SCAMMERS. Never delivered my product and when I disputed with my credit card, they submitted fake documents saying that they did until I submitted the tracking showing it never arrived. I am now pursu... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Nice clean look, surprisingly sturdy. The delivery took 8 weeks, but this is the only drawback. The pieces were well-packed and the holes aligned well for assembly. A major upgrade in organization for... Zobacz więcej
Reakcja na opinię
Almost 5 stars for service but definitely 5 stars for the product! The lamp is beautiful! Previous reviewers were correct that there were no instructions included and yes, you can figure it out but... Zobacz więcej
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I ordered a light that was labeled "Third gear dimming". I did not realize this mean that it would change color temp every time I turned it off and on again. I reached out to customer support to inqui... Zobacz więcej
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Informacje dotyczące firmy
- Sklep meblowy
- również w kategorii:
- Sklep z meblami do barów i restauracji
- Sklep z meblami do salonu
- Sklep z meblami kuchennymi
- Sklep z oświetleniem
Napisane przez firmę
Homebaa is an online provider of quality lighting and a curated selection of fine furniture. We focus on delivering a diverse range of design styles—from modern minimalism to vintage elegance—allowing clients to find the perfect pieces to complement any unique space. With an emphasis on craftsmanship and reliable quality, Homebaa ensures that each product line is carefully selected to balance aesthetic appeal with lasting durability. By providing attentive service and a refined shopping experience, Homebaa aims to help both residential and commercial clients create environments that are both tasteful and inviting.
Dane kontaktowe
19713, Newark, Stany Zjednoczone
- service@homebaa.com
- homebaa.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 95% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I rarely leave reviews
I rarely leave reviews, but this company absolutely deserves one.
The breakfast bar and chairs took a little longer than I originally expected, but the moment everything arrived, I completely understood why. The level of care they put into packaging was honestly some of the best I’ve ever seen from any company I’ve ordered from. Every piece was protected perfectly and packed with incredible attention to detail.
The craftsmanship is absolutely beautiful. You can immediately tell this is real handmade quality work — not mass-produced furniture. The wood is stunning, the finish is excellent, and everything feels extremely solid and structurally sound. The bar stools are especially impressive — sturdy, comfortable, and built to last.
In today’s world, it’s rare to find a company that still takes this much pride in their product and customer experience. From the quality of the materials to the care in shipping and packaging, you can tell these people genuinely care about what they build.
If you’re thinking about ordering from them, do it. The wait was 100% worth it, and I couldn’t be happier with the final product. Absolutely beautiful work.
The company followed up/responded and…
The company followed up/responded and made good on it's response to complete my lost/late order. I'm not sure why it took months to arrive and by then I had requested the company to send an additional order, their expense. Both orders eventually arrived months later and I was told to just keep the extra order rather than return it.
This is a very good company with very…
This is a very good company with very good and beautiful products. I recomend it to everyone.
Great Customer Service and Great Value
Customer service has been very responsive and answered my questions precisely. That stands out to me, but the real difference has been the pricing on their site. I was able to find what I needed at a steep discount over other vendors, that's great value.
Highly recommend Homebaa
Highly recommend Homebaa! Professional team, great communication, and excellent service from start to finish. They were reliable, fast, and paid attention to every detail. Very satisfied with the quality of work and overall experience. Definitely a company you can trust!
Lamp order
I ordered a lamp from the Homebaa website, on April 24th 2026. Today is May 1st 2026, so about a week has passed, not very long I understand that. I haven't received information as to when it might be arriving. I tried calling the company but the number provided lead to Verizon saying that they could not complete that phone call. I tried emailing the customer support email but haven't received a response from the company yet, so no progress is occurring. My order number is HB-116312026

Odpowiedź od Homebaa
Good price, good product, great customer service
We ordered a table. It took 6-8 weeks to get here. When we got it, it was damaged in shipping. Other than the damage, the quality of the table was just as described. Their customer service was on top of our complaint and timely in responding. After several emails we were offered a full refund or full replacement. I'd order from them again as the price point and product received were both great. Ours was just damaged in transit - not the company's fault.
I ordered a dining set from Homebaa.com…
I ordered a dining set from Homebaa.com on February 8, 2026. I received the table on March 30, 2026, which took 50 days from order to delivery. I received the chairs on April 8, 2026, which took 59 days from order to delivery. I live on the West Coast of the United States.
The furniture is of good quality for the price and I am enjoying the dining set. I bought it mostly because I could not find a comparable dining set that was as stylish at this price point elsewhere.
All of these items arrived intact. The customer service was responsive. I was initially worried because I was not sure when I would receive the items. However, I did buy the items fully understanding that they are shipped by boat from China and that they can take up to two months to receive. Their tracking system is actually quite good and I was able to see updates regularly.
If you don’t need your items fast, and are willing to wait up to two months for standard shipping, then homebaa.com is a viable vendor for stylish pieces at lower prices. If you are expecting Wayfair shipping times, then look elsewhere.
Great experience overall
Customer service was responsive, professional, and genuinely helpful, and the product selection made it easy to find exactly what I needed. The item I received matched expectations in quality and description, and the whole process felt smooth and reliable. I’d definitely recommend this company and would shop with them again.
I had an installation question about…
I had an installation question about the lights we had bought, and friendly customer service was very quick to respond. The lights are very attractive and stylish, and quite economical. I plan on buying more of their pendant lights for my new home, so we can be very cutting edge, but stay within our budget. These are a sleek Bauhaus-esque design, and we are thoroughly happy. A+
I was waiting for my Table Lamp even…
I was waiting for my Table Lamp even after a month had passed, there were no update on the delivery.
What kind of faith, exactly, am I supposed to wait with?
you should have provided updates along the way so that I wouldn't be left with such regrets!

Odpowiedź od Homebaa
Inaccurate product descriptions, poor quality, slow shipping
I ordered a wooden shoe rack. It took months to arrive. It is very poor quality. The shelves are about as sturdy as a cracker. The description says the shelves are 10” deep but they are only 9” deep.
Update: the company emailed me about this review and asked me to “measure with a tape measure starting at zero.” As if I don’t know how to measure. But I measured again, and the shelves are actually only 8-3/4” deep, not 9”.

Odpowiedź od Homebaa
I have ordered 4 lights in February…
I have ordered 4 lights in February 2026 and I am still waiting on these ITEMS. Why so long?
They need to tell the customers the approximate time that they will received ITEMS and not put is in fine prints.
I just checked and was told that I will get my 4 lights in July? 5 months after I ordered the lights.
I am very, very, very disappointed. This should never take this long for any ITEMS.

Odpowiedź od Homebaa
Garbage Furniture! Do not buy
Worst piece of furniture ever. Edges don't match up, "wood" is particle board with wood-like sticker on it. I can't believe this bookshelf was $300+. It's literally worth no more than $40 and they would only refund me $30. Total garbage.

Odpowiedź od Homebaa
I received the plant stand today
I received the plant stand today. I had to wait awhile to get it as I believe they were on holiday break but they were very good in keeping me current on the stands status. My husband quickly assembled the plant stand and I put it to use immediately. I am very pleased. The quality is good and I would order from this company again but I would take into consideration delivery time. Letting me know about delivery time definitely would have been beneficial thus the reason for the 4 stars and not 5.
Very Honest
You are helpful with the customers, as well patient with us. We love that your company is very honest with the customers and we are grateful. Thank You.
We like the vast amount of products…
We like the vast amount of products they offer and their excellent service.
they were great ,my new place to shop …
they were great ,my new place to shop the store has everything
Wonderful Customer Service
I reached out to the customer service at Homebaa regarding a specific stool I needed, in a specific quantity that was not originally offered. They replied to me very quickly and were able to accommodate my request. Very helpful and professional. Cannot wait for my stools to arrive. Thanks again!
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