housecosy Recenzje 

217
•
Wynik TrustScore: 4 na 5

4,0

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Worst service ever faulty goods! Collection arrangement no details had to call A.P.C. overnight to find out if collection had been arranged. Seriously stay away. Don’t know if my refund will be done.... Zobacz więcej

Oceniono na 5 z 5

I ordered the Maverick rug after falling in love with it online, unfortunately when it arrived it was the wrong rug I’d received. Literally two days later the rug was picked up and the correct rug r... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Initially slightly skeptical as i'd not heard of them before, but had a really good experience with Housecosy. Purchased a beautiful TV unit. Great communication and it was delivered within 2 weeks. T... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I’ve had a great experience with the Housecosy team. I ordered a bookshelf in late August but didn’t move into my new house until December. By then, I discovered the bookshelf was defective and requir... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z meblami do salonu
  2. również w kategorii:
  3. Sklep meblowy
  4. Sklep z sofami

Napisane przez firmę

Shop and Save now on Modern & Contemporary Furniture for Living Room, Dining Room, Hallway, Kitchen, and more, Delivered to Your Doorstep


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

217 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,0

Wszystkie recenzje

(217)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Worst service ever faulty goods

Worst service ever faulty goods! Collection arrangement no details had to call A.P.C. overnight to find out if collection had been arranged. Seriously stay away. Don’t know if my refund will be done. No email or anything from courier and cosy to say collection is confirmed

8 lutego 2024
Opinia niezależna
Oceniono na 4 z 5

Great quality and ample choice

Great online shop for furniture. Ordered a 8-seater dining table that was supposed to ship in 3 weeks. After 3 weeks of no communication sent them an email. What wasn’t clear on the website is that Highland delivery can take up to two weeks extra. But all well once delivered. Great quality!

4 lipca 2023
Oceniono na 5 z 5

Definitely Recommend!

Definitely Recommend!
Great service, fantastic product! Had so many compliments on our dining and coffee tables
Can't fault this company!
Thank you :)

3 lipca 2023
Oceniono na 1 z 5

Poor quality

Poor quality, don’t publish reviews on the website unless they’re positive as mentioned by other reviews and customer services don’t respond when poor quality is flagged. Save your money and use a more reputable company

25 czerwca 2023
Oceniono na 5 z 5

Great delivery time

Delivery came really quickly! Most furniture at the moment seems to take weeks if not months to get but this came within a few days! The table was a really great price and as shown in the pictures.

1 kwietnia 2023
Oceniono na 3 z 5

There was good communication throughout…

There was good communication throughout the delivery, and the product was of good quality, but the instructions to put it together weren't very clear and didn't accurately represent the pieces of the furniture. It took a while to build and we had to take things apart and put them back together a few times.

1 marca 2023
Oceniono na 5 z 5

Great value for money

Great value for money. Discount on first order. Furniture is lovely and fully assembled. Deliver to room of choice, not kerbside drop of like so many companies do. Would definitely recommend.

25 stycznia 2023
Oceniono na 5 z 5

Great customer service.

I’ve had a great experience with the Housecosy team. I ordered a bookshelf in late August but didn’t move into my new house until December. By then, I discovered the bookshelf was defective and required a replacement shelf. After emailing the team over the holidays they were quick and friendly in arranging a new part with their supplier. Many thanks to the customer service team!

28 sierpnia 2022
Opinia niezależna
Logo housecosy

Odpowiedź od housecosy

Thanks for the feedback and we're pleased your issue was speedily dealt with!

Oceniono na 5 z 5

Great experience with house cosey.

Great experience with house cosy.
Delivered within 2 weeks of order.
Lovely quality and unique.

Thankyou.

4 lutego 2023
Opinia niezależna
Logo housecosy

Odpowiedź od housecosy

Thank you for taking the time to leave a review. I am pleased you are happy with the service and product received and we can't wait to see you back again!

Oceniono na 3 z 5

Housecosy Dining chairs

The service of the actually selling company “Housecosy” was great. Dispatch time was quick. However, the delivery company used was abysmal. They failed delivery twice and then blamed it on me. It took weeks to get the delivery made with a lot of chasing involved.
The chairs themselves look great and are comfortable to sit on even without a cushion. I would recommend. The only issue is that one of them broke after only a few uses. The seat part became detached from the legs and I have had to fix this myself. Maybe I should have returned them but I just couldn’t deal with that courier again. The other 3 chairs are fine.

1 grudnia 2022
Logo housecosy

Odpowiedź od housecosy

20/02/2023 - Thanks for taking the time to leave feedback regarding your housecosy experience. Following feedback we have successfully migrated our 2 man delivery partner who will offer an improved buying experience that our customers expect and deserve.

Oceniono na 1 z 5

Dispatch estimation is rubbish. No stock available for a 2-months old order

I Ordered Dining table on 24th of November, and the mentioned date was 4 weeks of dispatch.
On the due date, they claimed that the stock is due between the Christmas and the new year, and the dispatch will be after the new year due to the strikes.
Nevertheless, I didnt hear from them after the new year, and when I reached out to them again, they said that the item is out of stock and they do not have any estimate on the dispatch date. And this is almost after 2 months of my order.

I got my refund, but that is after wasting my time in waiting and all the follow ups

Update:
Order number: #5891

24 listopada 2022
Opinia niezależna
Logo housecosy

Odpowiedź od housecosy

Thank you for leaving your order number- one of the customer services team will reach out to you directly regarding your experience.

Oceniono na 3 z 5

The delivery process was not a great…

The delivery process was not a great experience. 5 confirmed delivery times/ dates and finally received my item

20 grudnia 2022
Logo housecosy

Odpowiedź od housecosy

20/02/2023 - Thanks for taking the time to leave feedback regarding your housecosy experience. Following feedback we have successfully migrated our 2 man delivery partner who will offer an improved buying experience that our customers expect and deserve.

Oceniono na 5 z 5

Excellent service

Excellent service and table was delivered by the expected date. Delighted with the quality of my new dining table and will definitely recommend this company to anyone

29 września 2022
Opinia niezależna
Logo housecosy

Odpowiedź od housecosy

thanks for your review and we're pleased you are happy with your product and service. We hope to see you again soon!

Oceniono na 3 z 5

Long delivery, okay quality

Delivery took a while but the item is good quality, not the most sturdy but does the job.

9 listopada 2022
Logo housecosy

Odpowiedź od housecosy

thanks for your review and we're pleased you are happy with your product and service. We hope to see you again soon!

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