Excellent customer service and fantastic quality meals! I absolutely love the garlic chicken schnitzel and the chicken satay. They’re both delicious and always hit the spot. The lean mean lasagna is a... Zobacz więcej
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I have only had 4 meals so far but the food tastes better than the other meal delivery companies I have tried. I think they would benefit from more sides, or a bigger portion because sometimes the cal... Zobacz więcej
Tried Homecooks out as I was struggling with energy levels during the heatwave and not eating properly. It's been a lifesaver, the meals are really tasty and feel healthy and well-made. Will be using... Zobacz więcej
Really impressed with the quality and presentation. The packaging is excellent — I love the divided, resealable tray and the individual lids for each meal, especially as there’s no need to transfer le... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
It all began as a local Facebook group in London, where we brought together independent chefs and food lovers. With an overwhelming response, we grew to 30,000 members in months. Now, we deliver chef-prepared ready-to-eat meals that combine quality, affordability, and the joy of human connection nationwide. Welcome to HomeCooks, where the passion for cooking meets the love for eating. Enjoy 100+ healthy and tasty meals made by independent chefs. Stash them in your freezer and enjoy them anytime, for only half the price of a takeaway.
Dane kontaktowe
86-90 Paul Street, London, EC2A 4NE, London, Zjednoczone Królestwo
- support@homecooks.app
- home-cooks.co.uk
4,3
Doskonała
253 recenzji
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Odpowiada na 81% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
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Poor customer service
I placed an order with an expected delivery date of the 30th. I emailed a simple question about the order, and today I was told it had been cancelled, supposedly at my request. I never asked for the order to be cancelled. This is extremely poor customer service. I’ll be taking my business elsewhere.
Update: Odd that considering I have only just moved to this address!!!
27 grudnia 2025
Opinia niezależna
Odpowiedź od HomeCooks
Thank you for your feedback. We'd like to clarify the situation.
Our records show that multiple accounts have been created under your details in the past to repeatedly access new customer offers. As previously communicated to you, we're unable to accept orders from these accounts, which is why your recent order was automatically cancelled by our system.
This policy applies to all customers to ensure fairness and prevent abuse of promotional offers intended for genuine new customers.
We appreciate your understanding.
Best regards,
HomeCooks Team
I thought I would try it out
I thought I would try it out, but I would recommend to people to buy a bag of rice and some veg and save yourself about 60/55 quid.
I put a kindhearted review, as I know it's hard to run a business. but due to their response. I have changed it to one star.
8 grudnia 2025
Opinia niezależna
Odpowiedź od HomeCooks
Hi Philip,
Thanks for giving HomeCooks a try and for sharing your honest feedback.
We completely understand that premium chef-made meals aren't for everyone, and we appreciate you taking the time to let us know your thoughts. Our service is built around supporting independent chefs and providing the convenience of restaurant-quality dishes delivered to your door, but we know that comes at a different price point than cooking from scratch.
If there was anything specific about the meals or service that didn't meet your expectations, we'd genuinely welcome your feedback so we can continue improving.
Thanks again,
HomeCooks Team
Shocking food
Shocking food, now they’ve got cheek to ask for funding! No thanks
14 grudnia 2025
Opinia niezależna
I just had my first meal from their…
I just had my first meal from their delivery. It was delicious. I enjoyed the flavour and quantity, I’m hoping all the meals bang as hard as the rendang does. I found the selection on the site good,
Only notes: the packaging said microwave for 7 minutes; the website says 5. Confusing.
12 października 2025
Opinia niezależna
Odpowiedź od HomeCooks
Hello Nicolas,
Thanks so much – we're thrilled you enjoyed the rendang! We appreciate you flagging the discrepancy between our packaging (7 mins) and website instructions (5 mins). We'll sort this immediately. For now, follow the packaging instruction as that's been tested with your meal. Microwaves do vary, so adjust as needed.
Looking forward to you trying the rest of the menu!
Best regards,
HomeCooks Team
Flavour ok but quantity and consistency…
Flavour ok but quantity and consistency not at all… once warm look like dog food, there is probably the quantity of 2 chicken wings of meat inside and with that sort of mash polenta not filling at all, it’s definitely too expensive 5.95£ a dish home cook you would be filled, I’ve purchased through Go Puff service. Customer Service it’s careful to clients need I’m pretty sure they will correct the quantity appropriately.
7 października 2025
Opinia niezależna
Odpowiedź od HomeCooks
Hello,
Thank you for taking the time to leave this feedback, we really appreciate it.
We're sorry the meal didn't meet your expectations. We understand your concerns about portion size and the consistency when reheated. Our retail products are designed with different specifications than our subscription range, and we're always looking to balance quality, value, and satisfaction.
Your feedback about the protein quantity and the appearance when warmed is genuinely helpful. If you'd like to share more details about where you purchased this and which product it was, we'd love to hear from you directly so we can better understand your experience and see how we might improve.
We appreciate customers who hold us to high standards – it helps us get better.
Best regards,
HomeCooks Team
10/10! Can’t wait to order again
Honestly, WOW! we’ve tried three flavours so far and the only complaint I’ve got is why is there MORE haha! The portions are a fantastic size, the food is some of the tastiest food I have ever eaten! Both myself and my partner have always been a bit fussy with vegetables, but these are cooked incredibly that we even demolished all of them too! 10/10 cannot recommend enough
24 lipca 2025
Opinia niezależna
Odpowiedź od HomeCooks
Thank you so much for this wonderful review! We're delighted that you both enjoyed the food and portions. It's particularly rewarding to hear that we've converted some vegetable sceptics, that's always a win in our book! We really appreciate you taking the time to share your experience and look forward to serving you again soon.
Brilliant alternative to Cooking at Home
Having been a subscription customer for nearly two years I am happy to say that I have been more than happy with the meals and the service I have received when things go wrong has been exceptional.
The meals vary from almost home cooked (smaller chef businesses or street food type businesses) to somewhat processed food (larger kitchens and SME businesses). However I am happy that overall even as processed food it is better quality than cheap supermarket ready meals. I hope this will continue as the busy grows and develops.
The meals are reasonably priced for this type of convenience food and it can get cheaper if you subscribe or collect loyalty points. At its highest price it is comparable to more commercial producers like Charley Bigham.
16 maja 2025
Opinia niezależna
Odpowiedź od HomeCooks
Hi Nigel,
Thanks so much for your lovely review! We're chuffed to bits that you've stuck with us for nearly two years.
It's great to hear you're enjoying the mix of meals from our smaller chefs (with that proper homemade feel) and our larger kitchens. You're spot on - even our more produced stuff beats those supermarket ready meals hands down!
As we grow, we promise to keep an eye on quality. That's really important to us.
And thanks for mentioning the value - the subscriptions and loyalty points do make a difference, don't they? We try to keep things fair compared to the posh stuff you'd find in supermarkets.
Really appreciate your support and feedback. It means a lot to our team and our chefs.
Cheers!
The HomeCooks Team
The perfect mid-week healthy meal alternative
I love HomeCooks as it helps me providing a healthy alternative for a mid-week meal for the family when I don’t have time to cook. We have several favourites now such as the Rendang or the Satay but I always like to try new dishes. The insulated packaging is quite robust and eco friendly too. If you’re looking for variety and healthy meals reasonably priced with no preservatives then HomeCooks should be your go to place plus you support small businesses and chefs
29 kwietnia 2025
Opinia niezależna
Odpowiedź od HomeCooks
Thank you so much for your lovely feedback! We're chuffed to bits that HomeCooks has become your go-to for those busy weekday meals when cooking feels like a right faff.
It's brilliant to hear you've found some family favourites in our Rendang and Satay dishes - proper tasty choices those! We're always adding new options to keep things interesting for adventurous eaters like yourself.
We've put a lot of thought into our packaging too, so it's smashing to know you appreciate the eco-friendly approach. Being kind to the planet while keeping your food properly chilled is important to us.
Your support means the world to our small business and the talented independent chefs who create these dishes with such care. The fact that you're enjoying healthy, preservative-free meals while helping local culinary talent is exactly what we're all about!
Thanks again for taking the time to share your experience - it's feedback like yours that keeps us going.
All the best,
The HomeCooks Team
Great home delivery service
Great home delivery service. All the meals we have tried taste good and are great quality and size.
To add, the customer service is the best, very quick and kind, always helpful.
23 kwietnia 2025
Opinia niezależna
Odpowiedź od HomeCooks
Dear Annabel,
Thank you so much for your wonderful review! We're absolutely delighted that you're enjoying our home delivery service. It's lovely to hear that you're pleased with both the taste and quality of our meals, as well as the portion sizes.
We work really hard to ensure everything meets our high standards before it reaches your table, so feedback like yours is truly appreciated.
Thanks again for your kind words and continued support. We look forward to serving you again soon!
Warmest regards,
The HomeCooks Team
I have been buying the meat pies for…
I have been buying the meat pies for quite a few years now and love them. The pastry is lovely and filling good. Just bought the quiche and definitely will buy more with my next order.
23 kwietnia 2025
Opinia niezależna
Odpowiedź od HomeCooks
Dear Mr East,
Thank you ever so much for your lovely review! We're absolutely chuffed that you've been enjoying our meat pies for all these years. It's brilliant customers like yourself who keep us going.
Delighted to hear that you've ventured into trying our quiche as well! That's smashing news. Your continued support means the world to us, and we're looking forward to fulfilling your next order.
Thanks again for taking the time to share your feedback. It truly makes our day!
Warmest regards,
The HomeCooks Team
Absolutely love Homecooks
Absolutely love Homecooks. It is truly unique - in that it directly connects you with local chefs and therefore supports local businesses, rather than faceless chains with dubious employee support.
The dishes are meticulously chosen through a process called Taste Testing / which means you also get a super cheap dinner in response to leaving them feedback… and if it makes the cut, all the better.
10 kwietnia 2025
Opinia niezależna
Odpowiedź od HomeCooks
Thank you for your lovely review, Jonny!
We're thrilled you appreciate Homecooks and our mission to connect customers with local chefs rather than faceless chains. Your enthusiasm for our Taste Testing process is brilliant to hear - it's how we ensure quality whilst offering great value.
Your support means everything to us and our community of talented chefs. We look forward to serving you many more delicious meals!
Warm regards,
The Homecooks Team
My favourite meal service by far
Have tried quite a few companies like this, but HomeCooks is by far my favourite. I've been getting HomeCooks delivered over the last 9 months or so and the quality of the dishes are great and worth every penny.
It's really helpful to track calories and portions, which HomeCooks does really well. Have also found the customer service to be super helpful too. Would recommend!
3 kwietnia 2025
Opinia niezależna
Odpowiedź od HomeCooks
Thank you for your wonderful review! We're delighted to hear that HomeCooks stands out as your favourite among similar services after trying us for the past 9 months.
We also appreciate your kind words about our customer service team. They're committed to providing the best possible experience for all our customers.
Thank you for recommending HomeCooks!
Great taste and experience
I’ve had 2 home cook deliveries so far. The shopping experience was seamless. And the customer service is amazing- a real human being got back to me in seconds (which is so rare now with everyone using bots). The delivery company they use is really good too. Most of the dishes very super tasty and they had a great variety of vegetarian options. I find it easy to use on work from home days to chuck it in the oven or microwave. The only reason to give 4 not 5 is the menu is limited - it doesn’t change very often - not a problem if you don’t mind repeating a couple of your favourites and the portion sizes for some of them are tiny compared to the price. After trying them once I’ve now narrowed down my favourites and stocked them up in my fridge.
11 marca 2025
Opinia niezależna
Odpowiedź od HomeCooks
Thank you for your review! We're thrilled you've enjoyed our seamless shopping experience, responsive customer service, and reliable delivery. It's great that our vegetarian options work well for your WFH days. We appreciate your feedback on our menu rotation and portion sizes - we're taking this on board as we improve. Glad you've found your favourites to stock up on!
Thank you,
The HomeCooks Team
Homecooks is great
Homecooks is great. Saves me a lot of time and meals are tasty
28 marca 2025
Opinia niezależna
Odpowiedź od HomeCooks
Dear Shannon,
Thank you for your wonderful review! We're delighted to hear that you're enjoying our meals and that Homecooks is helping you save time. We appreciate you taking a moment to share your positive experience.
Best regards,
HomeCooks Team
Good quality and convenient.
Food quality: no complaints.
There's a good selection, dishes are well described and include nutritional information and heating instructions.
The website looks good and it's easy enough to filter by various categories but it is very clunky with pages taking way too long to reload.
You get to choose the delivery day, though the earliest I found was five days out; I don't know whether that depends on the details of the order. They use DHL to deliver so you get a one-hour window on the day of delivery which is fine.
Packaging is not excessive, which is good.
Overall, a good and convenient service.
27 marca 2025
Opinia niezależna
Odpowiedź od HomeCooks
Dear John,
Thank you for your review. We appreciate your feedback on our food quality, website, and service. We are actively working to improve our website's performance to make navigation smoother and faster.
Best regards,
The HomeCooks Team
I just had the Portebello Mushroom…
I just had the Portebello Mushroom Rissotto - yum yum yum 😋
A nice size portion, great ingredients and a tasty dish in a few minutes - perfect for those busy days ❤️
25 marca 2025
Opinia niezależna
Odpowiedź od HomeCooks
Dear Tina,
Thank you for your lovely review! We're thrilled you enjoyed our dishes and found it both delicious and convenient. We appreciate you taking the time to share your positive experience.
Best regards,
HomeCooks Team
Great diversity in food.
26 marca 2025
Opinia niezależna
Odpowiedź od HomeCooks
Dear JK,
Thank you for your kind review highlighting the diversity of our food offerings. We're pleased our menu variety meets your expectations and appreciate you taking the time to share your feedback.
Best regards,
HomeCooks Team
I have been using Homecooks for a whole…
I have been using Homecooks for a whole now. I find the food on the whole very good, I have had a couple of hiccups but the problems were resolved immediately. Only downside is I think the delivery charge is a bit high.
26 marca 2025
Opinia niezależna
Odpowiedź od HomeCooks
Dear Lesley,
Thank you for taking the time to share your feedback. We're delighted to hear you're enjoying our meals and appreciate your positive experience with our customer service. We continually review our delivery charges and value customer input.
Best regards,
HomeCooks Team
Brilliant customer service
I have enjoyed ready meals from HomeCooks (HC) since lockdown. I have tried many companies, some of which are no longer trading but have always found HC to be very helpful and informative.
Price-wise certainly suits me with subscription 10% off regular orders. Meals are well packed and you are given a 1 hour delivery window on the day.
Their customer service is brilliant 🤩
21 marca 2025
Opinia niezależna
Odpowiedź od HomeCooks
Thank you for your fantastic review! We're delighted you've found HomeCooks to be a reliable and supportive meal service since lockdown. Your appreciation for our delivery windows, customer service, and subscription discounts means a lot to us.
We're committed to continuing to provide high-quality meals and service that meet your expectations.
Warmest regards,
The HomeCooks Team
Love Homecooks - it’s up and coming
I love HomeCooks! I wanted a healthier alternative to some of the ready meals that I normally rely on. The food is tasty and I can check out the nutritional stats which is something I struggle with when cooking at home from scratch.
Most dishes have been amazing, there’s been the odd one I haven’t been so keen on but this could be personal taste I guess.
I’ve found customer support really good - as there have been a few website glitches but hopefully these are being ironed out as they continue to develop.
I also love their points/rewards scheme and that you can gift free meals to friends occasionally.
Hoping for more new and exciting dishes soon!
21 marca 2025
Opinia niezależna
Odpowiedź od HomeCooks
Thank you for your fantastic review, Rebecca. We're thrilled that HomeCooks is helping you enjoy healthier meals and appreciate the nutritional transparency. Your feedback about our diverse menu, customer support, and rewards programme is incredibly valuable.
We're continuously working to improve our website and expand our menu with exciting new dishes. Thank you for being part of our community!
Best wishes,
The HomeCooks Team
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