Absolute disgrace!!! After asking for a £30 refund they send this email Hi Tracy, Thanks for reaching out. To support our small team, we kindly ask you to leave a positive review (5 stars)... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had issues convincing them I had account and wanted to cancel. This is a direct quote from their email to me: Hi Margret, Thanks for reaching out. We provide monthly access to ou... Zobacz więcej
Reakcja na opinię
Downloaded app but decided it was not the right app for me. Contacted support, who promptly contacted me back, and was refunded.
Reakcja na opinię
I have looked at the app and decided that it’s not what I’m looking for . I reached out to the company and they decided that they would cancel my subscription Of which I’m great full for. A quick resp... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
HeartBit is a personal wellness companion designed to help you understand how your body feels throughout the day. We know how overwhelming health tracking can become — endless numbers, conflicting advice, and dashboards that leave you more confused than informed. HeartBit is built on a different idea: that paying attention to your body should feel calm, clear, and genuinely useful. Built for iPhone and Apple Watch, our widgets turn your current state into something you can read at a glance. Instead of raw numbers, you see friendly characters reflecting how you are right now — whether your body is calm, energized, under pressure, or simply asking for a pause. HeartBit brings together the essential signals that shape your day: stress, energy, heart, and glucose trends. It draws on your Apple Watch and Apple Health data. If you care about your long-term wellbeing, HeartBit is made for you.
Dane kontaktowe
2,8
Średnia
128 recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
It is not there yet
It is not there yet. Good overall health app but without an independent measurement option of blood sugar. That is probably still to be developed.
10 listopada 2025
Opinia niezależna
Odpowiedź od Heartbit
Thanks for the honest feedback, Jelle! You're right that blood sugar tracking isn't available yet, but we're actively exploring ways to expand our health metrics while keeping the focus on what Apple Watch does best. We'd love to have you check back as we continue to improve the app.
The HeartBit Team
Quick reply
I am happy with reply. But still waiting for all my refund please.
Thank you in advance
10 listopada 2025
Opinia niezależna
Odpowiedź od Heartbit
We're glad we could respond quickly! We appreciate your patience.
The HeartBit Team
Im Urlaub in Mexiko App getestet habe…
Während meines Urlaubs in Mexiko habe ich die App getestet, sehr gute Funktion, sehr gute Menüführung .
In Deutschland benutze ich eine ähnliche App.
6 sierpnia 2025
Opinia niezależna
Odpowiedź od Heartbit
Markus, vielen Dank für's Testen während deines Mexiko-Urlaubs! Es freut uns sehr, dass dir die Menüführung und Funktionen gefallen haben. Teile HeartBit gerne mit Freunden und Familie, die ebenfalls ihre Herzgesundheit im Blick behalten möchten.
The HeartBit Team
I had a problem with my subscription…
I had a problem with my subscription and it was all sorted out in 30 minutes.
31 października 2025
Opinia niezależna
Odpowiedź od Heartbit
Thank you Amélie ! We're really glad we could sort out your subscription issue so quickly. If you're enjoying HeartBit, we'd love it if you shared it with friends who might benefit from tracking their heart health too.
The HeartBit Team
I downloaded the app but did not use…
I downloaded the app but did not use ever since. I am happy i am getting a refund. thanks guys.
15 lipca 2025
Opinia niezależna
Odpowiedź od Heartbit
Thanks for letting us know, Butch. We're sorry the app didn't click for you this time, but we're glad we could sort out the refund. If you ever want to give it another shot, we'd love to help you get the most out of it.
The HeartBit Team
Agradezco la aportación pero no recoge…
Agradezco la aportación pero no recoge las expectativas y la medición correcta. . Gracias agradecería la devolución
19 września 2025
Opinia niezależna
Odpowiedź od Heartbit
Lamentamos que la app no haya cumplido tus expectativas de medición. Por favor, escríbenos a help@heartbit.app con los detalles de tu suscripción para revisar tu solicitud de reembolso y ayudarte personalmente.
El equipo de HeartBit
This app has Useful number of health…
This app has Useful number of health related components that are useful if used correctly .
So far the response to queries have been positive .
15 października 2025
Opinia niezależna
Odpowiedź od Heartbit
Thanks for the kind words, Frederick! We're glad the health components are proving useful and that our support team has been helpful whenever you've reached out. If you're enjoying the experience, we'd love it if you shared HeartBit with friends who might benefit from better heart health tracking.
The HeartBit Team
Bad and good
The app was underwhelming but the customer support was adequate.
8 października 2025
Opinia niezależna
Odpowiedź od Heartbit
We appreciate your honesty, Glenda. Sorry the app didn't meet your expectations yet. We'd love to understand what felt underwhelming so we can improve. Feel free to reach out to help@heartbit.app with any specific thoughts.
The HeartBit Team
Good Support service
I was disappointed with the app, but I can't complain about the support team.
As soon as I contacted them, they dealt with my concern and refunded my charge.
8 października 2025
Opinia niezależna
Odpowiedź od Heartbit
Thanks for giving us a chance to make things right, Ian! We're glad our support team could help you out quickly with the refund. If you ever want to give HeartBit another shot, we'd love to have you back.
The HeartBit Team
Great product!
8 października 2025
Opinia niezależna
Odpowiedź od Heartbit
We're so glad you're loving HeartBit, Emily! If you know anyone else who'd benefit from better heart health insights, we'd love for you to share the app with them.
The HeartBit Team
Answer very quickly to my request
8 października 2025
Opinia niezależna
Odpowiedź od Heartbit
We're so glad we could help you quickly, Sophie! Fast support is something we really care about, and it's great to know it made a difference for you. If you love the app, sharing it with friends who care about their heart health would mean the world to us.
The HeartBit Team
Odpowiedź od Heartbit
We're really glad we could help you quickly, Alain! If you find HeartBit useful, we'd love if you could share it with friends who care about their heart health.
The HeartBit Team
This app does not measure blood sugar
This app does not measure blood sugar. After downloading and trying it, I immediately deleted the app before the trial period could end. Nonethess, heartbit has charged my credit card for months with no clear way to cancel it. avoid this app at all costs
6 czerwca 2025
Opinia niezależna
Odpowiedź od Heartbit
We're truly sorry for the ongoing charges and frustration. You're right that HeartBit tracks heart metrics, not blood sugar, and we should have made that clearer upfront. Please email us directly at help@heartbit.app with your account details so we can review your refund request and stop any future billing immediately.
The HeartBit Team
Misleading
I downloaded the app once I doubled click the side button to download it I noticed that it couldn’t do the things that it said so I deleted it unknowingly surprised I got a load off charges, contacted my bank and the blocked them that was on Thursday, today they tried taking £29.99 my block on my account for this company worked so hopefully they won’t try again
24 września 2025
Opinia niezależna
Odpowiedź od Heartbit
Kevin, we're really sorry you had this experience with unexpected charges. Please email us at help@heartbit.app with your details so we can review your refund request and sort this out properly.
The HeartBit Team
This app has great features and…
This app has great features and wonderful customer service!
25 września 2025
Opinia niezależna
Odpowiedź od Heartbit
So glad the features are working well for you, Melissa! Our team really appreciates the kind words about their support. If you know anyone who'd benefit from better heart health insights, we'd love for you to share HeartBit with them!
The HeartBit Team
Good customer service and good with…
Good customer service and good with communications. Would recommend.
17 września 2025
Opinia niezależna
Odpowiedź od Heartbit
Thanks so much, Lori! We're really glad our team could help and keep things clear for you. If your friends are into tracking their heart health, we'd love for you to share HeartBit with them!
The HeartBit Team
Good customer service
Good customer service, very professional and quick
17 września 2025
Opinia niezależna
Odpowiedź od Heartbit
Thanks for highlighting our support team, Jerry! We're glad we could help you quickly and get things sorted. If you're enjoying HeartBit, we'd love it if you shared it with friends who care about their heart health.
The HeartBit Team
This is a good app!
This is a good app!! But the fee is too expensive for me...
17 września 2025
Opinia niezależna
Odpowiedź od Heartbit
Hey Marie! So glad you're enjoying the app and finding it useful. We totally get that pricing matters — we're working on making HeartBit accessible to more people. If you have friends or family who might benefit, sharing the app with them helps us keep improving it for everyone like you!
The HeartBit Team
This is sort of a small print scam
This is sort of a small print scam. They say try it for $.99, but as soon as you touch it a $6.00 charge is added. Much of the information it promised to show you is info you have to put in yourself.
7 września 2025
Opinia niezależna
Odpowiedź od Heartbit
We're sorry you felt misled, James. That's not the experience we want anyone to have. Please email us at help@heartbit.app with your account details so we can review your refund request and help sort this out.
The HeartBit Team
Avoid - Does not measure Blood Sugar
Avoid - Does not read blood glucose. Best advice is to cancel your payments with your bank. Avoid. Updated 22/04/26 - Reply from Heartbit (only 8 months later) - It does not measure gluscose - I already told you that plus others - why mention gluscose when you app does nothing for it - maybe manually tracking but that only requires a spreadsheet.
19 sierpnia 2025
Opinia niezależna
Odpowiedź od Heartbit
Paul, we're sorry for the confusion. HeartBit has never claimed to measure blood glucose, as that's not technically possible with Apple Watch sensors. Our app focuses on heart rate variability and cardiovascular health tracking. If there was misleading information that led to your purchase, please email help@heartbit.app and we'll look into this right away.
The HeartBit Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.