Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Mittlerweile liefert HF richtig gute Qualität im Segment der farbig-gedruckten Figuren. Die Details der farbigen Kunststoff-Figuren sind zwar nicht annähernd so genau wie beim Erstellprozess, aber das... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

spent 140 for 2 miniaturs with shipping. i would have gotten something way better printing it myself. that is not ok.

Oceniono na 4 z 5

Bought mine premium plastic quality human miniature from Hero Forge and i'm really pleased of quality. it was better than excepted. It was bit on expensive side but custom is allways custom. -Sof... Zobacz więcej

Oceniono na 2 z 5

My nephew and I created a colour plastic mini together for his Christmas present. The only positive is that it shipped in less that an month. The mini itself is terrible. It's like the printer ra... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep hobbystyczny

Napisane przez firmę

Hero Forge® is an in-browser character creator that allows you to design and customize heroes, villains, and monsters in full 3D. Our genre-spanning library of thousands of parts, body and attachment sliders, and custom color tools are meant to empower our users’ creativity. Using the power of high-end 3D printing, Hero Forge® will turn pixels on-screen into atoms in your hand so you can finally have a 30mm scale tabletop miniature that truly represents your beloved tabletop character.


Dane kontaktowe

2,7

Słaba

Wynik TrustScore: 2.5 na 5

103 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 72% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Fantastic Customer Service!

This year I've been through some hard knocks and all of it resulted in me removing myself from facebook etc.
Unfortunately I had recalled that my login to heroforge was tied to that facebook login and in an attempt to save what designs I could I emailed heroforge for assistance in recovering any part of my account.
After the initial look into my account I was sad to find out that there was little that seemed could be done other than sharing links to myself to recreate the models later.
However, I was surprised and delighted when not once but 3 times HeroForge customer service reached out to me again with new thoughts on how we might be able to rescue my account and eventually we found that just once I had created a direct login tied to the account which was enough to recover it in its entirety. A fact that I would have surely missed if not for their perseverance in the matter.
I'm extremely thankful that my.. 50?-odd designs (it took for too long to save all the share links) were able to be recovered due to their efforts and I trust I'll be printing quite a few soon for an upcoming campaign I have been planning.
The best part for me is that they delivered me a win when I sorely needed it and as a customer service worker myself I know that kind of caring can't be faked.
Thank you HeroForge Team!

11 marca 2026
Opinia niezależna
Oceniono na 2 z 5

It sucks!!

Shipped fast.
When that's said the mini figure I ordered sucks!! The colors are way off. Every color is Matt and way too dark. Never ordering from this site again and would never recommend others

13 lutego 2026
Opinia niezależna
Logo Hero Forge

Odpowiedź od Hero Forge

Hey there, Alexander! We are sorry to hear you're disappointed in your mini. There are many factors that may go into the color difference you're seeing, but we'd love to take a look and see how we can help! Can you please reach out to support@heroforge.com including your order number and a photo of your mini?

Oceniono na 4 z 5

When I configured my miniature on their…

I wanted to thank Heroforge for their responsiveness; indeed, I was disappointed with the result of the color printing of the figurine, however, after discussion with customer service, I received a refund.

19 stycznia 2026
Opinia niezależna
Logo Hero Forge

Odpowiedź od Hero Forge

Hello! Thanks for taking the time to share your feedback. There are a lot of factors that go into the final result of your mini, but we would love to take a look and see how we can help you here. We want you to have a mini that you love. Please reach out via support@heroforge.com including a photo of your mini and we will take a closer look! Thank you.

Oceniono na 2 z 5

Awful print quality, does not match digital design at all

My nephew and I created a colour plastic mini together for his Christmas present. The only positive is that it shipped in less that an month.

The mini itself is terrible. It's like the printer ran out of black ink. There is no shadow or definition on the body, and none of the details on the face have color, its all just the base skin color. After receiving it and reading other reviews, I finally found the place on their website where they mention that fine details might be 'indistinct' in the final print. Too bad this isn't mentioned when you choose the print option in the 'buy' menu, nor is it reflected in the tabletop preview shown. It's almost like they don't want you to find it.

16 stycznia 2026
Opinia niezależna
Logo Hero Forge

Odpowiedź od Hero Forge

Hello Anne! Thanks so much for taking the time to share your review. We are so sorry to hear you aren't happy with your mini. There are many things that can go into the colors and how they translate with current 3D Color Printing technology, but we are happy to take a look at your order and see how we may be able to help! Please reach out to us at support@heroforge.com including your order number. We look forwarding to chatting soon.

Oceniono na 1 z 5

Don't bother

Don't bother. The quality on the computer is VASTLY different than what you get. The mini had NO color definition, highlights, or lowlights. It was very basic as if painted by a beginner with a steady hand.
For the $64 I paid, I could have paid a professional to paint a mini for significantly better quality.
Very disappointed. Will not recommend or use again.

12 stycznia 2026
Opinia niezależna
Logo Hero Forge

Odpowiedź od Hero Forge

Hi Jo! We’re very sorry to hear you were disappointed with your mini. We’d like to clarify that our full-color minis are printed in color rather than hand-painted, so they won’t have the same level of detail or fidelity as a hand-painted miniature. Color results can also vary based on several things including color settings and the limitations of current full-color 3D printing technology.

We’d still love the opportunity to help if you’d like, please reach out to us at support@heroforge.com and our team will be happy to see what we can do.

Oceniono na 2 z 5

Broke easily

Bought a custom figure for my son. The cape snapped off, so I put it on a shelf with some glue and forgot about it. It fell over at some point, I just went to glue the cape on, and it was on its side with the arm broken off. I don’t remember when the cape came off. I think it was a bday gift so probably in August. Noticed the arm today (12/31/25).
I wouldn’t have e paid this much if I knew it was so fragile. 2 stars cuz it did look like what he had designed.

22 sierpnia 2025
Opinia niezależna
Logo Hero Forge

Odpowiedź od Hero Forge

Hello Erin! We're so sorry to hear your mini suffered some damage. If you'd like to reach out to support@heroforge.com we'd be happy to take a closer look and see if there's anything we could do to help.

Oceniono na 1 z 5

HORRIBLE quality—don’t waste your time or money

Wow, I REALLY wish I had looked up reviews before spending $75 on two tiny miniatures…
We had high hopes for these custom painted pieces that turned out looking like melted, dirty excuses for a custom miniature. My partners piece was at least fully painted and looked mostly like the digital creation (aside from the fact that they—Hero Forge—just skip facial features/painting altogether) but mine is…a monstrosity. Unpainted in most places; the places that were painted, colors were clearly mixed, and it’s a mess, and there are few discernible pieces of armor, as everything just looks kind of melted together.
Truly horrible, horrible quality. I will upstage my rating to two stars IF customer service helps me out.

31 grudnia 2025
Opinia niezależna
Logo Hero Forge

Odpowiedź od Hero Forge

Hi there! We’re sorry to hear that you were unhappy with your minis and appreciate you sharing your experience.

Our full color minis are produced using 3D color printing rather than hand painting, which can result in differences between the digital design and the finished print. That said, we want to make sure concerns like this are reviewed. Please reach out to support@heroforge.com if you haven't yet and our team will be happy to take a closer look and see how we can help.

Oceniono na 2 z 5

Beware the sliders

Hero Forge minis were kind of a pipe dream for many of us. Especially as we are an international group. We took advantage of the black friday sale and splurged.

Everything was made on the mobile page. Apparently, the slider that says "unprintable" appears under your thumb when you slide a choice into the red zone. So hidden. If you dont catch it in the small preview when you put it in to your cart, your screwed as they will automatically "thicken" for durability.

After several emails, the only advice their customer service has given is, in short, "dont like it, return it".

Question, is, if an item is deemed unprintable why are you allowed to purchase it without a flag or warning?

Im in 3 long running campaigns. Participate and run 1 or 2 one-shots weekly. Everyone is disheartened and wont buy from Hero Forge in the future.

9 grudnia 2025
Opinia niezależna
Oceniono na 2 z 5

Not worth the money

The miniatures look really good on the computer but their printing is poor. I would not recommend using this company.

Bought two files to print for myself and neither printed out well at all. One was basically just the base but no character. Their site does state no returns on the digital files, that is fine. However, when they failed to print, I asked to apply a refund cost for digital file and apply that directly to a Hero Forge printed character they refused.

I will not use Hero Forge again.

18 listopada 2025
Opinia niezależna
Logo Hero Forge

Odpowiedź od Hero Forge

Hello! We would love the opportunity to look into this further. Please reach out to us at support@heroforge.com There are many things that could go into why you may not have had luck printing at home and we would be happy to take a closer look for you.

Oceniono na 2 z 5

Went to cancel my subscription

Went to cancel my subscription on the renewal date and they renewed it and charged me for another year. I contacted them and they said that if i wanted to cancel they would give me a gift card instead of returning my money. They said the TOS said I was too late but after reading it I found the only time frame limit was for orders not subs. The only good thing is they didnt take to long to email me back,

3 listopada 2025
Opinia niezależna
Oceniono na 3 z 5

save your files

Apparently they don't save your files, despite your purchasing them. I just found out, at least 1 of the figures I made, I now can't download again.
The quality of the prints isn't that good. I saw what the person could print. So it's not the quality of his printer that is the issue. But the quality of their files

25 października 2025
Opinia niezależna
Oceniono na 4 z 5

not nearly as good as you expect

so the minis look good enough for sure. but if you are expecting the colors to look anything as vibrant or similar to how they look on the design app, don't be fooled. they are pale in comparison. very light colors, no vibrancy. hand painted ones will look much better.
that being said they are still pretty sweet and save you from painting them yourself. but don't expect the end result quality.

1 sierpnia 2025
Opinia niezależna
Oceniono na 2 z 5

Bad experience with primer

2 for physical products:
- there are no stls to download after the print — what a shame. it's literally costs them 0 (ZERO) to give it away.
- priming is awful. All the details for one of my models was half overfilled with the gray primer. it's simply destroyed. I'm so disappointed and dissatisfied with that.
- service seems odd — no feedback, no status update of the order. I had to write to the support to get know what is happening.
- really long wait time for 3 figures (1.5 months to the Europe from the order till delivery).
- still I like theirs website to build figures. If you have a brilliant local 3D printer guy — go for it!
*ordered one prime and 2 normal resin figures — not worth it for that cost.

6 sierpnia 2025
Opinia niezależna
Logo Hero Forge

Odpowiedź od Hero Forge

Thank you so much for sharing your feedback. We’d like to learn more about your order so we can review the issues you mentioned. Please reach out to our support team directly if you haven't yet so we can see if we are able to help!

Oceniono na 1 z 5

Decline in Quality

I have to say, I'm incredibly surprised in the decline of Hero Forge's quality. My tabletop group has ordered a half-dozen or so minis from them in the past. All of which looked great.

There's six minis sitting on my desk right now, however, that show a fairly significant drop in quality. I understand prices increase, but the new "budget-friendly" plastic minis are more expensive - and noticeably worse - than Hero Forge's baseline minis used to be.

For an order that was almost $150.00, I'm not happy with these minis. At all. Apparently, I should have just dropped another $70 to avoid the artifacts, muddied details, inconsistent prints, and all-together-lost details.

I used to gladly recommend Hero Forge. But I no longer can. At this point, you're far better off just trying to find a mini close to whatever vision you have. It'll be far cheaper. And far more detailed.

Update: Customer service was great. They quickly submitted a reprint request. Those minis came in today, and they're almost exactly the same. Still muddy and lost details. Still random burrs. Still disappointed. Clearly their "affordable" option means mediocre quality. At least as far as any detailed design goes. Shame, really.

28 lipca 2025
Opinia niezależna
Logo Hero Forge

Odpowiedź od Hero Forge

Hi Dan,
We're truly sorry to hear that you were disappointed with your order. That’s never the experience we want anyone to have. If you haven’t already, please don’t hesitate to reach out to our support team directly—we’d really appreciate the chance to review your order and see how we can help.

We’re proud of how much our printing technology and design options have improved, so we’d love to take a closer look and understand what may have gone wrong in this case. Thank you for bringing this to our attention—we're here to help!

Oceniono na 5 z 5

Amazing customer service, great product

I've ordered from HeroForge twice before, this being my third time.
I only ever ordered the colored standees, which are well detailed and of great quality. I fully recommend this option.

The last order was returned due to a mistake at the post office - no fault of the HeroForge team - and they were quick to reach out to confirm address details, etc. Their customer service/support is superb, very helpful and friendly!

I can't recommend HeroForge enough.

10 czerwca 2025
Opinia niezależna
Logo Hero Forge

Odpowiedź od Hero Forge

Thank you for your wonderful review and for being a returning forger! We’re delighted to hear you’ve been happy with the quality of our color standees, and it’s great to know our team could assist when your last order ran into delivery issues. Your recommendation means a lot to us, and we look forward to your next order!

Oceniono na 4 z 5

Solide einzigartige Farbfiguren für Tabletop und P&P RPG

Mittlerweile liefert HF richtig gute Qualität im Segment der farbig-gedruckten Figuren. Die Details der farbigen Kunststoff-Figuren sind zwar nicht annähernd so genau wie beim Erstellprozess, aber das Endprodukt kann sich sehen lassen. Einzig, dass ich trotz vorheriger Bezahlung, doch noch ca. 10€ dem Postboten als "Rest-Zoll" bezahlen musste, stößt etwas auf. Die Kosten waren lt. Bezahlvorgang komplett erhoben und beglichen. Wer seinen einzigartigen Charakteren beim Tabletop oder P&P RPG auf den Tisch bringen und Leben einhauchen möchte, und nicht so gut mit Pinsel und Farben umgehen kann, ist hier gut aufgehoben.

18 kwietnia 2025
Opinia niezależna
Logo Hero Forge

Odpowiedź od Hero Forge

Thank you for your wonderful feedback! We’re thrilled to hear you’re enjoying the quality of our color-printed minis. Regarding the additional customs fee — as noted on our site, taxes, duties, and import fees aren’t charged by Hero Forge and may be collected by local postal services or customs agencies upon delivery. We’re glad you’re bringing your characters to life at the table and we appreciate your Hero Forge support!

Oceniono na 1 z 5

False advertising - Finished product is terrible

False advertising. The design tools on the website are great. So great, in fact, that your actual mini will look nothing like what you designed. Hard to describe how ripped off I feel by the company. Oh and when I brought this to the company's attention, they were of no help, and seem to be content with their finished product not meeting expectations of customers.

28 kwietnia 2025
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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