I had a large water bill and thought maybe I had a leak in my outdoor pipe so I called Home Serve. They were prompt and professional in responding. Men were sent to check it out. They arrived exactly... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Honestly, the easiest most seamless resolution I could have hoped for. We had a clogged drain in the kitchen sink and we were immediately connected with a local service who fixed the issue within a fe... Zobacz więcej
Reakcja na opinię
The timely manner in which the plumber arrived to assess my suspected sewer back up problem. After my call to Home Serv, he was at my home approximately 1 hour and 15 minutes later.
I appreciate the fact that someone takes my call right away and tries to locate a repair person even on a Sunday. The young man that came from WL plumbing was so nice so professional and so respectful... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
At HomeServe, our mission is simple: to help free our customers from the worry and inconvenience of home emergency repairs and installations. And since 2003, we’ve been doing just that. HomeServe is the leading provider of home repair solutions, serving over 4.6 million loyal customers with repair service plans and many more who use our additional solutions throughout the U.S. and Canada. HomeServe has an exceptional customer satisfaction rating and is accredited by the Better Business Bureau. Our goal is to provide homeowners with the tools to help them protect against the expense, worry and inconvenience of plumbing, water, sewer, electrical, heating and cooling emergencies. HomeServe prides itself on providing quality local service and expert installation services. How do we do this? For nearly two decades, HomeServe has been working with leading utilities and municipalities – now numbering over 1,350 – to make optional service plans available to their customers, members, and residents. These home repair plans help cover household systems that many homeowners are unaware of their responsibility to maintain. (It's a fact: systems that break from everyday wear and tear are typically not covered by basic homeowners' insurance, the utility, or the municipality.) Our contractor network, a group of over 2,900 locally owned small businesses consisting of some of the best home repair experts across the country, allows us to deliver a quality service experience to our customers when they need us.
Dane kontaktowe
45 Glover Avenue, 06850, Norwalk, Stany Zjednoczone
- 855-336-2465
- response@homeserveusa.com
- homeserve.com
4,7
Doskonała
11 tys. recenzji
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od HomeServe USA
We appreciate you sharing; we are so glad the technician did a great and professional job for your pleasing experience!
Great service
They responded very quickly to our emergency. The technician was fabulous: personable, professional,knowledgeable and overall 5 star! Problem solved.
2 maja 2026
Odpowiedź od HomeServe USA
We're happy that we responded quickly to your emergency, and the technician solved the problem! We appreciate you noting their professionalism and knowledge.
The men were very professional.
30 kwietnia 2026
Odpowiedź od HomeServe USA
We appreciate the positive feedback; we are so glad you found our team professional.
Anytime I've had to contact HomeServe…
Anytime I've had to contact HomeServe they have a plumber schedule and at my house to resolve the issue in under the 4 hour time frame. Highly recommend people sign up for an extremely affordable for peace of mind when a situation happens.
30 kwietnia 2026
Odpowiedź od HomeServe USA
We're happy to hear that our prompt scheduling and service met your needs! Thank you for recommending our affordable plans, which offer peace of mind.
Great and the tech was very…
Great and the tech was very professional and explained everything to me
30 kwietnia 2026
Odpowiedź od HomeServe USA
We appreciate your positive feedback! We're so glad the technician was professional and explained everything thoroughly for your great experience.
Odpowiedź od HomeServe USA
Thank you for your positive feedback!
Provided a resolution
HomeServe helped resolve a situation with a contractor that messed up and sent someone else to fix it. They were very professional and prompt.
2 maja 2026
Odpowiedź od HomeServe USA
We're glad HomeServe resolved the contractor issue by sending someone else to fix it. We appreciate that they were professional and prompt in addressing it.
Odpowiedź od HomeServe USA
We appreciate you sharing; we are so glad our team was prompt and did a good job for you!
Professionalism
Professionalism, friendly advise, good attitude, good work,job clean up.
29 kwietnia 2026
Odpowiedź od HomeServe USA
We appreciate you sharing; we are so glad you found the team professional, friendly, and with a good attitude, and that they did a good job and cleaned up.
HomeService when you really need it!
My wife & I have owned three older homes (over 50 y/o) in SW Missouri. We’ve invested in HomeServe programs (inside plumbing, outside sewer, etc) on all of them of which we’ve had to use several times. We’ve literally saved hundreds of dollars. Their customer service is awesome: courteous, knowledgeable, with clear communications and most importantly, responsive. The companies they contact with are just as competent and professional. We strongly recommend Home Serve.
20 lutego 2026
Odpowiedź od HomeServe USA
We're happy to hear that our programs have saved you money over the years. It's great to know that you've had positive experiences with our customer service and the contractors we work with. Thank you for recommending our services!
Breaker install
Peter, from Done Right Contracting got to our house on time and did an awesome job switching out our breaker panel. No mover out of my pocket 😀 HomeServe paid it all.
1 maja 2026
Odpowiedź od HomeServe USA
We're happy to hear that the breaker panel replacement went smoothly and that everything was taken care of without any out-of-pocket expenses. Thank you for sharing your positive experience!
Quick response from plumbing company…
Quick response from plumbing company and service guy arrived on time, very professional and clean up small residue .
30 kwietnia 2026
Odpowiedź od HomeServe USA
We're happy to hear that our plumbing company responded quickly, the service technician arrived punctually, and they were professional while cleaning up!
Odpowiedź od HomeServe USA
We're happy to hear that we kept you informed throughout the entire process. Thank you for your positive feedback!
McAtee Plumber
The Plumberis experienced and knew
What He was doing and stated this a city sewer issue
14 kwietnia 2026
Odpowiedź od HomeServe USA
We're happy to hear that the plumber's experience was helpful in identifying the city sewer issue. Thank you for sharing your feedback with us!
The technician Brandon was very…
The technician Brandon was very professional and knowledgeable. I appreciate how he handled my request.
29 kwietnia 2026
Odpowiedź od HomeServe USA
We're happy to hear that the technician was professional and knowledgeable and handled your request well. We appreciate you sharing your positive experience!
Fast and efficient
Fast and efficient. Great customer service. I highly recommend HomeServe USA
30 kwietnia 2026
Odpowiedź od HomeServe USA
We're happy to hear about your fast and efficient experience with our great customer service. We appreciate your recommendation!
Super fast and easy to navigate
Super fast and easy to navigate. I put in my claim and less than 24 hrs later the issue was fixed. What a blessing HomeServe is!
30 kwietnia 2026
Odpowiedź od HomeServe USA
We're so glad to hear that you had a super fast and easy experience with us! It's wonderful to know the issue was fixed so quickly. Thank you for your positive feedback.
Technician was polite thorough and…
Technician was polite thorough and effectively solved our plumbing issue. Professional and kept us informed while he was working
1 maja 2026
Odpowiedź od HomeServe USA
We're happy to hear that the technician was polite and thorough and effectively resolved the plumbing issue. We appreciate that they kept you informed.
Improve Service/Contract
Improve by STOP taking poor people's money. We pay for this service monthly, pay for technician b4 any type of work is done and then the service request is denied. We pay $2K or over yearly, and can't get a $500. work order to go through (even if it could be a safety issue). Who is benefiting from signing up to this kind of contract. Stop stealing from the average American people and help them. I pray that others will open their eyes to the real truth of these types
29 kwietnia 2026
Odpowiedź od HomeServe USA
We appreciate you bringing this to our attention. We're sorry to hear about the difficulties you've experienced with your service requests and the financial concerns you've raised. Your feedback is valuable, and we'll review your situation to see how we can improve our services.
Odpowiedź od HomeServe USA
Thank you for your positive feedback!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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