HelloFresh New Zealand Recenzje 

14 809
Wynik TrustScore: 4 na 5

4,0

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I've had a great experience with HelloFresh NZ. The meals are delicious, the ingredients are fresh, and the recipes are easy to follow. It makes meal planning and cooking so much simpler, even on bu... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

My wife and I have been using Hello Fresh for 3 meals a week since the next door neighbour gave us a free box voucher in 2020 during the lockdown. We have enjoyed the tasty meals and variety of choice... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Overall I'm happy with service, we recently tried another brand. Then switched back. My only disappointment would be my last order was delivered after 8pm at night. With no textes or email of expe... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We have noticed recently the quality & quantity of the produce has improved greatly. Credits on poor quality items have always been easy to get but it was a bit of a hassle to do it regularly. We only... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Jedzenie z dowozem
  2. Dostawca produktów spożywczych

Napisane przez firmę

HelloFresh delivers great recipes and fresh ingredients to your home each week. Cook fast healthy recipes designed by nutritionists and chefs.


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

15 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,0

Wszystkie recenzje

(14 809)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 628

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

DELICIOUSNESS

Takes the hassle out of meal time!
Preparation for is all done!
Easy recipes that are easy to follow!
Healthy options! Low carb!!
Reasonable price serving per plate! Low cost options!
Deliciousness!!

24 października 2025
Logo HelloFresh New Zealand

Odpowiedź od HelloFresh New Zealand

Thank you so much for your five star review! ⭐

It's great to hear that our convenient recipes are making those 'what's for dinner?' decisions a breeze. 🙌

If you ever need a hand with your account or deliveries, we're available 24 hours a day, 7 days a week and are happy to help! 😊

You can reach out via the 'Contact Us' section of your online account, or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬

Happy cooking! 😊

- Ricka 💚

Oceniono na 5 z 5

Love Hello Fresh

We've used Hello Fresh every few weeks for a number of years now
Always very tasty and love using different ingredients and cooking methods

2 marca 2026
Logo HelloFresh New Zealand

Odpowiedź od HelloFresh New Zealand

Thank you so much for the five stars! ⭐

We're delighted to hear that our boxes are working for your household!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬

Happy cooking! 😊

- Daren💚

Oceniono na 3 z 5

I love the recipes

I love the recipes, however the last few have not had the best fresh produce.

28 stycznia 2026
Logo HelloFresh New Zealand

Odpowiedź od HelloFresh New Zealand

Hi Mike,

Thank you so much for your review and giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need, in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.

Daren
Customer Resolution Specialist
HelloFresh

Oceniono na 1 z 5

I am being charged after numerous…

I am being charged after numerous attempts to cancel my subscription.. I get told there is no subscription, however come Monday the deduction happens and the food arrives

28 stycznia 2026
Logo HelloFresh New Zealand

Odpowiedź od HelloFresh New Zealand

Hi Nicholas,

Thank you so much for your review and for giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.

Ricka
Customer Resolution Specialist
HelloFresh

Oceniono na 4 z 5

Pretty good meals

Pretty good meals, many of them are quick and take the thought out of what to cook for dinner for busy people. Vegetarian options are good, although maybe a little repetitive/unimaginative after a while.

14 stycznia 2026
Logo HelloFresh New Zealand

Odpowiedź od HelloFresh New Zealand

Thank you so much for your review! ⭐

We're over the moon to hear that you're enjoying being part of the #FreshFam!

We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️

You can reach our awesome Customer Care Team via:

📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz

Happy cooking! 😊

- Daren💚

Oceniono na 5 z 5

Hallofresh every day There is options to choose your…

There is options to choose your preferences and the meals are always yummy but easy to make.

20 marca 2025
Logo HelloFresh New Zealand

Odpowiedź od HelloFresh New Zealand

Thank you so much for the five stars! ⭐

We're delighted to hear that our boxes are working for your household!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬

Happy cooking! 😊

- Ricka 💚

Oceniono na 5 z 5

Excellent customer service and very…

Excellent customer service and very tasty convenient meals from a wide selection of dishes, tailored to your satisfaction. A great solution for those who have a busy lifestyle.

28 lutego 2026
Opinia niezależna
Logo HelloFresh New Zealand

Odpowiedź od HelloFresh New Zealand

Thank you so much for the five stars! ⭐

We're delighted to hear that our boxes are working for your household!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬

Happy cooking! 😊

- Ricka 💚

Oceniono na 5 z 5

It's a no brainer!

I just love that I grab the bag out the fridge, grab the menu... Mindlessly read and follow the recipe and land up with a great, tasty family dinner! No shopping stress or having to think of what and how to cook!
Bonus it that you learn some great tricks along the way!

28 stycznia 2026
Logo HelloFresh New Zealand

Odpowiedź od HelloFresh New Zealand

Thank you so much for the five stars! ⭐

We are delighted to hear that our boxes are working for your household!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz 💬

Happy cooking! 😊

- Elise 💚

Oceniono na 5 z 5

Well packaged

Prompt delivery, everything well packed and very easy to follow.

17 lutego 2026
Logo HelloFresh New Zealand

Odpowiedź od HelloFresh New Zealand

Thank you so much for the five stars! ⭐

We're delighted to hear that our boxes are working for your household!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬

Happy cooking! 😊

- Ricka 💚

Oceniono na 5 z 5

So much easier with a busy life

So much easier with a busy life , always fresh ingredients. Easy to follow , meals are so tasty

30 kwietnia 2025
Logo HelloFresh New Zealand

Odpowiedź od HelloFresh New Zealand

Thank you so much for the five stars! ⭐

We're delighted to hear that our boxes are working for your household!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬

Happy cooking! 😊

- Blanch 💚

Oceniono na 3 z 5

The convenience was good

The convenience was good, food overall was pretty good but it definitely needed some extra flavours to make it from a student meal to a little bit something more gourmet

14 lutego 2026
Logo HelloFresh New Zealand

Odpowiedź od HelloFresh New Zealand

Hi Can,

Thank you so much for your review and for giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.

Ricka
Customer Resolution Specialist
HelloFresh

Oceniono na 4 z 5

The chicken was delicious as was the…

The chicken was delicious as was the potato salad. The avocado was probably a good week away from doing the job. A waste! Overall deserving of a 4.

23 lutego 2026
Opinia niezależna
Logo HelloFresh New Zealand

Odpowiedź od HelloFresh New Zealand

Thank you so much for your review! ⭐

We're over the moon to hear that you're enjoying being part of the #FreshFam!

We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️

You can reach our awesome Customer Care Team via:

📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz

Happy cooking! 😊

- Daren 💚

Oceniono na 5 z 5

Great recipes

Great recipes, my young adult boys are enjoying the variety and ease of following the instructions

21 stycznia 2026
Logo HelloFresh New Zealand

Odpowiedź od HelloFresh New Zealand

Thank you so much for the five stars! ⭐

We're delighted to hear that our boxes are working for your household!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬

Happy cooking! 😊

- Daren💚

Oceniono na 5 z 5

Good option for busy family

Food choices are great, delivery on time and customer service is friendly.

6 stycznia 2026
Logo HelloFresh New Zealand

Odpowiedź od HelloFresh New Zealand

Thank you so much for the five stars! ⭐

We're delighted to hear that our boxes are working for your household!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬

Happy cooking! 😊

- Daren💚

Oceniono na 5 z 5

Hello fresh has a great selection of…

Hello fresh has a great selection of recipes n food. Prices are reasonable with a great selection. Have been a customer for over 3 years and can’t fault service and quality !

4 października 2025
Logo HelloFresh New Zealand

Odpowiedź od HelloFresh New Zealand

Thank you so much for your review! ⭐

We're over the moon to hear that you're enjoying being part of the #FreshFam!

We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️

You can reach our awesome Customer Care Team via:

📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz

Happy cooking! 😊

- Daren 💚

Oceniono na 4 z 5

Hello Fresh for the win

We have been trialing both Hello Fresh and My Food Bag for awhile now, and have chosen Hello Fresh to go forward. The choices are just better, the food is great.. and the pricing is far far more reasonable. We love the packaging for HF too - so much easier when just about everything for a meal is in one bag which you can just grab. and we love the points and giveaways and little surprises that Hello Fresh keep delivering. Is convenient and easy - and the food is delicious.

5 sierpnia 2025
Logo HelloFresh New Zealand

Odpowiedź od HelloFresh New Zealand

Thank you so much for your review! ⭐

We're over the moon to hear that you're enjoying being part of the #FreshFam!

We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️

You can reach our awesome Customer Care Team via:

📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz

Happy cooking! 😊

- Daren 💚

Oceniono na 4 z 5

There are hits and misses

There are hits and misses, but I've had a hundred or so boxes and will continue getting more.

19 lipca 2025
Logo HelloFresh New Zealand

Odpowiedź od HelloFresh New Zealand

Thank you so much for your review! ⭐

We're over the moon to hear that you're enjoying being part of the #FreshFam!

We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5-star experience! After all, you're what we're here for, and the greatest way we can improve is through your feedback. ⭐🍽️

You can reach our awesome Customer Care Team via:

📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz

Happy cooking! 😊

- Ricka 💚

Oceniono na 3 z 5

I recieved my order on a Saturday by…

I recieved my order on a Saturday by Monday my tomatoes were rotting and the beans for different recipe were turning black. Disappointed.

28 stycznia 2026
Logo HelloFresh New Zealand

Odpowiedź od HelloFresh New Zealand

Hi Ange,

Thank you so much for your review and for giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.

Ricka
Customer Resolution Specialist
HelloFresh

Oceniono na 4 z 5

Pretty awesome

Firstly, we are happy and appreciative of the time saved in shopping and thinking "what will we have tonight" and also financial savings... no impulse buying everything is sorted all we have to do is cook eat andclean up... however something that keeps showing up is missing or un usable produce... this is our 3rd week and without even opening our first bag I have notice we dont have the recipe/method instructions... im hoping this week all bags will have all ingredients required and that they are usable... so all in all this is my only under par comments everything else taste variety and as stated in the beginning the savings on many levels is awesome.

3 lutego 2026
Logo HelloFresh New Zealand

Odpowiedź od HelloFresh New Zealand

Thank you so much for the review! ⭐

We're delighted to hear that our boxes are working for your household!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬

Happy cooking! 😊

- Ricka 💚

Oceniono na 3 z 5

Tasty but not Quick

The meals have been tasty but I don't enjoy how long they take especially when tired and don't feel like reading from a recipe. Prefer to make quick meals where I can throw ingredients together.

3 lutego 2026
Logo HelloFresh New Zealand

Odpowiedź od HelloFresh New Zealand

Hi Julia,

Thank you so much for your review and giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need, in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.

Daren
Customer Resolution Specialist
HelloFresh

Doświadczenie Trustpilot

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Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

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