Absolute disgrace!!! After asking for a £30 refund they send this email Hi Tracy, Thanks for reaching out. To support our small team, we kindly ask you to leave a positive review (5 stars)... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had issues convincing them I had account and wanted to cancel. This is a direct quote from their email to me: Hi Margret, Thanks for reaching out. We provide monthly access to ou... Zobacz więcej
Reakcja na opinię
Downloaded app but decided it was not the right app for me. Contacted support, who promptly contacted me back, and was refunded.
Reakcja na opinię
I have looked at the app and decided that it’s not what I’m looking for . I reached out to the company and they decided that they would cancel my subscription Of which I’m great full for. A quick resp... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
HeartBit is a personal wellness companion designed to help you understand how your body feels throughout the day. We know how overwhelming health tracking can become — endless numbers, conflicting advice, and dashboards that leave you more confused than informed. HeartBit is built on a different idea: that paying attention to your body should feel calm, clear, and genuinely useful. Built for iPhone and Apple Watch, our widgets turn your current state into something you can read at a glance. Instead of raw numbers, you see friendly characters reflecting how you are right now — whether your body is calm, energized, under pressure, or simply asking for a pause. HeartBit brings together the essential signals that shape your day: stress, energy, heart, and glucose trends. It draws on your Apple Watch and Apple Health data. If you care about your long-term wellbeing, HeartBit is made for you.
Dane kontaktowe
2,8
Średnia
128 recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
They charged me $.99 for free trial
They charged me $.99 for free trial, then right away charged me $6.00. When I emailed asking for a refund they said free trials are not refundable. I said $.99 was the free trial, but they wouldn’t refund my $6.00. I am reporting them.
24 stycznia 2026
Opinia niezależna
Odpowiedź od Heartbit
Sandra, we're truly sorry for the confusion about the charges. That's not the experience we want anyone to have. Please email us directly at help@heartbit.app with your account details so we can look into this immediately and make it right.
The HeartBit Team
Frauds
Frauds. They charged me $9.99 when they offered a 99 cents trial. They have no cancel options and they charged another unexplained $3.00 to my credit card thus far.
26 stycznia 2026
Opinia niezależna
Odpowiedź od Heartbit
We're truly sorry for the confusion and frustration with the charges. This isn't the experience we want anyone to have. Please email us at help@heartbit.app with your account details so we can look into what happened and make this right immediately.
The HeartBit Team
SCAM
Such a scam. They won’t cancel my account they bill my card $9.99 every single day! A payment goes through and they bill me again the next day I have to work hard to keep no money in the account because they bill me every single day!! I’ve tried in every way to cancel the account, but they just keep billing me.
25 stycznia 2026
Opinia niezależna
Odpowiedź od Heartbit
Lynda, we're really sorry you're dealing with this billing issue. This sounds incredibly frustrating and definitely not how our service should work. Please email us directly at help@heartbit.app with your account details so we can immediately stop any charges and sort this out for you.
The HeartBit Team
This website is a absolute disgrace
This website is a absolute disgrace. I sign up for the 99p trial. After I
Put it through they took £6.00 from my account without asking me. I contacted them, I was sent the same email over and over. The app does not work I would like this stopped as they are exploiting people who have illness and vulnerable.
6 stycznia 2026
Opinia niezależna
Odpowiedź od Heartbit
Patricia, we're truly sorry this happened. We understand your frustration about the unexpected charge and the emails you received. Please email help@heartbit.app with your account details so we can personally look into this, address the billing issue, and make it right.
The HeartBit Team
Odpowiedź od Heartbit
So glad you're enjoying the app, Rukhsana! It means a lot to hear you've had a good experience with us. If you know anyone who'd benefit from tracking their heart health, we'd love for you to share HeartBit with them.
The HeartBit Team
They were very quick to respond
They were very quick to respond. Just waiting for full refund
Thank you
21 grudnia 2025
Opinia niezależna
Odpowiedź od Heartbit
We're glad we could respond quickly, Jennifer! Thanks for giving us a chance to make things right.
The HeartBit Team
Look the App looks great it’s just not…
Look the App looks great it’s just not for me it was purchased by my child on accident
21 grudnia 2025
Opinia niezależna
Odpowiedź od Heartbit
Hi Maria, thanks for letting us know what happened. We totally understand accidents happen. Please reach out to help@heartbit.app and our team will sort out the accidental purchase for you right away.
The HeartBit Team
Refund
After downloading app I realised that at 65 I’m unlikely to use it so I’ve asked for refund and hopefully won’t wait too long for it
20 grudnia 2025
Opinia niezależna
Odpowiedź od Heartbit
We understand the app wasn't the right fit for you at this time. Please reach out to help@heartbit.app with your refund request and our team will process it promptly. We appreciate you giving HeartBit a try.
The HeartBit Team
As in other reviews
As in other reviews, I got charged after installing the apps and note that it is not really doing what was advertise I deleted it but then got charged for subscription? There was no options to cancel after installation.
19 grudnia 2025
Opinia niezależna
Odpowiedź od Heartbit
We're sorry this happened. We hear your frustration about the unexpected charge. Please email us at help@heartbit.app with your account details so we can look into this immediately and sort it out for you.
The HeartBit Team
This app doesn’t do as advertised does…
This app doesn’t do as advertised does not do blood sugar do not recommend as a matter of fave they asked me to leave a positive review huh .. nope
3 grudnia 2025
Opinia niezależna
Odpowiedź od Heartbit
Kevin, we hear you and we're sorry for the confusion. HeartBit tracks heart rate and HRV, not blood sugar levels. Please email us at help@heartbit.app so we can sort out your subscription and make this right.
The HeartBit Team
It is a good app for maintaining…
It is a good app for maintaining overall health. I was expecting it to measure my blood sugar level, but it only helps enter my blood sugar numbers and monitor. Thanks for giving me a refund. If the app can measure blood sugar along with pulse and blood pressure, it will be very useful.
2 grudnia 2025
Opinia niezależna
Odpowiedź od Heartbit
We're so glad you're finding the app helpful for monitoring your overall health! While we can't measure blood sugar directly through the watch sensors (no wearable can do that accurately yet), we're always exploring new ways to make health tracking more comprehensive. Thanks for giving us a try, and we hope you'll share HeartBit with anyone who might benefit from better heart health insights!
The HeartBit Team
I canceled within a minute of…
I canceled within a minute of downloading the app as they charge $29.99 a month which is too much for any app. I canceled March 1, 2025 immediately after downloading and deleted. They owe me for March, April, May, June and July of 2025 and say they will give me refund after writing a positive review on here. This is a demanded review!!!!!
28 lutego 2025
Opinia niezależna
Odpowiedź od Heartbit
We're truly sorry you had this experience and understand your frustration completely. We never ask customers to write positive reviews in exchange for refunds, and we'd like to look into what happened right away. Please email help@heartbit.app with your account details so we can review your refund request and resolve this as quickly as possible.
The HeartBit Team
They charge £6.99 for a trial week the…
They charge £6.99 for a trial week the processed £49.99 for each month after. I never used this app but was charged from March till December and the offered half my last payment back. Stay clear of this app it’s a ripoff ! They should be ashamed of the way they don’t give you notifications of the increase and charge😡😡😡😡
15 grudnia 2025
Opinia niezależna
Odpowiedź od Heartbit
We're truly sorry you had this experience with unexpected charges. That must have been incredibly frustrating to discover months of payments for an app you weren't using. Please email help@heartbit.app with your account details so we can help resolve this properly and make things right.
The HeartBit Team
Total health checks.
This app has many useful and interesting futures. I recommend therefore trying this out.
3 grudnia 2025
Opinia niezależna
Odpowiedź od Heartbit
So glad you're enjoying all the features! It's great to hear you find them useful and interesting. Feel free to share HeartBit with friends who might benefit from tracking their heart health too.
The HeartBit Team
Refund not received
It’s been months and I’ve still not received my refund!
29 października 2025
Opinia niezależna
Odpowiedź od Heartbit
We're truly sorry you haven't received your refund yet. Please email help@heartbit.app right away with your account details so we can track down what happened and get this resolved for you immediately.
The HeartBit Team
Snelle reacties.
Snelle reacties. Ik moest een goede review schrijven om geld terug te krijgen.
21 listopada 2025
Opinia niezależna
Odpowiedź od Heartbit
Het spijt ons enorm dat je je onder druk gezet voelde. Dat is absoluut niet hoe we werken en we nemen dit zeer serieus. Stuur ons alsjeblieft de details van dit contact op help@heartbit.app zodat we dit kunnen onderzoeken en direct kunnen oplossen.
The HeartBit Team
I have try to cancel my subscription…
I have try to cancel my subscription but it says that the email is invalid for heartbit how can I get my money back from them
18 listopada 2025
Opinia niezależna
Odpowiedź od Heartbit
We're sorry you've been having trouble canceling. Please email us directly at help@heartbit.app with your account details, and our team will sort this out for you right away and assist with your refund request.
The HeartBit Team
I was asked to put a high rating in…
I was asked to put a high rating in order to get my refund for a policy that should have been cancelled previously- after I added the rating and the day they agreed to refund the amount a new charge was added - this is unacceptable -
14 listopada 2025
Opinia niezależna
Odpowiedź od Heartbit
We're truly sorry this happened. This is completely unacceptable and not how we operate. Please email us immediately at help@heartbit.app with your account details so we can investigate this billing issue and make it right.
The HeartBit Team
Happy with the help and reply waiting…
Happy with the help and reply waiting refund though
14 listopada 2025
Opinia niezależna
Odpowiedź od Heartbit
We're glad we could help you, Terry! If you have any questions in the meantime, feel free to reach out at help@heartbit.app.
The HeartBit Team
Odpowiedź od Heartbit
We're so glad our team could help you out, Ralf! If you're enjoying the app, we'd love it if you could share HeartBit with friends who care about their heart health too.
The HeartBit Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.