Clear Health Recenzje 146

Wynik TrustScore: 4.5 na 5

4,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Ok so they give you medicine, good advice for side effects and any concerns you might have, fast response and a community that help you don’t feel lonely in your journey. That’s the boring stuff N... Zobacz więcej

Oceniono na 5 z 5

I had a really good experience with Clear Health getting started on Accutane. The whole process was super easy; from getting a prescription to uploading photos and progress pics. It felt simple and... Zobacz więcej

Oceniono na 5 z 5

Taylor from customer support has gone above and beyond to help me get my account back current after taking a break and got me started up again. Taylor took care of everything on his end in record time... Zobacz więcej

Oceniono na 5 z 5

Great experience with Clear Health. Quick and easy service to get the medication my son needs to clear up his skin. He is 100% better and I highly recommend this company and this product to take car... Zobacz więcej

Informacje dotyczące firmy

  1. Dermatolog

Napisane przez firmę

As acne sufferers ourselves, we think getting clear should be easier, affordable, and safer. We’re setting out to build an end-to-end model of care that incorporates seamless specialist evaluations, digital treatment management, prescriptions, skincare, and even mental health services when appropriate – all delivered in the comfort of your home.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

146 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 81% z negatywnych recenzji

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I love Clear Health!

Clear Health is a great company for affordable acne treatment. They are completely legitimate and not shady at all. You still have to stay on top of your blood work and answer iPledge questions to make sure you’re healthy enough for Accutane, which I appreciate. Their website is very easy to navigate, and their customer service is PERFECT! The representatives are always available, respond quickly, and are incredibly helpful. I love that Clear Health feels just like going to dermatologist visits but right from your cellphone. It makes everything so convenient. This will always be my go to for acne treatment. Thank you, Clear Health!

16 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Wonderful experience

Clear health makes it super easy to get an Accutane prescription. Dermatologists are very responsive and medication is shipped directly to your home. I cannot emphasize how much better this experience has been compared to seeing dermatologists in person.

16 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

The best

The best. This website made it so easy. Highly highly recommend!

10 listopada 2025
Logo Clear Health

Odpowiedź od Clear Health

Thank you, Erica! We’re so happy to hear it was easy and that you’d recommend us!

Oceniono na 5 z 5

Easy to deal with…

The program is really easy to deal with and manage. I have done an Accutane treatment regimen about 10 years ago, doing this method is much much more manageable. I have had great results so far, without the harsher side effects. Highly recommend.

10 listopada 2025
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Odpowiedź od Clear Health

Thank you, Laura! We’re so happy the experience has been manageable for you this time around and that your results are coming in strong. A lot of patients appreciate the more gradual, lower-dose approach, and our care team monitors everyone closely so it stays safe and effective. We’re here whenever you need us!

Oceniono na 5 z 5

Excellent service

Excellent service. Clearhealth made it so easy to get my prescriptions.I am so happy with my results.

3 listopada 2025
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Odpowiedź od Clear Health

Hi Lizz, Thank you so much! We’re really glad to hear your experience has been smooth and that you’re loving your results. Our team is always here if you need anything along the way!

Oceniono na 5 z 5

Life savers

Clear health and their accutane plan is super helpful and their customer support team is extremely reliable. I highly do recommend them if you are in need to resolve your acne troubles!

8 listopada 2025
Opinia niezależna
Logo Clear Health

Odpowiedź od Clear Health

Thank you so much, Daniel! We’re so glad to hear that our protocol and the support team have been helpful in your journey. Our team works hard to make sure every patient feels supported throughout treatment, and it means a lot to know it’s made a difference for you. Wishing you continued success and clear skin ahead!

Oceniono na 5 z 5

Efficient respond time and quality of care

Ok, honest review time!

Is this company good? YES YES YES 1 BILLION PERCENT

Ok, so I've been trying to get on Isotretinoin for some while now, yeah? However, a lot of dermatologists are hesitant to give it to you if they don't deem you "misearable enough". However, HelloClearHealth just prescribed isotretinoin to me after I had filled out their questionnaire and paid for the service. I love that they don't try to gatekeep important medicine like this.

The response time was fast, too. I filled out their questionnaire at Noon on a Thursday, and then got back by 9 PM on that same day! So I filled out the required form, and I managed to pick up my medicine the next day by noon as well. Impressive on them for this 24-hour service timer!

However, I do have one small critique of them. I was almost tempted to knock off a star for this, but I decided the benefit outweighed the cost. I had wanted to cancel my subscription with them; however, I noticed there was no easy click-to-cancel button (I thought this was illegal in California?). Anyway, I had to email customer support to get them to cancel it for me. They did it super quickly, though, without trying to trap me in, which I appreciated, and that is also why I didn't knock off a star for this.

Edit: The company response says you could cancel anytime within the dashboard. However, even though I went to [My Name] > Subscriptions, there were no options to cancel it. To give them the benefit of the doubt, I had wanted to cancel my subscription the day immediately after I had picked up my isotretinoin, because I realized my insurance could cover my doctor expenses if it was with them, so maybe it had taken some time on their end to give me the option.

6 listopada 2025
Opinia niezależna
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Odpowiedź od Clear Health

Wow, Skyme! Thank you so much for your thoughtful and honest review! We’re thrilled to hear you had a great experience with our team and found the process smooth and supportive. Our mission has always been to make effective acne care accessible and hassle-free, so your feedback truly means a lot.

We also appreciate you mentioning the cancellation process. Transparency and ease are really important to us. Just to clarify, all patients can manage or cancel their subscriptions directly from their online dashboard anytime. That’s part of our commitment to keeping things simple, flexible for you.

Wishing you continued progress on your clear-skin journey!

Oceniono na 5 z 5

Helloclear gave me my confidence back

Helloclear gave me my confidence back

7 listopada 2025
Opinia niezależna
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Odpowiedź od Clear Health

Thank you so much, Tillar! We’re beyond happy to hear that Clear Health helped you feel confident again. That’s exactly why we do what we do: to help people feel good in their own skin.

Oceniono na 5 z 5

Clear Health is Convenient, Helpful, and Easy

Clear Health is convenient, helpful, and easy. They made my experience seamless! I’ve been on treatment over a year now, and every month it’s a quick online check in in order to get my treatment shipped quickly in the mail. Thank you Clear Health for making treatment so easy and convenient! If I ever have any questions or concerns, it is easy to reach someone fast.

7 listopada 2025
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Odpowiedź od Clear Health

We really appreciate this, Dina! It means a lot to hear that your check-ins and deliveries have been easy and reliable. Our team works hard to make treatment as seamless as possible, and we’re so glad it’s made a difference for you!

Oceniono na 5 z 5

Real results

Excellent communication, results driven, spoke to an actual doctor!

7 listopada 2025
Opinia niezależna
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Odpowiedź od Clear Health

Thank you, Carolyn! We’re delighted to know you had a positive experience and saw great results. Your feedback means a lot to our entire Clear Health team!

Oceniono na 2 z 5

Sent an email to customer support

Sent an email to customer support. Never received a reply after initial acceptance of email.

Update: got an email and a call (which I couldn't take at the time) shortly after writing this review. Thank you trustpilot!

13 października 2025
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Odpowiedź od Clear Health

Thank you for letting us know, and we’re sorry to hear you didn’t receive a follow-up after your initial email was acknowledged. That’s not the experience we want anyone to have.

We’d really like to resolve this for you as quickly as possible. I did attempt to give you a call prior to responding to this review, but I wasn't able to reach you. When you have a moment, please email us again at support@helloclearhealth.com with “Review Follow-Up” in the subject line so we can prioritize your message. You’re also welcome to include the best phone number and time to reach you, and I will contact you directly.

Thank you for giving us the chance to make this right. We truly want to support you and your daughter through treatment.


- Taylor W
taylor@helloclearhealth.com

Oceniono na 1 z 5

This is not a program to become a part of!

Customer service is far from helpful. I do not recommend this company for accutane. The process is not well explained. Access on your phone is challenging to maneuver the site. I called and reached out via text as they suggested for faster response time and no one ever returned my call. Now they are refusing to help with the filling of my daughters prescription. As any of you know, when your child is suffering from acne, getting picked on for it, you need this yesterday. I've been in medical for 30 years, trust me.....this is not the program to become apart of.

6 listopada 2025
Opinia niezależna
Logo Clear Health

Odpowiedź od Clear Health

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and understand how important timely treatment is, especially when it involves your child’s well-being and confidence. That’s something we take very seriously.

The iPledge program, which is required by the FDA for all Accutane prescriptions regardless of provider or pharmacy, can unfortunately be complex and sometimes time-sensitive. We understand how frustrating this can be, and we aim to support families through each step. We’d like to review your daughter’s account directly to make sure the enrollment, questions, and prescription steps are in order and to help move things forward quickly where possible.

Prior to responding to your review, I have already reached out to you via email so I can go further into this information and I look forward to your response.

Thank you again for your feedback. We’re committed to improving communication, clarity, and support, and we would appreciate the opportunity to assist you and your daughter directly.


- Taylor W
taylor@helloclearhealth.com

Oceniono na 1 z 5

Customer Service is not good

The customer service is not satisfactory.
You are required to be inconvenienced with multiple tests to prove your health status, particularly, I am in menopause and was told I have to prove I'm in menopause status by going to get labs done.
I'm very aware of the iPledge requirements as this is not my first time using isotretinoin.

I thought the online process with Clear Health service would be convenient and beneficial.... It's far from that!
The lack of empathy for patients is obvious.

6 października 2025
Opinia niezależna
Logo Clear Health

Odpowiedź od Clear Health

We’re truly sorry to hear that your experience did not meet expectations. While we must follow all federally regulated iPledge requirements for patient safety, our goal is always to make the process as smooth and supportive as possible.

We completely understand that the iPledge steps can sometimes feel inconvenient, especially for patients eager to begin treatment. Please know our team does everything possible to guide each patient through the process with clarity and care, while still upholding FDA/iPledge regulations and guidelines.

We appreciate your feedback and will use it to continue improving how we communicate and support patients through the iPledge requirements.

Taylor W.
taylor@helloclearhealth.com

Oceniono na 5 z 5

You won’t regret using this service!

I’ve gone through this service personally and also used it for two of my children. Customer service is top notch, and the medical care and medication are both affordable and accessible. The dermatologists are responsive if you have questions, but you’re also given a lot of information up front so you know what to expect since there’s so much misinformation out there about Accutane.

This was life changing for me as an adult who struggled with a really horrific breakout that caused so much distress. I wouldn’t hesitate to use them again if I need them (hoping I don’t of course). I love that they also offer longer term microdosing options. 10/10 experience

18 września 2024
Opinia niezależna

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