Chefs Plate Recenzje 10 279

This was one of the most frustrating customer experiences I have had.

The system allowed duplicate accounts for the same person and address without clearly warning me, which led to repeated confusion, failed cancellations, and boxes continuing to arrive when I believed they were cancelled. That is a major technical and UX failure for a subscription delivery service.

Customer service was not helpful. Instead of identifying and fixing the actual problem, they gave rigid, dismissive responses and showed very little empathy. I was left dealing with unwanted deliveries, wasted food, stress, anxiety, and charges I did not intend.

The recent recall issues made the situation even worse and removed any trust I had left in the company.

What bothered me most was not just the broken system, but the lack of accountability and basic human understanding when trying to fix it. My experience was that they were much better at deflecting responsibility than resolving problems.

For the amount of healthy items you get for the price it's hard to beat in a regular grocery store. The quality is good and quantity is good. The meals are discribed very easy to make and all have turned out tasty and delicious. However the delivery is only good if you have a person that can stay home all day because delivery hrs aren't a set time. There between 8am to 8pm. If you're a single person like myself I loose a day of work every Monday waiting on a $54 delivery which I can't justify doing. It started as gift from planet fitness which I knew wasn't free as most things in life aren't. For a family of more than one person that has the time to stay home it would be a good fit. As for myself I will most likely end my subscription because of the delivery service. Like I said the quality, pricing and quantity is hard to beat. For all those single people out there it'd make a good date night sharing your kitchen chefs skills learning together making meals you never made before. Then enjoying it when it's done. All meals are time friendly 25 to 45 minutes finished.

Le service de livraison est très bien , la quantité de nourriture est bonne , la qualité de la nourriture est aussi bonne.

J aime le fait que tout les ingrédients sont dans un même sac. Les recettes sont simple et bien illustrées. Le goût est au rendez vous et le choix de menu est bon .

The great thing with chef plate is when you initially sign up you get an amazing deal for the first delivery order. It makes it worth the price as the food is actually good. But when your first week is over then it doesn't become worth it anymore as the grocery price is actually cheaper even if you factor in the convenience.

Bonnes recettes. J'apprécierais de ne pas recevoir les imprimés des recettes dan les 2 langues, c'est un gaspillage de papier. Aussi, de pouvoir substituer les protéines sans frais lorsque valeur semblables (ex dinde hachée au lieu de boeuf haché) serait un gros plus

Our first 3 meals were a success! Easy to cook, very tasty and everyone was satisfied.

Nous sommes enchantés de notre première expérience. Les portions sont généreuses et les mets délicieux. Le service de livraison est parfait. Merci !!!

Was charged for a box i cancelled, after getting a refund I have received 50+ phone calls over 3+ months now, no matter how many freaking numbers I block they KEEP CALLING.

Je laisse chefplate choisir-ce que je vais manger dans la semaine j'aime le petit effet surprise du mardi après-midi

These meals have been great. I don't have to worry about anything everything comes for each meal. I do 3 days a week and it makes meal planning so much easier.

The vegetables wernt very fresh in Ontario and that followed here to Nova Scotia. That’s why I have paused my meals

Excellent food,great ingredients, THANK YOU

*Freshh végétale
*Good portion meat
*good taste i didn't know before
*Fast delivery ,

* But a bit expensive compare whit the deal 61% of the first box..

Thank you

I'm happy to have new and different meal ideas. I love having the ingredients, and appropriate and generous amounts come right to my door. It's been good quality. We've had some very good, interesting meals, and usually leftovers. The prices are reasonable, and there are extra little add on specials. And I'm glad that all packaging is recyclable. I find that the recipes take longer than suggested, with all the steps and various things going on at the same time. That's the only down side.

Bien j’aime bien que dans votre recette ,ont reçoit tout ce qu’il faut pour la fabrication .J’ai montré ça à une amie et elle est intéressée de commander..ils aimeraient essayer le saumon….je vais prendre leur info..et commander…merci

The good was good but on proteines left. I reported the delevery for the next two week because I did not unsderstand that IT was automatiquely set for the year. I tought that I can ordre only when m'y budget permit It.

Did not like what was sent. I had meals picked out and because my credit card was declined you sent whatever. We are fussy and don’t like whatever. I would rather you not send anything if you’re not going to send the meals we pick anymore when our credit card is declined. Otherwise it goes to waste and I CAN NOT afford that!!! Please don’t send whatever you choose. Thank you

I love the recipes. The flavors are really great. I like the variety. I am a bit concerned about the quality of the meat in the recipes. How do we verify if the meat is real genuine meat? All the threats of fake meat had me and others nervous. There is no labels of where your food is from. I cant wait to see what more we can try. It really helps with my food imagination.