Very pleased with our new hot tub! Delivered and installed by top quality guys! All set up and features went through with Stuart. A great team of friendly professional people who went above and beyond... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Pros Stuart our installer was excellent for our new free flow azure, was very knowledgeable, helpful and answered all questions we had. Cons Delivery took longer than first told, if told as long as... Zobacz więcej
Very happy with the end product. We cannot speak highly enough of ‘hot tub sue’, our local expert who has gone above and beyond answering our many questions. Central office interaction was a little le... Zobacz więcej
Reakcja na opinię
Overall the purchase of a new hot tub lid & lifter went smooth although the lead time of 18 weeks seemed a long time. The fitter who installed the lid & lifter was excellent, good communication, was... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z wannami z hydromasażem
- również w kategorii:
- Naprawa basenów
- Naprawa wanien z hydromasażem
- Sklep z basenami i akcesoriami
Informacje przekazane przez różne źródła zewnętrzne
HotSpring has been supplying Hot Tubs for 40 years and has become the World’s Number One Hot Tub choice, with over 1 million happy customers Worldwide. Based in San Diego, HotSpring leads the industry in the design, engineering and manufacture of energy efficient Hot Tubs and has won numerous awards. HotSpring is part of Maco (a Fortune 500 Company). HotSpring South West & Wales has many years of experience and many happy customers, and you will find that everything you need is available in our Bristol, Plymouth, Chepstow, Swansea, and newly-opened Cardiff showrooms. Every person in our organisation is committed to following our Mission Statement: To be the dominant choice in the UK market for hot water relaxation products. To conduct business in an ethical manner that defines the standard for the industry. To provide the consumer with the ultimate shopping experience, buying assistance and after Sales follow-up.
Dane kontaktowe
Bristol, Cardiff, Swansea, Plymouth and Chepstow, Zjednoczone Królestwo
- 0800 033 7846
- marketing@hotspringsouthwest.co.uk
- hotspringhottubs.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 57% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Friendly service and well informed…
Friendly service and well informed sales team. The product is excellent. I was meticulous in comparing various brands and scrupulous in understanding the different specifications - our hot tub meets expectations and beyond and worth the premium cost if affordability isn’t the top priority.
We did suffer some issues with configuration with the subwoofer missing and a different control panel. These were swiftly rectified by the sales and regional office team.
We couldn’t be more happy with the product, it performs as expected - big praise to Sue and in particular Liene at the Plymouth branch for excellent service.
Great service
Great service. Brilliant product. All the after sales you’ll ever need.
Andy and Rob are a pleasure to deal with.
Awesome experience
Awesome experience, we have had the relay for 4 months now with no problems and we use it nearly everyday. Andy is really helpful and knowledgable and always a joy to talk to.
Very helpful and knowledgeable any…
Very helpful and knowledgeable any questions answered Rob very helpful guy
I popped into HOTSPRING for some hot…
I popped into HOTSPRING for some hot tub chemicals and general advice. Andy the sales consultant was most helpful and answered all my many questions to my satisfaction. Many Thanks. Robert WsM
Very helpful service
Sarah and Ken were brilliant in helping…
Sarah and Ken were brilliant in helping me to choose a hottub snd everything up to installation was smooth. Aftercare is also great. I’d highly recommend.
Hot spring have been amazing helping me…
Hot spring have been amazing helping me maintain my hot tub 5 year ago I bought it and still going strong x
It is said Good customer service means…
It is said Good customer service means meeting your customers needs in a timely, efficient, and pleasant way.Great customer service starts at the moment people walk through your doors.
This was definitely the case at Hotspring South West and Wales showrooms at Dobbies Garden Centre Swansea.
The Salesperson Allen made an amazing first impression by coming up first with a solid and tailored greeting.
He took the time to find out what I needed and what my preferences were, and then he walked me through the different type and sizes they had in their range.
Following on the friendliness and efficiency of this company at the showrooms extended to the service department at Bristol who service team showed they are committed to offering customers support when its needed most …..ensuring your purchase is installed to the highest standard and importantly left the customer with the confidence and reassurance you will always receive the very best attention and aftersales service, every step of the way.
The whole process from buying to installation was scrutinised to the last detail to ensure that you’re absolutely delighted with your new Hot Tub without a hitch because sometimes even the smallest details can make a big difference.
The whole experience was a pleasure from start to finish, everybody who sees the hot tub admires it. The workmen were the best we’ve ever had in the house, they worked quietly and considerately.
In conclusion…..A very willing Company good product with no hard pressure sales.
Thank You Hotspring South West and Wales
Great service and knowledge.
Great service and knowledge from Ben Powell helped us buy the perfect hot tub. Friendly and supportive thanks Ben!
Mitch and the Hotspring Relay
Well I was debating for a long time to get one. Now it's fitted and up and running I can't believe it was even a debate. From the initial showroom visit to the delivery date and installation Mitch kept us fully informed.
Installation was done in a very efficient and un interrupted fashion we didn't even know they were working in the garden. We have used the Hotspring Relay every night and loving every minute of it.
Looking forward to many years of pure bliss relaxing whilst letting all my aches and pains float away.
Thanks Mitch you made all this really easy and straight forward even down to choosing the right Hot tub for us.
Very helpful and friendly service
Very helpful and friendly service. Simon was able to answer all of our questions
Great knowledge and help
Fantastic service very informative and…
Fantastic service very informative and helpful
Both Andy and Terese were extremely…
Both Andy and Terese were extremely friendly, helpful and Knowledgable.
So much so we have bought a hot tub can’t wait to use it
Terese and Andy were extremely…
Terese and Andy were extremely knowledgeable and helpful, a joy to speak to. Will re visit regarding supplies for the newly purchased hot tub.
Ben was a very helpful young man who…
Ben was a very helpful young man who made us laugh and never felt pressurised when purchasing our hot tub would recommend anybody to purchase off him as we are chuffed to bits after spending this money we have to go without fish and chips for rest of the week
Went in for a net for my tub
Went in for a net for my tub. I couldn't remember what I wanted and was doing a Harry Potter wand movement and he was able to guess what I needed with out laughing at the strange person who was waving her arm in the shop
Definitely come back when need other bits
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