IGrow Wealth Investments  Recenzje 

415
•
Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Naledi was amazing, helped fast track my move in process in just a matter of hours and I’m forever grateful for that! Even after moving in she made sure minor inconveniences were sorted immediately.

Oceniono na 5 z 5

Natasha Janssen was absolutely amazing throughout my apartment search! She was so helpful, patient and supportive, and made what could have been a stressful process feel so easy. I’m so grateful for h... Zobacz więcej

Oceniono na 4 z 5

Service consultant: Natasha Janssen Was really great to work with Natasha, she was extremely helpful from day one. Was always available when called on and had any questions - feedback was swift and... Zobacz więcej

Oceniono na 5 z 5

Natasha Janssen is an excellent Agent We have had Natasha Janssen as our rental agent for the past 5 years. She has been very helpful whenever we needed help with anything. She is very proactive an... Zobacz więcej

Informacje dotyczące firmy

  1. Inwestycja nieruchomościowa
  2. również w kategorii:
  3. Agencja nieruchomości

Napisane przez firmę

With years of industry experience and a team of qualified investment property specialists we know what we’re doing. We assist investors build high-performing property portfolios and to master every stage of their successful property portfolio. This includes helping investors identify, acquire and manage top-performing residential properties.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

415 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 70% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(415)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 192

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Oceniono na 5 z 5

Edna the lady who was assisting me with…

Edna-Marie Sison the lady who was assisting me with my application for my property was so helpful, she is very dedicated in her work. Her communication skills are the best thank you for everything. She is also reliable in everything thing she does and very patient.

30 kwietnia 2026
Opinia niezależna
Oceniono na 4 z 5

I was searching for specific rental…

I was searching for specific rental property, knowing the property is in a prime location and the demand is high. I immediately contacted IGrow and Mel came to my rescue. Fast efficient service! All about servicing the client! If it was not for her, we would not have secured the place we wanted. Thank you Mel.

20 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Reena Reddy has done exceptional work…

Reena Reddy has done exceptional work for us in obtaining bonds for many of our clients. Her professional approach goes a long way in securing finance for clients who trust her to deliver. She is the best bond originator we have used over the past many years and can surely without question, recommend her.

4 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Rose Perotti

Rose Perotti, what a wonderful professional, very attentive and caring. She is a wonderful woman and takes her job very seriously but she also manages to do it in a very positive and kind way.

2 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Jackie Killian by far out ranks…

Jackie Killian by far out ranks everyone when.it come to Bond Originators. She is without a doubt THE BEST!!!! Jackie's wealth of knowledge, expertise and her phenominal service is what sets her apart from everyone else. She is fast and efficient, she doesnt hesitate to go the extra mile for her clients. She takes the time to explain and answer any questions a client might have and this is where her wealth of knowledge and experience is highlighted. We have and continue to receive phenomenal service from Jackie.

IGrow Management please hold onto and look after this Gem, Staff like Jackie and her passion for what she does is indeed very rare these days. Jackie is an absolute asset to IGrow.

2 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Bond originator Jackie Killian

Bond originator Jackie Killian is one of the best. She always goes the extras mile not only for her agents but as well for her clients. I will recommend her 💯. She is the best of the best.
Thank you Jackie for always being there for us.
Warm wishes
Rita

14 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

Unethical!!! Uproffessional!!! Incompetent!!! Moved out Just to Escape iGrow investments!!!

I moved out after 5 years in the same apartment and intentionally cut ties to avoid any further dealings with iGrow Rentals — yet my account has been mishandled long after I vacated.

After taking over from IHSP Property Management, iGrow failed to manage the transition of my account properly and has since produced contradictory and inconsistent records.

I paid rent consistently and on time for 5 years. Despite this, during the ownership transition, my payment was not correctly allocated and I was incorrectly listed as a non-payer on Tenant Profile Network (TPN). I disputed this listing, and TPN removed it due to lack of evidence.

Instead of correcting the issue, iGrow has now re-listed the same account with a new alleged balance, despite clear documentation showing otherwise:

IHSP’s final statement reflects a R14,334.94 credit transferred to iGrow
iGrow continues to reflect the account as unpaid
No move-out inspection was conducted at all
Multiple follow-up emails requesting inspection feedback were ignored without response.

I vacated on 31 January, yet iGrow only realised I had left on 10 February, after which they began scrambling to reconcile their own records

This is not a minor administrative issue — it reflects ongoing failures in basic account management, competency skills, communication, and record accuracy.

The gross negligence and handling of this matter by Bianca Bester and Machaela Stanley has involved repeated inconsistencies, unresolved discrepancies, and a complete lack of clarity on a supposedly closed account.

Anyone considering renting or purchasing through iGrow should carefully review public complaints and recurring patterns with the people mentioned above before proceeding.

Existing tenants should monitor their statements and TPN records constantly. This reflects a clear attempt at a cover-up to avoid accountability for repeated administrative failures.

31 stycznia 2026
Opinia niezależna
Logo IGrow Wealth Investments

Odpowiedź od IGrow Wealth Investments

Dear Kgothatso,

Thank you for your feedback.

We acknowledge your concerns and can confirm that the relevant information relating to your account, including communication records and inspection arrangements, has been reviewed by our team.

We understand that matters relating to account reconciliations and property handovers can be frustrating, and we remain committed to addressing queries through the appropriate channels.

If you would like to discuss your specific case further or require any additional clarification, you are welcome to contact our office directly so that we can assist you accordingly.

Oceniono na 5 z 5

Bond Originator

Bond Originator, Jackie is passionate, and give dedicated services not only to our Agency, but also to the Client's.
Offering great advise, and keeping us updated on market trends and economic movement.
Customer service par excellence quickly turn around response when calling or to leave messages, she is very experienced in the Banking field and oh yes has great patience.
Thank you.
Danny

30 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

Very bad service and advice!

Very bad service and advice!
If they say shortfall is R800pm dont believe them!!!!
Shocking!

16 kwietnia 2026
Opinia niezależna
Logo IGrow Wealth Investments

Odpowiedź od IGrow Wealth Investments

Dear Deon,

Thank you for your feedback.

We’re sorry to hear about your experience. This matter has been escalated to our management team, who have attempted to contact you but have not been able to reach you.

Please could you kindly contact us on 021 979 2501 or email us at info@igrow.co.za so that we can assist you further and provide clarity on your concerns.

We would really appreciate the opportunity to resolve this matter with you.

Oceniono na 1 z 5

All the comments are true!!

All the comments are true!!

Booked a day to view a property, to only get there and I cant get a hold of anyone. No one calls you even to advise that the property has been taken.

They are disorganized.

2 kwietnia 2026
Opinia niezależna
Logo IGrow Wealth Investments

Odpowiedź od IGrow Wealth Investments

Dear Eliana,

Thank you for taking the time to share your feedback. We’re sorry that your property viewing did not go as smoothly as expected, as we always aim to make visits as seamless as possible.

Our records show that the booking email included instructions to report to security, who would then direct you to our representative. We also tried to reach you by phone, but unfortunately we were unable to get through.

We appreciate your feedback, as it helps us improve communication and coordination. We’d be happy to arrange another viewing and ensure everything runs smoothly. Please feel free to contact us directly at 010 410 0106

Oceniono na 1 z 5

Very very bad service.

Very very bad service.I fully agree with all the reviews. This company is horrible. I have been renting different places and never experienced delays in deposit refund. But with Igrow you will wait for months before you get your refund. They will make sure they charge you exorbitant fees after you vacate their premises and your deposit can be reduced to zero. You will write emails and get no replies. They not answering the calls. Very very bad service. Rent at your own RISK. Don’t say we didn’t tell you!

19 marca 2026
Opinia niezależna
Logo IGrow Wealth Investments

Odpowiedź od IGrow Wealth Investments

Good day,

Thank you for your feedback. We’re sorry to hear about your experience and take concerns like this seriously.

Our records indicate that your deposit refund was processed and completed, and all required documentation was signed. We also attended to your additional request regarding the prepaid meter balance.

We aim to handle all refunds and queries as efficiently and transparently as possible. Should you have any outstanding concerns, please feel free to contact us directly so we can assist you further.

Oceniono na 1 z 5

Very poor communication and utterly…

Very poor communication and utterly shocking management practices.
Upon reading rental agreement and rules of estate we noticed no washing lines were allowed within your garden as it's listed as common grounds. We noticed that people had concerns regarding this and getting fines on Google reviews and thus addressed this concern prior to moving in and were explicitly informed there are washing lines to use of which there isn't and we have subsequently been warned with fines for use of washing lines.
Upon moving in we advised of a leaking tap which took 3 weeks to rectify incurring costs to us.
We received a warning pertaining to washing line which we ensured was not placed outdoors but received a fine for planter boxes instead. This is in the rules we are aware but as with the animal clause stating we not allowed cats if we have a dog which the rental agency assured is perfectly fine we naturally assume some rules are not so hard and fast thus not being advised directly about the planter boxes we assumed these weren't an issue but now have a fine for said boxes.
We also requested an additional parking bay which we have to pay for no issues however the bay allocated is on the opposite side of the estate and utterly out of line of site which we advised could be a security issue and nuisance if alarm goes off as we won't know to address as we simply to far away, equally we have since found that this parking bay is utilized and when speaking to the person using it apparently it has been allocated to him for over 2 years now, we advised the agency with no feedback to date over 8 days ago and today we have been warned that our vehicle will be clamped for using a visitors parking bay in the interim.
Then I have also received an email stating I must stop blaming igrow for all the issues and I should have read my lease as though my initial concerns were not addressed and being falsely led to believe one thing only to find out the opposite but you are told do not hold igrow accountable for miss information. To top it off I'm not allowed to speak to senior Management as I'm told there are channels to address this.
Do not rent or invest with this company at any cost these 5 star ratings are for initial placing which they are great at and if you read reviews pertain to internal competitions asking for positive reviews. Stay away and do homework before renting with this company

5 marca 2026
Opinia niezależna
Logo IGrow Wealth Investments

Odpowiedź od IGrow Wealth Investments

Good day Ryan,

Thank you for taking the time to share your feedback.

We’re concerned to hear about your experience. After reviewing our records, we haven’t been able to locate any account or transaction matching the details provided. We have previously requested further information from you to assist with our investigation, but we have not received a response.

We take all feedback seriously and are committed to resolving any issues where we have been involved. Should you wish to provide more details, please contact us directly at 021 979 2501.

Oceniono na 1 z 5

They aren't reliable in regards to…

They aren't reliable in regards to queries. They themselves don't seem to know what's going on.

Have an ongoing query since 4th of January 2026 regarding water statements and the kl used. They usually just send the bill through. I want to know how many kl are used and they can't seem to answer!

4 stycznia 2026
Opinia niezależna
Logo IGrow Wealth Investments

Odpowiedź od IGrow Wealth Investments

Hi,

Thank you for your feedback.

Our team has been in contact with you regarding your query, and the matter has since been clarified and resolved. We are pleased that the matter has now been resolved.

Should you have any further questions or require assistance in future, please feel free to contact us and we will be happy to assist.

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