I had a large water bill and thought maybe I had a leak in my outdoor pipe so I called Home Serve. They were prompt and professional in responding. Men were sent to check it out. They arrived exactly... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Honestly, the easiest most seamless resolution I could have hoped for. We had a clogged drain in the kitchen sink and we were immediately connected with a local service who fixed the issue within a fe... Zobacz więcej
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I appreciate the fact that someone takes my call right away and tries to locate a repair person even on a Sunday. The young man that came from WL plumbing was so nice so professional and so respectful... Zobacz więcej
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We had our drain under the kitchen sink fixed. Unfortunately, it still had a small leak. Called up, requested help with it, so they came out again and put in a different pipe, etc. The service guys we... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
At HomeServe, our mission is simple: to help free our customers from the worry and inconvenience of home emergency repairs and installations. And since 2003, we’ve been doing just that. HomeServe is the leading provider of home repair solutions, serving over 4.6 million loyal customers with repair service plans and many more who use our additional solutions throughout the U.S. and Canada. HomeServe has an exceptional customer satisfaction rating and is accredited by the Better Business Bureau. Our goal is to provide homeowners with the tools to help them protect against the expense, worry and inconvenience of plumbing, water, sewer, electrical, heating and cooling emergencies. HomeServe prides itself on providing quality local service and expert installation services. How do we do this? For nearly two decades, HomeServe has been working with leading utilities and municipalities – now numbering over 1,350 – to make optional service plans available to their customers, members, and residents. These home repair plans help cover household systems that many homeowners are unaware of their responsibility to maintain. (It's a fact: systems that break from everyday wear and tear are typically not covered by basic homeowners' insurance, the utility, or the municipality.) Our contractor network, a group of over 2,900 locally owned small businesses consisting of some of the best home repair experts across the country, allows us to deliver a quality service experience to our customers when they need us.
Dane kontaktowe
45 Glover Avenue, 06850, Norwalk, Stany Zjednoczone
- 855-336-2465
- response@homeserveusa.com
- homeserve.com
4,7
Doskonała
11 tys. recenzji
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Amir was great.
Amir was great.. I intended to give all ratings 5 stars and somehow the final list moved ahead of me.
7 maja 2026
Odpowiedź od HomeServe USA
We're happy to hear that you had a positive experience. We appreciate your feedback and are glad the service met your expectations, despite the accidental rating issue.
Odpowiedź od HomeServe USA
We appreciate you sharing; we are so glad everything went well and they were great for your pleasing experience!
Odpowiedź od HomeServe USA
We appreciate you taking the time to share your positive experience. We're glad our staff was helpful and courteous!
Great job by Ian and Seth
Great job by Ian and Seth. Very professional and courteous. We highly recommend them.
6 maja 2026
Odpowiedź od HomeServe USA
We appreciate you sharing your positive experience! We're so glad they were professional and courteous, and you highly recommend them.
Odpowiedź od HomeServe USA
We appreciate the positive feedback; we are so glad you found our service professional, nice, and on time.
Grateful to have Homeserve coverage
Homeserve handled my service request with professionalism and expediency. The service provider was very helpful and fixed the issue I was having with my dishwasher. Overall, a very efficient and painless experience!
6 maja 2026
Odpowiedź od HomeServe USA
We're happy to hear that your service request was handled with professionalism and speed. It's great to know that the service provider was very helpful and resolved the dishwasher issue. Thank you for your positive feedback!
Interaction with customer service
Interaction with customer service, and Cornielius the plumber was very good!
5 maja 2026
Odpowiedź od HomeServe USA
We're happy to hear that you had a very good interaction with customer service and the plumber! We appreciate your positive feedback!
I had a large water bill and thought…
I had a large water bill and thought maybe I had a leak in my outdoor pipe so I called Home Serve. They were prompt and professional in responding. Men were sent to check it out. They arrived exactly on time and were very polite, helpful and professional and explained things to me. Apparently, I had a running toilet during the timeframe.
4 maja 2026
Odpowiedź od HomeServe USA
We appreciate you sharing your experience. We're glad the team responded quickly and professionally to your concerns about a possible leak. It's great to hear they were helpful, polite, and professional while explaining the cause of the high water bill.
Very professional
Very professional, listen to my concerns and took the appropriate action need to resolve the issue
6 maja 2026
Odpowiedź od HomeServe USA
We appreciate your positive feedback! We are so glad that we were professional, listened to your concerns, and took the appropriate action to resolve the issue.
Odpowiedź od HomeServe USA
We appreciate you sharing; we are so glad you found our service quick, effective, and courageous!
Very prompt
Very prompt, and the people are very well done job. Things fixed very quickly without any hassle.
6 maja 2026
Odpowiedź od HomeServe USA
We appreciate your feedback! We're so glad that we were prompt and completed the job very well. It's great the issues were fixed quickly without hassle.
The HVAC staff did a great job…
The HVAC staff did a great job resolving my sewer issue. They were professional , pleasant and answered all my questions.
4 maja 2026
Odpowiedź od HomeServe USA
We're happy to hear that the HVAC staff resolved the sewer issue effectively. We appreciate that they were professional, pleasant, and answered your questions.
Home Serve got Plumber out next day
Home Serve got Plumber out next day! Man, from Plumbing company very professional, knew his job, friendly and asked if I needed anything else! He wanted me to be satisfied my problem was fixed! It was fixed his name is Luke!
6 maja 2026
Odpowiedź od HomeServe USA
We're happy to hear that the plumber was professional, friendly, and ensured your satisfaction. We appreciate you sharing your positive experience with us, and we're glad the problem was fixed!
Mike was very professional
Mike was very professional, informative, patient, knowledgeable,… about the HVAC system. He tried very hard to educate me on the mechanics of how the HVAC system works. Lol…
6 maja 2026
Odpowiedź od HomeServe USA
We're happy to hear that you found the technician professional, informative, and patient! We appreciate you acknowledging their efforts to educate you about your HVAC system.
Odpowiedź od HomeServe USA
We appreciate you taking the time to share your positive feedback regarding our technician's professionalism and promptness!
Checking Sewer Line
We had sold our home and we needed a Camera brought in to check our sewer line after the line was cleaned and Home Serve refused the camera.
4 maja 2026
Odpowiedź od HomeServe USA
We regret that you faced difficulty getting the sewer line inspected after cleaning and that the request was turned down. We appreciate your feedback and will review the matter.
Ver disappointed with the level of…
Ver disappointed with the level of service & expertise. Two Salespeople (they called themselves technicians!) showed with one goal in mind to Sell a new AC unit. They didn’t even check the unit with any tools. Immediately condemned the unit. After requesting to check the unit properly, they found the motor was likely damaged. The replacement cost $2000. However, they warned me that they couldn’t check the compressor condition & it maybe wasting my $. They proposed a new special program for replacing the whole unit @ $270.00 + tx monthly for 10 years totaling $34,668.00 calling this plan peace of mind for 10 years. When asked the average replacement price in full, they offered $12,000.00 to $13,000.00. I decided to get a second opinion. The REAL technician showed up within hours & tested the whole unit. The only issue was motor replacement & condenser cleaning which cost $600.00 versus $2,000.00 & offered the option of a replacement unit between $6,000.00 -$7,000.00 versus $13,000.00. My recommendation to stay away from this company and cancel the services recommended by FPL to maintain the AC unit, A TOTAL SCAM.
4 maja 2026
Odpowiedź od HomeServe USA
We appreciate your feedback and regret that you were not satisfied with your service. We're concerned about the issues you raised and will investigate them further. Our aim is to provide expert service, and we'll review your experience to see where we can improve.
Excellent technician respectable and…
Excellent technician respectable and professional. I will recommend Home Serve to everyone.
6 maja 2026
Odpowiedź od HomeServe USA
We're happy to hear that the technician was respectable and professional! We appreciate your recommendation of our services to others.
Dispatch did everything to make sure…
Dispatch did everything to make sure the job was done correctly. Sent highest quality technicians who handled the problem. Completely satisfied. If I could give you a 10 star rating I truly would.
6 maja 2026
Odpowiedź od HomeServe USA
We're happy to hear that dispatch ensured the job was done correctly and that our technicians handled the problem to your satisfaction. We appreciate your high rating!
Odpowiedź od HomeServe USA
We're happy to learn that the technician was on time and quickly resolved the issues. We appreciate your positive feedback and thank you!
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