Illuminate Skin Clinic Recenzje 

391
•
Wynik TrustScore: 5 na 5

4,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

When it comes to my face, I want to be in the hands of someone highly skilled — no ifs, no buts. Dr. Sophie Shotter is simply the best. She’s incredibly professional, talented, and always puts me... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I would recommend Illuminate Skin Clinic without any hesitation. It’s in a great location with plenty of parking. I felt cared for from the moment I was greeted in reception. The clinic itself is spa... Zobacz więcej

Oceniono na 5 z 5

I have been attending this clinic since 2017 and travel approx 45 mins and for very good reason. I wouldn’t go anywhere else. I have had many treatments, Botox with Dr Shotter, nurse Ashling even ski... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The team at Illuminate are so knowledgeable, helpful and welcoming putting you at ease from the moment you enter the beautiful clinic. I have been a client for a number of years and would not go anywh... Zobacz więcej

Informacje dotyczące firmy

  1. Centrum wellness

Napisane przez firmę

Non-Surgical Aesthetic Treatments | Kent


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

391 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(391)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 5

Napisz recenzję
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Oceniono na 5 z 5

Excellent service

20 maja 2022
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Odpowiedź od Illuminate Skin Clinic

Hi Liz, Dr Toni will be really pleased that you've been happy with your experience at Illuminate and thank you so much for taking the time to feedback!

All the best and we're looking forward to seeing you at your next appointment.

Best wishes

Kate

Oceniono na 4 z 5

Excellent service

Carrie has provided excellent care and gave me a lot of information on the treatment I wanted. The receptionist are very friendly but did forget to sort out payment for the tights I needed for the treatment, which was sorted out quickly.

20 maja 2022
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Odpowiedź od Illuminate Skin Clinic

Hi Jeanette, this is really helpful feedback thank you! Carrie will be thrilled that you have been happy with her care. I'm so sorry for the payment issue, I'll check that there's not a training need there :)

We're looking forward to seeing you soon.

Best wishes,

Kate
Business Manager, Illuminate Skin Clinic

Oceniono na 5 z 5

Dr Sophie really knows her stuff

Dr Sophie really knows her stuff ! So knowledgeable I knew I was in safe hands . Tear trough, temples and cheeks and a little bit of Botox . Completely refreshed and thrilled with the results .
Love your Instagram content Dr Sophie , super fun , real and interesting . Can I spend the week with you !

20 maja 2022
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Odpowiedź od Illuminate Skin Clinic

Hi Sarah,
This is fabulous to hear, thank you so much for your feedback. Dr Sophie will be over the moon that you're happy with your results! That's also really useful feedback about her Instagram content - she loves doing it and I think that's what makes it attractive :)

We're looking forward to seeing you again soon.

Best wishes

Kate
Business Manager, Illuminate Skin Clinic

Oceniono na 5 z 5

Amazing experience

Visited the clinic for gummy smile correction, and haven’t stopped smiling since. My treatment was exactly what I wanted, the staff were so friendly and the clinic is great. Would definitely recommend to anyone looking for treatment.

13 maja 2022
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Odpowiedź od Illuminate Skin Clinic

Shelly thank you so much for your feedback and Dr Burke and the Team will be over the moon you're happy with your treatment and experience in the clinic! We're looking forward to seeing you again soon.

Best wishes
Kate

Oceniono na 5 z 5

Excellent staff from reception to…

Excellent staff from reception to clinical care and treatment Carrie was amazing and explained everything to me in detail. This was my first experience and a very pleasant one and very happy with everything I had done looking forward to my follow-up appointment.
Joanne Eves

20 kwietnia 2022
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Odpowiedź od Illuminate Skin Clinic

Thank you for your review Joanne, it's really good to hear that your first experience with Illuminate was positive. Carrie will be looking forward to seeing you for your follow up!

Best

Kate

Oceniono na 5 z 5

I'm very satisfied with the clinic and…

I'm very satisfied with the clinic and treatment.

19 kwietnia 2022
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Odpowiedź od Illuminate Skin Clinic

Thank you so much for your feedback Salima which I will pass onto the team, it's good to hear and I'm glad you are happy with your experience at Illuminate.

Best wishes
Kate

Oceniono na 5 z 5

An amazing experience from start to…

An amazing experience from start to finish, extremely professional staff from front of house to Doctors. High communication levels from booking appointments to all the way through the procedure and ongoing after.
I would highly recommend, I wouldn't go anywhere else.

16 kwietnia 2022
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Odpowiedź od Illuminate Skin Clinic

Hi Richard, this is really helpful feedback, thank you! Really pleased you were happy with your experience at Illuminate and we look forward to seeing you soon.

Best

Kate

Oceniono na 5 z 5

I found the staff were very friendly…

I found the staff were very friendly and put you at ease when you arrived .The work they do is excellent and would recommend them sincerely.

15 kwietnia 2022
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Odpowiedź od Illuminate Skin Clinic

Thank you so much for your feedback Jo, it's really good to hear and the team will love to hear that you felt at ease. We really look forward to seeing you again soon.

Best wishes

Kate

Oceniono na 5 z 5

1st Time to a Skin Clinic - Pleased I went to Illuminate

So pleased I went with husband to have a skin mole removed, that is how I discovered Illuminate Skin Clinic. What a find!!!
I had a skin analysis with Carrie, who is lovely, so easy to talk too.
I have had Profhilo on my neck, so pleased with results.
I have made further appointments and my daughter is also attending clinic.
I must also say the Lovely Girls at reception are so lovely and easy to talk to.
Thank Illuminate 🙏

13 kwietnia 2022
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Odpowiedź od Illuminate Skin Clinic

Michele this is such great feedback, thank you so much! Carrie will be so pleased that you were happy with your experience. We look forward to seeing you and your daughter in the clinic again soon.

Best wishes

Kate

Oceniono na 5 z 5

I was very happy with the treatment I…

I was very happy with the treatment I received , very professional but friendly .
Staff are very welcoming and I shall be returning

12 kwietnia 2022
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Odpowiedź od Illuminate Skin Clinic

Thank you for your feedback Chrissy, Debbie will be really pleased to hear this! We look forward to seeing you for your next appointment.

Best wishes

Kate

Oceniono na 5 z 5

Plumped lips by Nurse Ashling

Had my lips topped up today by Nurse Ashling. Its the second time she's done them and on both occasions she has been extremely professional and knowledgeable. My lips looks exactly how I want them to look, very natural and plumped up restoring a more youthful look for my 52 years. Would thoroughly recommend.

6 kwietnia 2022
Oceniono na 5 z 5

Excellent service

Excellent service. Lots of reminders about appts, friendly professional staff

1 kwietnia 2022
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Odpowiedź od Illuminate Skin Clinic

Thank you so much for your feedback Sarah, it's good to hear you are happy with your Illuminate experience (and that the reminders are useful!) We look forward to seeing you in the near future.
Best wishes

Kate

Oceniono na 5 z 5

I treated myself to a HydraFacial and…

I treated myself to a HydraFacial and from someone who has sensitive skin and also not had a facial before i was a little nervous. After receiving a very warm welcoming from the ladies on reception when i arrived and then met with the wonder therapist Beth, who explained each step when having my treatment and made me feel very at ease. The outcome of my skin is the best it has ever felt and looked. So happy with the results and it was so relaxing. I was also offered a new treatment using CryoGlobes which was again was very relaxing and extremely refreshing, it was very cooling on my skin and left me with wonderful glow and the pores on my face becoming less visible. I will most definitely be back for more treatments.

31 marca 2022
Opinia niezależna
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Odpowiedź od Illuminate Skin Clinic

Holly I'm so pleased you (and your skin) enjoyed your HydraFacial and CryoGlobe treatment! It should give your skin a real boost! Thank you again and Beth will look forward to seeing you again soon.

Best wishes

Kate

Oceniono na 5 z 5

Great result from my treatment

Great result from my treatment, much better than expected.

30 marca 2022
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Odpowiedź od Illuminate Skin Clinic

Thanks so much for your feedback Karen, Carrie will be pleased to hear that you're happy with the outcome of your treatment and she's looking forward to seeing you for your review in April!

Best wishes

Kate

Oceniono na 5 z 5

Removal of skin tags

Many thanks to Carrie for the quick and easy removal of multiple skin tags with her plasma pen, and her gentle , kind , professional manner.

30 marca 2022
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Odpowiedź od Illuminate Skin Clinic

Great feedback Lindsay, thank you so much! We're looking forward to seeing you again soon.

Kate

Oceniono na 5 z 5

Delighted by Viscoderm Hydrobooster treatment

Ashling delivered my Viscoderm Hydrobooster treatment meticulously and the effect above my upper lip was immediate - I could do a Charlotte Tilbury lipstick ad now! - and I can see a start in improvement in my wider perioral area after a week too.

29 marca 2022
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Odpowiedź od Illuminate Skin Clinic

I love this feedback Karen, thank you! Ashling is our lip queen :) She'll be over the moon that you are happy with the outcome of your treatment and we look forward to seeing you in the clinic soon.

Best

Kate

Oceniono na 5 z 5

Amazing clinic

Would never visit anywhere else. Absolutely love the politeness of the staff. Especially Ashling!

29 marca 2022
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Odpowiedź od Illuminate Skin Clinic

Ah this is lovely to hear Emily, thank you so much for your feedback - Ashling will be pleased. We look forward to seeing you soon.

Kate

Oceniono na 4 z 5

The clinic and staff are lovely but the…

The clinic and staff are lovely but the equipment was faulty during my visit the staff were apologetic but the experience with the faulty equipment made me feel a bit anxious

29 marca 2022
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Odpowiedź od Illuminate Skin Clinic

Jane, I'm so sorry that you had this experience, it is not acceptable practice and I have asked the team to invite you back into the clinic for a complimentary, interim facial (by way of thank you for bearing with us) before you see Dr Burke for your review in May. In the meantime I will investigate the issue as I think there were Gremlins in the device that day as there were no visible technical faults. There should be no adverse affect on the outcome of your procedure but I'm hoping your confidence will be restored.
I look forward to seeing you in the clinic in the very near future.

Best wishes

Kate

Oceniono na 5 z 5

I am absolutely delighted by the…

I am absolutely delighted by the treatment and outcome I got at illuminate would absolutely recommend for any skincare needs.

29 marca 2022
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Odpowiedź od Illuminate Skin Clinic

This is great news Louise, thank you for your feedback! We look forward to seeing you soon for your review and next treatment.
Best wishes
Kate

Oceniono na 5 z 5

Excellent skin analysis and products to improve your skin

I had a skin analysis appointment with Debbie at the kings hill clinic and I was impressed with the analysis as well as the UV light session which was included in the appointment. The resulting product prescription has transformed my sensitive and dehydrated skin in 4 weeks. My skin tone has visibly improved with much less redness and my skin feels more hydrated

28 marca 2022
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Odpowiedź od Illuminate Skin Clinic

Debbie will be so pleased that you are happy with your product prescription Helen! Please do come back into the clinic for a review in 4 weeks so we can check progress again :)

Best wishes
Kate

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