and welcoming putting you at ease from the moment you enter the beautiful clinic. I have been a client for a number of years and would not go anywh... Zobacz więcej

Informacje dotyczące firmy

  1. Centrum wellness

Napisane przez firmę

Non-Surgical Aesthetic Treatments | Kent


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

391 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(391)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 5

Napisz recenzję
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Oceniono na 5 z 5

Professional

Friendly, professional staff.
Explained the treatment.
Made me feel relaxed.
Form to complete would be better if it was updated if any changes from last appointment instead of having to complete a new form for every appointment

21 października 2024
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Odpowiedź od Illuminate Skin Clinic

Thank you so much for your feedback, I know that Lucy and the team will really appreciate it!

Your comment regarding the medical forms are valid and makes absolute sense, I'll look into this and see how we can simplify the process,

We look forward to seeing you again soon.

Best wishes

Kate
Business Manager

Oceniono na 5 z 5

IPL laser treatment for rosacea

Thank you for a really quick painless treatment! Very happy with results!

29 października 2024
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Odpowiedź od Illuminate Skin Clinic

Ahhh Anna, that's great news and Lucy will be over the moon that you're happy!

Thank you for the feedback and we're looking forward to seeing you soon.

Best wishes

Kate
Business Manager

Oceniono na 5 z 5

Thorough and tailored treatment

Treatment was very thoroughly discussed and tailored to meet my needs. Splendid service, thank you.

26 września 2024
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Odpowiedź od Illuminate Skin Clinic

Thank you for your positive feedback Claire, Carrie will be absolutely thrilled that you've had a good experience with her and the team.

We're looking forward to seeing you soon.

Best wishes

Kate
Business Manager, Illuminate Skin Clinic

Oceniono na 5 z 5

Great Service

Great service and follow up

14 września 2024
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Odpowiedź od Illuminate Skin Clinic

Thank you Paul, Lucy will be really grateful for your feedback and so pleased that you had a good experience with her.

We look forward to seeing you soon.

Best wishes

Kate
Business Manager, Illuminate Skin Clinic

Oceniono na 5 z 5

Excellent service

Excellent service

5 października 2024
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Odpowiedź od Illuminate Skin Clinic

Thanks so much for your feedback Emma, Dr Ru, Lucy and the team will be happy that you had a good experience with them.

We hope to see you in the clinic again soon.

Best wishes

Kate
Business Manager, Illuminate Skin Clinic

Oceniono na 5 z 5

Illuminate changed my lifestyle

The staff are very friendly and knowledgeable and I felt very welcome and well cared. The clinic has the best equipments and the place is fantastic. I started the treatments and the results are visible and encouraged me to change my lifestyle and eating/drinking habits to a better and youthful life.

12 października 2024
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Odpowiedź od Illuminate Skin Clinic

Fernando, this is fabulous news! Thank you so much for taking the time to give us your feedback, the Team will be thrilled that you're seeing positive results.

We're looking forward to seeing you soon.

Best wishes

Kate, Business Manager
Illuminate Skin Clinic

Oceniono na 5 z 5

Carrie and team are amazing

Carrie and team are amazing. I had a sofwave facial and my skin looks amazing! They made me comfortable, bought me lots of coffee and gave me a free hours massage in their massage chair afterwards as I'd travelled from Brighton.
Love these guys, the whole team are amazing and genuinely lovely.

15 października 2024
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Odpowiedź od Illuminate Skin Clinic

Oh Sharon, this is such lovely feedback thank you! Carrie and the team will be so grateful and absolutely thrilled to hear that you've had a good experience with them.

We're looking forward to seeing you again soon.

Best wishes

Kate, Business Manager
Illuminate Skin Clinic

Oceniono na 5 z 5

BRILLIANT CLINIC

Had my treatment with Carrie to soften deep lip lines the results are amazing and so natural looking
Given me much more confidence
Definitely recommend this clinic this is my first experience and was blown away with the care & cleanliness at the clinic Carrie is amazing at what she does
Jacki

3 października 2024
Opinia niezależna
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Odpowiedź od Illuminate Skin Clinic

Jacki this is such great feedback, thank you!

Carrie will be over the moon that you're happy with your results.

We're looking forward to seeing you again soon.

Best wishes

Kate,
Business Manager, Illuminate Skin Clinic

Oceniono na 5 z 5

Illuminate Skin Clinic - my honest review

I recently visited the clinic to enquire about an Allurion balloon which I subsequently had fitted on 09/08/24
I have found all the team at the clinic to be organised and totally professional.

They were very efficient at the admin including making appointments etc
In particular, my nutritionist has gone above and beyond to support me, especially during the first few days after the procedure when I was very sick.

6 lipca 2024
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Odpowiedź od Illuminate Skin Clinic

Andrea, thank you so much for taking the time to feedback your experience. Sorry to hear you were poorly after your Allurion procedure, the first few days are sometimes like that but I really hope you're feeling the benefits now!

Dr Ru, Abir and the Team will be over the moon to hear this feedback and they'll continue to support you through your Allurion journey.

We hope to see you soon.

Best wishes

Kate, Business Manager

Oceniono na 5 z 5

Perfect service

Perfect service, my request was handled efficiently. Impressed

28 sierpnia 2024
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Odpowiedź od Illuminate Skin Clinic

I'm so pleased you had a good experience with the team, Marie-Claude.

Dr Ru will be thrilled with your feedback, thank you!

We hope to see you again soon.

Best wishes

Kate, Business Manager

Oceniono na 5 z 5

Excellent

Carrie was extremely kind and understanding. Excellent.

29 sierpnia 2024
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Odpowiedź od Illuminate Skin Clinic

Louise, thank you for this feedback, Carrie will be so grateful that you had a good experience with her!

We're looking forward to seeing you soon.

Best wishes

Kate, Business Manager

Oceniono na 5 z 5

Super Service

I couldn't recommend Ashley and Lucy more highly! Both have taken the time to fully understand my concerns and goals and gave helpful, personalised recommendations, explaining everything in an easy-to-understand way and answered all of my questions patiently. I would not hesitate to recommend the clinic to family and friends.
I look forward to my next appointment.
Thank you for your expertise and kindness.

12 sierpnia 2024
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Odpowiedź od Illuminate Skin Clinic

Thank you so much for this feedback Nicola, Ashley, Lucy and the team will be thrilled that you've been happy with your experience so far!

We're looking forward to seeing you next time.

Best wishes

Kate
Business Manager, Illuminate Skin Clinic

Oceniono na 5 z 5

I have my hayfaver jab every year at…

I have my hayfaver jab every year at this clinic and I am always extremely satisfied..

20 czerwca 2024
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Odpowiedź od Illuminate Skin Clinic

Curlyne, thank you for your feedback, Carrie and the team will be over the moon that you're happy with your treatment!

We're looking forward to seeing you soon.

Best wishes

Kate
Business Manager, Illuminate Skin Clinic

Oceniono na 5 z 5

A wonderful experience .....

I had the most wonderful experience today at Illuminate.

Nurse Verity spent time talking through the treatment, reviewing before/after photos from my first treatment and adjusting the treatment to suit.

She was incredibly knowledgeable, gentle and caring.

I thoroughly recommend her as a practitioner.

30 lipca 2024
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Odpowiedź od Illuminate Skin Clinic

Ahh Annabelle, this is such lovely feedback, thank you! Verity will be so pleased that you had a good experience with her.

We're looking forward to welcoming you back soon.

Best wishes

Kate
Business Manager

Oceniono na 5 z 5

Excellent and professional

Excellent and professional

5 czerwca 2024
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Odpowiedź od Illuminate Skin Clinic

Svetlana, thank you! Your feedback is appreciated, Dr Sophie will be thrilled.

Best wishes

Kate
Business Manager, Illuminate Skin Clinic

Oceniono na 5 z 5

Wonderful experience

I had Viva nanofractional radio frequency resurfacing and I’ve seen fabulous results. My treatment was with Lucy Kelly who explained everything clearly and made me feel 100% at ease. I also had a trial of Legacy skin tightening on my lower face which felt lovely and a trial of radiance face serum which was amazing. It’s a really professional clinic - thoroughly recommend!

12 lipca 2024
Opinia niezależna
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Odpowiedź od Illuminate Skin Clinic

Victoria this is such great feedback, thank you! Lucy and the team will be thrilled to hear this and knowing that you're happy with your experience.

Thanks again and we're looking forward to seeing you soon.

Best wishes

Kate, Business Manager
Illuminate Skin Clinic

Oceniono na 5 z 5
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Odpowiedź od Illuminate Skin Clinic

Ahhh so glad Ashley makes it easy for you Michael, she'll be really pleased to hear it!

Hope the treatments helps with your symptoms and we're looking forward to welcoming you back soon.

Best wishes

Kate
Business Manager, Illuminate Skin Clinic

Oceniono na 5 z 5

Absolutely fantastic place super clean…

Absolutely fantastic place super clean lovely ladies in the clinic very polite and the lady who did my treatment superb fully recommend this clinic

5 czerwca 2024
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Odpowiedź od Illuminate Skin Clinic

William thank you so much for this feedback, Ashley and the team will be over the moon that you had this experience with them.

I hope the treatment helps with your symptoms and we look forward to seeing you again soon.

Best wishes

Kate, Business Manager
Illuminate Skin Clinic

Oceniono na 5 z 5

Friendly & knowledgeable/professional…

Friendly & knowledgeable/professional staff.
I was here for my hayfever jab again. You are asked about your general health & are weighed. So many of my friends dont use a professional service and are given this out the back of a van

4 czerwca 2024
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Odpowiedź od Illuminate Skin Clinic

Stephen this is such great feedback, thank you! Ashley and the team will be so pleased that you've had this experience with them. I hope your symptoms improve and we look forward to seeing you again soon.

Best wishes

Kate, Business Manager
Illuminate Skin Clinic

Oceniono na 5 z 5

All good no negatives.

All good no negatives.
Welcomed as always

14 maja 2024
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Odpowiedź od Illuminate Skin Clinic

Thank you for sharing this Carol, Carrie and the team will really appreciate the feedback and will be thrilled that you've had such a good experience.

We're looking forward to seeing you again soon.

Best wishes

Kate, Business Manager

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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