House Sales Direct  Recenzje 

225
•
Wynik TrustScore: 4 na 5

4,2

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Very smooth experience. Jordan Smith was very proactive in helping the sale to progress and a good support. I recommend for owners of leasehold flats which are now so hard to sell

Reakcja na opinię

Oceniono na 5 z 5

Special thank you to Millie and Alex for always being there at the end of the phone during our viewing and offering stages. They couldn’t do too much.

Reakcja na opinię

Oceniono na 1 z 5

This review is written by Miss Silk Pierce Ishmael manager He breached t&c of the agreement of what price was my home and should have been up for, he accused me of lying, he couldn't even apolo... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

From the outset House Sales Direct were in contact with us with regular updates, having sold our house within two weeks of it being on the market. About half way through the process, Josh Thain became... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

Napisane przez firmę

Our experienced team handles everything from your initial enquiry to the completion of your property, ensuring you can sell in as little as 7 days, or a longer timeframe to suit you. We are committed to providing you with a hassle and stress-free experience. You’ll get back the valuable time you need to get on with your life; priceless!


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

225 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 60% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(225)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 138

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

So far Fatima has been friendly

So far Fatima has been friendly, accommodating and helpful. She has answered my questions clearly. Thank you Fatima

20 kwietnia 2026
Opinia niezależna
Logo House Sales Direct

Odpowiedź od House Sales Direct

Hi,

Thank you for sharing your 5-star review with us!

I'm delighted to hear you had a great experience with fatima, and I will pass along your positive feedback.

Many Thanks,
Chloe
Customer Service Manager

Oceniono na 5 z 5

Well done Jordan

Just had initial phone conversation with Jordan, totally engaging, pleasant man . Loads of knowledge and nothing too much trouble. Excellent customer service 👏

15 kwietnia 2026
Opinia niezależna
Logo House Sales Direct

Odpowiedź od House Sales Direct

Hi Andy,

Thank you for sharing your review with us!

I'm very happy to hear you had a great experience with Jordan, and I will pass on your feedback.

Many Thanks,
Chloe
Customer Service Manager

Oceniono na 1 z 5

Bad experience

I had a very bad experience with this company selling a flat. They took a far larger commission than is reasonable even allowing for the fact that they specialise in selling difficult properties. The contract, which I didn’t see for a month after they started the process, gave no indication of the amount of commission they would charge. If you decide to go with the company, get this information in writing before agreeing to anything. The ombudsman found in my favour and I was awarded compensation. This did not make up the loss but at least gave the company hassle.

18 września 2025
Opinia niezależna
Logo House Sales Direct

Odpowiedź od House Sales Direct

Hi Lisa,

I’m sorry to hear that we didn’t meet your expectations.

After investigating internally, I can confirm that as you are not the property owner, we are unable to disclose further details on the case at this time. However, our records show that the case has been settled and all required fees have been paid to the owner.

We apologise for any inconvenience this may have caused and wish you all the best in the future.

Kind regards,

Chloe
Customer Service Manager

Oceniono na 5 z 5

Simon went above and beyond on many…

Simon went above and beyond on many occasions and was utterly brilliant throughout.
Scheduled calls, never missed. Informative friendly and professional. I have to admit I was sceptical of the whole online estate agency but I was proved wrong and very happy to be! Wholeheartedly recommend

9 kwietnia 2026
Opinia niezależna
Logo House Sales Direct

Odpowiedź od House Sales Direct

Hi Stephen,

Thank you for sharing your review with us!

I'm very happy to hear you had a great experience with Simon and I will pass on your feedback.

Many Thanks,
Chloe
Customer Service Manager

Oceniono na 5 z 5

Five star service from Simon Boden

Simon Boden took over from our case and gave absolutely quality service. Kept us up to date with all goings on and made sure our completion was stress free. 5 star service

8 kwietnia 2026
Opinia niezależna
Logo House Sales Direct

Odpowiedź od House Sales Direct

Hi Matthew,

Thank you for sharing your review with us!

I'm very happy to hear you had a great experience with Simon and I will pass on your feedback.

Many Thanks,
Chloe
Customer Service Manager

Oceniono na 5 z 5

No pressure sales very pleased with…

No pressure sales very pleased with service
Fatima Bibi was most helpful

8 kwietnia 2026
Opinia niezależna
Logo House Sales Direct

Odpowiedź od House Sales Direct

Hi,

Thank you for sharing your 5-star review with us!

I'm delighted to hear you had a great experience, and I will pass along your positive feedback.

Many Thanks,
Chloe
Customer Service Manager

Oceniono na 5 z 5

Communicated well

Communicated well, made the seeking process less stressful currently at legal stage so far so good.

31 marca 2026
Opinia niezależna
Logo House Sales Direct

Odpowiedź od House Sales Direct

Hi ,

Thank you for sharing your 5 star review with us!

I'm delighted to hear you had a great experience and I will pass along on your positive feedback.

Many Thanks,
Chloe
Customer Service Manager

Oceniono na 5 z 5

Review on Jordan Ellen Thorpe

We had a great experience working with Jordan from the in-house direct sales team. From the very beginning, Jordan was incredibly helpful, professional, and approachable. He guided us with clarity and patience.

Jordan took the time to explain everything in detail, answered all of our questions. Overall an excellent service.

30 marca 2026
Opinia niezależna
Logo House Sales Direct

Odpowiedź od House Sales Direct

Hi Merlin,

Thank you for sharing your review with us!

I'm very happy to hear you had a great experience with Jordan, I will pass on your feedback.

Many Thanks,
Chloe
Customer Service Manager

Oceniono na 5 z 5

Jordon Ellenthorpe customer service exemplified

I write to share my delight at the Customer experience i have received from Jordon Ellenthorpe. He has worked tirelessly on selling our property for us and always been positive, honest and fair. He kept me in the loop with the difficulties and managed to navigate difficult circumstances to achieve a sale for us. He has been a delight to deal with a real breath of Fresh air, always positive and fun. Highly recommend Jordan

30 marca 2026
Opinia niezależna
Logo House Sales Direct

Odpowiedź od House Sales Direct

Hi Tim,

Thank you for sharing your review with us!

I'm very happy to hear you had a great experience with Jordan, I will pass on your feedback.

Many Thanks,
Chloe
Customer Service Manager

Oceniono na 5 z 5

Quick, friendly service

Alex Senior dealt with our property sale. He was friendly, professional and kept us informed at all stages of the process.

30 marca 2026
Opinia niezależna
Logo House Sales Direct

Odpowiedź od House Sales Direct

Hi Michelle,

Thank you for sharing your review with us!

I'm very happy to hear you had a great experience with Alex, I will pass on your feedback.

Many Thanks,
Chloe
Customer Service Manager

Oceniono na 5 z 5

The professionalism displayed during my…

The professionalism displayed during my purchase was admirable. Highly recommended! Please keep up the good work.

30 marca 2026
Opinia niezależna
Logo House Sales Direct

Odpowiedź od House Sales Direct

Hi Geejora,

Thank you for sharing your 5 star review with us!

I'm delighted to hear you had a great experience and I will pass along on your positive feedback.

Many Thanks,
Chloe
Customer Service Manager

Oceniono na 5 z 5

A positive start!

So far so good. Great customer service from Fatima. Nothing seemed too much trouble and she has assured me she’s at the end of the phone if I start to worry about anything. To be continued…

28 marca 2026
Opinia niezależna
Logo House Sales Direct

Odpowiedź od House Sales Direct

Hi,

Thank you for sharing your review with us!

I'm very happy to hear you had a great experience with Fatima, I will pass on your feedback.

Many Thanks,
Chloe
Customer Service Manager

Oceniono na 5 z 5

I found a property which l want to buy…

I found a property which l want to buy (now elderly and downsizing) But because l haven’t yet put my bungalow on the market it’s difficult to get a viewing. However, once l found Home Sales Direct l had an excellent and very helpful Sales man, Jordon, who managed to arrange this for me. Things have apparently become very different from when l last sold and bought my current home in 1997, and Jordon was so patient in explaining everything. I would highly recommend him and HSD.

27 marca 2026
Opinia niezależna
Logo House Sales Direct

Odpowiedź od House Sales Direct

Hi Jane,

Thank you for sharing your review with us!

I'm very happy to hear you had a great experience with Jordan, I will pass on your feedback.

Many Thanks,
Chloe
Customer Service Manager

Oceniono na 5 z 5

Currently dealing with Fatima Bibi

Currently dealing with Fatima Bibi, she has informed me of the next steps of the process, very polite and informative thanks

27 marca 2026
Opinia niezależna
Logo House Sales Direct

Odpowiedź od House Sales Direct

Hi Gary,

Thank you for sharing your review with us!

I'm very happy to hear you had a great experience with Fatima, I will pass on your feedback.

Many Thanks,
Chloe
Customer Service Manager

Oceniono na 5 z 5

We have had a rly good experience with…

We have had a rly good experience with Jordan from HSD buying our first house, everything has been very straight forward and effortless. They have been accommodating of our occasional indecisiveness and we have not been pressured into anything we were uncomfortable with. Any time I have needed clarification on an issue Jordan has been there on the phone right away to make things clear.

27 marca 2026
Opinia niezależna
Logo House Sales Direct

Odpowiedź od House Sales Direct

Hi Gemma,

Thank you for sharing your review with us!

I'm very happy to hear you had a great experience with Jordan, I will pass on your feedback.

Many Thanks,
Chloe
Customer Service Manager

Oceniono na 5 z 5

Great support from staff

Early days in the process but all seems very clear and helpful, Fatima Bibi and Alex were great and always happy to answer questions when needed.

26 marca 2026
Opinia niezależna
Logo House Sales Direct

Odpowiedź od House Sales Direct

Hi Colin,

Thank you for sharing your review with us!

I'm very happy to hear you had a great experience with Fatima and Alex, I will pass on your feedback.

Many Thanks,
Chloe
Customer Service Manager

Oceniono na 5 z 5

From the outset House Sales Direct were…

From the outset House Sales Direct were in contact with us with regular updates, having sold our house within two weeks of it being on the market. About half way through the process, Josh Thain became our main contact and he continued with the fortnightly and then weekly updates. He worked hard for us, contacting the various agents involved and feeding back to us every week. Huge thanks to Josh, who was so efficient, friendly and reassuring throughout. Top notch Josh, you were brilliant 👏🏼 and we would definitely recommend House Sales Direct to all.

20 marca 2026
Opinia niezależna
Logo House Sales Direct

Odpowiedź od House Sales Direct

Hi Ms Eyre,

Thank you for sharing your review with us!

I'm very happy to hear you had a great experience with Josh, and I will pass on your feedback.

Many Thanks,
Chloe
Customer Service Manager

Oceniono na 5 z 5

Everything is happening really quick…

Everything is happening really quick and smoothly.. Fatima Bibi has been very helpful

25 marca 2026
Opinia niezależna
Logo House Sales Direct

Odpowiedź od House Sales Direct

Hi,

Thank you for sharing your review with us!

I'm very happy to hear you had a great experience with Fatima, and I will pass on your feedback.

Many Thanks,
Chloe
Customer Service Manager

Oceniono na 5 z 5

My experience with Josh Thain and…

My experience with Josh Thain and Sumaiya Kaneza during our purchase was outstanding. They handled our matter with the highest level of professionalism throughout, making the entire process smooth and reassuring.

19 marca 2026
Opinia niezależna
Logo House Sales Direct

Odpowiedź od House Sales Direct

Hi,

Thank you for sharing your review with us!

I'm very happy to hear you had a great experience with Josh and Sumaiya, and I will pass on your feedback.

Many Thanks,
Chloe
Customer Service Manager

Oceniono na 5 z 5

Our case was passed over from Alexia to…

Our case was passed over from Alexia to Sumaiya who has been so helpful this week, there was a discrepancy with costs we are paying and Sumaiya kept me updated and called when she said she would as well as getting it all sorted for us. I am reassured for the next steps and the final steps with Sumaiyas support. Thank you Sumaiya

20 marca 2026
Opinia niezależna
Logo House Sales Direct

Odpowiedź od House Sales Direct

Hi Sara,

Thank you for sharing your review with us!

I'm very happy to hear you had a great experience with Sumaiya, and I will pass on your feedback.

Many Thanks,
Chloe
Customer Service Manager

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej