Hyundai Motor America Recenzje 

I find that they have committed a fraud. Hyundai finance is allegedly different than Rockland Hyundai. Therefore they refuse to honor the agreement made when I leased a brand new car in March 2026. Rockland Hyundai took my old car, paid the last 6 payments....WHICH MEANS ITS NOT AN EARLY TERMINATION!!!! Hyundai then sold the car and made more money. I leased a new car and Hyundai once again made more money. Hyundai Finance is committing a fraud. My previous contract ceases to exist once a new contract was signed and Hyundai took possession of my old car from 2024. So Hyundai finance wants to squeeze me for more money. Hyundai finance stated that they DONT honor the agreement made with the dealership because they are different. I will post this review EVERYWHERE> I will make people aware of the FRAUD that Hyundai Finance is committing. I will ensure that everywhere I post I will quite Hyundai finance in saying that they DONT honor the agreement a consumer makes with the dealership. I went into Rockland Hyundai and leased a new car. ZERO signs anywhere in the dealership that states that Hyundai Finance is a separate entity from Rockland Hyundai. The manager got my business because they bought my old lease and a I signed a new one. HYUNDAI FINANCE is committing a fraud. My goal will be to stop people from entering into an agreement with Hyundai. I will speak truthfully of my horrible experience. I will advise people to not to do business with them. Very short sighted they are. I have a HUGE family and you have LOST a HUGE amount of business from that alone and you will lose business when I educate the ignorant consumer (like me) of this bait and switch!!!!!

I am extremely disappointed with my experience at Hyundai of College Station. I purchased a 2025 Hyundai Santa Fe Calligraphy expecting reliability and quality service, but my experience has been the complete opposite.

Shortly after purchasing the vehicle, I began experiencing serious issues:

* Early July 2025: The interior display screens began randomly shutting off while driving.
* July 14, 2025: The vehicle completely failed to start and had to be towed. The tow truck driver discovered the battery had been improperly installed—the battery bolt could literally be loosened by hand. I brought the vehicle to Hyundai of College Station, where it was inspected and returned the same day with no additional issues reported.
* August 11, 2025: While driving, the engine unexpectedly shut off and the check engine light came on. After restarting the vehicle, the light disappeared. Service Manager Dylan told me there were no stored codes, so nothing could be done.
* August 16, 2025: The exact same issue happened again. This time I recorded the incident on video and immediately returned to the dealership. Despite providing video evidence of a potentially dangerous engine failure, I was told they could not diagnose or repair the issue because it had not occurred during one of their test drives.

My vehicle then remained at the dealership from August until late October—nearly three months. Throughout that time I repeatedly requested updates and was consistently told they were performing “extended test drives.” However, when I got my vehicle back, fewer than 100 miles had been added during those three months, making it difficult to believe extensive testing had actually been performed. After I eventually contacted Hyundai Corporate myself, I learned the issue was related to a recall that the dealership had completely overlooked.

Unfortunately, the problems didn’t end there.

On February 25, 2026, I purchased two new Pirelli Scorpion tires from the dealership, paying nearly $500 per tire. Less than six months later, the tires are already measuring 5/32” and 6/32” of tread. I also discovered the tires were already 2–3 years old despite being sold to me as new in February.

When I contacted the dealership to ask about a warranty, Dylan informed me that because they are a dealership and “not a tire company,” there was no warranty available. I then requested to speak with the General Manager, but that request was refused. Being denied the opportunity to speak with management when trying to resolve an expensive purchase is unacceptable.

To make matters worse, I have now been waiting over a month for a software update that has left important features on my vehicle unusable, including my GPS and BlueLink services. Despite multiple calls and follow-ups, I still have no resolution or meaningful communication.

The biggest issue throughout this entire experience has been the dealership’s complete lack of communication, accountability, and customer service. I intentionally had all of my maintenance and repairs performed at this dealership, despite paying higher dealership prices, because I believed my vehicle would receive the best care. Instead, I have dealt with overlooked safety concerns, poor communication, delays, excuses, and an unwillingness to stand behind the products and services they sell.

Based on my experience, I cannot recommend Hyundai of College Station. Customers deserve honesty, accountability, and competent service—especially when purchasing a new vehicle and paying premium prices for parts and service. I sincerely hope this dealership improves the way it treats its customers, because my experience has been nothing short of frustrating and disappointing.

I leased 2025 Ioniq 6 was worst thing I ever done. Car had paint issues and dealer Jason Pilger where leased from took it for week and I got it back it was worse than in the beginning. They didn't even put emblem back on. Got Hyundai USA involved u guest it the dont care attitude you are just number as long as put money in their pocket. I will never own another Hyundai and or Kia poor excuse for brand or car. They act like we solved problem but they didn't. Then take it back get fixed what joke dealer dont care. At least I know I can return the junk.

Don't buy Hyundai. They promised extended warranty for white paint peeling off and when i asked the to paint it when paint started peeling they are asking me wait for indefinite time to get painted or even inspected.

I bought a 2023 Palisade with less than 12,000 mile on it, in 2023 (dealer driven car). I purchased the 100,000 extended warranty (Platinum, zero deductible) My parking, forward collision and back up sensor started coming on when it was about 90 degrees outside. This started with less than 60,000 miles on the car. I have taken it to the service department, Southern Team Hyundai on Peters Creek Road, Roanoke VA, For this issue at least 4 times. I always received the same answer. We can't find a code, so we can't replace the sensor because we don't know which one it is. I paid several thousand dollars for a warranty that is completely useless. I know they can replicate a code. I used to work for a dealership in the warranty department. If you need to replace every sensor on the car until you find the issue, that is what the warranty is for. I am almost at 100,000 miles on my car and still no results. I opened a case file with Hyundai corporate and told them that I would like a full refund of the warranty I paid for, a warranty that never covered anything. The customer service representative said they would review that. I was then called and told that they couldn't do anything, I would need to contact the finance manager at the dealership I had purchased it from. First let me say this. If Hyundai America isn't starting by holding the accountability at the dealership level, the very dealership that they allow to sell the Hyundai cars, then they shouldn't be allowed to offer the extended warranty. I am completely disgusted by the sales techniques used to sell the warranty and then you are never allowed to use it, but if you don't keep up with the required maintenance, then the warranty is void. I would advise anyone of 3 things. Don't purchase from Southern Team Hyundai , don't purchase the extended warranty and don't expect Hyundai America to advocate for the consumer. Its all about the money for them. Not the customer loyalty.

No hay refacciones.
Mi madre compró una Hyundai Creta en México. Tuvo un incidente menor pero costoso que dañó unas piezas de carrocería y algo de un faro. No hay refacciones, hay que esperar hasta el 20 de julio según anuncian.

Had my wife’s car here, they didn’t put the oil plug in right and it came out and she drove with no plug, oil pressure, and no oil, if I had worked on this car, or any other shop and worked on this car and done this, the warranty would’ve been avoided for the areas versible damage that has been done to the motor. They put oil back in it and said it’s good to go. There’s no way for anybody to know that now I’m fighting with the corporate side and the dealership don’t trust your car in their hands. Now the car it’s consuming a lot of oil And the dealer is telling me that I’m wrong that running the vehicle without oil would not cause it to burn oil because they did that 40,000 miles ago. Even though I explained them that it’s gradually getting worse and now to the point where it was short 2 1/2 quarts when I changed the oil yesterday. The service Rider and the service manager both told me to my face that I was wrong and that couldn’t be the reason why it’s burning oil or consuming oil. The service manager got so mad at me that he copped his head to the side like you’re cracking your neck, bald up his fist and did this like hard bite. Smile thing you know when some guys do that before they’re gonna hit somebody in the face. And then they refused to work on my car, even though it’s under warranty and they’re the ones who didn’t tighten the oil plug all the way. And now my car is having issues. The warranty is almost up, and I’m dealing with corporate because this dealer tells you you’re wrong without even looking at the car. Mind you I’ve been a mechanic for 20 something years. So instead of just telling me, they’ll take a look at the car they told me I was wrong. Got very upset with me called my car to the front and wouldn’t even look at it. Mind you the cars under 100,000 miles still. I’m having issues with my other Hyundai and the White Paint and Hyundai not wanting to cover it even though they have an extended warranty on their paint now because of this issue.

I purchased my car from the dealership,brand new, and I was told that my car had a 10,000 miles warranty or 10 year warranty, whichever came first, on the power train and the engine, and axles were included, I have had problems and issues with the dealership, customer service, and the manufacturer, the warranty is a sell tactics to sell a car only.I paid for services not rendered when I purchased my car, nothing was free, and I paid for oil changes,tire rotation, alignment, cabin filters,and air filters,they didn't have the staff, they had only one person to do oil changes after numerous complaints, it was awful,and after almost six years of this, I had to take it to a certified mechanic to make sure that it was service properly, I was checking behind the dealership, and I was told that the oil change had not been changed, and I had been paying for these services, apparently, it was obvious that if they didn't service my car it would tear up quicker,because they would send me brochures often trying to get me to purchase a new car after the first year.
My car currently has safety defects issues, and a warranty issue, and five free extended warranties, instead of recalls. The dealer told me that he would put a axle on my car today, if I gave him over a $1000.00, and this axle is covered under my original warranty because I only have little over 37000 thousand miles on my car, customer service manager and the dealership manager told me that the axle wasn't covered, refused to send in prior authorization, and tried to scam and scheme me out of over a thousand dollars, this is why he stated that they would do it the same day, usually if they cover a warranty they make you wait months, I was told this by the employees, if you pay for it, the work is done the same day, these are horrible bad deceptive business practices,both managers were extremely rude and hostile, and was very discourteous, and told me if I didn't pay the thousand dollars to leave and they didn't have anything else to say,that customer service manager was the worst ever, his bad awful attitude was extremely horrible, he was worse than the dealership manager, they both were bad, and didn't repair my warranty covered repair
I left and called Hyundai Customer Care, and the representative stated that it was covered, the dealership stated that I bought my car at Capital Hyundai and I told them that they changed their name to get out of the warranty, it is a disgrace and a so called poor excuse for a business, the dealer was aware that the axle was covered.

When the dealership sold me this car,they were aware of these bad safety defects, such as engines catching on fire, stalling and etc, and other safety defects issues, that they refused to recall to keep the public from knowing and sent the secret warranties instead of recalls, they failed to disclose these issues and conceal them, so I could purchase a car,if I had known about these horrible Theta Engine, I would not have purchased the car, if I had known the truth about these safety defects that manufacturer created by installing the same engines in cars for numerous years, they knew about these engines, and they were aware, and they pleaded guilty to classaction, safety whistle blower told the truth, and they are not honoring any warranties, and are not making any recalls that are required by law, it is so unfair and unjust, I certainly would not have purchased this bad poor quality safety defective Theta lemon.it is pathetic that the manufacturer was aware of the safety issues, however,they kept installing the bad engines in numerous other cars,this was horrible, and the dealer and the manufacturer won't honor the warranties for the safety defects they created, they try and use any excuse,maintenance or the part is not cover I can't imagine any other dealership or manufacturer being this terrible,the warranties a pathetic hilarious horrible joke,I paid over $25000 for a bad lemon, they are not honoring the original warranty or the free extended warranty either,it is absurd,recalls are different than secret warranties, because they have to fix recalls, and this why they did the secret 5 year extended warranties because they are not honoring them,I don't, Hyundai, because they sell poorest quality vehicles, they try to make them look nice on the outside of car,the engine,powertrain,is a failed horrible disaster, I am a victim of their scams and schemes, BUYERS BEWARE AND AWARE. YOU COULD BE A VICTIM TO.
Hyundai, is not trustworthy, nor are they reputable and I don't believe anything they say,once the got my money, it is all lies, and didn't want to hear anything I had to say accept, wanted me to purchase a new car, they had the audacity to send me numerous brochures to purchase another one of their bad lemons, I am informed now, I made a mistake.

I purchased a 2023 Hyundai Santa Cruz, in 30k miles it's been in the shop 5 times. The AC went out for the second time. I made an appointment to have it repaired again. I was told Hyundai doesn't do loaner cars anymore. Last time it took 6 weeks to have the AC repaired. I called Hyundai Corporate and they told me they .at help with a rental car, however, it needed to be in the shop for three days first. I said but I have to go to work and what am I to do for the three days. Hyundai responded " not my problem".I traded the Hyundai Santa Cruz in for a Ford Ranger!

My experience with Hyundai Customer Care regarding my 2017 Sonata Hybrid was mixed.

On the positive side, they were responsive in opening a case, documenting my concerns, and assigning a representative from National Consumer Affairs to follow up.

However, the disappointing part was learning that Hyundai Customer Care had very limited ability to assist when the issue involved incomplete follow-up by an authorized dealership after warranty service. Even after multiple documented attempts to contact the dealer, I was ultimately advised that the matter was strictly between the customer and dealership, despite the dealership being Hyundai-authorized.

As a customer, this creates confusion because Hyundai branding and warranty support give the impression that there is stronger oversight of dealer service quality and follow-through.

My feedback to Hyundai: there should be a clearer process for helping customers when authorized dealers fail to properly document or complete small but important service items after major warranty repairs.

Hyundai Roadside Assistance is a joke. Be aware they white label this service from AAA. Damage to my car from the tow needs to be handled by AAA - Hyundai will not accept any liability and will not assist a Hyundai customer in getting any damage fixed.

You have been warned.

If I could I would give them 0 stars. I bought a 2024 Santa Cruz with the 2.5 turbo I have had so much trouble with it. It has had two remanufactured transmissions and it still having shift issues. I also had to take the vehicle in because the steering wheel was shaking. They rotated the rotors and it happened again they replaced the rotors. Then I had issues with the retractable tonneau cover they replaced it. I was having issues with the radio they had to reprogram it. They supposedly do an inspection of the vehicle they never said anything about my right shock leaking I had to point it out to them. They opened a new dealership on the east side. I took it there because the gas cap broke. They inspected the truck and didn’t notice that same right shock was leaking again. When they put it up on the lift they saw that both of them were leaking. They replaced it again. They also replaced the backup camera because it was blacking out. I am tired of going to the dealer. They tell me don’t worry your vehicle is under warranty. Yes that’s nice but who’s going to pay me for all the time i have wasted taking it and dropping it off and picking it up. This is crazy. Don’t ever by a Hyundai.

I bought my 2023 Hyundai Santa Cruz on November 24 2023. Bluelink is supposed to be in effect for 3 years. They shut it off Jan 19 2025. They told me that I am not the original or current owner and asked for proof. They asked for original paperwork and odometer statement. I had to go to the dealer and wait a week to get it. Why Hyundai America couldn't just call the dealership and straighten it out is beyond me. They have been in receipt of the paperwork proving I bought it new and that I am the original and current owner. They called to verify the information I sent them. If I could verify the information with a call, why did I need to send them the paperwork? Bottom line is they said it will take 5 to 7 days for them to review and see how they can get my Bluelink running again.

Hyundai paid off a toll fee that I incurred due to an error on NJ Toll road. Since they paid it I am unable to fight the claim and get the 2 $50 admin fees that they charged on an $.85 and $4.55 toll. They refuse to contact NJ toll to get the feel reversed and charged to my EZPASS. Instead they say it’s my problem and since they paid their is nothing that can be done. It took my at least 10 years and dozens of transfers to go around and around in circles to get absolutely no help. No they are charge me a sales tax on the toll fees that another state charged. How is that even possible? Their customer service is horrible- they don’t do right by their customers. Now I have to spend hours charging a sales tax that shouldn’t be charged to begin with. Truly dissapointed in everything about this company. I need help! How can they pay bills on our behalf and take away the consumers right to fight a fraudulent claim?

I purchased a brand-new Hyundai Tucson, and since the beginning, the vehicle has had excessive engine oil consumption. I consistently need to top off the oil about 2,000 miles before the scheduled oil change. The dealership has performed several tests and inspections but continues to tell me they cannot find any issues. This is extremely disappointing.

Additionally, the driver’s seat leather started peeling after only two years of use. This experience has been frustrating, and it will be the first and last time I purchase a Hyundai.

Langdale Hyundai of South Georgia
If you want a car to last over 5 years I wouldn't recommend a Hyundai especially if you need to deal with any service department in the US or Canada. My car was dropped off the 8th and I have to constantly call and check the status and get a service provider(Steven) who was helpful initually but then gets annoyed your calling(10 days no real diagnosis). As this being my only transportation I have no choice. After day 10 I was told my warranty does not cover a failure that is known recall and lawsuit for hyundai, and service insinuating they attempt to reach out to warranty and told no. Left shattered, confused, and heartbroken, I reached out to Hyundai corporate for answers, only to realize this service provider(Steven) never attempted to contact them! Told by Hyundai they will open now open a case. I called back and was told well no we didn't actually call and you probably only got a call center not the real Hyundai. To be honest with the dishonesty, fake genuine need to help; I feel any attempt to get my car repaired will be sabotaged to cover a service departments failure to assist. If your a regular American who does everything right, properly maintain your vehicle, and need dependable transportation to survive; I beg you don't get a Hyundai as they don't live up to their warranty and the service department pretends to be helpful. 25k down the drain! Your engine fell apart due to a known failure and we dont give a damn!

Quiero poner una queja ante la central de hiunday porque tuve un accidente y repente una rueda lo llevé ha el concesionariolo de hiunday en carretera de Puertollano ciudad real y me lo arreglaron en el mismo día por sus trabajadores profesionales el problema vino porque también se rompió un simple paragolpes delantero de un hiunday bayon essentials lo tenían que pedir ha la central de la hiunday en Madrid y tardaron 4 meses en mandarlo y yo estuve 4 meses sin coche porque en la central de repuestos de hiunday en Madrid no tenían estos de la pieza los trabajadores del concesionario de hiunday en ciudad real lo pedían todos los días pero siempre recibían la misma respuesta de la central de repuestos de hlunday que no tenían estok por ello pido una reposición de daños y perjuicios por parte de la central de la hiunday en Madrid

I purchased a new 2024 Hyundai Sante Fe in August 2004 at Crain Hyundai in Little Rock, and the vehicle legally became a lemon in Arkansas within 3 months of owning it (vehicle was in the shop for 2 months for repair). The first issue required a total transmission replacement in Nov 2024, and since then it has been brought in multiple times for sensor issues as well as other issues namely; In July 2025 as my fiancée and two children were in the vehicle turning onto a busy intersection the vehicle put itself into “limp mode” and stalled out in the middle of a the intersection nearly causing a catastrophic wreck. We took the vehicle to Crain Hyundai to have them fix whatever issue the vehicle has and correct it, but they were unable to diagnosis or repair anything and after having the vehicle for a few weeks they forced us to bring back their loaner and take back our vehicle with unresolved issues (nothing was diagnosed and/or repaired).

Upon retrieving the malfunctioning vehicle from Crain Hyundai I was informed by their service manager that we were dealing with a lemon vehicle and he provided me with a number to reach out to Hyundai corporate office to discuss a lemon law buyback / repurchase. They (Ms. Sue / Mr. Gurpreet have agreed that we are dealing with a lemon law eligible vehicle, but they keep delaying (started this process July 2025) and attempting to offer me less than what the state of Arkansas requires of them for a lemon law repurchase.

I would highly advise against buying one of their vehicles. In the unlikely chance that you end up with a lemon like i did, they will fight you tooth and nail to pinch every penny they can from you versus doing what is right and in my case what is legal for your states lemon law (I am literally scared for my life everyday I have to drive this vehicle).

My 2011 hyundai santa fe had to have the engine replaced because of that knocking problem. They didn't pay for it my extended warranty did.
My 2014 santa fe was using too much oil, I had the oil consumption done and I'm using two quarts every thousand miles. I had a combustion cleaning done so we'll see if it works. But I've seen so many other people complaining of this oil consumption. Why isn't Hyundai taken responsibility? Both tests just cost me $750 plus all the oil that I have been adding hundreds of dollars. I do not support Hyundai anymore. I will not buy another Hyundai.

This is the worst car company I ever dealt with. We bought Kona and they sold us maintenance warranty and when we try to get maintenance they give us 2 to 3 weeks appointment time. But the worst thing happen when the radiator start leaking and I try to get it fixed and the told me that the earliest they can give me an appointment is one month. My daughter use this car to commute to her job and she could not wait for a month and we got it fixed by Jeffy lube by spending about 1000. Then I try to get reimbursed for her as the car had a manufactured warranty but they refused on the basis that we did not get fixed by Hyundai dealer. I explained to them that I tried but I was not getting appointment from Hyundai dealers. I try everthing in my capacity but they keep on extending my case and I end up getting no reimbursement of my money. They claims to have best warranty but I find out that they have the worst warranty. If your car brakes down they will give you a date which is not workable for you and if you get it fixed by some other shop they will not reimburse you. Not to mention you will have so many issues with your car. Please don't confuse Hyundai with Japanese, American , or European car company where you get appointmnet in days. This is a worst car company with no ethics and will try to rip you. I will never ever buy car from them and advise everyone the same.