1 Star – Hiplok Z LOK COMBO Absolutely unbelievable convenience for the first 12 months but unfortunately, that’s where the positives end. Bearing in mind I’m a very light rider usuall... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Unreal service, shipped lightning fast, and so in need here in Southern California. Being able to deploy to the frame & rear wheel alone is enough to deter any potential thief. Trust me, I have had... Zobacz więcej
Ich schließe mein E-MTB "fully" mit dem E-DX (zwei Schlösser) ab. Immer wieder staunen meine Kollegen über das Hiplok wie lang und unkompliziert man ein Rad+Rahmen an etwas festes anschließen kann ohn... Zobacz więcej
Reakcja na opinię
Communication was plentiful, shipping was extremely fast.. (and trackable).. despite the weight and dimensions stated and given.. its still a chunky heavyweight that catches you by surprise. Can't act... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Hiplok
Napisane przez firmę
At Hiplok, we build quality security and storage trusted by cyclists and sports enthusiasts around the world.
Our passion for innovation is matched by a desire to ensure our locks are as strong as possible for purpose.
We lead with cutting edge materials and work with independent security accreditation houses around the world to meet this commitment.
The result is unique, easy to use, quality products you can trust; whether on a training ride, commuting in the city, or storing your equipment.
Dane kontaktowe
Arch 5 Court Street Creative Arches, CV31 2DH, Leamington Spa, Zjednoczone Królestwo
- 01926298747
- support@hiplok.com
- hiplok.com
3,8
Dobra
908 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Hiplok
Thanks for leaving us a review, we're so happy to hear we could help you and that you've been happy with our service!
Odpowiedź od Hiplok
Thanks for leaving us a review, we're really happy your happy with your new JAWs!
Odpowiedź od Hiplok
Thanks for contacting us, we're glad to hear you're happy with your new locks!
This is my second hiplock and it looks…
This is my second hiplock and it looks like it will be perfect for trips to the shops etc. Areas of low risk.
21 marca 2024
Odpowiedź od Hiplok
Thanks for leaving us a review, we're so happy you've been loving our locks!
Hiplok pouch.
I have been using Hiplok for a few months now and decided to purchase the pouch to store my d1000 in, primarily as a dust cover when I place it in my bag. I also received a substantial discount, which made the purchase even more worthwhile. I hope they consider creating a similar pouch for the DX1000 when it is released. I highly recommend this product and Hiplok.
22 marca 2024
Odpowiedź od Hiplok
Thanks for leaving us a review, we're so glad to hear that you're happy with your D1000 Carry Pouch. We are currently looking into carrying solutions for the DX1000 as well!
Odpowiedź od Hiplok
Thanks for leaving us a review, we're really happy to hear you were happy with our service and locks!
Practical secure locks
18 marca 2024
Odpowiedź od Hiplok
Thanks for leaving us a review, we're so glad to hear you're happy with your locks!
The D1000 is an impressive peace of…
The D1000 is an impressive peace of hardware. I feel now secure to leave our expensive ebikes in city centers, while we go to visit the city.
The only thing which annoys me, is the frequency of the Hiplok Newsletter, which is not ok by any means and therefore I unsubscribed.
20 marca 2024
Odpowiedź od Hiplok
Thanks for leaving us a review, we're very glad to hear the D1000 is giving you the peace of mind you need! We're sorry for any frustration caused by the newsletter, we'll certainly take this feedback on board.
Never received item!
20 marca 2024
Odpowiedź od Hiplok
Thanks for getting in touch about this; sorry to hear you haven't received your order. Our support team are getting in touch with you ASAP to resolve.
Odpowiedź od Hiplok
Thanks for leaving us a review, we're very happy to hear you've been happy with our service and that your order arrived quickly!
Odpowiedź od Hiplok
Thanks for leaving us a review, we're so glad to hear you're happy with your new products and hope the new lock can give you that much needed peace of mind!
Simple key replacement order
Simple key replacement order based on the key code. The package was here in the states in about a week.
18 marca 2024
Odpowiedź od Hiplok
Thanks for leaving us a review, we're glad to hear you've been happy with our replacement key service and that your order arrived so quickly!
Odpowiedź od Hiplok
Thanks for leaving us a review, we're so happy to hear you're happy with your new products and the delivery!
Great all round :)
12 marca 2024
Odpowiedź od Hiplok
Thanks for leaving us a review, we're so glad to hear you're happy with your order!
Excellent products at good value…
Excellent products at good value prices. Rapid delivery.
11 marca 2024
Odpowiedź od Hiplok
Thanks for leaving us a review, we're really happy to hear your happy with our products and delivery!
Prompt delivery of an excellent product…
Prompt delivery of an excellent product by a company that appears to understand the requirements of the customer. Excellent
11 marca 2024
Odpowiedź od Hiplok
Thanks for leaving us a review, we're glad to hear you're happy with your order. Happy Cycling!
Odpowiedź od Hiplok
Thanks for leaving us a review, we're sorry to hear you haven't received your order. Your order was shipped on 11/03/24 so it's very unusual this hasn't reached you.
After looking at the tracking info, no updates have been provided since the dispatch date indicating that this has likely been lost in transit.
We will send this tracking info across in a separate email for you and details on arranging either a replacement or refund.
Once again, we're very sorry about this issue and any inconvenience it's caused you.
Postage excessive
I had to arrange postage for a couple of keys to a friend in London who was coming down to Australia as the postage for those same keys to Australia was £25!
If you are going to sell internationally please do better. Also the tracking never got updated. Again pointless to offer it if you are not going to keep it updated.
4 marca 2024
Odpowiedź od Hiplok
Thanks for leaving us a review, we're sorry for any disappointment caused by the delivery cost and tracking information.
Currently we use a flat rate delivery cost but this is certainly something we can look into changing going forward.
We'll also look into amended the delivery service, currently small items are sent on a service where an update is only provided by the courier once the parcel has been marked as delivered.
We'll be keeping both these points in mind when looking into future improvements.
Odpowiedź od Hiplok
Thanks for leaving us a review, we're so glad to hear the delivery arrived quickly and that you're happy with your order!
Easy purchase using HipLok's website
Easy purchase using HipLok's website. Delivery was relatively quick, with no surprises.
6 marca 2024
Odpowiedź od Hiplok
Thanks for leaving us a review, we're very glad to hear you were happy with the delivery and we do hope you're loving your new locks!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.