Bonjour j’ai commandé sa fait 10 jours aucun signe de livraison j’arrive même pas suivre l’avancement de mon colis car j’ai l’impression qu’ils ont désactivé mon compte j’arrive plus à y accéder alors... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I discovered Hope Fashion through another company I trust and was excited by Hope’s designs and ethos. I have bought a few pieces which have fitted, been worn and enjoyed. I’m small petite size but Ho... Zobacz więcej
Reakcja na opinię
My first order from Hope and it certainly won't be the last! Fantastic customer service (hand written post card was a lovely touch!) Delivery was very quick - within 24 hours. The herringbone coat is... Zobacz więcej
Reakcja na opinię
Fantastic foundation wide legged trousers and long sleeved top and gorgeous soft blouson jumper. As ever, promptly despatched by Hope with a hand written note. These clothes are very good quality and... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Hope is a collection of elegant, relaxed fashion pieces that will make all women look and feel beautifully confident. Fashion should be fun and Hope has a contemporary simplicity that allows you to get on with being a busy, sociable woman, while still looking effortlessly stylish.
Dane kontaktowe
NM Hope Ltd, RG18 0XT, Thatcham, Zjednoczone Królestwo
- 01189844839
- customerservice@hopefashion.co.uk
- hopefashion.co.uk
3,9
Dobra
4 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
NIce jumper but cut could be better
Speedy and peronalised delivery as always, thanks. Love the colour orange and the material, but it is not a flattering cut as it stops just half way on my slightly protruding stomach rather than hiding it. The jumper seems to be wider than long. Still I kept it and I wear a pink, long t-shirt underneath to stretch the overall lenght.
15 kwietnia 2023
Odpowiedź od Hope Fashion
Dear Brigitte,
We appreciate the time that you have taken to write a review about The Nikki Cotton V Jumper - Dahlia Orange. I'm sorry that the fit on the knit isn't as expected. The design is to be shorter at the front and longer at the back which we showed in the images on the website. However it sounds great that you style it a way that works for you.
With very best wishes,
Amanda
Very happy with the service for my…
Very happy with the service for my latest purchase from Hope Fashion.
9 kwietnia 2023
Odpowiedź od Hope Fashion
Dear Sarah,
Thank you for your order and ongoing support, it means so much,
Best wishes,
Amanda
I have been a Hope customer since 2017
I have been a Hope customer since 2017. I never get tired of this brand. Some may say the clothes are quite pricey but the quality of the fabrics and knits make them investment pieces and I wear them year after year. The joy of Hope is that you can build on a core wardrobe just add to it season after season. The sizing works so well with my fluctuating weight they are neither too tight or too loose because they are cut so well. Give Hope a try the clothes are just so comfortable and stylish. Carole
13 kwietnia 2023
Odpowiedź od Hope Fashion
Dear Carole,
Thank you so much for the time you have taken for such a joyous review, you're a superstar customer and Hope just wouldn't be the same without you as part of our family, and a Hope Saviour too!
Warm wishes,
Amanda
Great trousers, fabulous customer service
I bought beautiful wide stiped camel trouser after seeing caryn franklin on instagram showcasing the owner and designer. They are exactly as described, well made, fab fit and speedy, well packaged and considerate, customer service. Thanks!!! well worth checking out!!! always happy to support female led enterprise.(invoice number 13904)
3 kwietnia 2023
Opinia niezależna
Odpowiedź od Hope Fashion
Dear Wendi,
A very warm welcome to Hope and thank you for your order of The Wide Leg Stripe Trouser Grey / Camel Stripe!
We very much appreciate your kind words,
With best wishes,
Amanda
Great business
4 kwietnia 2023
Odpowiedź od Hope Fashion
Dear Monica,
Many thanks for your five star review!
Best wishes,
Amanda
Really easy purchase from start to…
Really easy purchase from start to finish. Quick delivery that didn’t cost the earth and one of the most amazing quality jumpsuits I have ever had. I just can’t wait for an occasion to wear it!
11 kwietnia 2023
Odpowiedź od Hope Fashion
Dear Jane,
Thanks so much for your very fabulous review about The Tie Waist Jumpsuit - Amethyst, we're delighted that you love it! Thank you for taking the time to write such a glowing review.
Kind regards,
Amanda
Efficient and timely delivery of quality garmentsand great…d
Efficient and timely delivery and great quality of the goods when they arrived.
A real treat!
9 kwietnia 2023
Odpowiedź od Hope Fashion
Dear Loretta,
Thanks for such a positive five str review!
Best wishes,
Amanda
I haven’t received my goods
I haven’t received my goods. I have contacted hope three times by phone Abs each time have left details of my order but have not received anything
29 marca 2023
Odpowiedź od Hope Fashion
Dear Jan,
Many thanks for your order and getting in touch.
I have just emailed you directly. I was only aware that you hadn’t received it when I saw this Trust Pilot review, I’m very sorry that you have left voice messages and we have not got back to you, we will check the system this morning.
We sent your order on 3rd April, I have sent your tracking details in the email.
If there is anything else that I can do to help please don’t hesitate to let me know, and thank you for your patience,
Best wishes,
Amanda
Odpowiedź od Hope Fashion
Dear Celine,
Many thanks for your five star review and ongoing support,
Kind regards,
Amanda
Promptly delivered. Hassle free return
Good delivery time. Unfortunately had to return item as it did not suit me
3 kwietnia 2023
Odpowiedź od Hope Fashion
Dear Paula,
Many thanks for your order and I hope that you find something you love next time in our new SS23 Collection,
Kind regards,
Amanda
Odpowiedź od Hope Fashion
Dear Vanessa,
Thank you for ordering The Crushed Velvet Soft Cowl Neck Dress - Navy, and the time that you have taken to leave such a positive review,
Best wishes,
Amanda
Excellent product and service.
29 marca 2023
Odpowiedź od Hope Fashion
Dear Jayne,
Many thanks for your order and five star review,
Best wishes,
Amanda
Odpowiedź od Hope Fashion
Dear Dawn,
Thank you for your five star review and ongoing support,
With warm wishes,
Amanda
For the first time I was sad......and disappointed…
For the first time I was disappointed in a product from you......
Interesting in that from the date of my purchase up until today - I have lost 10.4 kilograms due to illness....yet this tunic was tight on me ... ! Heaven forbid I was still the original weight ... ! THAT would have been a nightmare - add to this ? The side seams are puckered..... I have dropped it off to my dressmaker 40kms away..... With luck this tunic was the one and only ''mistake'' ....
13 marca 2023
Odpowiedź od Hope Fashion
Dear Lorraine,
Thank you for another order and the time that you have taken to leave a review.
I am so sorry that you are unhappy with The Open Back Tunic - Teal and it hasn't worked for you. We very much appreciate your honest feedback and hope that you can find something from our newly launched SS23 collection.
With warm wishes,
Amanda
Lovely quality items packaged with care…
Lovely quality items packaged with care and delivered quickly. Excellent commjnication
28 marca 2023
Odpowiedź od Hope Fashion
Dear Brenda,
Thanks for your order and five star review, very much appreciated,
Kind regards,
Amanda
Fantastic foundation top
Very quick delivery of what looks to be a superb top. Exactly what I was looking for to go underneath a summer dress so I can wear it when it's cooler. Very pleased indeed!
28 marca 2023
Odpowiedź od Hope Fashion
Dear Lindy,
Thanks for your fabulous review about The Foundation Long Sleeve Scoop Neck Top - Navy, enjoy wearing it!
Very best wishes,
Amanda
You have been very efficient.
You have been very efficient.
Unfortunately the blouse was too big and I have had to return it.
Alison Boyd
26 marca 2023
Odpowiedź od Hope Fashion
Dear Alison,
Thank you for your five star review,
Warm regards,
Amanda
Received my order and absolutely love…
Received my order and absolutely love my purchase. I have been buying from Hope since the beginning and they never fail to impress me with the customer service, quality of the clothes and the comfort and style. My Lace Trim Bias Cut Dress - Peacock Green dress is going with me on holiday and I know it is going to be perfect. Thank you Hope
25 marca 2023
Odpowiedź od Hope Fashion
Dear Mary-Jane,
Thank you so much for your wonderful words of support about our lovely brand,
Kind regards,
Amanda
Always prompt dispatch
Always prompt dispatch. Always excellent customer service. Always a personal message with the package.
25 marca 2023
Odpowiedź od Hope Fashion
Dear Jane,
Thank you from us all for your five star review,
Very best wishes,
Amanda
Parcel arrived very quickly
Parcel arrived very quickly, as always Hope Fashion are a delight to shop from.
25 marca 2023
Odpowiedź od Hope Fashion
Dear Selina,
With many thanks for the time that you have taken to leave such a positive review,
Kind regards,
Amanda
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.