Worst service ever faulty goods! Collection arrangement no details had to call A.P.C. overnight to find out if collection had been arranged. Seriously stay away. Don’t know if my refund will be done.... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I ordered the Maverick rug after falling in love with it online, unfortunately when it arrived it was the wrong rug I’d received. Literally two days later the rug was picked up and the correct rug r... Zobacz więcej
Reakcja na opinię
Initially slightly skeptical as i'd not heard of them before, but had a really good experience with Housecosy. Purchased a beautiful TV unit. Great communication and it was delivered within 2 weeks. T... Zobacz więcej
Reakcja na opinię
I’ve had a great experience with the Housecosy team. I ordered a bookshelf in late August but didn’t move into my new house until December. By then, I discovered the bookshelf was defective and requir... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z meblami do salonu
- również w kategorii:
- Sklep meblowy
- Sklep z sofami
Napisane przez firmę
Shop and Save now on Modern & Contemporary Furniture for Living Room, Dining Room, Hallway, Kitchen, and more, Delivered to Your Doorstep
Dane kontaktowe
Zjednoczone Królestwo
- info@housecosy.com
- housecosy.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Worst service ever faulty goods
Worst service ever faulty goods! Collection arrangement no details had to call A.P.C. overnight to find out if collection had been arranged. Seriously stay away. Don’t know if my refund will be done. No email or anything from courier and cosy to say collection is confirmed
Great quality and ample choice
Great online shop for furniture. Ordered a 8-seater dining table that was supposed to ship in 3 weeks. After 3 weeks of no communication sent them an email. What wasn’t clear on the website is that Highland delivery can take up to two weeks extra. But all well once delivered. Great quality!
Definitely Recommend!
Definitely Recommend!
Great service, fantastic product! Had so many compliments on our dining and coffee tables
Can't fault this company!
Thank you :)
Poor quality
Poor quality, don’t publish reviews on the website unless they’re positive as mentioned by other reviews and customer services don’t respond when poor quality is flagged. Save your money and use a more reputable company
The wrong size cabinet was delivered…
The wrong size cabinet was delivered and it took far too long to get the right one delivered and the wrong one taken away
Great delivery time
Delivery came really quickly! Most furniture at the moment seems to take weeks if not months to get but this came within a few days! The table was a really great price and as shown in the pictures.
Nice looking minus door alignment
Relatively easy construction minus the doors, poor alignment and spacing no matter how much they have been altered. One of the opening units for the doors was broken and therefore temperamental. Delay in receipt
There was good communication throughout…
There was good communication throughout the delivery, and the product was of good quality, but the instructions to put it together weren't very clear and didn't accurately represent the pieces of the furniture. It took a while to build and we had to take things apart and put them back together a few times.
A really lovely table
A really lovely table. Very pleased. Beautiful wooden top. Good quality
Great value for money
Great value for money. Discount on first order. Furniture is lovely and fully assembled. Deliver to room of choice, not kerbside drop of like so many companies do. Would definitely recommend.
Good customer service
Good customer service, great product and speedy & helpful delivery
Great customer service.
I’ve had a great experience with the Housecosy team. I ordered a bookshelf in late August but didn’t move into my new house until December. By then, I discovered the bookshelf was defective and required a replacement shelf. After emailing the team over the holidays they were quick and friendly in arranging a new part with their supplier. Many thanks to the customer service team!

Odpowiedź od housecosy
Great experience with house cosey.
Great experience with house cosy.
Delivered within 2 weeks of order.
Lovely quality and unique.
Thankyou.

Odpowiedź od housecosy
Housecosy Dining chairs
The service of the actually selling company “Housecosy” was great. Dispatch time was quick. However, the delivery company used was abysmal. They failed delivery twice and then blamed it on me. It took weeks to get the delivery made with a lot of chasing involved.
The chairs themselves look great and are comfortable to sit on even without a cushion. I would recommend. The only issue is that one of them broke after only a few uses. The seat part became detached from the legs and I have had to fix this myself. Maybe I should have returned them but I just couldn’t deal with that courier again. The other 3 chairs are fine.

Odpowiedź od housecosy
Dispatch estimation is rubbish. No stock available for a 2-months old order
I Ordered Dining table on 24th of November, and the mentioned date was 4 weeks of dispatch.
On the due date, they claimed that the stock is due between the Christmas and the new year, and the dispatch will be after the new year due to the strikes.
Nevertheless, I didnt hear from them after the new year, and when I reached out to them again, they said that the item is out of stock and they do not have any estimate on the dispatch date. And this is almost after 2 months of my order.
I got my refund, but that is after wasting my time in waiting and all the follow ups
Update:
Order number: #5891

Odpowiedź od housecosy
The delivery process was not a great…
The delivery process was not a great experience. 5 confirmed delivery times/ dates and finally received my item

Odpowiedź od housecosy
Excellent service
Excellent service and table was delivered by the expected date. Delighted with the quality of my new dining table and will definitely recommend this company to anyone

Odpowiedź od housecosy
Long delivery, okay quality
Delivery took a while but the item is good quality, not the most sturdy but does the job.

Odpowiedź od housecosy
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







