Holman Specialist Paints Recenzje 

414
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 3 z 5

When I had to phone and speak to them they were helpful, knowledgeable and responsive. The main problem is that I ordered next day delivery and two days later it still hadn't arrived. I had to phone... Zobacz więcej

Oceniono na 5 z 5

Outstanding service. I was struggling to find a paint to match the existing finish on my summerhouse, and the team at Holman's went above and beyond to help me track it down.

Oceniono na 5 z 5

We have been using Holmans for years to supply paint for our small business. The website is super easy to use. Delivery is super fast.Any problems are quickly solved and very rare. I highly recommend... Zobacz więcej

Oceniono na 5 z 5

Always a great service.. easy to order & lovely paint for painting furniture! Just wish there were test samples as choosing a colour can be a bit tricky with a colour chart! But otherwise a great pr... Zobacz więcej

Informacje dotyczące firmy

  1. Producent farb
  2. Dekoracje i architektura wnętrz
  3. Supermarket przemysłowy
  4. Dostawca farb
  5. Sklep narzędziowy

O Holman Specialist Paints

Napisane przez firmę



Call: 01793 511537

Expert suppliers of all kinds of paints and specialist coatings to the public, trade and industry throughout the UK.

As a company with over 25 years trading experience, Holman Specialist Paints has built a broad base of knowledge in supplying advice and quality coatings to customers in the building, maintenance, furniture and metal working industries.

We will never just sell you a tin of paint, rather, we will work with you to find the very best coating solution. This is why we have built a strong reputation for high quality products and first class service and honesty.

Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

414 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(414)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 56

Napisz recenzję
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Oceniono na 3 z 5

Good company but awful delivery via FedEx

Good company to deal with and can dispatch out Teknos paint quickly. However, they use FedEx to deliver and both times have been a disaster. First time a year or so ago paint pot was burst by rough handling. Holman Paints did send out a replacement.
This year recently a paint order which was paid for to be delivered before 09:30 but was not delivered. Fedex claimed that they tried to deliver but this was not true. I did eventually receive it later that day in the afternoon and was told by the driver that they had not in fact tried to deliver it earlier. So will be wary of using Holman paints again if they continue to use FedEx to deliver. 

1 lipca 2024
Logo Holman Specialist Paints

Odpowiedź od Holman Specialist Paints

Hi David,
Thank you for your feedback.
Problems caused by couriers are indeed frustrating.
There is a very limited choice of couriers who will transport paint, most of them refuse to carry it.
We have used other couriers in the past, but occasionally there are times when the drivers do not treat the parcels with the care that we would like.
We are always looking at options regarding transport of our products.
We also review our packaging methods to see if improvements can be made there.
Next time you need to order, please contact us at sales@holmanpaints.co.uk or give us a call and we will try to work something out for you.

Oceniono na 5 z 5

Excellent Service

I place my order online, Holman Paints noticed a possible issue with my order (possible incorrect code) and called me immediately to ask some questions about my order. Saved me taking delivery of an incorrect item. Great customer service. Thank you and well done.

24 czerwca 2024
Oceniono na 2 z 5

I was advised the tin of paint I had…

EI was advised the tin of paint I had ordered was the last one and had been opened and there was approximately 75% left and the priced was reduced by half.

I asked if the tin was damaged or dented and was advised it was not and decided to accept the half price offer. However, when the paint was received the tin had numerous dents.

The paint was very well packed and the box had not suffered any damage whilst in transit so the damage must have been present before sending, despite receiving confirmation that it was not dented or damaged.

I called and could not speak with the person who I had previously spoken to and gave details to a colleague who said he would pass on the details.

10 days later I am still waiting for a call back.

EDIT after Holman reply:

The tin had 2 dents and a crease as shown in the photos sent to you.

The reason for 2 stars is because I was lied to about the condition of the tin and also because nobody had the courtesy to call me back despite an assurance that they would.

28 czerwca 2024
Logo Holman Specialist Paints

Odpowiedź od Holman Specialist Paints

This is a difficult one to respond to, as we always respect the customer's comments and feedback.
The item in question normally retails at £16.26, but was reduced to £9 as a clearance item.
The customer is correct to say that the tin was not full and a price of £4.50 was agreed (prices listed are before vat and delivery).
The customer has sent pictures of the tin as it was received.
There is one minor dent on the tin and one small mark on the label.
Based on this, we feel a two star review is unwarranted.

Oceniono na 3 z 5

Paint arrived again with tin all bashed…

Paint arrived again with tin all bashed in leaking around the lid , this is the 4th order from you now and all the tins in all 4 orders have been dented in some way you need to sort out your packaging its no joke .

23 czerwca 2024
Logo Holman Specialist Paints

Odpowiedź od Holman Specialist Paints

Hi Edward,
We are sorry to hear that your order arrived with dented tins.
We will investigate the packaging used and evaluate what can be done to avoid a repeat.
We appreciate your custom and would like to offer you a discount and free delivery on your next order. If this is of interest, please send an e-mail to sales@holmanpaints.co.uk and it will be actioned.

Oceniono na 1 z 5

Ordered item 25th

Ordered item 25th. May, contacted by phone 4th. June as I had not received it. Was assured that I would receive it on Thursday 6th. June or Friday 7th. June at the latest. Did not receive it.

25 maja 2024
Logo Holman Specialist Paints

Odpowiedź od Holman Specialist Paints

Hi George,
Thanks for taking the time to post your review.
We understand your frustration and apologise for the inconvenience caused.
We were let down by the manufacturer of the product that you ordered and this lead to us letting you down too, for which we are very sorry.
These occurrences are extremely rare and we try really hard to ensure all customers receive a first class service.
If you still require the item, let us know and we will make it ourselves and send to you free of charge.

Oceniono na 5 z 5

Great customer service

Great customer service! Having sent through our order, we received follow-up calls and email from Josh, who took great care to ensure we got the right colour to match existing shade. Competitive price too. Well done!

9 maja 2024
Oceniono na 5 z 5

Helmi 30 Paint

I contacted Holman specialist Paint company regarding Helmi 30 paint which was purchased a few years by another decorator. I needed to match this paint exactly and make sure I got the paint mixed to the same numbers on the existing tins. I sent Joshua a message regarding this matter and he got back to me straight away and said the colours were still available and they where able to ship paint the paint to me. After a couple of conversations on the phone with Joshua and his colleague I ordered my paint and it arrived quickly and well packed. I would definitely recommend this Company and I will be using them again should I need anymore of this paint. Thank you Joshua and colleague for all your help.
Chrissy Exley

4 maja 2024

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