Hidepark Recenzje 

69
•
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Got a hide leather waistcoat as a present, top drawer quality item, really impressed with it.

Oceniono na 3 z 5

I bought a Men's Beige Cotton Gilet on 22 May 2024, Order No.10330. Very pleased with it until yesterday (31 August 2024) the front main zip jammed. Could not get it unlatched, or get the zip workin... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Have recently ordered a 3rd jacket, (2 were from a good few years back…) Pleased to say that yet again, Hide Park were an absolute pleasure to purchase from. Superb quality jackets, great c... Zobacz więcej

Oceniono na 5 z 5

This is my fourth purchase and the service was second to none the leather jacket is fantastic quality. It was out of stock but Clare found one in on of the outlets and got it sent back to the warehous... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

69 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(69)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
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Oceniono na 5 z 5

This is my fourth purchase and the…

This is my fourth purchase and the service was second to none the leather jacket is fantastic quality. It was out of stock but Clare found one in on of the outlets and got it sent back to the warehouse and on to me at no extra cost that’s what I call customer service absolutely amazing

4 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

First class service

I ordered a sheepskin for my girlfriend for Christmas and it was excellent. However I had ordered the wrong size. However, Hidepark exchanged within 2 days!! A returns lable is included so exchanging was really easy. Carley was really helpful in getting my exchange completed. First class service

30 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

Best leather purchase

Great product quality, fast and informative customer support and great experience overall. Would highly recommend supporting and buying leather products from them

24 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

Great company to do business with.

I ordered a leather gillet online from Hidepark, the website was nice and easy to use. The item arrived very quickly with Royal Mail, very well packaged. I had stupidly ordered the wrong size but this wasn’t a problem, there was a returns label with the parcel and I was able to fill in the enclosed returns form requesting a smaller size. Easy process to return and less than a week later my replacement gillet arrived. It’s lovely quality leather, very well made and I’m really happy with it. The whole experience dealing with them was hassle free and I would definitely buy from them again. Thank you team Hidepark.

20 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

Great quality product with exceptional customer service.

Carley provided exceptional customer service in helping me purchase a leather jacket. She provided me with specific measurements and I ordered 2 styles to try. The returns process was very easy with free return labels provided with every purchase and refunded promptly. The jackets are of great quality with very reasonable pricing. With great communications and very professional service, I would highly recommend Hidepark.

24 sierpnia 2024
Opinia niezależna
Oceniono na 3 z 5

Very good, but main zip problem - Item has now been replaced.

I bought a Men's Beige Cotton Gilet on 22 May 2024, Order No.10330. Very pleased with it until yesterday (31 August 2024) the front main zip jammed. Could not get it unlatched, or get the zip working properly. Very disappointed. I would like another of the same king but not happy if the zip problem hasn't been addressed.
[Written from a different email address].
Carole kindly sent me a new Gilet, wonderful service, I have now bought a different style Gilet from them, a blue one and I'm delighted with it. Thanks Hide!

31 sierpnia 2024
Opinia niezależna
Logo Hidepark

Odpowiedź od Hidepark

Hi Bryan, I'm really sorry to hear you have a problem with the zip, we have sold several of these gilets and I am not aware of any problem with the zips. I will send a replacement out to you today. Regards Carole

Oceniono na 5 z 5

Quality

Love the quality of the product great service online and from the shop at Labels in Ross Would definitely recommend.

21 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

Superb customer support

Old school customer support that is friendly and approachable. A lot of other traders could learn from this superb company. Great pre., and after sales service. I will be back to buy again!

3 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Outstanding as always

Have recently ordered a 3rd jacket, (2 were from a good few years back…)

Pleased to say that yet again, Hide Park were an absolute pleasure to purchase from. Superb quality jackets, great communication, brilliant delivery experience - each and every time. Great how they are happy to send you a couple of sizes to try, and really easy to send the one you don’t want straight back in the box and returns label provided.

Outstanding company, brilliant quality, and brilliant prices.

For anyone looking for a nice leather jacket, these are the guys you want, highly recommended !!

THANK YOU, once again, Hide Park :)

19 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Generally good experience

I ordered a waistcoat from Hidepark which was too small. I returned the item with the enclosed slip for an exchange for the next size up, however, I just received a refund instead. Happily for me the item was then at a reduced price so I ordered it again in the bigger size, but received no confirmation email like I had the first time. I was about to chase it up when I got an email saying my item had shipped, so all was well and the item has arrived and is beautiful.
Overall my experience was fine, if a little vague with comms, but I would buy from Hidepark again.

18 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

Couldn't ask for more

I'm buying a jacket for my wife for her 40th and, despite a few issues on my end, the team have been amazing - a particular shout out to Carley in Sales for being very patient with me and a massive help! The jackets are lovely quality, the shipping is very quick and secure, and the price is a bargain for what you get. I look forward to shopping with them again in the future!

3 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

Unplasent experience

Recently bought a fleece from Hydepark, sent it back due to poor quality and asked for different colour. That arrived. Looking like it was used as it had stain look like nose wipe. As well as poor stiching on top end if the zip.
Sent pictures as evidence. 2 days later a gentleman called on my mobile, unhappy because of my evidence. Saying why didn't we send it back.
We send back the previous one due to bad quality, so we just washed this one and mailed the poor stiching on top end of zip and mailed the pictures of the faults.
He was keep saying doing business from several years never have that kind of problem.
He wouldn't want to belive me. Even provided the evidence.
It felt I have to justify my evidence to him. At the end he said to call them before next purchase that I don't understand why.
Over all it was not a pleasant conversation and experience.

2 lutego 2024
Opinia niezależna
Logo Hidepark

Odpowiedź od Hidepark

I am the member of the team the gentleman spoke to. I accept that we are not infallible but one just has to look at the majority of our reviews to see that generally we are reliable and that we are deemed as offering an excellent service, one which we are all generally extremely proud of. Every now and again a customer is dissatisfied - we acknowledge this and do whatever we can to rectify such situations. In this case we offered an exchange in the first instance which was duly accepted. However, we absolutely refute that a second jacket which was sent out as a further replacement, would have been so apparently spoiled and faulty. Most other customer would have simply sent it back (using our freepost label) instead of washing it, repairing it and keeping it. All things considered and after the customer informed me that they were keeping the jacket despite his allegations, I offered the customer a discount on any future purchase which is why I asked him to call us in advance of such a potential purchase - so that we could recompense him for this 'apparent' situation accordingly.

Oceniono na 5 z 5

Megan Black leather jacket

I ordered a megan black jacket. I am absolutely delighted with it. It is such a flattering fit. It was sent so nicely packaged and arrived sooner than expected.
Great price and I would definitely buy again.
Many thanks 😊

6 lutego 2024
Opinia niezależna
Oceniono na 1 z 5

I recently purchased a Hidepark Leather…

I recently purchased a Hidepark Leather jacket in Wales and have sent several inquiries thru the company site regarding a snap which is compromised on the collar. I'm wanting a new snap as no one in my local area, Portland, Oregon, carries the identical snap. At this point in time, I've submitted several inquiries and to this day, I've had no response - this saddens me!

29 listopada 2023
Opinia niezależna

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