The Mango Tree Recenzje 

71
•
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Beautiful designs and high quality at a very good price. Delivery was prompt and customer service was very good. Any questions were answered by return. I bought the white 40mm knobs with sky blue p... Zobacz więcej

Oceniono na 5 z 5

Amazing company! I ordered quite a few different items for my sons 1st birthday and every single one was beautiful and amazing quality! There was a slight mixup with my order, but I contacted customer... Zobacz więcej

Oceniono na 5 z 5

I ordered the "Victor" Mango Wood Adjustable Length Entertainment Unit.Omg I frikken love it. It is the same as pictured on their website, easy to assemble, and a quality, beautiful piece. My only iss... Zobacz więcej

Oceniono na 5 z 5

It's a quality experience at The Mango Tree, whether going to the shop or shopping on line. I have never been let down. You're always given the VIP treatment which is very special. I would highly reco... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

71 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(71)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Beautiful designs and high quality at a…

Beautiful designs and high quality at a very good price. Delivery was prompt and customer service was very good. Any questions were answered by return. I bought the white 40mm knobs with sky blue patterns which look amazing on my newly painted unit.

14 września 2026
Opinia niezależna
Oceniono na 5 z 5

What a find this company is

What a find this company is. A superb range of quality, beautifully designed products. But also great service at competitive pricing.
What is there not to like!!

9 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

I ordered the "Victor" Mango Wood…

I ordered the "Victor" Mango Wood Adjustable Length Entertainment Unit.Omg I frikken love it. It is the same as pictured on their website, easy to assemble, and a quality, beautiful piece. My only issue is that I didn't receive any delivery updates or msgs. I'm glad I was home when it did turn up because my neighbours steal everything. Anywho, I'm so happy! Thank you Mango Tree

22 maja 2024
Opinia niezależna
Oceniono na 1 z 5

Late cancellation

Today we came down to london for our 30th wedding anniversary - booked mango several months ago as pre theatre timing for Hamilton excellent. Four minutes before our scheduled time of 12 we received an email and phone call to tell us our party of six was cancelled . The email contained no apology or explanation.
Speaking to them they said the block had a power cut - we were standing outside so a few lights were on in the block ..maybe they had a back up generator

My issue isn’t that they were lying or they had an unavoidable mishap

It was that a ) no apology

B) although the person we spoke to was told they were notified early this morning they chose to give us five minutes allowing zero chance On a Saturday lunchtime to find an equivalent venue for six

A couple of hours of notice may have given us a chance of rescuing the situation; so thanks for nothing and not caring

3 września 2022
Opinia niezależna
Oceniono na 2 z 5

We was very disappointed

We was very disappointed. Took our grandchildren for a treat. food wasn't up to our usual standard, all sauce and not much chicken on our Korma's. My husband ordered tika masala it came looking more like a chicken kebab luckily we had spare sauce off ours to put on his. Service was abrupt. Price was questionable, expensive and wouldn't give us a detailed receipt to check the amount.

25 maja 2022
Opinia niezależna
Oceniono na 5 z 5

Highly recommend

Always have an amazing experience with the mango tree, amazing customer service both online and in store. Items ordered online arrive quick and I'm kept up to date throughout the delivery process. Highly recommend

28 marca 2022
Opinia niezależna
Oceniono na 5 z 5

Personalised experience

Had a chance to visit the shop and it was brilliant, great selection and owner was very friendly, had a very personalised experience which made the difference. I will definitely be shopping again!

12 października 2021
Opinia niezależna
Oceniono na 3 z 5

Attrocious Customer Service

Order placed for an item that website stated was in stock. Tried to contact them when my order was still in processing a week later. No answer to phone calls, no replies to emails. Facebook Messenger message finally replied that they would look into it and then no more contact. Messaged again to be told there was a fault woth my item which was why it wasn’t dispatched did I want them to try to source another item or a refund. I requested a refund. Again - no reply. Have now resorted to contacting them via Paypal. Two weeks after my order was placed - no item, no refund and ridiculously difficult to contact and get a reply. Will never order from them again

8 października 2021
Opinia niezależna
Oceniono na 5 z 5

Amazing here

Amazing here!
Love that it’s all plant based food! So tasty’ ans great atmosphere! Good choice of food ans drink options! My fav place.

31 sierpnia 2021
Opinia niezależna
Oceniono na 2 z 5

Let down, do not recommend.

I found The Mango Tree when I was looking to purchase some new wooden toys for my daughter. Found the site and payment easy to use and I was kept in touch throughout the processing.

However there was an issue with one of my items, therefore I emailed simply to give feedback to the brand. I was phoned imediately and told that a piece would be sent direct from the brand. This was August. Knowing they were an NL company I knew it might be a while. In November I contacted TMT again to say i had not received anything. I was told over the phone again that they were going to send me a piece and claim back. This also never arrived. We arrive at March, knowing that Brexit, Covid and Christmas has now settled the delivery system and I contact them again. Once I was acknowledged, I was told they were sending a complete item to me that day as it was now discontinued. This has also never arrived.

Considering I found the original response to my feedback excellent, to now have been forgotten or misled and then not even followed up after my third contact regarding this I am now no longer singing the praises for TMT and thier customer service.

I had looked forward to making Christmas purchases and then 2nd birthday gifts but I now believe TMT never intended to recifty this fault with an item and therefore I do not recommend them anymore.

1 kwietnia 2021
Oceniono na 2 z 5

Discount doesn't work...

My partner has registered an account to order the Little Dutch walker with wooden blocks for our son's 1st birthday in Feb. He is an emergency service worker so followed the steps on the website for applying the Blue Light Card discount. Nothing has shown up on his account and he has had no email/contact so no discount has been applied.

22 stycznia 2021
Opinia niezależna
Oceniono na 5 z 5

Highly recommended...

We would looked at a lot of work benches before we decided on this one and unfortunately we missed out to begin with when it sold out. So happy they got more stock in!!
Great product, well built and packaged. My 2yo son is happy as!!

3 stycznia 2021
Oceniono na 5 z 5

Beautiful workbench

Beautiful workbench. I thought it would be difficult to assemble but it wasn't. There is nothing I could fault.
Thanks again Mango tree!

28 grudnia 2020
Oceniono na 5 z 5

Brilliant customer service and great products

This on line store is a great find! I had to contact re a delivery I thought would not arrive and they responded in record time and came up with a quick solution. Sometimes things can go wrong ... the sign of a good company is how quickly they respond to messages and how they sort it out. They have great products too so I will be using them again for sure !

27 grudnia 2020
Opinia niezależna
Oceniono na 5 z 5

Excellent service, great discovery

Excellent service. Everything worked fine. They keep us posted all the way through. At first we were not sure if purchase from them as we didn’t know this company and we usually shop from the usual suspects like smallable, scandiborn etc. But I can say we discovered a great option!

26 grudnia 2020
Oceniono na 1 z 5

Ordered 2 items only received 1 after…

Ordered 2 items only received 1 after numerous emails no 2nd item has arrived and have not been refunded either

18 września 2020
Opinia niezależna
Logo The Mango Tree

Odpowiedź od The Mango Tree

Apologies for your experience.

Due to covid we are working on reduced staff, to keep the environment a safer working place.
Your order was dispatched in a timely manner but we accepted fault that one item was missing and replied, the first email sent by yourself was on a Friday evening, Followed by an abrupt one Saturday morning which was swiftly replied to and reassured your item would be sent out to yourself asap, A Paypal case was opened by yourself on the Tuesday followed by another email.

Your item was refunded on Paypal before this review was left by yourself.

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