I came into this service, really struggling to continue out my daily life without being consumed by my anxiety, but prepared to do something to change that. I had Kevin Tait as my therapist and he... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
I came into this service, really struggling to continue out my daily life without being consumed by my anxiety, but prepared to do something to change that. I had Kevin Tait as my therapist and he... Zobacz więcej
Reakcja na opinię
Absolute terrible Company !! Customer service is email only with minimal/reluctant engagement- feels like talking to AI. Only added to my issues, but hey, still looking to charge a fee when they had... Zobacz więcej
Reakcja na opinię
To my Therapist: Thank you – so much – for everything. For the steady, safe space you held for me; for helping me untangle everything that felt so overwhelming; for guiding me to see the strength and... Zobacz więcej
Reakcja na opinię
I felt understood and my feelings were validated in such a way it enabled me to stop procrastinating on tasks I found emotionally triggering. My therapist shone a light on the gaps in my thinking and... Zobacz więcej
Reakcja na opinię
We deliver high-quality, online CBT (cognitive behavioural therapy) to NHS patients in many parts of the UK experiencing common mental health problems.
The Bradfield Centre, 184 Cambridge Science Park, Milton Road, CB4 0GA, Cambridge, Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I wasn't sure what to expect but the online therapy has been very effective, simple to follow and interact with and fits in with your daily schedule if that it is necessary. Would recommend

Odpowiedź od Mindler UK (formerly ieso UK)
This service is easy to access and I was teamed up with an appropriate therapist very quickly. The online webchat format for appointments suited me very well. I have a neurological chronic health condition and my specific needs were accommodated with empathy and professionalism. My therapist was extremely knowledgeable, understanding, flexible and helpful. The course was tailored to my needs and I gained huge benefit from doing it.
I would recommend this service.

Odpowiedź od Mindler UK (formerly ieso UK)
I had a course of 6 CBT sessions with ieso (via the t). These sessions augmented other therapies I was having at the time and was very useful. It was also great to be able to keep the transcriptions of each session for further work on my own afterwards. My therapist was very kind, considerate, professional and sensitive.

Odpowiedź od Mindler UK (formerly ieso UK)
i was definitely sceptical about the idea of therapy being online but it’s been so helpful. it’s super flexible and makes the whole experience far less daunting. it’s a completely personalised experience and it’s definitely helped with my anxiety

Odpowiedź od Mindler UK (formerly ieso UK)
The people listened & helped me with my mental health & my struggles also, they was polite, kind & pleasant towards me as well, they have been a joy to speak & listen too without no problems whatsoever & I would recommend people or someone that's struggling with there mental health to go too this because these are good people & lovely as well..

Odpowiedź od Mindler UK (formerly ieso UK)
Excellent non judgemental, practical result action orientated plans, derived in careful consultation to assist in resolving your thoughts behaviours that are resulting in maladaption to successful living and thriving

Odpowiedź od Mindler UK (formerly ieso UK)
Had excellent therapy provided by Ben Chapman the best one so far in my life. He has given me the tools to deal with my problems and the professional advice for the present and future issues. I had counselling many times under both NHS and private, but it never proved so helpful. I don't know whether I was not ready to benefit from the counseling in the past or the counseling was not given in the helpful way, may be both.
Thank you IESO for the online platform, it is very easy to have online counselling while sitting comfortably at home.
Thank you NHS for supporting mental health in the community.

Odpowiedź od Mindler UK (formerly ieso UK)
Well, what can I say? I was refused treatment as when I applied a notice came up to say sorry we do not offer the service in your area!!! It's TEXT based therapy.... How can you refuse someone from certain areas?

Odpowiedź od Mindler UK (formerly ieso UK)
I made the referal myself and I have been made an appointment in a couple of weeks after.
A really lovely therapist that listened to my problems and helped me.

Odpowiedź od Mindler UK (formerly ieso UK)
I asked for my account to be deleted by them and still i can not believe what they did.They just restricted my access to my account.According to them if someone asks to delete an account they just hide it from the owner.Absurd.After this joke i received a letter, some emails from them saying how mutch they protect and ensure all the data of any patient.In top of that they showed me where i can make a compaint (from their complaint service till the court).After i got another email saying that will not delete any of my data cause of their obligation to NHS ...They will keep my account for 2 years.I did not get any treatment from them and still they will keep all the information about me.I do not know if the word to use is quite funny or absurd.I filled endless forms , just that.I did a huge mistake making an application for treatment to this organisation of amateurs and not only i can not fix it but i can not make them stop sending me emails.Pretty sure i will receive quite more.With every email i receive by them i believe i did bigger mistake by filling these forms. Huge mistake that i did not research about them first.To any person out there in need do your research first for your own good.This orgasination should not be dealing with so sensitive issues.

Odpowiedź od Mindler UK (formerly ieso UK)
This service has helped me to get rid of my anxiety, improved my depression and really enforced positive thinking. My therapist was so understanding and helpful, suggested several techniques for me to try and tackle the issues I was expriencing. Made adjustments after getting to know me a bit better. I used to be very hesitant about reaching out and getting help but this service has been very beneficial and I wish I did it sooner.
It was a bit weird just messaging at first and not knowing the therapist but you get used to it.
The timing of the sessions was also perfect, it worked well around my work schedule.
Good experience, I would recommend.

Odpowiedź od Mindler UK (formerly ieso UK)
Terrible service
Just numerous questionnaires to complete and web links. The professional had odd times for meeting (usually evenings), had to text all conversations and made me feel MUCH worse. I don't recall being told I would be prevented from speaking with my therapist.
Discharge against my wishes after just 3 sessions I think. I believe this was because the questionnaires showed I was getting worse ( which they don't like).
The same mass of questionnaires are notified to you before every appointment .
I would recommend users keep a copy of how you answer each questionnaire, so you know what to put the next time. You will be asked lots of times

Odpowiedź od Mindler UK (formerly ieso UK)
really helpful and useful service. it is good to be a quick typist and there is weekly questionnaires to complete. Personally I got alot from it and thank them very much

Odpowiedź od Mindler UK (formerly ieso UK)
I was very sceptical at first having not had this support before, but the therapist designated to me was amazing, and put me at ease straight away, as we continued through my sessions she taught me so much, and I felt very comfortable during my sessions, I would recommend IESO to anybody who like me are struggling with life, thank you very much for your caring, professional, educating, and support I have received 😊

Odpowiedź od Mindler UK (formerly ieso UK)
IESO is a great service, my therapist was extremely professional and understanding and taught me excellent techniques to use. Sessions were online, and it was easy to message my therapist in between appointments.

Odpowiedź od Mindler UK (formerly ieso UK)
My therapist at ieso has helped me hugely to combat my anxiety issues, and plan my career moving forwards to obtain a better work-life balance. I was falling into bad cycles of negativity and without her help, I think I would still be there. Now following the CBT therapy, I feel I am more able to understand what I am feeling when anxiety strikes and I have strategies to deal with it. I feel much calmer and happier, and that's after only 10 sessions. Initially I was sceptical about the typed-only format of the meetings, but actually for me they worked really well. Thank you so much for helping me, and I won't hesistate to return in the future if and when I need more help. I fully reommend this service to others.

Odpowiedź od Mindler UK (formerly ieso UK)
Jordan my therapist had a real sense of understanding and empathy towards my situation. He listened without passing judgement

Odpowiedź od Mindler UK (formerly ieso UK)
Online counselling via typing was very useful for me. The counselling sessions came at a very difficult time for me and I would not have been up to therapy via telephone or face to face at that time so the option to type online was a lifesaver for me

Odpowiedź od Mindler UK (formerly ieso UK)
Very good professionals that stick with the [patients throughout the course of treatment.

Odpowiedź od Mindler UK (formerly ieso UK)
I was told i was not eligible for treatment by the therapists 'supervisor' on the basis of my answers on the questionnaire after undergoing 2 assessment sessions. The therapist was very nice but care depends on the anonymous decision maker. I am awaiting a reply regarding this supervisors decision and if I can be reassessed by someone else for the more intense course!!

Odpowiedź od Mindler UK (formerly ieso UK)
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.