We placed an order on through the Hunting Pony website in early December. Their team claimed they shipped the items but would not provide a tracking number. They only responded vaguely to emails befor... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We placed an order on Nov 30/24 - did not hear from the company for a while - we finally did with excuses as to why our order could not ship (IE: glitch with order, shipping restrictions, items... Zobacz więcej
Having passed through this hotel I can say many things, but I will say briefly and concisely. This is one of the best hotels I have visited in my entire life. The staff was very correct, always respon... Zobacz więcej
Habe ein Hundebett bestellt und auch erhalten. Das Problem ist der auf der Homepage zwar simpel dargestellte aber äußerst komplizierte Rücksendeprozess an eine Adresse in Polen. Diese erhält man aber... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Hunting Pony is a brand of pet supplies. We design and manufacture accessories, beds, clothing, leashes, collars and etc.
Dane kontaktowe
Never shipped the order, refuse to answer.
We placed an order on through the Hunting Pony website in early December. Their team claimed they shipped the items but would not provide a tracking number. They only responded vaguely to emails before blocking us. We've filed a claim with our credit card provider. Stay away - dishonest company.
ORDER NOT FULFILLED - REFUND REQUEST PENDING
We placed an order on Nov 30/24 - did not hear from the company for a while - we finally did with excuses as to why our order could not ship (IE: glitch with order, shipping restrictions, items not available)
We finally asked that they ship whatever items were available - nothing was received to date (March 1st) - no reply from Hunting Pony
We requested a full refund of CAD $518.40 - we sent 4 emails politely asking for our refund as this order was not fulfilled - no reply from Hunting Pony
extremely disappointed with this company and their service - refund still pending
Unzumutbare Rücksendeprozess. Wann erhalte ich meinen Refund?
Habe ein Hundebett bestellt und auch erhalten. Das Problem ist der auf der Homepage zwar simpel dargestellte aber äußerst komplizierte Rücksendeprozess an eine Adresse in Polen. Diese erhält man aber erst wenn man die Reklamation angemeldet hat. Und nach einer Erinnerung. Dann trägt man selbst die Kosten, soweit - so gut. Da das Paket aber eingeschweißt bei mir ankam, brauche ich erstmal eine Kiste in einer passenden Größe, weil die Post es sonst nicht annimmt oder es noch teurer würde. Am 21.10. bestätigte dann die Sendungsverfolgung, dass es angekommen ist. 5 Tage schreiben sie, bräuchten sie für die Prüfung. Heute sind fast 5 Wochen vergangen und diverse Emails mit dem "Manager" geschrieben worden. Es bleibt spannend, aber äußerst unbefriegend und frustrierend. Eine wirklich unprofessionelle Abwicklung.
Alt for dyrt produkt i forhold til kvalitet.
Alt for dyrt produkt i forhold til kvalitet. Størrelsen på det købte hundebilsæde passer KUN til små hunde og ikke mellemstørrelse hund.
Langsommelig korrespondance vedrørende returnering, som de til sidst afviser at tage imod!?
Kan desværre ikke sige noget positivt om oplevelsen.
They never let you return/exchange the products. AWFUL service
Hunting Pony offers beautiful things, no doubt. The quality of their products is also good. The HUGE problem is the return policy and ghosting their clients after placing the order.
It happened to me two times when I needed to exchange the things I bought from them because they didn't match the description on their website. Reaction from Hunting Pony? ZERO. There is no information on their website about the return address where you can return products, so you must request it via email. And they NEVER reply to such requests; they simply ghost you. It´s not even the worst customer support; it´s actually a violation of the law because every customer has the right to return or exchange the products.

Odpowiedź od Hunting Pony
Placed order on 2nd January 2024 Delivery issues
Placed order on 2nd January 2024, was charged 40 euros for priorty delivery 4-6 days, however still have not received parcel, have emailed numerous times but no reply. Where is order and you should re-inbuse delivery costs
I am pleased to share that
I am pleased to share that, apart from the dog bag, dog house, and leash, I also acquired a rain jacket and a sweater for my dog companion from this online pet supply store. The extensive range of pet clothing options available is truly commendable. The items I received were not only stylish but also exemplified outstanding craftsmanship. My dog is now not only fashionably attired but also comfortably shielded from inclement weather. This online pet supply store has undoubtedly become my primary choice for all my pet-related necessities.

Odpowiedź od Hunting Pony
DELAYED SHIPPING, LIED ABOUT PACKAGE SHIPPED
They say they ship within 1-3 days. Weeks after I placed my order, I followed up. Since it hadn't shipped yet I wanted to cancel. They LIED and said the order shipped. When I asked about the tracking number, they finally admitted they hadn't shipped the items yet.

Odpowiedź od Hunting Pony
dårlig retur service
dårlig dårlig service ang. returvarer! de hjælper ikke med returlabel. hvilket gør at man kommer til at betale 300-400 for at sende det fra danmark til polen!
Katastrophen Seite
Katastrophen Seite! Betrüger! Ich habe ein Hundebett im April bestellt und bis heute nichts erhalten.
Diese Marke ist teuer und versendet dann nicht mal was. Gebt euer Geld lieber guten Gewissens woanders aus.

Odpowiedź od Hunting Pony
Misleading delivery date and unresponsive customer servixe
Placed order with confirmation I would receive it in a week. Company refuses to respond to email requesting refund as the expected delivery is a month from the confirmed delivery date and I will not be able to receive package. Complete rip off.
I've given up on this place
I've given up on this place. Item never got delivered. Reached out to get a refund and haven't been able to get it after 3 months. Definitely would not recommend this place to anyone.
ACHTUNG! Nichts bestellen bei hunting pony
Ich habe im November bestellt und bis heute nichts erhalten!!!! Es gibt keine proaktive Kommunikation und auf die Emails meinerseits wird nicht geantwortet. Bestellt hier NICHT!!!!! Das ist kriminell.
Nach 7 Wochen keine Lieferung
Ich habe Anfang November etwas bestellt, was nicht vorrätig war. In der Artikelbeschreibung stand, dass es 10-15 Tage dauert, bis der Artikel wieder da ist. Nach 4 Wochen gab es auf meine Rückfrage, was denn nun wäre nur die Meldung, dass sie noch auf einen Restock warten.
Das war vor 2 Wochen und ich habe immer noch keine Nachricht erhalten. Wirklich bitter!
First the customer service was very…
First the customer service was very nice but when it came to huge delays what made me not needing the product anymore, they stopped answering. Still waiting for an answer/product/my money. Can’t recommend..
Top Produkt! 5/5
Top Produkt! Ich habe den Autositz „dog car seat“ in beige gekauft. Lieferung innerhalb von 3 Wochen. So stand es auch bei der Bestellung. Die Qualität ist einwandfrei. Er hat sehr viele Funktionen und ist aus einem festen Stoff den man trotzdem umschlagen kann. Ich bin sehr zufrieden.
A dog in the home is more than just a…
A dog in the home is more than just a pet. It often becomes a family member who is treated with reverence and respect. Here was our task to ensure proper maintenance, take care of the health, comfort and safety of our dog Torrey...
When we contacted the company, we came across a variety of accessories...they helped us pick the best and at a good price!!!
The company offers high quality products. Be sure to buy safe and reliable accessories, we have already seen it 100%.
Thank you very much ... we will definitely buy again!!!
finally stylish and affordable
in search of accessories and comfortable things for my pets, I found this magnificence 😍 a site for stylish pets with which you will look no less great now 👌 I want to note the speed and courtesy of serving me as a client, selection according to my measurements and requests! Finally, my dog bag won't look like an aquarium box or something inappropriate for a wardrobe! My gratitude to the designer and even the developer of the site which is a pleasure to walk around! I also advise you to go to the leashes and collars folder for connoisseurs of beautiful things, your furry friends will finally stand out from the gray mass of the city bustle while walking with you - for sure 🙌 Now there are discounts and everyone will like it here!
I like to leave a review for this site
I like to leave a review for this site. When we get an animal, we get a child, a new member of the family. And he wants to give all the best, from food to living conditions. This site is great for these purposes as an assistant. It has everything to make your pet's life comfortable. The best quality for clothes. Excellent consultants will help and select the best for your pet.

Odpowiedź od Hunting Pony
Having passed through this hotel I can…
Having passed through this hotel I can say many things, but I will say briefly and concisely. This is one of the best hotels I have visited in my entire life. The staff was very correct, always responded quickly to my wishes. Everything is very clean and sterile, very nice ambiguous interior, beautiful passages at the entrance, incredible view from the window, new furniture. I want to thank you for my short weekend in your hotel, I will definitely come back to you, because your cuisine is very tasty.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







