Worst service ever faulty goods! Collection arrangement no details had to call A.P.C. overnight to find out if collection had been arranged. Seriously stay away. Don’t know if my refund will be done.... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I ordered the Maverick rug after falling in love with it online, unfortunately when it arrived it was the wrong rug I’d received. Literally two days later the rug was picked up and the correct rug r... Zobacz więcej
Reakcja na opinię
Initially slightly skeptical as i'd not heard of them before, but had a really good experience with Housecosy. Purchased a beautiful TV unit. Great communication and it was delivered within 2 weeks. T... Zobacz więcej
Reakcja na opinię
I’ve had a great experience with the Housecosy team. I ordered a bookshelf in late August but didn’t move into my new house until December. By then, I discovered the bookshelf was defective and requir... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z meblami do salonu
- również w kategorii:
- Sklep meblowy
- Sklep z sofami
Napisane przez firmę
Shop and Save now on Modern & Contemporary Furniture for Living Room, Dining Room, Hallway, Kitchen, and more, Delivered to Your Doorstep
Dane kontaktowe
Zjednoczone Królestwo
- info@housecosy.com
- housecosy.com
4,0
Dobra
217 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great table quality
Great table quality. Delivered quickly, really good price. Delivery team were really helpful for my requirements.
23 listopada 2022
Opinia niezależna
Odpowiedź od housecosy
thanks for your review and we're pleased you are happy with your product and service. We hope to see you again soon!
Odpowiedź od housecosy
thanks for your review and we're pleased you are happy with your product and service. We hope to see you again soon!
Good product, not great customer service
Really good product, significant delays, lack of communication about delays and then lack of much customer service related to delays.
17 listopada 2022
Odpowiedź od housecosy
thanks for your review and we're pleased you are happy with your product. Please accept our sincere apologies for any customer services related issues you have experienced which may have dampened your overall purchasing experience.
Really love my table
Really love my table, great price, great product. Delivery was quick and the delivery guys were very helpful
17 listopada 2022
Opinia niezależna
Odpowiedź od housecosy
thanks for your review and we're pleased you are happy with your product and service. We hope to see you again soon!
Good quality and finish
1 listopada 2022
Odpowiedź od housecosy
thanks for your review and we're pleased you are happy with your product and service. We hope to see you again soon!
Great media unit
Lovely cabinet. Fits my 32 inch monitor brilliantly. Lots of storage for electricals in the shelves. 2 holes in the back for wires.
10 listopada 2022
Odpowiedź od housecosy
thanks for your review and we're pleased you are happy with your product and service. We hope to see you again soon!
The table arrived but was badly made it…
The table arrived but was badly made it wouldn't even stand on its 4 legs. So after building it had to take it straight back down and return.
On a positive the refund was made with no quibbling!
1 listopada 2022
Odpowiedź od housecosy
I am sorry for the issues you faced on your order, this is certainly not to our usual standards and I am glad that we were able to swiftly rectify the problem satisfactorily.
I still haven't received my order
I still haven't received my order
EDIT correct, your shipping company can only deliver between the hours of 7-4pm on weekdays, and can only give me 24hrs notice for delivery. I've explained that I can't cancel my patients with 24hrs notice to stay home for a delivery. I've also explained I'm home from 5pm onwards Mon to Fri. They haven't been accommodating at all and neither have your customer service team. It's nice to see that you reply to a review comment but my emails remain unanswered.
1 października 2022
Odpowiedź od housecosy
20/02/2023 - Thanks for taking the time to leave feedback regarding your housecosy experience. Following feedback we have successfully migrated our 2 man delivery partner who will offer an improved buying experience that our customers expect and deserve.
Action taker
The vendor took immediate action to ensure that all the items ordered arrived
8 listopada 2022
Odpowiedź od housecosy
thanks for your review and we're pleased you are happy with your product and service. We hope to see you again soon!
I’m still waiting for delivery after 5…
I’m still waiting for delivery after 5 weeks !!
25 października 2022
Odpowiedź od housecosy
20/02/2023 - Thanks for taking the time to leave feedback regarding your housecosy experience. Following feedback we have successfully migrated our 2 man delivery partner who will offer an improved buying experience that our customers expect and deserve.
Rug is super nice
Rug is super nice. Exactly how it looked on the listing and feels really good quality. Delivery was prompt. Would recommend
23 września 2022
Excellent product and service
Excellent product and service! Item is exactly as described, shipped quickly and Housecosy had the cheapest price for the item compared to other retailers. Can’t fault the experience and I’m keeping an eye out on their site for more furniture items.
10 września 2022
First class product.
21 września 2022
Blaze coffee table
The overall experience was really positive.
One star was taken away, as the item has been delivered with few scratches and scuffs. Although the customer service was top notch and resolved the issue quickly.
Highly recommend.
3 sierpnia 2022
Dining table
Got a dining table. I love it. There was missing part but after I contacted the customer service I've received the missing part next day. 5 stars from me x
4 września 2022
Really nice people / customer service…
Really nice people / customer service although we are awaiting the order they were honest when I ordered one item which wouldnt make it in time for our event. This honesty from their part is what would make us go back providing the quality of the item is good once we see it!
31 sierpnia 2022
Opinia niezależna
Lovely customer service and best…
Lovely customer service and best delivery drives! very helpful and polite!
We love our new table !!
23 sierpnia 2022
Table easy to order & delivered promptly
19 sierpnia 2022
Two items bought
I’ve bought two items from house cosy. The arjun media unit and the Blaine dining table. Both come as advertised in good condition. Delivery was easy as they gave up to date notifications. Both items seem good quality for the price
17 sierpnia 2022
Arjun media unit
Love the media unit very good quality , service and delivery was excellent i would recommend housecosy
12 sierpnia 2022
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.