Clear Health Recenzje 146

Great customer service from Taylor!

i've never posted a review ever but felt compelled to after my experience with clear health--- i signed up with clear health expecting reliable care, especially given how expensive the service is. unfortunately, my experience has been the opposite.

my new prescription should have been filled at the start of the month, but there was a mix-up between my pharmacy and clear health. what should have been a simple fix turned into weeks of silence. it was nearly impossible to get in touch with anyone, and during that time my treatment was interrupted and my skin condition worsened.

when i finally got on the phone with taylor from clear health (almost a week after the fact) they told me it was my pharmacy’s fault. that may very well be true, but it doesn’t excuse the lack of communication or the delay. it’s bad practice to shift blame instead of taking accountability and ensuring patients get the care they need on time.

to make matters worse, they only bothered to reach out after i had already cancelled my treatment. for the price they charge, the bare minimum should be timely communication and responsibility when things go wrong.

clear health failed on both counts, and i can’t recommend them to anyone who needs dependable dermatology care.

I was on accutane for the standard protocol and I had no problems at all. I just finished my treatment. If I had any issues or questions they responded fairly quickly. I would recommend this to anyone who had any problems with acne or their skin.

The staff at clear health are phenomenal. The doctors are knowledgeable and the office staff is very professional. They go above and beyond to help you, including with nightmare insurance. Taylor, and everyone else I have spoken to there, are true professionals.

I don't have anything negative to say about my experience. It was quick, easy, results have been very slow but I am still happy overall with the fast service.

Wanted to like them. I did Everything they needed ...2 months of blood work...urine work that I have to drive 30+ minutes for just for them to deny me right before they sent the prescription know why? THEY ACCESSED MY MEDICAL INFORMATION ILLEGALLY. I don't care if my leg is cut off this is about my acne and not being pregnant. No other information was ever needed.

Clear Health has been exceptional from day one. I have never had any issues with Clear Health, and everything is handled promptly. I wish I had discovered them earlier. I would highly recommend them.

I have struggled with acne since high school. It progressively got worse as I entered my 20s, and of course it became the worst it has ever been right as I started my career. I was stressed about my skin on top of a new job, but when I found Clearhealth all of the stress of obtaining an Accutane prescription melted away. They were so helpful, quick to respond, and genuinely cared about my journey. The whole process was so convenient and no hassle that I’ve decided to continue with Clearhealth for a maintenance plan following Accutane (Spiro bundle). Being prescribed Accutane via Clearhealth changed my life. My skin is clear and my confidence is up!

Very easy process from the beginning! All my questions were answered and got my medication as quickly as possible :) Very upfront about everything

I’ve been using HelloClearHealth for a while without issue, but my most recent experience was really disappointing.

They didn’t ship my package for over two weeks. To their credit, they reimbursed me for the month which I appreciated. However, when the package finally shipped, it was delivered to my old address despite my request to update my shipping information as I had already moved. This was PRIOR to shipping, and they had confirmed this change BEFORE shipment. As a result, I never received the package.

I reached out multiple times but didn’t get a response for about a week. It wasn’t until I asked to cancel my subscription that they finally responded, and even then, they didn’t acknowledge the shipping issue at all! Overall, I expected better communication and accountability from a service I had trusted for so long.

Karolyn and Taylor provided exceptional support with my insurance requests, even after I completed my Accutane treatment. I am truly happy and grateful for their prompt and friendly assistance.

They have been responsive and helpful. Taylor answered all of my questions thoroughly.

ClearHealth approved me for Accutane based solely on an online intake form and uploaded photos, without providing me with any live consultation, it was very impersonal given the potency of this drug, it raised a red alarm for me.

Shortly afterward, I checked with my personal doctor—and was strongly advised against Accutane, making it clear that the online approval was not only insufficient but potentially unsafe.

Although I never received the prescription or began treatment, and immediately halted the process, ClearHealth refused to issue a refund, citing that a medical evaluation had technically been “completed.” In my view, this "evaluation" did not meet the basic standard of care expected for such a dangerous medication. I was offered no follow-up, no reassessment, and no meaningful opportunity to address serious safety concerns that arose afterward.

If you're considering using ClearHealth for Accutane, please proceed with caution. Their process may check legal boxes, but in my case, it failed to ensure actual medical safety.

I love HelloClear, they’ve made the process super easy so I can get my medication with no troubles. And the prices are very reasonable!

Super simple and easy to get Accutane or other acne treatments. Their team is great at communicating and responds very quickly.

I did my Accutane treatment through Clear Health, I couldn’t be happier with the results. My skin is the clearest it’s ever been, and for the first time in years, I feel confident. The process was smooth from start to finish — Clear Health made everything so easy, from virtual appointments to getting my prescription filled. The support and guidance I received really helped me stay on track and manage any side effects along the way. I barely get any breakouts now, and the overall texture and tone of my skin has improved so much. If you’re struggling with stubborn acne and nothing else has worked, I highly recommend going through Clear Health. They made a big difference in my journey and I’m so glad I took the leap.

Clear Health has completely changed my life and my body. There has been no downsides or any defects. I love that clear health communicates too. Overall, clear health is a amazing way to get rid of acne and stress.

Clear Health has changed my life. My skin is beautiful and it has built my confidence back up after a crazy 10 year break out after having my second son. My husband can't stop looking at me and complimenting me. I would recommend them to anyone.

Convenient, straightforward and affordable.
My HDHP plan was not going to cover any of the Accutane treatment visits or meds, so I saved a ton by going through Clear Health instead.
Obviously there are still hoops to jump through as a female patient but their system helped streamline the process of uploading photos and the pregnancy tests, dealing with the iPledge system, and receiving approval for the meds each month.
Taylor from the Support Team was particularly wonderful and patient when explaining the process and treatment and made the experience much nicer.

I removed one star because of the chat experience with the doctor I was assigned to. He didn't check in or answer questions in details and would just copy and paste the exact same message each month when the treatment was reapproved. This tends to happen with virtual health providers but for the cost of the virtual visit, it would have been appreciated to get more than a copy/paste message each month.
I have now been using the post-treatment prescription lotion and their jojoba oil cleanser and I am very happy with both!