I needed to quickly find a quality snack gift that could be delivered to a hospital room on the same day. I was delighted when I found the Hospital Gift shop because their products looked good, were... Zobacz więcej
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Balloon arrangement I ordered was great, however I received an email that it was delivered but it was not. I had provided the patient's name and room number as well as paid a $15 delivery fee but 24 h... Zobacz więcej
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company states same day delivery for orders taken before 1:00 pm. My order, paid at 12:00 but were delivered the next day. disappointing. Flowers were exquisite!! Diane was very helpful and reassu... Zobacz więcej
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Great Job. The recipient loved the arrangement. They were able to deliver the flowers even after the customer had checked out.
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Informacje dotyczące firmy
O HospitalGiftShop.com
Napisane przez firmę
HospitalGiftShop.com | Same Day Hospital Gift and Flower Delivery
HospitalGiftShop.com makes it simple to send same-day hospital gifts, flowers, balloons, and personalized care packages to loved ones across the United States and Canada. We help families, friends, and colleagues deliver thoughtful gifts directly to hospital patients, making it easier to stay connected during life’s most important moments.
Whether you are sending get-well flowers, new baby gifts, or a comforting care package, our carefully selected collection of hospital-safe gifts ensures a personal and meaningful delivery experience. We specialize in same-day hospital delivery of fresh flowers, plush toys, chocolate baskets, balloons, and custom gift sets designed to bring smiles and support.
Our 100 percent satisfaction guarantee backs every order. If a patient is discharged or transferred before delivery, we will reroute your gift at no additional charge to ensure it still reaches your loved one.
Join thousands of customers who trust HospitalGiftShop.com to deliver comfort and care when it matters most. We proudly help send love and care to 8,000+ hospitals in the US and Canada. When someone you care about is in the hospital, your support should arrive just as quickly as your concern. That is our commitment.
HospitalGiftShop.com makes it simple to send same-day hospital gifts, flowers, balloons, and personalized care packages to loved ones across the United States and Canada. We help families, friends, and colleagues deliver thoughtful gifts directly to hospital patients, making it easier to stay connected during life’s most important moments.
Whether you are sending get-well flowers, new baby gifts, or a comforting care package, our carefully selected collection of hospital-safe gifts ensures a personal and meaningful delivery experience. We specialize in same-day hospital delivery of fresh flowers, plush toys, chocolate baskets, balloons, and custom gift sets designed to bring smiles and support.
Our 100 percent satisfaction guarantee backs every order. If a patient is discharged or transferred before delivery, we will reroute your gift at no additional charge to ensure it still reaches your loved one.
Join thousands of customers who trust HospitalGiftShop.com to deliver comfort and care when it matters most. We proudly help send love and care to 8,000+ hospitals in the US and Canada. When someone you care about is in the hospital, your support should arrive just as quickly as your concern. That is our commitment.
Same-Day Bedside Delivery
We offer guaranteed "same-day" delivery on select items!
Need to get a gift to your loved one in the hospital today? Any of our gift items in our Same Day Delivery category would be a great choice! From flowers, to balloons to yummy chocolate gift baskets! Our gifts are sure to bring a smile to your loved one's face! (Note: Order's must be placed before 1pm in the recipient's time zone in order to eligible for same-day delivery).
Dane kontaktowe
16950 Via de Santa Fe, Suite 5060-151, 92067, Rancho Santa Fe, Stany Zjednoczone
- 5672677600
- customerservice@hospitalgiftshop.com
- hospitalgiftshop.com
3,9
Dobra
16 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
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Inni użytkownicy przeglądali również
After the missed delivery in the…
After the missed delivery in the hospital, they were able to accommodate the order and deliver directly to their home! Great customer service really appreciate the extra mile!
27 sierpnia 2026
Very Quality & Efficient
I needed to quickly find a quality snack gift that could be delivered to a hospital room on the same day. I was delighted when I found the Hospital Gift shop because their products looked good, were reasonably priced and the same day delivery items were marked.
Very positive experience,
27 sierpnia 2026
Great Job.
Great Job.
The recipient loved the arrangement.
They were able to deliver the flowers even after the customer had checked out.
26 sierpnia 2026
Odpowiedź od HospitalGiftShop.com
Thank you for your wonderful review! We’re so glad to hear the recipient loved the arrangement and that we were able to get it delivered even after they had left the hospital. We truly appreciate you choosing us to help brighten their day! 🌸
better late than never
company states same day delivery for orders taken before 1:00 pm.
My order, paid at 12:00 but were delivered the next day. disappointing. Flowers were exquisite!!
Diane was very helpful and reassuring in hopes for delivery on time but they were all out of flowers until tomorrow.
27 sierpnia 2026
Odpowiedź od HospitalGiftShop.com
Thank you for your feedback, and we sincerely apologize that your order was not delivered the same day as expected. We understand how disappointing that was, especially after ordering before the cutoff. We’re glad to hear the flowers were exquisite and that Diane was helpful and reassuring. We truly appreciate your understanding and are sorry we fell short of your delivery expectations.
Had to scout the hospital to find the arrangement
Balloon arrangement I ordered was great, however I received an email that it was delivered but it was not. I had provided the patient's name and room number as well as paid a $15 delivery fee but 24 hours later, and after multiple phone calls to various places, we realized it was left at the main desk of the hospital so the recipient's family had to go and retrieve it. Not sure what the delivery fee I paid was for.
26 sierpnia 2026
Odpowiedź od HospitalGiftShop.com
Thank you for your feedback, and we’re glad to hear you loved the balloon bouquet! We sincerely apologize for the confusion surrounding the delivery. Due to hospital security protocols, our drivers are unable to deliver directly to patient rooms, so the bouquet was left at the hospital’s designated receiving area. Our balloon bouquets are prepared off-site and delivered directly to the hospital, which is why a delivery fee applies. We understand how frustrating it was for the family to retrieve the bouquet, and we truly appreciate your feedback.
This service is awesome
This service is awesome, especially for those who live out of state and want to send something immediately.
22 sierpnia 2026
Odpowiedź od HospitalGiftShop.com
Thank you so much for your wonderful review! We’re thrilled to hear you found our service helpful, especially when sending a thoughtful gift from out of state. We’re honored to help make those special moments a little easier, even from miles away! 💙🌸
Odpowiedź od HospitalGiftShop.com
Thank you for your kind review! We’re so glad you found our website easy to use and that your order was delivered quickly. We truly appreciate you choosing us! 🌸😊
Avoid
Last May, I called the Levine Children's Hospital in Charlotte to order a balloon bouquet to be sent to my granddaughter's hospital room. They referred me to a link on their website. I assumed the website was affiliated with them, but unfortunately that turned out to be incorrect. I ordered a Lilo & Stitch balloon bouquet to be delivered to my granddaughter's room the same day. That did not happen. After she was discharged, I was told that they would deliver the bouquet to the residence. When that finally happened, it was the incorrect bouquet. They sent Bluey instead (same color, but not the same character and too young for my granddaughter). Furthermore, there was no gift card attached. I messaged customer service multiple times and was told that the error would be corrected and the proper balloon bouquet sent. While waiting for that to happen, I received a completely different message from customer service that simply said, "The balloons delivered to the house are the balloons we rerouted from the hospital." I never heard from them again and the correct balloons were never delivered. Be kind to yourself and stay far, far away from this company!!!
18 maja 2026
Opinia niezależna
Odpowiedź od HospitalGiftShop.com
Thank you for sharing your experience, and please accept our sincere apologies. We’re truly sorry that the delivery did not go as planned, the incorrect balloon bouquet was sent, and the gift card was missing. We also regret that our communication left you without the resolution you were promised. We understand how disappointing this was, especially when you were trying to do something special for your granddaughter. We appreciate your feedback and are sorry we let you down.
Would order again!
Ordering process was easy and delivery was made on time as promised!
13 sierpnia 2026
Odpowiedź od HospitalGiftShop.com
Thank you for your wonderful review! We’re so glad the ordering process was easy and that your delivery arrived on time as promised. We truly appreciate you choosing us! 🌸💙
Poor Customer Service
I ordered a fruit bouquet on Saturday morning 8/8 - you took my money right away - but didn't tell me until Saturday evening that the delivery wouldn't be until Monday. My daughter was on bedrest in labor and delivery. I know they started Pitocin Monday morning - I don't know if she actually got it in time or not. I'd have loved to see a picture of her with fresh pineapple - you know?
10 sierpnia 2026
Odpowiedź od HospitalGiftShop.com
We sincerely apologize for the confusion during what was clearly a difficult time while your daughter was in the hospital. Our records confirm that the fruit bouquet was delivered before she was discharged, and we are glad it was able to provide her with some comfort. Although we did keep in contact with you about the delivery status and our delivery policy was communicated, you experienced disappointment regarding the timing of your order. We truly value your feedback and appreciate you bringing this matter to our attention.
This Company is misleading
This Company is misleading. Says to order by 1p n flowers will be delivered to bedside that day. Well firstly its not a hospital shop. 2nd they tacked on a 20.00 fee for tax n DELIVERY fee. They drop the flowers off at hospital front desk. Getting them to the patient is up to the nurses or volunteers. So the volunteer wasn't there when my order was "delivered" I had to call the front desk and ask that lady to please to it to the pt upstairs! Finally late that evening my friend got them. 2 stars cuz they were pretty flowers. But horrible "delivery" service. That should be noted on their site along with the cost. Very misleading!
13 sierpnia 2026
Opinia niezależna
Odpowiedź od HospitalGiftShop.com
Thank you for sharing your experience, and please accept our sincere apologies for the confusion and frustration surrounding your delivery. We understand how disappointing it was to learn that our drivers are unable to deliver directly to patient rooms due to hospital security protocols. We’re glad your friend ultimately received the flowers, but we’re sorry the process was more difficult than expected. We truly appreciate your feedback and will share your concerns with our team.
Very disappointed I ordered flowers for…
Very disappointed I ordered flowers for daughter and balloon bouquets for 2 grandkids that were all in a bad accident. I got message that one was delayed til next day. My daughters was immediately delivered without a card so she didn’t know who they were from. She took a picture to post on Facebook to see who sent them. Grandkids never got theirs they were discharged before they came. Horrible customer service.
8 sierpnia 2026
Odpowiedź od HospitalGiftShop.com
We’re truly sorry for what you and your family experienced, especially during such a difficult and frightening time. We understand how important it was for your gifts to arrive and for your daughter to know they were from you. We’re deeply sorry that we fell short when your family needed a little comfort and support. Thank you for sharing your experience with us, and we sincerely hope you’ll give us another opportunity to serve you in the future.
Delivery was made promptly
5 sierpnia 2026
Odpowiedź od HospitalGiftShop.com
Thank you for your kind review! We’re so glad to hear your delivery arrived promptly. We truly appreciate you choosing us to help brighten someone’s day! 🌸
Spectacular interaction with your staff…
Spectacular interaction with your staff especially when the patient was removed from the hospital and moved to a rehab facility. Staff was helpful, professional & warm! As we know, staff makes or breaks a business!!
8 sierpnia 2026
Odpowiedź od HospitalGiftShop.com
Thank you so much for your wonderful review! We’re thrilled to hear our team was helpful, professional, and warm, especially when your recipient was moved to a rehab facility. We truly appreciate your kind words about our staff—they mean so much to us! Thank you for choosing us to be part of such a thoughtful gesture. 💙
CHEAP & LATE Flowers did not arrive…
CHEAP & LATE Flowers did not arrive same day. When they arrived, the $90 bought me 4 carnations, 3 roses, and filler from the local Harris Teeter.
5 sierpnia 2026
Odpowiedź od HospitalGiftShop.com
Thank you for sharing your feedback, and please accept our sincere apologies that your flowers did not arrive as expected. We understand your disappointment, especially given the price you paid and the fact that the arrangement did not meet your expectations. We have issued a partial refund and truly regret that we fell short of providing the quality and timely service you deserved.
Item was delivered as ordered
Item was delivered as ordered. But delivery fee seems rather excessive when I thought I was buying from the gift shop within the hospital.
5 sierpnia 2026
Odpowiedź od HospitalGiftShop.com
Thank you for your feedback! We’re glad to hear your order was delivered as requested. We understand the confusion regarding the delivery fee. While some items come directly from the hospital gift shop, some of our floral arrangements are freshly created by a local florist and delivered directly to the hospital, which is why a delivery fee applies. We appreciate your understanding and thank you for choosing us!
Odpowiedź od HospitalGiftShop.com
Thank you so much for your wonderful review! We’re thrilled to hear you had another great experience with us. It means so much to have you as a returning customer, and we truly appreciate your continued support! 💙🌸
Too long to deliver!
I placed an order on Saturday afternoon. There was no delivery on Sunday which is somewhat understandable.
NOT DELIVERED ON MONDAY. NOT DELIVERED TO FACILITY UNTIL TUESDAY AT 6:58 PM!!! Not sure what time it was delivered to her room. Wednesday I believe. Should have ordered from a different vendor.
5 sierpnia 2026
Odpowiedź od HospitalGiftShop.com
Thank you for sharing your experience, and please accept our sincere apologies for the significant delay. We completely understand your frustration, especially with the order not reaching the facility until Tuesday evening and the recipient not receiving it until later. We’re sorry we did not provide the timely delivery you expected and truly regret the disappointment this caused. We have issued a refund of the delivery fee. While we know this doesn’t change the experience you had, we hope you’ll give us another opportunity to serve you in the future.
I would give them a zero if possible
I would give them a zero if possible! I first tried ordering by phone with the Weill Cornell gift shop but was told there was only one staffer there who could not handle the order, and advised ordering online through this site. I did so. After paying an extra $20 for the "delivery fee" I learned that they are unable to deliver to patient rooms. I was told that either a patient's visitor/family member OR a staff person from the patient's floor would have to pick up the flowers. There ensued 3 days of confusing and repetitive texts and emails with this service. They asked for - and I gave - the patient's husband's cellphone number, supposedly so the pick-up could be coordinated. The husband tried to locate the flowers in 2 separate places in the hospital but with no luck. I have asked for a full refund, since the patient was discharged today.
9 sierpnia 2026
Opinia niezależna
Odpowiedź od HospitalGiftShop.com
Thank you for sharing your experience, and please accept our sincere apologies for the frustration and confusion surrounding your order. We understand how disappointing it was to navigate the hospital’s delivery procedures and make multiple attempts to locate the flowers. The $14.95 fee covers the fresh preparation and delivery to the hospital. We’re sorry the process did not meet your expectations and appreciate your feedback.
They went above and beyond
The flowers I ordered for a hospitalized loved one were delivered, but the volunteer staff did not take the flower to the pt at that time. My loved one was transferred out of the hospital the next day and the volunteer office at the hospital would take no responsibility receiving the flowers and not yet delivering them to the patient. Hospital Gift Shop went back to hospital, retrieved the flowers, and then drove then to my loved ones new facility. Such a breath of fresh air to get that kind of customer service nowadays. I will definitely order again.
10 kwietnia 2026
Odpowiedź od HospitalGiftShop.com
Thank you so much for your wonderful review! We’re truly glad we could step in and make sure your flowers reached your loved one after their transfer. We understand how important it is for a thoughtful gift to arrive where it’s needed, and we’re so happy we could help. Your kind words mean so much to our team, and we look forward to serving you again! 💙🌸
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