Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 2 z 5

Part of my order was excellant, loved the bedding. 1 part was missing, contacted company sent straight away, no problem. The issue is the returns process! It's horrendous, you have to fund the retur... Zobacz więcej

Oceniono na 1 z 5

Terrible service from start to finish . Paid for 1-2 day delivery finally arrived week later and dumped outside house although safe place notified . When ringing ideal textiles got£3 refund and promis... Zobacz więcej

Oceniono na 2 z 5

If you need to return an item, make sure you use tracked/signed for delivery. Unfortunately I didn't, and when I returned a cushion cover, they claimed they never received it. I emailed them with proo... Zobacz więcej

Oceniono na 5 z 5

I was a bit dubious after reading some of the reviews here. However, all was well and good. I ordered some home decor pieces, and received in a timely manner, less than a week turnaround. Packaged rea... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z pościelami
  2. Sklep z meblami do sypialni
  3. Sklep z zasłonami
  4. Dekoracje i architektura wnętrz
  5. Sklep meblowy

Informacje przekazane przez różne źródła zewnętrzne

At Ideal Textiles we have the finest designs in curtains and bedding sold at the best value for money prices. A family firm based in Glasgow for over 20 y


Dane kontaktowe

2,8

Średnia

Wynik TrustScore: 3 na 5

129 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,8

Wszystkie recenzje

(129)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 11

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Otter duvet - adorable and good quality for the price

The reviews on Trustpilot made me wary, but as the company offered Klarna as a form of payment, I went ahead and placed an order, as I have been after an otter duvet for a while. The order was dispatched the next working day and arrived 2 days later - this was through Whistle/Hermes. The item looks great, the fabric is good quality and excellent price. Overall, great experience - no complaints.

28 kwietnia 2021
Opinia niezależna
Oceniono na 5 z 5

Would use again

Duvet arrived quickly and within the estimated time frame. Fabric is amazing quality, especially for how cheap it was! Would definitely use again.

16 lutego 2021
Opinia niezależna
Oceniono na 1 z 5

Shocking customer service & lack of communication

I ordered 3 pairs of curtains on 29th January, I have since only received 1 pair (returned them the same day as was not like image on website and packaging was ripped, so should not have been resold!) I have still not received the other 2 curtains despite emailing to chase 3 times (still no response). I have just emailed again to reiterate that I wish to cancel the rest of my order and will wait for the refund on my 1st pair. I am shocked at the lack of customer service and poor communication.

15 lutego 2021
Opinia niezależna
Oceniono na 5 z 5

I found this company on facebook.

I found this company on facebook.
Havind read the reviews I ordered a set of luxury towels. They arrived very quicly and I am really pleased. I also received an email thanking me for my order from an individual which was lovely.
I then ordered bedding which I am also pleased with. Quality reflected the price. Seems like a nice company based in Scotland. Will definitely be ordering more from them. Thank you Ideal Textiles.
Barbara Holt from Liverpool

24 stycznia 2021
Opinia niezależna
Oceniono na 1 z 5

Avoid please

Avoid please. poor quality. I have order a white fitted sheet it was white in the picture. blue in the order I have explained but they didn't listen and denied that the picture is white.

24 grudnia 2020
Opinia niezależna
Oceniono na 5 z 5

Purchased a bedding set from them

Purchased a bedding set from them! It’s absolutely beautiful and came exactly as described, think some people ought to give them some praise for being a small business and have wonderful customer service when you’re nice to them- they’re lovely back!!

Recommend ⭐️⭐️⭐️⭐️⭐️

22 grudnia 2020
Opinia niezależna
Oceniono na 1 z 5

Awful

Awful ordered quilt cover money taken but never received item. No reply to numerous emails or phone calls...save your money do not buy from them

21 grudnia 2020
Opinia niezależna
Oceniono na 1 z 5

Not the colour thats advertised…

I ordered a brown and cream leopard print throw, Catherine Lansfield, it was a day late turning up and when it did it was Grey, i moaned and i was told if i didnt want it i should return it, terrible customer service and i will never give this company my money ever again

14 grudnia 2020
Opinia niezależna
Oceniono na 5 z 5

Happy customer

My mum saw idealtextiles advertised on facebook and it was a lovely bedding with a stag/reindeer on it. Looked idealtextiles up on trust pilot, very mixed reviews but we decided to go ahead and order it anyway. Best decision ever. We got a lovely email thanking us for our order and if we need any help just to email them. It came within the time they said it would and its lovely.

12 grudnia 2020
Opinia niezależna
Oceniono na 5 z 5

I have purchased some teddy bedding for…

I have purchased some teddy bedding for my granddaughter for Christmas it is lovely and soft I know she will love it ,was easy to order delivered when they said it would I will definitely use this shop again and a lovely touch was the email thanking for my custom would definitely recommend to my family and friends.

7 grudnia 2020
Opinia niezależna
Oceniono na 1 z 5

Very very poor customer service

Very very poor customer service! Ordered items and they didn't arrive and was told the delivery driver could not find our house. We gave them a contact phone number so they could have easily rang to ask for directions but they didn't.

Spoke to one of the managers and they were exceptionally rude and arrogant. We will not be using this company again! Please avoid!

10 listopada 2020
Opinia niezależna
Oceniono na 5 z 5

Excellent value for money

Was wary about using this company, as mixed reviews - but thought I’d take the gamble.
So glad I did! The towels I bought are excellent value for money, quality & colour as expected.
After my order was placed I even received a thank you email for my purchase. Felt this was a lovely touch.
Order received as advised.

3 października 2020
Opinia niezależna
Oceniono na 1 z 5

Catherine Lansford duvet set - Floral print

Ordered a Catherine Lansford duvet set. Washed as instructed but then noticed that the seams were not sewn and had holes in it. Sent photos and complained to company but did not even receive an acknowledgment in return. They obviously do not care about customer service. Unable to return product as we had disposed of the packaging, so we had to go around and repair the seams. Also, even though only washed once the duvet fabric is showings signs of bobbling. Not a very good quality product and won't use this company again.

25 września 2020
Opinia niezależna
Oceniono na 1 z 5

AVOID!!! Do not buy!!!

AVOID!!! Ordered a pair of curtains, hung them up to find they were all different lengths. Shocking!!! Emailed twice to complain and ask for a full refund due to the item being faulty, no response so I phoned the company. No sorry or offer to exchange, literally did not care! Luckily I finally got a refund. Do not waste your time or money!

14 września 2020
Opinia niezależna
Oceniono na 1 z 5

Awful

As expressed below, do not order from this website. They also took payment without providing confirmation of the order. Upon requesting a refund, I was unable to email or call, with the email being rejected and the call being ignored completely.

6 września 2020
Opinia niezależna

Czy to Twoja firma?

Zatwierdź swój profil, aby uzyskać dostęp do darmowych narzędzi biznesowych Trustpilot i lepiej poznawać swoich klientów.

Załóż darmowe konto

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej