Bonjour j’ai commandé sa fait 10 jours aucun signe de livraison j’arrive même pas suivre l’avancement de mon colis car j’ai l’impression qu’ils ont désactivé mon compte j’arrive plus à y accéder alors... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I discovered Hope Fashion through another company I trust and was excited by Hope’s designs and ethos. I have bought a few pieces which have fitted, been worn and enjoyed. I’m small petite size but Ho... Zobacz więcej
Reakcja na opinię
My first order from Hope and it certainly won't be the last! Fantastic customer service (hand written post card was a lovely touch!) Delivery was very quick - within 24 hours. The herringbone coat is... Zobacz więcej
Reakcja na opinię
Fantastic foundation wide legged trousers and long sleeved top and gorgeous soft blouson jumper. As ever, promptly despatched by Hope with a hand written note. These clothes are very good quality and... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Hope is a collection of elegant, relaxed fashion pieces that will make all women look and feel beautifully confident. Fashion should be fun and Hope has a contemporary simplicity that allows you to get on with being a busy, sociable woman, while still looking effortlessly stylish.
Dane kontaktowe
NM Hope Ltd, RG18 0XT, Thatcham, Zjednoczone Królestwo
- 01189844839
- customerservice@hopefashion.co.uk
- hopefashion.co.uk
3,9
Dobra
4 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
perfect!!!…
everything ,was just perfect just as i have expieriencend from hope before, def, will order again. thanks.
17 marca 2023
Odpowiedź od Hope Fashion
Dear Karin,
Thank you very much for your ongoing support and wonderful review,
Best wishes,
Amanda
Exceptional service
I emailed Hope and they went out of their way to find my size and I received it within two days.
16 marca 2023
Odpowiedź od Hope Fashion
Dear Gillian,
I'm glad that we could help and we appreciate your five star review, thank you.
Very best wishes,
Amanda
I love hope clothes and buy usually in…
I love hope clothes and buy usually in the sale now I’m retired love the colours I’m only 5 ft tall so have choose carefully
23 marca 2023
Odpowiedź od Hope Fashion
Dear Helen,
Thanks for your order and five star review, very much appreciated,
Best wishes,
Amanda
As always a very efficient service and…
As always a very efficient service and so easy to order and return if not quite right
13 marca 2023
Odpowiedź od Hope Fashion
Dear Janet,
Thanks for the time that you have taken to write such a positive review,
Warm wishes,
Amanda
Fabulous product fabulous service
Order arrived well packaged and very quickly (within 48 hours). The skirt and dress are just fabulous, love the quality and fit, feel fantastic in the gorgeous fabrics, really really pleased with both and highly recommend
17 marca 2023
Opinia niezależna
Odpowiedź od Hope Fashion
Dear Gillian,
With very many thanks for your review about our service and we're delighted that you love your new styles!
Best wishes,
Amanda
Amethyst Top
Delivery is always prompt and reliable. Items are very good quality and individual.
17 marca 2023
Odpowiedź od Hope Fashion
Dear Maria,
We're happy to hear that you love The Cocoon Rib Tank - Amethyst, thanks for your 5 star review!
Kind regards,
Amanda
Superb quality and cohesive pieces…
Superb quality and cohesive pieces which you can build on. Great communication and a sense of community from the women who invest in this innovative brand
19 marca 2023
Odpowiedź od Hope Fashion
Dear Giselle,
Thanks for these wonderfully supportive words, keeps us motivated to exceed customer expectations in all we do!
Warm wishes,
Amanda
Love my linen jumpsuit
16 marca 2023
Odpowiedź od Hope Fashion
Dear Jane,
Thanks for your order and we hope that you love wearing The Linen Jumpsuit (when the weather improves!)
Kind regards,
Amanda
Great clothes that wear and wash well
Great clothes that wear and wash well. Quick delivery. Fit beautifully
15 marca 2023
Odpowiedź od Hope Fashion
Hi,
Thank you so much for your ongoing support and kind words,
Best wishes,
Amanda
Gorgeous Clothing
Gorgeous, beautifully designed, top quality clothing. Fast efficient delivery from a small, professional and friendly company. Thank you Hope team!
28 lutego 2023
Odpowiedź od Hope Fashion
Dear Liane,
Thanks so much for the kind words and the time that you have taken to write to us, it means so much,
Best wishes,
Amanda
Hope has the magic touch
Hope is different - apart from fast delivery and response, fabulous fabric and beyond beautiful clothing - buying from this company feels like a very personal experience. They actually go to the trouble of placing a postcard in your order and use their names and yours. You feel cared for by the tone of their emails. What a lovely company to buy from. Thank you Nayna and Hope.
11 marca 2023
Opinia niezależna
Odpowiedź od Hope Fashion
Dear Brenda,
I've just read your wonderful words out to the team and we are all so grateful for how you describe our beautiful business, and also for your ongoing support,
Warm wishes,
Amanda
Beautiful fit
Beautiful fit, the blue jumpsuit so flattering and the jumper has just enough sparkle to wear anywhere
26 lutego 2023
Odpowiedź od Hope Fashion
Dear Susan,
With many thanks for your wonderful five star review about The Notch Neck Linen Jumpsuit - Indigo, we hope that wearing it brings much joy!
Kind regards,
Amanda
All fine with the delivery but ..
All fine with the delivery but the trousers are a little bit too long. The two previous pairs of trousers I’ve had ( super curvy) were a perfect length and fit.
3 marca 2023
Odpowiedź od Hope Fashion
Dear Anne,
Thanks for your review and order.
I'm sorry to hear that The Cuffed Trouser - Navy didn't work for you. I can see that you purchased Comfort Trousers from us previously and the fit should be consistent so apologies.
Best wishes,
Amanda
Another lovely purchase
Hope fashion is extremely stylish and also well made using great quality fabrics.
The pink sweater is a wow and I’m looking forward to wearing the Summer dress with white skinny trews and white tee shirt …can’t wait for the better weather ,thank you .
2 marca 2023
Odpowiedź od Hope Fashion
Dear Jennifer,
Thanks so much for your kind words and ongoing support, it means alot,
Best wishes,
Amanda
My lilac jumpsuit arrived in first…
My lilac jumpsuit arrived in first class condition and really suits me. I can wear it in so many ways. With trainers, with ballet flats, with heels and hat, over a t-shirt, under a jacket and so on. Thank you xx
22 lutego 2023
Odpowiedź od Hope Fashion
Dear Carole,
Many thanks for your wonderful five star review!
Kind regards,
Amanda
Great dress at a fantastic price
Great dress at a fantastic price, now even better as reduced further! Sizing/fit excellent. Lining would improve further.
21 lutego 2023
Odpowiedź od Hope Fashion
Dear Margaret,
Thanks for ordering The Crushed Velvet Soft Cowl Neck Dress - Navy, and for leaving such a glowing review!
Very best wishes,
Amanda
Excellent Customer Service
I cannot believe how quickly items are despatched after ordering! So beautifully packed too! All delivery instructions are followed with no problems. One of the best companies for customer service and return of items too, Besides which, the design and quality of clothes are very good. Love this brand.
20 lutego 2023
Odpowiedź od Hope Fashion
Dear Eiran,
What an amazing review, we truly appreciate everything that you have said about our brand, many many thanks.
Warm wishes,
Amanda
The personal service and customer…
The personal service and customer experience is first class along with fabulously looking and feeling great clothes!
24 lutego 2023
Odpowiedź od Hope Fashion
Dear Debbie,
Thank you, what a lovely review. It means alot to us all here at Team Hope.
Best wishes,
Amanda
Odpowiedź od Hope Fashion
Dear Alessandra,
A very warm welcome to Hope, and many thanks for your order on 22nd February. I have just replied to you directly on email.
I am so sorry you feel that you can only give us a 1star review on Trust Pilot. Just to let you know that we did send you an order confirmation email when you placed the order, plus we did send your order the same day with a shipping confirmation email, if you have a chance please check your junk folder in emails as they can sometimes end up in there.
Please see the tracking link below which says the parcel was presented to customers on 24/2:
https://www.royalmail.com/track-your-item#/tracking-results/LO205785442GB
If there is anything else that I can help then please don’t hesitate to ask.
Very best wishes,
Amanda
Excellent service and products as always
Really speedy overnight delivery and beautifully wrapped as always. The jumpsuit is a lovely fabric and well made, hangs well and fits generously. I’ve always been happy with what I’ve bought from Hope and this was a good bargain in the sale. Thank you 💕
27 lutego 2023
Odpowiedź od Hope Fashion
Dear Karen,
Thanks for ordering The Zip Front Ponte Jumpsuit - Forest Green and taking the time to leave such a positive review!
Kind regards,
Amanda
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.