Iboux Academy Recenzje 

966
Wynik TrustScore: 4 na 5

4,0

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Eu era bem travada ao estudar inglês, em virtude dos formatos de ensino que conhecia, e a Iboux mudou toda essa perspectiva. A metodologia deles é simples e objetiva, o que tornou meu desempenho expo... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

ho usufruito di un pacchetto di 13 lezioni. il rapporto qualita prezzo e` ottimo. ci sono vari insegnati con differente background ma tutti molto preparati. unico neo per cui non do 5 stelle e` l... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

E' qualche anno che utilizzo questa piattaforma ed ho trovato il mio mood. Flessibillità degli orari, disponibilità degli insegnanti ad adattarsi alle esigenze di studio personali. Assistenza pro... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Si vous souhaitez utiliser vos cours achetés il y a plusieurs mois, passez votre chemin. Pas possible de prendre contact avec les administrateurs, les enseignants ne sont plus présents. Très mauvaise... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Szkoła językowa
  2. Nauczyciel języka angielskiego
  3. Szkoła języka angielskiego
  4. Szkoła języka francuskiego
  5. Dostawca kursów językowych
  6. Prywatny nauczyciel

Napisane przez firmę

Our mission is to help each learner reach their full potential in attaining their language learning goals. We do so by providing a personal, high-quality and affordable learning experience. Since 2012, we have helped tens of thousands of students from all over the world. Our 170+ strong team of highly-qualified and experienced professionals are eager to support our students in providing an exceptional learning experience.


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

966 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,0

Wszystkie recenzje

(966)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Corso di inglese

Ho trovato per caso questa accademia delle lingue, leggendo una pubblicità sulla rivista inglese Speak Up a cui sono abbonato.
La mia esperienza è molto positiva e apprezzo soprattutto la possibilità di seguire lezioni in inglese con professori di nazionalità diverse, il che permette di familiarizzare con diversi accenti.
Trovo inoltre molto pratica e ben strutturata la piattaforma di prenotazione delle lezioni.
Accademia da consigliare per chi vuole fare esercizio con una lingua straniera.
Francesco Fontana

10 lipca 2024
Opinia niezależna
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Odpowiedź od Iboux Academy

Grazie mille per aver condiviso la tua esperienza di apprendimento con noi, Francesco!

Happy learning,

The Iboux Team

Oceniono na 5 z 5

Iboux - my ticket to learning Spanish

I have been a student of Iboux for about 7 years. I have had the same teacher for most of these years because she is so easy to work with, encouraging, patient and fun. Iboux is a great company to work with to learn a new language. The online service is easy to work with, giving me the ability to see my teacher, work on a white board and share/review my homework. Iboux's platform allows for you to learn at your own pace with reasonable prices for their various packages of classes. I highly recommend Iboux to anyone interested in learning a new language. I would give them 10 stars if possible.

25 czerwca 2024
Opinia niezależna
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Odpowiedź od Iboux Academy

¡Muchas gracias / thank you so much for your review, Diane! We are thrilled to hear about your positive experience and look forward to continuing to support you in your language learning journey.

The Iboux Team

Oceniono na 5 z 5

Good selection of teachers

I enjoy my classes with iboux and am making progress with my Spanish. They have a selection of teachers which I think is important because you need a learning coach that suits your personality. In my opinion it’s important to take responsibility for your own learning & in that context iboux plays a key part in mine,

28 czerwca 2024
Opinia niezależna
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Odpowiedź od Iboux Academy

Thank you so much for sharing your experience learning with us, David! Felicitaciones por tu progreso :)

The Iboux Team

Oceniono na 5 z 5

Best 1:1 frech classes

Really enjoying my classes here. the material is really fun and teachers are great

25 czerwca 2024
Opinia niezależna
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Odpowiedź od Iboux Academy

Merci beaucoup and thank you so much for sharing your experience, Fatma!

The Iboux Team

Oceniono na 5 z 5

My proficiency level in French was…

My proficiency level in French was below A1 when I first started. I occasionally had to switch to English because I was unable to form simple sentences, I had trouble expressing myself, and I even had trouble understanding my teachers. Thankfully, Iboux's curriculum design guided me throughout my progress, the learning objectives were precise, and the activities we did in class were engaging and varied. My teachers are also very patient and committed to helping me learn. Although I still do not speak French fluently, I am pleased with my progress and feel that I have made significant progress. I can now write brief essays, express my opinions on various subjects, converse with my teachers without having to switch to English, and I have improved my listening comprehension.

19 czerwca 2023
Opinia niezależna
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Odpowiedź od Iboux Academy

Thank you so much for sharing your experience learning with us, Betchie! And congratulations on your progress :)

Merci encore !

The Iboux Team

Oceniono na 5 z 5

Something I look forward to!

The regular sessions have been so helpful in advancing in French. I'm just doing 30 minute classes, but my teacher uses the time so well. We have a great blend of conversation and explicit instruction. It's one of the things I most look forward to these days!

30 maja 2024
Opinia niezależna
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Odpowiedź od Iboux Academy

Merci beaucoup and thank you so much for sharing your positive experience, Anna!

Happy learning,

The Iboux Team

Oceniono na 3 z 5

Terrible booking system

Terrible booking system. You pay for your classes and then you can’t book the classes. This reoccurring issue has not been dealt with for 3 years.

23 maja 2024
Opinia niezależna
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Odpowiedź od Iboux Academy

Hello Mandeep,

We appreciate your feedback and sincerely apologize for any inconvenience you may have experienced with our booking system. We understand how frustrating this situation must be for you.

We strive to ensure a smooth and efficient booking process for all our customers. Our records show that you recently reached out to us, and we regret that this issue has affected your experience.

We will contact you directly to assist with your booking and ensure you can schedule your classes without any problems.

Thank you,

The Iboux Team

Oceniono na 1 z 5

Acabo de contratar el pack y no puedo…

Acabo de contratar el pack y no puedo reservar ninguna clase, de los 5 los profesores asignados 4 no tienen ninguna disponibilidad y el quinto a unas horas que no son las que yo informé que me encajaban,
Les he escrito más de 5 mails y no responden, y por supuesto no me devuelven el dinero pagado hace 3 semanas. Una vergüenza!

22 maja 2024
Opinia niezależna
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Odpowiedź od Iboux Academy

Hola, Eduardo:

Muchas gracias por contactarnos. Lamentamos lo ocurrido; acabamos de verificar tu caso con nuestro equipo y, por lo visto, no habíamos recibido tus mensajes en la casilla correcta de nuestro sistema de Soporte a causa de un error técnico. Nuevamente, lamentamos muchísimo lo ocurrido y te pedimos disculpas.

Uno de nuestros agentes de Soporte se ha puesto ya en contacto contigo y ha actualizado tu "pool" de profesores para que puedas programar tus clases lo antes posible. Por favor, haznos saber si tienes cualquier otro inconveniente.

Nuestras disculpas nuevamente,

The Iboux Team

Oceniono na 1 z 5

Teacher did not appear to the trial class…

Signed up for a trial class and the teacher never appeared, even if she texted me she is there. I waited 30min sending her emails and no response.

21 maja 2024
Opinia niezależna
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Odpowiedź od Iboux Academy

Hello Zaneta,

Thank you for bringing this to our attention. We sincerely apologize for any inconvenience you experienced. According to our records, the instructor was present for your class, so this appears to be a misunderstanding.

We would like to make it right by offering you a new trial session at your earliest convenience. Our team will reach out to you shortly to arrange this.

Once again, we apologize for any inconvenience and appreciate your understanding.

The Iboux Team

Oceniono na 5 z 5

Fácil uso

Fácil uso, profesores comprometidos.

10 maja 2024
Opinia niezależna
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Odpowiedź od Iboux Academy

¡Muchísimas gracias por compartir tu experiencia, Lourdes!

The Iboux Team

Oceniono na 2 z 5

Can't reach the company.

Please Iboux provide an email in your response where I could get this magic 24 hr reply.
I was a fan, and do the think the platform can work but what has happened to the support ??? I have three emails sent over a week ago with a query and no reply back. No phone number to contact at all. I see someone else said the same.

9 maja 2024
Opinia niezależna
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Odpowiedź od Iboux Academy

Hello JW,

We apologize for the inconvenience of not receiving a response from us. Please be assured that we maintain a verified 24-hour response time. Please check your Spam folder, as sometimes emails can be mistakenly filtered there.

Additionally, we will reach out to you via TrustPilot to gather more details and investigate your case thoroughly.

Thank you for bringing this to our attention, and we look forward to resolving it promptly.

Kind regards,

The Iboux Team

Oceniono na 5 z 5

Un'esperienza davvero positiva

Io non sono per niente brava, ma le insegnanti hanno tantissima pazienza e ogni volta finisco le lezioni soddisfatta e mi viene voglia di proseguire nel percorso perchè vedo i miei miglioramenti.

6 maja 2024
Opinia niezależna
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Odpowiedź od Iboux Academy

Grazie mille per condividere la tua esperienza positiva, Katya!

The Iboux Team

Oceniono na 5 z 5

Great teachers

Great teachers , very good prices , what more could you ask for in a language program.

20 kwietnia 2024
Opinia niezależna
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Odpowiedź od Iboux Academy

Thank you for your review, Tom!

The Iboux Team

Oceniono na 5 z 5

C1/2 level French speaker, and very happy with Iboux

I'm a French to English translator and speak French fluently, but as I live in Australia I get very little chance to practise and maintain my level of French. Since starting with Iboux a couple of months ago, I've been able to have a few hours conversation every week, which is great. I like having a large pool of teachers, with availability at various times. Due to Australia's timezone being so far away from the rest of the world, it can present problems aligning with teachers, but Iboux enlarged my teacher pool which helped a great deal. All teachers are highly qualified native speakers, and help me in my goal to maintain my oral expression at a good level. The pricing is also very reasonable compared with other similar programs. I can strongly recommend Iboux Academie

30 kwietnia 2024
Opinia niezależna
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Odpowiedź od Iboux Academy

Merci beaucoup and thank you so much for sharing your experience learning with us, Carolyne!

Happy learning,

The Iboux Team

Oceniono na 5 z 5

A great way to learn French

I am learning conversational French so I can converse with several French speaking friends. One of them recommended iboux as a good way to practice my listening and speaking skills. I tried iboux and have found it to be a great way to learn. My instructor understand my goals very well and has tailored my classes to meet them. I am seeing good improvement. I highly recommend iboux.

29 kwietnia 2024
Opinia niezależna
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Odpowiedź od Iboux Academy

Merci beaucoup, Ken ! We are thrilled to hear about your positive experience learning French with us.

The Iboux Team

Oceniono na 1 z 5

They have a totally improvised and…

They have a totally improvised and disorganized staff, I do not recommend it at all.

1 grudnia 2023
Opinia niezależna
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Odpowiedź od Iboux Academy

We are sorry to see your review. Despite our efforts to reach out via TrustPilot's messaging system for more details that would enable us to assist you, we have not received any response from you. To ensure a genuine concern is addressed promptly, please contact us directly at support@iboux.com with your information. Thank you for your attention, and we look forward to resolving any genuine issues you might have.

The Iboux Team

Oceniono na 1 z 5

Poor response time and complicated process for simple request

I havent started studying with them however the response time is very bad and there is no way to reach them over the phone.
I am asking for a simple invoice for an amount i paid 9 days ago and they are not able to provide it, not sure what is so complicated about this and why they accepted the payment in the first place, invoice should be automatically provided.

31 marca 2024
Opinia niezależna
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Odpowiedź od Iboux Academy

Hello Flo,

We are sorry to learn about your experience. Our latest data shows that our average response time is under 24 hours, and our average ticket resolution time—that is, the time taken to solve an issue from the moment a student initially contacts us—is under 48 hours. We are continuously working to reduce these times further to ensure our students have the smoothest possible experience when contacting our Support team. Thus, we were both surprised and concerned to hear about the situation you described.

At this point, with the details provided, we are unable to identify you as a customer. Consequently, we have reached out to you through TrustPilot so we can understand your issue more fully and have our Support team address it immediately.

Thank you again,

The Iboux Team

Oceniono na 5 z 5

E' qualche anno che utilizzo Iboux Academy

E' qualche anno che utilizzo questa piattaforma ed ho trovato il mio mood.
Flessibillità degli orari, disponibilità degli insegnanti ad adattarsi alle esigenze di studio personali.
Assistenza pronta ed efficace.
Preparazione degli insegnanti ottimo.
Di sicuro l'efficacia dipende sempre dalla propria continuità e costanza.
Buon studio a tutti.

30 marca 2024
Opinia niezależna
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Odpowiedź od Iboux Academy

Grazie mille per condividere la tua esperienza positiva, Davide!

Happy learning,

The Iboux Team

Oceniono na 5 z 5

He encontrado en Iboux un profesora…

He encontrado en Iboux una profesora fantástica que da clases los domingos a primera hora…La atención al alumno cuando hay algún problema técnico es muy buena.

23 lutego 2024
Opinia niezależna
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Odpowiedź od Iboux Academy

¡Muchísimas gracias por compartir tu experiencia aprendiendo con nosotros, Xavier!

The Iboux Team

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