Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Ich hatte ein Hiplock D1000 an der Hinterrad meines BMW F750GS, leider vergass ich es zu entfernen als ich am nächsten morgen los gefahren bin und war überrascht das ich mit mein Motorrad wegfahren kö... Zobacz więcej

Oceniono na 5 z 5

Unreal service, shipped lightning fast, and so in need here in Southern California. Being able to deploy to the frame & rear wheel alone is enough to deter any potential thief. Trust me, I have had... Zobacz więcej

Oceniono na 5 z 5

Ich schließe mein E-MTB "fully" mit dem E-DX (zwei Schlösser) ab. Immer wieder staunen meine Kollegen über das Hiplok wie lang und unkompliziert man ein Rad+Rahmen an etwas festes anschließen kann ohn... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

This a great lock no doubt, however a bright Day-Glo covering would obviously make it more visible and cost pennies. I've wrapped mine in Electrical green and yellow earth tape! Also the package was a... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z akcesoriami rowerowymi

O Hiplok

Napisane przez firmę

At Hiplok, we build quality security and storage trusted by cyclists and sports enthusiasts around the world.

Our passion for innovation is matched by a desire to ensure our locks are as strong as possible for purpose.

We lead with cutting edge materials and work with independent security accreditation houses around the world to meet this commitment.

The result is unique, easy to use, quality products you can trust; whether on a training ride, commuting in the city, or storing your equipment.

VISIT OUR WEBSITE CONTACT US


Dane kontaktowe

3,7

Średnia

Wynik TrustScore: 3.5 na 5

909 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,7

Wszystkie recenzje

(909)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 7

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Very Happy

Product is high calibre, delivery was prompt & generally very pleased to be using Hiplok products.

25 września 2023
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Odpowiedź od Hiplok

Thanks for leaving us a review, we're so glad to hear you're happy with both the delivery and your new products!

Oceniono na 5 z 5

Quick assistance, overall good so far

They made a mistake in shipping but were really fast to respond and resolve the issue (shoutout to Milly for their help!) So far, the lock is great, a bit small, but I suppose that makes it a bit harder to get at for thieves, so that's nice. Overall, I like it 👍

19 września 2023
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Odpowiedź od Hiplok

Thanks for leaving us a review, we're sorry for any issues with the shipping but we're so glad we were able to resolve this for you!

Oceniono na 5 z 5

Well Built and secure

19 września 2023
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Odpowiedź od Hiplok

Thanks for leaving us a review, we're glad to hear you're happy with your new lock and hope this is giving you the peace of mind you need.

Oceniono na 4 z 5

I ordered

I ordered, then the product came.

19 września 2023
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Odpowiedź od Hiplok

Thanks for leaving us a review, we're glad to hear you're happy with your order!

Oceniono na 5 z 5

Great service from HIPLOK

The product itself is superb. I had seen video reviews on social media and all were favourable. I found the ordering process simple and easy . On ordering it was stated that it might take a couple of weeks to be delivered which it did but at least that was stated at the ordering stage and I wasn’t left thinking where is my order . I received an email to say my order had been shipped and it arrived a couple of days later .Very happy with the experience I had buying from HIPLOK.

19 września 2023
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Odpowiedź od Hiplok

Thanks for leaving us a review, we're so glad to hear you've been happy with the ordering experience and your new lock. We do hope this can provide you with that much needed peace of mind!

Oceniono na 2 z 5

Wrong orders, return problems, unsent items

After speaking with the team our business chose to get two keyed-alike D-Locks at £250 each and we purchased two of their keyrings to go with each lock. Only one turned up and I was asked to photograph the box to prove it was only one as the warehouse team were confident they'd sent both. Photos were sent and eventually, because their response time is about 24hrs, two D-locks were keyed-alike and posted. Meanwhile, I was asked to return the original, single D-lock. I printed off their returns label as instructed but after re-wrapping and sticking the label on and taking it to our local post office, I was told the package was too heavy for the return amount paid for by Hiplock. So I returned home with the package and reported this to customer service who, after the weekend, then instructed me they'd send another label out. They didn't and so I chased this and one was supplied. I then printed this off again, stuck it to the parcel and am hoping it sends this afternoon. I received the two keyed-alike D-locks far later than was necessary but the keyring were not in the box. So, I wrote to customer services again and asked what they would like to do - they are sending two out to us today.

There's clearly a breakdown in the communications going on at Hiplock which needs addressing.

It's a shame that as a customer purchasing over £500 worth of their products, I was not offered something by way of covering the large amount of my time they have wasted with returns and working my business and it's dependance on their products around their repeated delays. I hope they can look at this for future customers too as I'm reluctant to return because of this experience.

19 września 2023
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Odpowiedź od Hiplok

Thanks for leaving us a review, we're very sorry for the issues and miscommunication with this order. This isn't typical at all and we will be looking into how these issues have occurred and how we can ensure this these are prevented going forward. We do hope you are happy with your new lock and we're sorry for any frustration caused by this.

Oceniono na 5 z 5

E-DX - Massiv und WOW-Effekt sowie komfortables Schließen möglich

Ich schließe mein E-MTB "fully" mit dem E-DX (zwei Schlösser) ab. Immer wieder staunen meine Kollegen über das Hiplok wie lang und unkompliziert man ein Rad+Rahmen an etwas festes anschließen kann ohne das es auf Spannung ist. Es gibt mehrere Möglichkeiten die Kette zu nutzen und mit dem bügelschloß zu schließen. Das kleine Flachbandschloss was dabei lag eignet sich gut zum Fixieren des schweren Schlosssystems am Gepäckträger oder um Helm, Akkufach oder das Rad selbst kurzfristig vorm Bäcker abzuschließen.

2 października 2023
Opinia niezależna
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Odpowiedź od Hiplok

Thanks for leaving us a review and providing your feedback, we're really glad to hear you're loving your E-DX and that it's meeting all your needs!

Oceniono na 5 z 5

Quality products

Will shop again, also love the deals 🤩😍🌹

15 września 2023
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Odpowiedź od Hiplok

Thanks for leaving us a review, we're so glad hear you love our deals and we do hope you're happy with your order!

Oceniono na 5 z 5

Good bike lock.

11 września 2023
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Odpowiedź od Hiplok

Thanks for leaving us a review, we're so glad to hear you're happy with your new lock!

Oceniono na 5 z 5

Easy to use website

Easy to use website. Insurance recommended. Acceptable price with my money off voucher.

11 września 2023
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Odpowiedź od Hiplok

Thanks for leaving us a review, we're so glad you found the website easy to use and we hope you're loving your new lock!

Oceniono na 5 z 5

Hiplok Switch = ideal for my needs

I had my eye on a folding bikelock for a while. My D lock was just too bulky to put in my gym bag and I had no way of mounting it to the frame. The bottle cage boss mounting system of the Hiplok Switch looked ideal so as Hiplok were offering a £15 discount I took the plunge and ordered. The lock was delivered in a couple of days. The mounting bracket was easy to fit and the lock sits in it securely. The lock itself is sturdy but easy to use. I can easily lock the frame and rear wheel to a Sheffield Stand. It seems ideal for my purposes - locking the bike for a couple of hours outside the gym and in town.

11 września 2023
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Odpowiedź od Hiplok

Thanks for leaving us a review and for providing your feedback, it's so great to hear you're loving the SWITCH and that it's meeting all your needs!

Oceniono na 5 z 5

Great service

8 września 2023
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Odpowiedź od Hiplok

Thanks for leaving us a review, we're so glad to hear you've been happy with our service and we do hope you're loving your new product!

Oceniono na 5 z 5

100% for service but 0% for shipping.

100% for service but 0% for shipping.. I know hiplock is doing everything they can to make sure I receive my order but it was lost by usps and I have to wait longer now to receive my order which is frustrating.

But the service I got was quick and efficient. Hopefully I receive my order soon!

8 września 2023
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Odpowiedź od Hiplok

Thanks for leaving us a review, we're very sorry you've experienced this issue. We will take this situation into consideration when looking into our shipping options and what changes can be made to prevent this in the future. However we're glad you've been happy with our service and hope you love your new lock when it arrives!

Oceniono na 5 z 5

Amazing d lock

Amazing d lock quite heavy great YouTube reviews

6 września 2023
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Odpowiedź od Hiplok

Thanks for leaving us a review, we're really glad to hear you're happy with your new lock and that it's meeting all your expectations.

Oceniono na 5 z 5

Great manufacturing

Great manufacturing, excellent thinking and easy to carry around with me .

6 września 2023
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Odpowiedź od Hiplok

Thanks for leaving us a review, we're so glad to hear you're happy with your new lock!

Oceniono na 5 z 5

Very strong lock with very Light weight

Very strong lock with light weight. Always register your key just in case you need replacement. I did.

5 września 2023
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Odpowiedź od Hiplok

Thanks for leaving us a review, we're so glad to hear you're happy with your lock and that you've found a replacement key service useful!

Oceniono na 5 z 5

Good product. Good delivery.

Hiplok E-DX chain & D-lock.
Heavy, so not something I would carry around all the time, only when I'm going to leave the bike. Does the necessary job in the garage. Keeps the insurance happy....
Not cheap.
Delivered quickly.

23 sierpnia 2023
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Odpowiedź od Hiplok

Thanks for leaving us a review, we're really glad to hear you're happy with the delivery and your new E-DX lock.

Oceniono na 5 z 5

Quick delivery

Quick delivery, solid product. back for the second time.

4 września 2023
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Odpowiedź od Hiplok

Thanks for leaving us a review, we're so glad to hear you've been loving our products!

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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