Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 2 z 5

Part of my order was excellant, loved the bedding. 1 part was missing, contacted company sent straight away, no problem. The issue is the returns process! It's horrendous, you have to fund the retur... Zobacz więcej

Oceniono na 1 z 5

Terrible service from start to finish . Paid for 1-2 day delivery finally arrived week later and dumped outside house although safe place notified . When ringing ideal textiles got£3 refund and promis... Zobacz więcej

Oceniono na 2 z 5

If you need to return an item, make sure you use tracked/signed for delivery. Unfortunately I didn't, and when I returned a cushion cover, they claimed they never received it. I emailed them with proo... Zobacz więcej

Oceniono na 5 z 5

I was a bit dubious after reading some of the reviews here. However, all was well and good. I ordered some home decor pieces, and received in a timely manner, less than a week turnaround. Packaged rea... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z pościelami
  2. Sklep z meblami do sypialni
  3. Sklep z zasłonami
  4. Dekoracje i architektura wnętrz
  5. Sklep meblowy

Informacje przekazane przez różne źródła zewnętrzne

At Ideal Textiles we have the finest designs in curtains and bedding sold at the best value for money prices. A family firm based in Glasgow for over 20 y


Dane kontaktowe

2,8

Średnia

Wynik TrustScore: 3 na 5

129 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,8

Wszystkie recenzje

(129)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 11

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5

Don’t Buy the Ombre Printed Blue & Red Duvet set’

Bought 4 sets. Happy with 3 but the 4th, the ‘Ombre Printed Blue & Red Duvet’ material is thin and feels like plastic though it is 50% cotton. Bought for my son and he refused to have it in his bed. Frustratingly I can not return as I washed it hoping it would soften. No such luck. Do not buy.

24 marca 2023
Opinia niezależna
Oceniono na 1 z 5

Item not delivered!

Item not delivered. was expecting it on Saturday. Couriers(EVRI) said its delivered when it wasn't... they are now trying to find out what went wrong however they have not done anything for the customer apart from telling me to wait until they find out what went wrong.. this is not right. I don't even know how long this will take. Don't think IL ever use this store again!

4 marca 2023
Opinia niezależna
Oceniono na 2 z 5

Poor response.

I bought a duvet cover from this company last year. I wasn't able to use it as we were decorating. So it's been in storage. Put it on the bed this last month. It's been in the wash once and the entire seam down one side has come apart.

Because it's out of the 30 days, they won't do anything. Response was prompt but I'm now down a duvet cover that I've used once. Really poor. Poor quality product. Won't shop here again.

6 marca 2023
Opinia niezależna
Oceniono na 4 z 5

Nice cushion

Ordered a cushion. Took a week from payment to delivery which is fine. Very pleased with the cushion,it is as described on website.

23 lutego 2023
Opinia niezależna
Oceniono na 5 z 5

Great Customer Service

I ordered two throws for my sofa's, when they arrived I had a slight problem with one of the throws. Contacted Ideal Textiles and I received a reply the next day.
Ashley in customer services is a credit to the company, polite and accommodating. Nothing too much trouble. I will definitely be ordering from them again.

14 sierpnia 2022
Opinia niezależna
Oceniono na 5 z 5

Ideal textiles is the best company I…

Ideal textiles is the best company I have come across for a very long time,We ordered cushions ;and just had a minor problem with the delivery, They excepted the return without quibble, the lady on customer service was excellent and professional;and dealt with the replacement straight away personally ,insuring that the spec' i asked for was sent out . I was kept informed of the progress of my very fast replacement every step of the way. the quality of product and service is no less than excellent. Thank you so much for a Great service,and will use you again;and recommend your wonderful company.

2 lutego 2023
Opinia niezależna
Oceniono na 1 z 5

Find another company

I ordered 2 double divan base stretch velvet covers. They arrives a week later and we’re so short in depth they were unusable. I went to their site to effect return and found the cost was my responsibility. As this was their mistake I emailed and explained. They said double divans come in all depths! I said mine are just a standard depth, ordinary bases. I even went online to bed sites so I was sure of my complaint. They would not admit fault. The covers were very heavy and cost me £6 to return. In this climate that’s a lot of money, 2 days meals. They are not a good company to deal with and I would never use them again, I suggest no one else does either.

12 stycznia 2023
Opinia niezależna
Oceniono na 1 z 5

Ordered goods 10 days ago

Ordered goods 10 days ago
Never received goods despite taking money from my Bank account. Contacted Customer Services Not very helpful and when I requested my money back they were not forthcoming.Would certainly not recommend this company.

20 grudnia 2022
Opinia niezależna
Oceniono na 4 z 5

I bought made to measure roman blinds…

I bought made to measure roman blinds for my bay window from ideal textiles , there was a small delay and I did ring to check when they would be delivered lady was very helpful ,I received my blinds and well worth the wait I love them and about to order another , really good price as well , thankyou ideal textiles

25 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

Lots of choices.. sizes, colours!

Order No. IT261753
We'd recovered our banquette, with a different colourway to previous; and wanted new cushion covers to brighten it all up.
My cushions were larger than average, so I wasn't finding the size/colour combination I wanted.
However Ideal Textiles had plenty of choices, at very good prices. The colours I chose (always difficult choosing colours on line), were very zingy. The ochre velvet. is amazing. I was kind of going for more of a grass green, than what I got (moss green); but actually, I love it. The red velvet with the stags head, is a triumph. The order took a little longer than I thought it would; and I was a bit concerned with the chosen courier, at first. BUT, it all turned out fine, and I love the new look for my banquette.

30 listopada 2022
Opinia niezależna
Oceniono na 1 z 5

Poor quality and one of the cushions I…

Poor quality and one of the cushions I ordered had a burst zip. Emailed the company who responded to say they were closed at the weekend, however I emailed on a Friday. Gave the benefit of the doubt thinking I would have a response on the Monday but nothing. Will never use again.

28 listopada 2022
Opinia niezależna
Oceniono na 3 z 5

Slow service, excellent value

It took over a week for my order to arrive, which is a lot longer than the 3 working days advertised. It wasn’t even dispatched for 3 working days.

That said, the products were excellent value and I’m really pleased

A good shop to use if you’re not in a hurry for your items.

24 listopada 2022
Opinia niezależna
Oceniono na 1 z 5

I ordered duck egg blue curtains…

I ordered duck egg blue curtains they’re green. Emailed customer services no reply phoned snd was told they don’t sell green and duck egg is perceived as blue/ green,they’re definitely no blue in them.
Have been told I have to return them and I pay for returns even though on their reviews they say they send a returns label if item not correct. Customer services was no help she could have been an automated response. I shall avoid them and stick with a company who care about their customers

20 października 2022
Opinia niezależna
Oceniono na 1 z 5

Scam outfit

Scam outfit. Do not buy anything from them. Paid £41.60 for a pair of curtains. But never got them . emailed a few times before I got an answer. Saying they have no record of my order even though I got an order confirmation text. Do not buy anything from these people.

19 października 2022
Opinia niezależna

Czy to Twoja firma?

Zatwierdź swój profil, aby uzyskać dostęp do darmowych narzędzi biznesowych Trustpilot i lepiej poznawać swoich klientów.

Załóż darmowe konto

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej