Hello Drinks Recenzje 

60
•
Wynik TrustScore: 1.5 na 5

1,3

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Bestelling gedaan in Uddel. Na betalen zag ik pas dat ze uit Eindhoven kwamen. Besteld via Thuisbezorgd. Ze zijn nooit gekomen 100+ euro kwijt. Thuisbezorgd weigert terugbetaling omdat Hello Drinks aa... Zobacz więcej

Oceniono na 1 z 5

Where the hell is my order? Sat by open window, no car sounds, knocks , noone. Says ''order delivered'' Im coming for you you scamming peanuts. Even left my phone number as a worst case.

Oceniono na 1 z 5

OPLICHTERS!! Ik ben wonend in de omgeving rond Arnhem. Dus hoe ik Hello Drinks uit Eindhoven tussen mijn thuisbezorgd app kwam vind ik raar. Maar goed. Ik had niet gezien dat ze uit Ein... Zobacz więcej

Oceniono na 1 z 5

Gisteren een bestelling gedaan ..later zag ik dat dit uit Eindhoven moet komen en ik woon in Deventer. Status bezorgd maar niks ontvangen..ook bij thuisbezorgd kan je niemand spreken en op het telefo... Zobacz więcej

Informacje dotyczące firmy

  1. Sklepy monopolowe
  2. również w kategorii:
  3. Dostawca i producent napojów
  4. Platforma sprzedażowa online
  5. Sklep z piwem

Napisane przez firmę

Independently owned Liquor Marketplace, delivering alcohol to your door across Australia at low prices. Buy Now Pay Later at No extra cost.


Dane kontaktowe

1,3

Bardzo słaba

Wynik TrustScore: 1.5 na 5

60 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,3

Wszystkie recenzje

(60)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 9

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Wat een idioot bezorger

Wat een idioot bezorger. Wacht anderhalf uur. Belt ie op dat ik geen grote mond moet hebben en komt niks bezorgen . Asociaal hij komt niks brengen

20 listopada 2023
Opinia niezależna
Logo Hello Drinks

Odpowiedź od Hello Drinks

Hi, bedankt voor uw 1-ster beoordeling. Let op: onze winkel in Australië is momenteel niet operationeel. Het is mogelijk dat u ons bedrijf verwart met een ander bedrijf.

Hi, thank you for your 1-star review. Please note that our store in Australia is currently not in operation. You may have our business mixed up with another business.

Oceniono na 1 z 5

Terrible customer service

Terrible customer service. Poor customer experience. Stick to your reputable retailers like Dan Murphy’s to avoid disappointment. I placed an order over a week ago and received no information that my order was on its way. I reached out on several different platforms and had no response. I contacted Couriers Please only to be advised that my order has not been released from Hello drinks. I placed an order with Dan Murphy’s 3 days after my order with Hello Drinks and it has already arrived. I’m actually worried that I have been scammed and have lost the $577 I spent on the Hello Drinks website. My advice… Avoid this company. Nothing but disappointment and headaches. Oh, and don’t expect to be able to contact them and speak with a human. Totally unreliable and unaccountable so far!

19 lipca 2022
Opinia niezależna
Oceniono na 1 z 5

Stay away with this company

Fraudulent company, don't order from them. I have ordered from Amazon with this seller, received 20 bottles instead of 20 boxes. Did complained but no reply.

24 czerwca 2022
Opinia niezależna
Logo Hello Drinks

Odpowiedź od Hello Drinks

Hi Ajay, Your purchase was for individual bottles which you purchased at $5.88 each, this is the unit price, not the case price. You are welcome to return these within 30 days to get your money back.

Oceniono na 1 z 5

Terrible service

Terrible service, expensive and blown out delivery. Only when i did the research and pointed out where the parcel was did they act. Then sent me rubbish excuses...easier ways to shop if you look around. Goodbye hello drinks.

23 marca 2022
Opinia niezależna
Logo Hello Drinks

Odpowiedź od Hello Drinks

Hi Mathew, As we already communicated to you, your order was delivered within the agreed timeframe to your area, this even included a 2 day delay with the courier, due to the NSW floods. We have reached out to you to discuss, which you have declined. If you find any products expensive, you can sign up to our alerts so you get notified when they go on sale, this is very popular with our customers.

Oceniono na 5 z 5

Very good shop with plenty payment options

So far this shop has had amazing communication, good prices and is fast on shipping. Just did another order and am keen to see how it goes. Big thumbs up let these smaller Aussie owned shops grow. They deserve our backings!

11 marca 2022
Opinia niezależna
Logo Hello Drinks

Odpowiedź od Hello Drinks

Thanks Carrie, Much Appreciated

Oceniono na 5 z 5

Even though I ordered right before…

Even though I ordered right before Christmas and New year it was shipped right away, it was easy to order and communication was great, so convenient and saved me going into the busy stores very pleased! Thanks Hello Drinks

29 grudnia 2021
Opinia niezależna
Logo Hello Drinks

Odpowiedź od Hello Drinks

Thanks Pippa, Much Appreciated

Oceniono na 5 z 5

Hello Drinks is Fantastic

Absolutely lovely business to deal with. I received the wrong order but Hello Drinks was quick to fix it up for me. They organised someone to come collect the first order and swiftly shipped out the correct one in time for Christmas. I received nothing but polite, courteous and understanding responses from Hello Drinks. They also made sure to keep me updated each step of the way regarding my orders. Definitely recommend anyone who is reading this to shop at Hello Drinks for your liquor - you won't regret it!

23 grudnia 2021
Opinia niezależna
Logo Hello Drinks

Odpowiedź od Hello Drinks

Thanks Stephanie, Much Appreciated

Oceniono na 5 z 5

Customer Service was very responsive in…

Customer Service was very responsive in keeping me informed if my order to a remote location.
Goods arrived as ordered with no breakages. Will no doubt order from Hell Drinks again.

23 grudnia 2021
Opinia niezależna
Logo Hello Drinks

Odpowiedź od Hello Drinks

Thanks Tish, Much Appreciated

Oceniono na 5 z 5

Excellent service

Excellent service in correcting an error with our order to our wonderful friends in NSW. Would highly recommend the company. Many thanks too, go to Hazel for your support! Merry Christmas to all.

20 grudnia 2021
Opinia niezależna
Logo Hello Drinks

Odpowiedź od Hello Drinks

Thanks RH, Much Appreciated

Oceniono na 4 z 5

Great service

I ordered 5 bottles of whisky.
The bottles were dispatched very rapidly, but unfortunately the wrong bottles had been sent out.
I contacted Hello Drinks and was quickly attended to and had the correct order sent out.
Hazel was great to deal with.
Prices and service are amazing.
The incorrect delivery was understandable given the number of bottles and the silly season.
Will use them again

15 grudnia 2021
Opinia niezależna
Logo Hello Drinks

Odpowiedź od Hello Drinks

Hi James, A very fair review, thank you for letting us know, we are investing in the software at our warehouse to ensure we improve this experience. Look forward to serving you again next time.

Oceniono na 5 z 5

I'm so glad I tried Hello Drinks

I'm so glad I tried Hello Drinks. Their service is amazing and the bottles were very well packaged, no way were they ever in danger of being damaged. Cannot fault these guys, prices are amazing and I will definitely be back. Do not hesitate to give them a go, you'll be pleasantly surprised

22 listopada 2021
Opinia niezależna
Logo Hello Drinks

Odpowiedź od Hello Drinks

Thanks Amanda, Much Appreciated

Oceniono na 5 z 5

Great prices plenty of stock

Great prices and plenty of specials and plenty of stock I would shop at any other store I’m a very happy customer and recommend anyone to shop there first

19 listopada 2021
Opinia niezależna
Logo Hello Drinks

Odpowiedź od Hello Drinks

Thanks Jeffrey

Oceniono na 1 z 5

Late gift with no card

Unfortunately the gift didn't arrive until Friday 22 October and there was no card with message I'd requested. Luckily I called to check if they had received as they had no clue who it was from or why they were getting it.

28 października 2021
Opinia niezależna
Oceniono na 5 z 5

Fantastic online purchase experience

I’ve been a regular customer here for quite a while now and whilst there have been some issues with the website along the way, I’ve never been deterred and I found my buying experience yesterday to be the quickest and easiest one yet. My item selection was there at the top of the page; my details were pre-filled when I got to checkout and I was given a shipping rate immediately. I always use Afterpay as my method of payment and I never have any issues with that. Overall I’m extremely happy with my experience and I look forward to next time.

17 października 2021
Opinia niezależna
Logo Hello Drinks

Odpowiedź od Hello Drinks

Thanks for the feedback Amanda, you'll be glad to know we recently launched a much improved website, much faster, no bugs, and thousands of drinks to choose from. Hello Drinks

Oceniono na 5 z 5

HelloDrinks is the quality guarantee.

HelloDrinks is a quality guarantee.
I purchased approx. $300 of equipment and alcohol which was delivered within 5-7 business days as estimated, even with a country-wide delay I received my orders surprisingly quickly! I had some concerns about the courier for one of the packages that I addressed with the HelloDrinks team, but they made me very comfortable by assuring me of their insurance policies and the planned procedure that’s being used to provide customers with a product or refund guarantee.

When I made the purchase I’d expected a longer delivery time considering we’re experiencing a global pandemic, so I was very relieved to receive both of my orders within a week and without any issues.

The unbreakable glasses and cocktail tools are high quality, they’re exactly what I was expecting, maybe better.

If I were to summarise..

• Quality Products • Fast Delivery • Friendly & Efficient Customer Service Guarantee • Australian Owned • Affordable Prices • Flexible Payment Options Available

Everyone who’s reading should be sure to check out the upcoming premium same day delivery service coming to Adelaide, I’m personally excited.

It was a pleasure purchasing from HelloDrinks, I’ll definitely do it again.

Great job!

17 sierpnia 2021
Opinia niezależna
Logo Hello Drinks

Odpowiedź od Hello Drinks

Impressive Review, Cheers James

Oceniono na 5 z 5

HelloDrinks is a quality guarantee.

HelloDrinks is a quality guarantee.
I purchased approx. $300 of equipment and alcohol which was delivered within 5-7 business days as estimated, even with a country-wide delay I received my orders surprisingly quickly! I had some concerns about the courier for one of the packages that I addressed with the HelloDrinks team, but they made me very comfortable by assuring me of their insurance policies and the planned procedure that’s being used to provide customers with a product or refund guarantee.

When I made the purchase I’d expected a longer delivery time considering we’re experiencing a global pandemic, so I was very relieved to receive both of my orders within a week and without any issues.

The unbreakable glasses and cocktail tools are high quality, they’re exactly what I was expecting, maybe better.

If I were to summarise..

• Quality Products • Fast Delivery • Friendly & Efficient Customer Service Guarantee • Australian Owned • Affordable Prices • Flexible Payment Options Available

Everyone who’s reading should be sure to check out the upcoming premium same day delivery service coming to Adelaide, I’m personally excited.

It was a pleasure purchasing from HelloDrinks, I’ll definitely do it again.

Great job!

17 sierpnia 2021
Opinia niezależna

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