I did have a problem with my parcel not arriving via DPD so I had to contact Customer Services. They were so helpful and sent a replacement which arrived the following day. Great service. The door han... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Happy with supplier - no problems. Product review; happy with these door knobs for the price. I have a more expensive beehive knob in the house, which is better quality, but these are a good economica... Zobacz więcej
Reakcja na opinię
fast speedy delivery, excellent quality door hinges, far superior to those supplied by or available in stores am glad I chose Hiatt hinges to hang my heavy oak doors, 1st time I've used Hiatt but I d... Zobacz więcej
Reakcja na opinię
Great range of products, easy to navigate website. Very competitive prices. My order was delivered very quickly and very well packed. Highly recommend company
Reakcja na opinię
Informacje dotyczące firmy
- Sklep żelazny
- Sklep dla majsterkowiczów
- Sklep z drzwiami
- Sklep z akcesoriami żelaznymi
- Sklep z artykułami domowymi
- Drzwi wewnętrzne
Informacje o Hiatt Hardware (UK) Limited
Napisane przez firmę
At Hiatt Hardware, we are experts in door hardware manufacturing.
We supply a wide range of top-quality Door Handles, Locks, Latches, Cabinet Knobs, Cabinet Handles and more, all at competitive prices.
With all of our products available through a Next Working Day delivery service, when ordered before 3 pm, you will receive your hardware in no time at all. Even better, if your order is over £75, then your delivery is FREE!
Submit your feedback today to help us continue to deliver a quality shopping experience with excellent customer service.
Dane kontaktowe
106 Elkington Street, B6 4SL, Birmingham, Zjednoczone Królestwo
- 0800 0590 950
- websales@hiatt-hardware.com
- hiatt-hardware.com
4,7
Doskonała
13 tys. recenzji
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great purchase, great customer service
I did have a problem with my parcel not arriving via DPD so I had to contact Customer Services. They were so helpful and sent a replacement which arrived the following day. Great service. The door handles themselves are really lovely and seem good quality. Overall very pleased and would buy from Hiatt again 👍
10 kwietnia 2026
Odpowiedź od Hiatt Hardware (UK) Limited
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Returns are impossible
Returns are impossible. I ordered an item based on the description given online, but on opening the package and reading the installation instruction enclosed, it became clear that the curved curtain pole I had ordered was unsuitable for my bay window. When I enquired about returning the item, I was told I would need to arrange a courier and a booking company was recommended when I asked for one. However, all courier companies have quoted around £44 to return this curtain pole, which is almost the same as the value of the item. I have contacted Hiatt to ask for advice or an alternative solution but have not received a response. It seem that I will be almost £50 out of pocket for a item that I cannot use and cannot return. Unfortunately, this is due to insufficient information being given on the listing for this item.
9 kwietnia 2026
Odpowiedź od Hiatt Hardware (UK) Limited
Thank you for your feedback, and we’re sorry to hear about your experience.
This particular item is shipped directly from our supplier, and we are currently looking into this matter with them to better understand the situation and what options may be available. We appreciate your patience while we investigate this further.
Odpowiedź od Hiatt Hardware (UK) Limited
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Really great quality items
Really great quality items. Delivery was exemplary. I have ordered multiple times with them and always the product and service are excellent.
8 kwietnia 2026
Odpowiedź od Hiatt Hardware (UK) Limited
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Amazing service and prices.
Amazing service and prices.
Super fast delivery 🚚 many thanks I’ll be back for sure. Well this is my second order and if sure if I need more I’ll be back again.
9 kwietnia 2026
Odpowiedź od Hiatt Hardware (UK) Limited
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
So impressed
I was so impressed with the quality of the handles from Hiatt Hardware that I bought more!
26 sierpnia 2025
Odpowiedź od Hiatt Hardware (UK) Limited
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Excellent…..
9 kwietnia 2026
Odpowiedź od Hiatt Hardware (UK) Limited
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Great service product arrived very…
Great service product arrived very quickly
Would definitely recommend this company
9 kwietnia 2026
Odpowiedź od Hiatt Hardware (UK) Limited
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Odpowiedź od Hiatt Hardware (UK) Limited
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Great service and met our needs
Great service and met our needs. Delivery to site for the joiners was excellent.
8 kwietnia 2026
Odpowiedź od Hiatt Hardware (UK) Limited
Thank you for your kind review – we’re really pleased to hear that the service met your needs and that the delivery to site worked well for your joiners.
We’re always looking to improve, so if there’s anything we could have done differently to make your experience a 5-star one, we’d really appreciate your feedback.
We hope to work with you again soon.
Excellent products at excellent prices
Excellent products at excellent prices. Great customer service. Highly recommended.
8 kwietnia 2026
Odpowiedź od Hiatt Hardware (UK) Limited
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Odpowiedź od Hiatt Hardware (UK) Limited
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
So helpful and patient. I'll use their product again.
So helpful. Patient and polite. I'll use their product again.
8 kwietnia 2026
Odpowiedź od Hiatt Hardware (UK) Limited
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Odpowiedź od Hiatt Hardware (UK) Limited
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Excellent quality catches that we used…
Excellent quality catches that we used to replace cheaper versions. Hard wearing and easy-fit.
7 kwietnia 2026
Odpowiedź od Hiatt Hardware (UK) Limited
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Hiatt, highly recommended
Great range of products, easy to navigate website. Very competitive prices. My order was delivered very quickly and very well packed. Highly recommend company
7 kwietnia 2026
Odpowiedź od Hiatt Hardware (UK) Limited
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Items arrived completley different to…
Items arrived completley different to images online
7 kwietnia 2026
Odpowiedź od Hiatt Hardware (UK) Limited
Hi there,
We’re sorry to hear that the items you received don’t match the images shown online.
We are currently looking into this for you—could you please send some photos of the items you received to websales@hiatt-hardware.com? This will help us investigate and resolve the issue as quickly as possible.
Thank you, and we look forward to getting this sorted for you.
Odpowiedź od Hiatt Hardware (UK) Limited
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Odpowiedź od Hiatt Hardware (UK) Limited
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Odpowiedź od Hiatt Hardware (UK) Limited
Thank you for your review.
We can confirm that the original delivery attempt was unsuccessful and the parcel was subsequently taken to a local DPD Pickup shop for collection. As the goods were not collected, the order was returned back to us and has only recently been received.
Following this, we have now processed a full refund for your order, including the original delivery charge as a gesture of goodwill.
Please allow a few working days for the refund to appear in your account. If you have any further questions, feel free to get in touch.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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