I loved Waldo, their contacts were good quality, soft, not once did my eyes get dried or irritated. Good value and discounts! I hope they come back because I will definitely switch over!
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I love that they offered the B12 lenses and hydrating eye drops specifically for your contact lenses! I was sad to see they had to close operations. I need them back on the market!
This last deal for 60% off didn't work. I was charged full price and was told I would receive a refund but didn't. The convenience of getting contacts this way is great, but Waldo has not done a good... Zobacz więcej
Reakcja na opinię
Did not solve my problem. I asked her to look at previous orders and she would find the left eye lens I wanted yo buy 2 boxes now and stay with my regular order of just my right eye. Said she could no... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Valued Waldo Community, We want to take a moment to share a significant update with you. Over the past year, Waldo has faced immense challenges in maintaining fulfillment reliability. We understand the impact this may have had on your experiences, and we appreciate the patience and understanding you've demonstrated during this time. The good news is that Waldo is on the verge of returning to normal business operations. Our dedicated team has worked tirelessly to overcome the difficulties we encountered, and we're excited to announce that positive changes are on the horizon. To those who may have faced challenges and are contemplating sharing feedback, we genuinely appreciate your perspectives. We understand that the past year presented hurdles, and we're grateful for the patience and loyalty you've shown during this period. As we eagerly anticipate a return to normal business operations at Waldo, we acknowledge any past difficulties and want to assure you that we are committed to enhancing your overall experience. Your valuable insights contribute to our ongoing efforts to provide the best service possible. In this spirit of growth and improvement, we invite you to share your thoughts as we collectively navigate towards a brighter future. Your unique perspective helps shape the positive changes we are making, and we are excited about the opportunities ahead. Thank you for being an essential part of the Waldo community. Together, we will continue to overcome challenges and strengthen our resolve to provide you, our valued customers, the best possible vision care experience.
Dane kontaktowe
The Frames, 1 Phipp Street, EC2A 4PS, London, Zjednoczone Królestwo
- +44 20 3627 5833
- hello@hiwaldo.com
- hiwaldo.com
3,4
Średnia
17 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I loved Waldo
I loved Waldo, their contacts were good quality, soft, not once did my eyes get dried or irritated. Good value and discounts! I hope they come back because I will definitely switch over!
30 września 2025
The good ones always go…
I love that they offered the B12 lenses and hydrating eye drops specifically for your contact lenses! I was sad to see they had to close operations. I need them back on the market!
19 lutego 2026
One of my favorite long time contacts…
One of my favorite long time contacts lenses supplier. Often have great value of the deal but sadly to see them close down the business
26 września 2025
Very comfortable on my eyes
14 października 2025
Good lenses at a good price
Good lenses at a good price. The auto billing can be a bad option if you don't want the money pulled out of your account on the regular and usually a couple days earlier then you would expect. Other then that no complaints
5 maja 2025
Renew subscription
I haven't received contact lenses in a while and when I checked my account, I see it has been cancelled. I received no notice. I would like to continue my subscription, but I don't see an option to do so on the website.
13 kwietnia 2026
I absolutely love getting contacts from…
I absolutely love getting contacts from this site. They make it so easy.
30 grudnia 2025
Customer service and product!
31 grudnia 2025
Odpowiedź od Waldo Contact Lenses
Thank you for your feedback Scott
We are so happy to hear WALDO is working so well for you.
Anita @ Team WALDO
Paid for 6 months' worth of contacts - never got them.
I have been a customer for several years. Upon notification that they were shutting down, I purchased a 6 month supply on 12/30/25 and have yet to receive my order. I just spoke to customer service and was informed that my prescription is no longer in stock and out of production as they have shut down production at this point. I was charged on 12/30/25 for the 6 month supply. I don't understand why they processed my order (and took my payment) and just...well...disappeared with it. I'd had a few issues over the years, but this one just takes the cake.
30 grudnia 2025
Opinia niezależna
Odpowiedź od Waldo Contact Lenses
Hi Vanguard,
We are so happy to hear you are a part of the WALDO family, but sorry to hear you have had a problem with your order. We are more than happy to help at hello@hiwaldo.com as we are unable to find an account in your name to get in touch.
Anita @ Team Waldo
They worked well for me
They worked well for me. Sorry I wasn't able to keep up the monthly payments,but I'm unemployed and working on that! But I DIDN'T HAVE ANY contacts! Thanks for the trial! 😉💗
23 grudnia 2025
Odpowiedź od Waldo Contact Lenses
Thank you for your feedback Jessica
We are so happy you gave WALDO a trial and the lenses are working so well for you.
Good luck with the job search, we wish you all the best.
Anita @ Team WALDO
Odpowiedź od Waldo Contact Lenses
Thank you for your feedback Betty
We are so happy to hear your WALDO lenses and the flexible subscription is working so well for you.
Anita @ Team WALDO
Great fit
Great fit! The best fit of any contacts I’ve had or tried (and that’s a lot)
7 stycznia 2026
Odpowiedź od Waldo Contact Lenses
Thank you for your feedback Alicia
We are so happy to hear the comfort of your WALDO lenses surpasses previous brands that you have tried and are working so well for you.
Anita @ Team WALDO
My subscription was canceled without my…
My subscription was canceled without my authorization, and I am now without contacts, and this is not the first time this has happened with Waldo. And when I tried to initiate a chat, I never received a response after the initial greeting.
31 grudnia 2025
Odpowiedź od Waldo Contact Lenses
Hi Jenna,
Apologies, we are taking a short hiatus and are working on something bigger and better and we hope to be available again in the future.
We had sent out an email to advise of our plans, I am sorry if you had not received it. Our customer service team have replied to your message explaining the above.
Anita @ Team WALDO
Great for everyday wear.happy with the…
Great for everyday wear.happy with the quality and price for them!
30 grudnia 2025
Odpowiedź od Waldo Contact Lenses
Waldo summed up perfectly Elena, thank you.
It's great to hear WALDO can save you money without compromising on the comfort and are working well for you.
Anita @ Team WALDO
Great contacts more comfortable than…
Great contacts more comfortable than most brands
19 grudnia 2025
Odpowiedź od Waldo Contact Lenses
Thank you for your feedback Rebecca.
We are so happy to hear the comfort of your WALDO lenses surpasses your previous brand and are working so well for you.
Anita @ Team WALDO
Received -2.0 rather than+2.0
15 stycznia 2026
Odpowiedź od Waldo Contact Lenses
Thank you for your feedback Johanna.
We are sorry to hear you had been sent the incorrect prescription.
Thank you for getting in touch with us at hello@hiwaldo.com and I can see that our customer service team have resolved this for you.
Anita @ Team WALDO
Great sale.
13 stycznia 2026
Odpowiedź od Waldo Contact Lenses
Thank you for your feedback Jennifer
It's great to hear WALDO can save you money without compromising on the comfort.
Anita @ Team WALDO
I love this company im so upset they…
I love this company im so upset they will no longer be in the US im unsure why I hate to go a different company
15 stycznia 2026
Odpowiedź od Waldo Contact Lenses
Thank you for your feedback Christina & Carlos
We are so happy to hear you love WALDO lenses as much as we do!
Apologies, we are taking a short hiatus and are working on something bigger and better and we hope to be available again in the future.
Anita @ Team WALDO
Odpowiedź od Waldo Contact Lenses
Thank you for your feedback
We are so happy to hear your WALDO lenses and the flexible subscription is working so well for you.
Anita @ Team WALDO
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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