I loved Waldo, their contacts were good quality, soft, not once did my eyes get dried or irritated. Good value and discounts! I hope they come back because I will definitely switch over!
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I love that they offered the B12 lenses and hydrating eye drops specifically for your contact lenses! I was sad to see they had to close operations. I need them back on the market!
This last deal for 60% off didn't work. I was charged full price and was told I would receive a refund but didn't. The convenience of getting contacts this way is great, but Waldo has not done a good... Zobacz więcej
Reakcja na opinię
Did not solve my problem. I asked her to look at previous orders and she would find the left eye lens I wanted yo buy 2 boxes now and stay with my regular order of just my right eye. Said she could no... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Valued Waldo Community, We want to take a moment to share a significant update with you. Over the past year, Waldo has faced immense challenges in maintaining fulfillment reliability. We understand the impact this may have had on your experiences, and we appreciate the patience and understanding you've demonstrated during this time. The good news is that Waldo is on the verge of returning to normal business operations. Our dedicated team has worked tirelessly to overcome the difficulties we encountered, and we're excited to announce that positive changes are on the horizon. To those who may have faced challenges and are contemplating sharing feedback, we genuinely appreciate your perspectives. We understand that the past year presented hurdles, and we're grateful for the patience and loyalty you've shown during this period. As we eagerly anticipate a return to normal business operations at Waldo, we acknowledge any past difficulties and want to assure you that we are committed to enhancing your overall experience. Your valuable insights contribute to our ongoing efforts to provide the best service possible. In this spirit of growth and improvement, we invite you to share your thoughts as we collectively navigate towards a brighter future. Your unique perspective helps shape the positive changes we are making, and we are excited about the opportunities ahead. Thank you for being an essential part of the Waldo community. Together, we will continue to overcome challenges and strengthen our resolve to provide you, our valued customers, the best possible vision care experience.
Dane kontaktowe
The Frames, 1 Phipp Street, EC2A 4PS, London, Zjednoczone Królestwo
- +44 20 3627 5833
- hello@hiwaldo.com
- hiwaldo.com
3,4
Średnia
17 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Waldo Contact Lenses
Hi Melinda,
Thank you for your feedback.
We are happy to hear that our service makes getting your lenses quick and easy.
Best,
Nataska| Team WALDO
10 out of 10!!
Love getting my contacts from Waldo, super easy and delivery is always fast!
3 października 2025
Opinia niezależna
Odpowiedź od Waldo Contact Lenses
Hi Suyi,
Thank you for your feedback.
We are happy to hear that our service makes getting your lenses quick and easy.
Best,
Nataska| Team WALDO
i love WALDO!!!
29 września 2025
Opinia niezależna
Odpowiedź od Waldo Contact Lenses
Hi Zen,
Thank you for your feedback.
We are happy to hear that our lenses are working so well for you.
Thank you for taking the time to give us feedback.
Best,
Nataska| Team WALDO
I love that I get them sent out every 6…
I love that I get them sent out every 6 months. I love the convenience.
6 września 2025
Odpowiedź od Waldo Contact Lenses
Hi Merry,
Thank you for your feedback.
We are happy to hear that our service makes getting your lenses quick and easy.
Best,
Nataska| Team WALDO
Odpowiedź od Waldo Contact Lenses
Hi there,
Thank you for your feedback.
We are happy to hear that our service makes getting your lenses quick and easy.
Best,
Nataska| Team WALDO
Comfortable Lenses and Hassle-Free Service
Waldo makes ordering contacts super convenient and hassle-free. The subscription process is straightforward, deliveries are always on time, and the packaging is clean and professional. The lenses themselves are comfortable for all-day wear and provide clear, reliable vision without irritation.
I really appreciate how simple and stress-free Waldo makes the whole experience compared to traditional contact purchases. Highly recommend for anyone looking for comfort, quality, and convenience.
27 maja 2025
Odpowiedź od Waldo Contact Lenses
Hi Akeem,
Thank you for your glowing feedback.
We are happy to hear that our service makes getting your lenses quick and easy.
Best,
Nataska| Team WALDO
First rate service and quality
I can count on quick service and the quality of the contacts are top notch. I don't ever have to give it a second thought. I highly recommend this to all of my friends,
19 września 2025
Odpowiedź od Waldo Contact Lenses
Thank you for your feedback and recommendation Frank
We are so happy to hear your WALDO lenses and the flexible subscription is working so well for you
Anita @ Team WALDO
Odpowiedź od Waldo Contact Lenses
Thank you for your feedback Karl
We are so happy to hear the comfort of your WALDO lenses surpasses your previous brand and are working so well for you
Anita @ Team WALDO
Delivery was fast and contact lenses…
Delivery was fast and contact lenses work excellent!
18 września 2025
Odpowiedź od Waldo Contact Lenses
Thank you for your feedback Khay
We are so happy to hear your WALDO lenses are working so well for you and they arrive promptly
Anita @ Team WALDO
The quick and easy ordering process
The quick and easy ordering process. They are comfortable wearing lens. I have wore contacts for many years and I love these the best .
3 września 2025
Odpowiedź od Waldo Contact Lenses
WALDO summed up perfectly Lisa, thank you
We are so happy to hear WALDO lenses and the flexible subscription are working so well for you
It's great to hear the comfort of your WALDO lenses surpasses your previous brand and you love them as much as we do
Anita @ Team WALDO
smooth sailing
smooth sailing. Reliable. Never worried about “oh no” I ran out!! Love the company. Appreciate the effort. Makes 1 happy customer, so thank you 😊
27 września 2025
Opinia niezależna
Odpowiedź od Waldo Contact Lenses
Waldo summed up perfectly Aaron, thank you
It's great to hear WALDO is working so well for you
Anita @ Team WALDO
Odpowiedź od Waldo Contact Lenses
Thank you Dora for your feedback
We are always more than happy to help at hello@hiwaldo.com or by phone at +1-888-297-1269 and it's great to hear we could help
Anita @ Team WALDO
No contact drops
10 września 2025
Odpowiedź od Waldo Contact Lenses
Thank you for your feedback Melissa
We are sorry to hear you have found WALDO Hydraboost lenses to be a little dry. We also have the WALDO Hydraboost Plus lenses which has vitamin B12 added to the saline. These help soothe and nourish tired dry eyes. Simply change the lens type in your account to receive these.
Anita @ Team WALDO
Always so helpful with my contact lense…
Always so helpful with my contact lense needs especially during COVID:))
26 sierpnia 2025
Odpowiedź od Waldo Contact Lenses
Thank you Tammy for your feedback
We are always more than happy to help at hello@hiwaldo.com or by phone at +1-888-297-1269 and it's great to hear our customer service team could help
Anita @ Team WALDO
Such great packaging & amazing contacts…
Such great packaging & amazing contacts especially for me I have horrible dry eyes!
16 sierpnia 2025
Odpowiedź od Waldo Contact Lenses
Thank you for your feedback Lisa
We are so happy to hear the comfort of your WALDO lenses surpasses your previous brand and are working well for your dry eyes.
It's great to hear you love our little blue box too!
Anita @ Team WALDO
Fast shipping easy to work with
6 września 2025
Odpowiedź od Waldo Contact Lenses
Thank you for your feedback Ryan
We are so happy to hear WALDO is working so well for you, and your lenses arrive on time
Anita @ Team WALDO
Despite changing my address
Despite changing my address. I did not get this order.
15 września 2025
Opinia niezależna
Odpowiedź od Waldo Contact Lenses
Hi Barbara,
We are sorry to hear you feel you have not had a good WALDO experience.
It could be that the address was updated after the order was generated, hence pulling through the old address. I can see that you had started the chat to help but did not continue, we are always more than happy to help at hello@hiwaldo.com or by phone at +1-888-297-1269
Anita @ Team WALDO
good overall. delivery takes a while
good lenses but the shipping and delivery is usually late. it said within 2 to 3 days when i ordered it but it came like a week and a half later instead.
18 sierpnia 2025
Odpowiedź od Waldo Contact Lenses
Thank you for your feedback Ruqayyah
We are so happy to hear Waldo lenses are working so well for you, but sorry to hear you have had a problem with the deliveries and will look into the delay.
Our customer service team are more than happy to help at hello@hiWaldo.com and it's great hear they could help you
Anita @ Team Waldo
Stretchy lenses
Stretchy lenses, too big for my eyes, blurry, really wanted to use waldos but they have to do better with the material. My eyes were dry all day.
16 września 2025
Opinia niezależna
Odpowiedź od Waldo Contact Lenses
Hi there,
Thank you for your feedback and I apologize for the frustration you've experienced with us recently.
I am sorry to hear that our lenses were not the best for you.
I've connected with our Customer Service team and they will be reaching out to help.
Best,
Nataska| Team WALDO
Waldo is a great company excellent…
Waldo is a great company excellent customer service always!!! Highly recommend!
3 września 2025
Odpowiedź od Waldo Contact Lenses
Thank you Tonia for your feedback and recommendation
We are always more than happy to help at hello@hiwaldo.com or by phone at +1-888-297-1269 and it's great to hear WALDO is working so well for you.
Anita @ Team WALDO
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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